3847 Chat Process Jobs - Page 8

Job Title: Customer Service Executive Location: [Mumbai ,Maharashtra] Job Type: [Full-time] Shift: Rotational shifts(as per company requirements) Salary: 50k to 3lac Contact Person: Saniya Adivarekar ,9004489385 Email ID: saniya@careerguideline.net

Role & responsibilities • Banking operations refers to the various activities and process conducted by client, to manage smooth functioning of its business • Review all preliminary documents received from the client for a U.S. residential mortgage, including the 1003 form, title binder, survey, hazard/flood insurance binder, deed, power of attorney, closing disclosure, loan estimate, and other related documents • Update the necessary information in the client system based on discrepancy report • Your primary interaction is within your own team and your direct supervisor • In this role you will be given detailed instructions on all tasks • The decision that you make impacts your own work and is closely supervised • You will be individual contributor as a part of a team with a predetermined, narrow scope of work Required: Communication Skills (English) Shift time - Rotational Work mode - WFO Preferred candidate profile 2024 Graduates Feshers Interested candidates can contact : HR Muskhan (9113686534 - Whatsapp) OR can share their resumes to (muskhan_s@trigent.com) Regards, HR Muskhan Trigent Software muskhan_s@trigent.com

Role & responsibilities As a Customer Service Representative in an International BPO , your primary role is to interact with international clients/customers through voice, email, or chat support. You are responsible for resolving their queries, offering product/service support, and ensuring a seamless customer experience across time zones and cultures. Preferred candidate profile Location : [Mumbai , Maharashtra] Shift : Night Shift / Rotational Shift (as per company requirement) Employment Type : Full-time Industry : BPO / Call Center / ITES Process Type : International Voice / Chat Support / Email Support Salary : Min 50k to 3lac Experience : Fresher / Min 6months Contact Person : Saniya Adivarekar , Mob. No. : 9004489385 Email ID : saniya@careerguideline.net

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. Mega Virtual Drive for Customer Service roles -English+ Hindi Language on 27th June 2025 (Monday) || Ahmedabad Location Date: 27-June-2025 (Friday) MS Teams meeting ID: 498 661 402 346 0 MS Teams Passcode: jv7nJ6nx Time: 12:00 PM - 1:00 PM Job Location: Ahmedabad (Work from office) Languages Known: Hindi + English Shifts: Flexible with any shift Responsibilities • Respond to customer queries and customer's concern • Provide support for data collection to enable Recovery of the account for end user. • Maintain a deep understanding of client process and policies • Reproduce customer issues and escalate product bugs • Provide excellent customer service to our customers • You should be responsible to exhibit capacity for critical thinking and analysis. • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you Minimum qualifications • Graduate (Any Discipline except law) • Only Freshers are eligible • Fluency in English & Hindi language is mandatory Preferred qualifications • Effective probing skills and analyzing / understanding skills • Analytical skills with customer centric approach • Excellent proficiency with written English and with neutral English accent • You should be able to work on a flexible schedule (including weekend shift) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. **Note: Please keep your E-Aadhar card handy while appearing for interview.

Job Description Roles and Responsibilities Work as part of an international voice and non-voice process team to handle customer inquiries from various countries Utilize blended process techniques to manage multiple tasks simultaneously while maintaining accuracy and productivity Collaborate with colleagues to achieve common goals and objectives Required skills Candidate should be excellent in English communication skills Should have good verbal communication skills looking for a typing speed of 35 WPM with 90% accuracy Good to have customer handling skills Graduates , Postgraduates and 10+2 candidates can apply Perks and Benefits Attractive salary+Benefits 2 way cab(Free of cost) Good working environment Interested folks can reach out to the given email id or phone number contact- 8714437138 email- preena.p@sutherlandglobal.com

Hiring For Domestic BPO (Voice & Chat Process) Salary : Up To 25 K Location: Mohali / Chandigarh Rotational Shift/ Rotational Offs Cab Facility Need Good Communication Skills No Charges Direct Hiring Required Candidate profile Apply Today! Email: hr03skywaysolutions@gmail.com WhatsApp / Call: 9056095267 HR Geetanjali Sharma

Dear Candidate, Greetings from Movate Technologies!!! We are hiring for Technical Support Engineers for Hyderabad location. Role- Technical Support Engineers Exp- Fresher Shift- 24/7,WFO Location Hyderabad Role & responsibilities Provide world class remote assistance to users via Chat, Phone and eMail Assists users by remote troubleshooting and resolving technical and service isues. Performs tasks according to standardized policies, requiring basic analytical and cognitive skills to address technical issues. Principle duties and responsibilities | Job Description : Provides comprehensive remote support across major operating systems - Chrome OS, Mac OS, Windows, Linux by utilizing readily available basic OS troubleshooting techniques. Follows documented procedures for issues presented and escalates further if need be. Delivers support for G suite applications, covering installation and basic usage - When necessary, escalates issues to the SMEs / Leads for resolution. Employs advanced troubleshooting techniques to diagnose and resolve problems efficiently. Assists users with access and account-related issues, following defined and documented guidelines, policies, and procedures to ensure accurate and consistent support. Regularly and actively participates in technical training sessions to stay up to date with the latest tools and processes, leveraging knowledge base (KB) resources to enhance issue resolution Proactively identifies recurring or unique user issues, providing valuable feedback for continuous improvement of support processes and troubleshooting techniques. Communicate effectively with non-technical users to explain solutions in an understandable manner. Must Have Skills : Degree Certificate (Any, but should have good written and verbal communication skills) 0-1 years of Customer Service experience Excellent communication skills, should be able to hold a conversation Basic troubleshooting and should be able to comprehend the issues presented Ability to deal professionally as well as ability to learn new products and technologies Good customer service skills, multitasking and documentation skills Ability to adjust quickly to the changing priorities and implement the same per business requirements Basic knowledge on IT systems Required Skills & Qualifications: Communication & Customer Handling: Excellent communication skills with the ability to engage in conversations, comprehend issues, and provide professional support. Strong customer service, multitasking, and documentation skills Technical & Analytical Skills: Basic troubleshooting and IT systems knowledge, with the ability to analyze and resolve technical issues effectively. Good analytical and cognitive skills. Adaptability & Learning: Quick to adjust to changing priorities and business requirements. Ability to learn and adapt to new products and technologies efficiently. Interested candidates can forward the resumes to krithiga.meenakshisundaram@movate.com to schedule interviews regards, Krithiga-TA team

This is a full-time Work from office role(Night shift) for a International Customer Care Professional(Blended Process) The Customer Care Professional will be responsible for ensuring customer satisfaction, providing customer support via Chat & Email, utilizing analytical skills, effective communication, and delivering exceptional customer service. Qualifications Customer Satisfaction and Customer Support skills Analytical Skills Strong Communication skills (Written) Experience in Customer Service Ability to multitask and prioritize Problem-solving abilities Attention to detail Previous experience in a similar role is a plus(1.5+ years) This role will be 20% voice & rest will be Non-Voice. Excellent Written English is mandatory. Skill Required: - Excellent Written English Skills mandatory - Email Drafting - Verbal English - MS-Office, Outlook, Excel etc. - Good Typing speed -Problem solving skills Kindly Note : Excellent Written English Skills mandatory Benefits: Fixed Salary : Depends on candidature (Up to 30k) Benefits: 3,000 INR Food Allowances per month (After completion of 1 month onward) Work Location : Synergistic Compusoft Pvt Ltd. C-52 A RDC Rajnagar Ghaziabad Timings: 8:30 pm- 5:30 am (Fixed Night Shift) Fixed Week off : Sat and Sun or Sun and Mon Company Website - www.synergisticit.com Company's LinkedIn profile - https://www.linkedin.com/redir/redirect?url=https%3A%2F%2Fsynergisticit%2Ecom%2F&urlhash=rKyX&trk=about_website

Role: The MT position is a role at the heart of Progresso. We are a US based market research firm that provides qualitative and quantitative research data collection services globally. Candidates with high initiative and a hands-on/can-do approach to business will thrive in this environment and will be met daily with new opportunities to facilitate the companys growth. Enthusiastic team players will quickly be able to make their mark in our demanding but stimulating environment where creativity, initiative, and superior results are rewarded. What you would be doing Manage multiple concurrent quantitative projects in a fast-paced environment Setting-up and monitoring reports evaluating key project metrics Ensuring all quality measures are followed Ensuring key project performance metrics such as project profitability meet or exceed established guidelines Proactively anticipate, troubleshoot, overcome, and/or escalate project challenges on time Effectively communicate both as an individual and as part of a client-facing project team. The position reports to the companys Director of Operations. The right candidate will excel in the following tasks: Handle daily project operations, Nurture unique client relationships, facilitate building a successful pipeline of business, Organized management clearly showing an ability to create order in chaos. What we are looking for Bachelors degree/Masters degree (preferably MBA) /BTech Comfortable working in the night shift What you will get You will find opportunities to learn, grow and have a great time! We believe that offering the right work/personal life balance is the key to mutual success. Here's what's in for you: A competitive monthly salary with a steady annual raise Various training opportunities and options for career development within the company Top office facilities and work equipment in a business building located in Gurgaon a relaxed and creative working environment unlimited snacks & beverages. The chance to become part of a growing innovative team of young professionals in the online market research field *It is a complete Night shift and work from the office profile*No cab facility* Good communication skills in English, both written and verbal, confidence, MS Office, teamwork, leadership potential. Analytical skills Problem Solving skills Ability to learn & work in a fast-paced environment High business acumen with keen focus on profitability Hands on experience Microsoft Outlook, Excel, Word, and PowerPoint is a plus

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year customer service experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate with min 1 year experience in International Chat 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Shadia @ 7898822545 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for a Chat Process Positions available with international BPOs Hiring for International Chat Process salary up to 3-4 LPA Rotational Shift/ 5 days working/ Cabs Available For faster response WHATSAPP cv to HR 79827 39499

BPOs: Gurgaon, Noida INTERNATIONAL BPOs (CTC): VOICE: 30k-45k BLENDED: 45k Excellent incentives 5/6 days Both side cabs DOMESTIC BPOs (CTC): VOICE: 16K-32K Email: 16k-26k Unlimited Incentives 5/6 days No cab Call/WhatsApp Ranjan 9162405862 Required Candidate profile UG/+2 & freshers eligible Experienced can expect up to 30% hike Immediate joiners only Delhi-NCR candidates preferred **EXCELLENT SKILLS IN SPOKEN ENGLISH MANDATORY** Call/WhatsApp Ranjan 9162405862

We are hiring for chat process and international voice process Freshers and Experience both can apply Walk-in Interview, non voice chat support hiring Night Shift walk in interview Salary up to 25000 Husna 8828629587 Farah 9372154643

Hiring for Backend process in TOP MNC 5 Days working Salary upto 25k per month Both side cabs Rotational Shifts Graduate Freshers can also apply. HR Mehak: 9650005227 HR Harpreet: 9501852537 HR Aditya: 9211726657

Hiring for graduate fresher/exp (technical background) Salary - 25k inhand + incentives 6 days working with any 1 week off Rotational shift Immediate joiner Perks and benefits incentives will upto5k per month apart form salary

Role & responsibilities - Engage with international clients through inbound and outbound calls. - Provide outstanding support and assistance to resolve customer inquiries and issues. - Maintain accurate records of customer interactions and transactions. - Collaborate effectively with team members to achieve performance targets. - Adhere to communication scripts and guidelines to ensure quality service delivery. - Stay updated on product knowledge and industry trends to better serve customers. Preferred candidate profile - Excellent communication skills in English, both verbal and written. - Prior experience in customer service or call center environment preferred. - Ability to thrive in a fast-paced, high-pressure environment. - Strong problem-solving abilities and attention to detail. - Flexibility to work in rotational shifts, including nights and weekends. - Proficiency in basic computer applications and CRM systems. Perks and benefits - Competitive salary package with the potential for performance-based bonuses. - Comprehensive training program to enhance your skills and knowledge. - Supportive and collaborative work environment with growth opportunities. - Health insurance coverage and other employee benefits. - Convenient location in Mohali with accessible transportation options. Interested candidates can reach out at 8264812719 for more details.

Role & responsibilities - Engage with international clients through inbound and outbound calls. - Provide outstanding support and assistance to resolve customer inquiries and issues. - Maintain accurate records of customer interactions and transactions. - Collaborate effectively with team members to achieve performance targets. - Adhere to communication scripts and guidelines to ensure quality service delivery. - Stay updated on product knowledge and industry trends to better serve customers. Preferred candidate profile - Excellent communication skills in English, both verbal and written. - Prior experience in customer service or call center environment preferred. - Ability to thrive in a fast-paced, high-pressure environment. - Strong problem-solving abilities and attention to detail. - Flexibility to work in rotational shifts, including nights and weekends. - Proficiency in basic computer applications and CRM systems. Perks and benefits - Competitive salary package with the potential for performance-based bonuses. - Comprehensive training program to enhance your skills and knowledge. - Supportive and collaborative work environment with growth opportunities. - Health insurance coverage and other employee benefits. - Convenient location in Mohali with accessible transportation options. Interested candidates can reach out at 8968368584 for more details.

Role & responsibilities - Engage with international clients through inbound and outbound calls. - Provide outstanding support and assistance to resolve customer inquiries and issues. - Maintain accurate records of customer interactions and transactions. - Collaborate effectively with team members to achieve performance targets. - Adhere to communication scripts and guidelines to ensure quality service delivery. - Stay updated on product knowledge and industry trends to better serve customers. Preferred candidate profile - Excellent communication skills in English, both verbal and written. - Prior experience in customer service or call center environment preferred. - Ability to thrive in a fast-paced, high-pressure environment. - Strong problem-solving abilities and attention to detail. - Flexibility to work in rotational shifts, including nights and weekends. - Proficiency in basic computer applications and CRM systems. Perks and benefits - Competitive salary package with the potential for performance-based bonuses. - Comprehensive training program to enhance your skills and knowledge. - Supportive and collaborative work environment with growth opportunities. - Health insurance coverage and other employee benefits. - Convenient location in Mohali with accessible transportation options. Interested candidates can reach out at 9056288584 for more details.

Role & responsibilities - Engage with international clients through inbound and outbound calls. - Provide outstanding support and assistance to resolve customer inquiries and issues. - Maintain accurate records of customer interactions and transactions. - Collaborate effectively with team members to achieve performance targets. - Adhere to communication scripts and guidelines to ensure quality service delivery. - Stay updated on product knowledge and industry trends to better serve customers. Preferred candidate profile - Excellent communication skills in English, both verbal and written. - Prior experience in customer service or call center environment preferred. - Ability to thrive in a fast-paced, high-pressure environment. - Strong problem-solving abilities and attention to detail. - Flexibility to work in rotational shifts, including nights and weekends. - Proficiency in basic computer applications and CRM systems. Perks and benefits - Competitive salary package with the potential for performance-based bonuses. - Comprehensive training program to enhance your skills and knowledge. - Supportive and collaborative work environment with growth opportunities. - Health insurance coverage and other employee benefits. - Convenient location in Mohali with accessible transportation options. Interested candidates can reach out at 8264812719 for more details.

Role & responsibilities - Engage with international clients through inbound and outbound calls. - Provide outstanding support and assistance to resolve customer inquiries and issues. - Maintain accurate records of customer interactions and transactions. - Collaborate effectively with team members to achieve performance targets. - Adhere to communication scripts and guidelines to ensure quality service delivery. - Stay updated on product knowledge and industry trends to better serve customers. Preferred candidate profile - Excellent communication skills in English, both verbal and written. - Prior experience in customer service or call center environment preferred. - Ability to thrive in a fast-paced, high-pressure environment. - Strong problem-solving abilities and attention to detail. - Flexibility to work in rotational shifts, including nights and weekends. - Proficiency in basic computer applications and CRM systems. Perks and benefits - Competitive salary package with the potential for performance-based bonuses. - Comprehensive training program to enhance your skills and knowledge. - Supportive and collaborative work environment with growth opportunities. - Health insurance coverage and other employee benefits. Interested candidates can reach out at 9056288584 for more details.

Position : International Voice / Chat/ Blended Process Experience : Fresher or Experienced, all are welcome! Key Responsibilities: - Handle inbound/outbound calls and chat inquiries professionally and efficiently - Provide exceptional customer service to resolve issues and inquiries - Utilize communication tools effectively to meet and exceed performance targets - Maintain accurate records and documentation of customer interactions. Requirements : - Excellent communication skills in English (both verbal and written) - Ability to multitask and prioritize in a fast-paced environment - Strong problem-solving skills and attention to detail - Flexibility to work in rotational shifts.

Are you interested in kickstarting your career in the BPO industry? Then this is an excellent opportunity to take the next step in your career. What you will do- - Provide excellent customer support via phone, email, and chat. - Address customer inquiries and resolve issues in a timely and professional manner. - Understand customer needs and provide accurate information and solutions. - Escalate unresolved issues to appropriate teams when necessary. - Maintain records of customer interactions, transactions, and feedback. - Contribute to team performance and support business goals. We'd love to have you on board- let's connect and discuss! Send resume to 8264812719 for more details.

We are hiring for a Customer support Executive for International and Domestic processes. What we are looking for: - Provide excellent customer support via phone, email, and chat. - Address customer inquiries and resolve issues in a timely and professional manner. - Understand customer needs and provide accurate information and solutions. - Escalate unresolved issues to appropriate teams when necessary. - Maintain records of customer interactions, transactions, and feedback. - Contribute to team performance and support business goals. Interested candidates can reach out to 8264812719 for more details.