3805 Chat Process Jobs - Page 6

Top MNC BPS is hiring for the Premium Voice Blended and Chat. Candidate Must be excellent in English Communication. CTC- 3 LPA - 6 LPA Rotational Shift 5 & 6 working Days+ Cab Call / WhatsApp- 6296317938 9147047910 9073639536 9147047911

Greetings from KVC CONSULTANTS LTD!! Hiring for Biggest MNC at Bangalore Location for Customer Service Profile. Work Location: Bangalore / Pune Skills: International Customer Support - Blended process Experience: 0-4 Years Qualification: Any graduate FRESHERS -- Rs 3.50 LPA TO 4 LPA For 1+ years of experience - up to 4.50 LPA For 2+ years of experience - up to 6 LPA Job Description: • Managing all customer interactions through calls, emails and chat in a timely and professional manner within an agreed service level. • Complete customer requests for new/additional services according to business rules and processes, within defined service levels and accuracy targets, to get it right first time and avoid repeat calls/follow up/corrective actions and billing accuracy targets. • Demonstrate ownership and accountability throughout all customer contact, representing client in the best possible light to the business customer base and acting as the customer champion. • Understand and interpret customer contracts into day-to-day processes and utilize that knowledge in handling requests. • Engage with key stakeholders over the phone, via e-mail or face to face when requested, building and developing relationships with these customers and partners. • Flexibility to cross-train and support with other complexities in the wider business area. • Assist with any other key tasks as requested. • Ability to adapt to and thrive in a fast-paced, dynamic environment. • Communicate clearly and professionally both verbally and in writing. • Problem-solving skills, including questioning and diagnostic abilities. • Demonstrate an ability to develop and maintain a network of contacts internally and externally. • Understanding of customer contracts and delivery expectations. • Effective listening skills and excellent attention to detail. • Decision Making: Decisions are mainly based on policy, process and published business rules and pre-set investment levels, but agent is empowered to find the best solution for the customer and escalate where this is not possible within defined rules or processes. • Business Knowledge: Strong knowledge of business and consumer tariffs, products, services, devices, processes and business rules is required to achieve single call resolution and provide the best customer experience at all times. DM / WA / CALL ---Schedule your interview kindly call or drop your resume on the given numbers. YAGANSHI 9821182648 SIYA 7565006262 AREESHA-9628373763 VANSHIKA-9628373762 DIVYA-9821182650 KVC CONSULTANTS LTD !! NO PLACEMENT CHARGES

Customer Care Executive - International and Domestic Location: Mohali/ Chandigarh 12th/Graduation Excellent Communication Skills are a Must Salary: Up to 32,000/- CTC 5 Days Working Rotational Shifts & Week Offs Cab Facility Available Required Candidate profile Interested? Drop your resume now! Contact HR Bhumika: 76964 95267 hr.skyway603@gmail.com

Key Responsibilities. Respond to customer chats promptly and politely. Help with orders, refunds, and general inquiries. Troubleshoot simple issues or escalate when needed. Keep accurate records of customer interactions. Work well with the team to improve customer experience. Requirements. Possess good written communication skills. Demonstrate basic computer skills and ability to multitask. Maintain a friendly, patient, and customer-focused attitude. Be available to work flexible hours. Have previous customer service experience as a plus. About Company: Jungleworks is a tech-loaded solution for your on-demand business. From customer-facing to delivery management and customer engagement platforms, we provide a technology suite for everything. Our product list consists of Yelo, Tookan, Panther, and Hippo.. Show more Show less

Job Description Job Title: Customer Service Specialist Location: Hyderabad #BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the worlds most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX Attractive remuneration, great perks, and performance incentives Comprehensive medical, insurance, or social security coverage World-class workspaces Engaging activities and recognition programs Strong learning and development plans for your career growth Positive culture for you to #BeMore at work Easy to locate area with direct access to public transport Flexible working arrangements Be coached and mentored by experts in your field Join a global company, winner of hundreds of industry awards What is your mission? Provide excellent support experience to customers via all relevant communication channels. Guide customers through FinTech products and assist with account related activities Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards. Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience. Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures Build sustainable relationships and engage customers by taking the extra mile Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX. Who are we looking for? Candidate must possess at least Bachelor's Degree, Professional Degree, Master's Degree in any field. Preferably with 2 years of working experience in Customer Service roles within the FinTech industry Strong Knowledge of Financial products and services. Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones Excellent verbal and written communication skills in English and the language of the supporting market. Who is TDCX? Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality. TDCXs smart, scalable approachdriven by innovation and operational precisionpositions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S. Visit www.tdcx.com for more info.

Greetings, for candidates who are okay with Work From Office looking in a leading MNC we have a profile for you . We are looking for the candidates having 1 year of International Customer Care Experience in chat and voice Profile - Customer Support Executive (Voice/Non Voice) Qualification * Good Verbal --- communication skills in English *1 year International Customer Care Experience Salary - 3.5- 6lpa Working days -5 (Rotational Shifts) To get your telephonic interviews scheduled kindly call/Whatsaap *Khushi 7869457739 *Kanak 898289979 *Ayush 8109195240 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD

Hiring for International Non -Voice Process !!! Roles and Responsibilities Listening to customers concerns and handling the customer complaints and returns through chat and email. Giving detailed explanations of services or products. Required Skills Candidate should be excellent in verbal communication skills Should have good verbal communication skills Looking for typing speed of 35WPM 90% Accuracy Good to have customer handling skills Should have good knowledge on customer support Graduates & Undergraduates can also apply Should be flexible to work from office and night shifts Rounds of Interviews:- *HR/Screening Round *Assessment Round *Ops/SD Round of Interview Everyone has to complete the Registration before coming for walk in Interview. PFB Registration link: https://www.jobs.sutherlandglobal.com/India-Sourcing-Page Mention HR Himanshu on top of your Resume before coming for walk-in Interview. Senior Associate- Talent Acquisition Himanshu Sharma

Handle customer complaints/queries Maintain customer satisfaction Call/ WhatsApp - HR SHIVAKSHI @ 7060788176 Required Candidate profile Good listening skills Problem solving ability Flexible in Rotational shifts Good command over English UG/Grad can apply Fresher/Experience both can apply Immediate joiners only

Job Title: Customer Service Executive Location: [Mumbai ,Maharashtra] Job Type: [Full-time] Shift: Rotational shifts(as per company requirements) Salary: 50k to 3lac Contact Person: Saniya Adivarekar ,9004489385 Email ID: saniya@careerguideline.net

Role & responsibilities • Banking operations refers to the various activities and process conducted by client, to manage smooth functioning of its business • Review all preliminary documents received from the client for a U.S. residential mortgage, including the 1003 form, title binder, survey, hazard/flood insurance binder, deed, power of attorney, closing disclosure, loan estimate, and other related documents • Update the necessary information in the client system based on discrepancy report • Your primary interaction is within your own team and your direct supervisor • In this role you will be given detailed instructions on all tasks • The decision that you make impacts your own work and is closely supervised • You will be individual contributor as a part of a team with a predetermined, narrow scope of work Required: Communication Skills (English) Shift time - Rotational Work mode - WFO Preferred candidate profile 2024 Graduates Feshers Interested candidates can contact : HR Muskhan (9113686534 - Whatsapp) OR can share their resumes to (muskhan_s@trigent.com) Regards, HR Muskhan Trigent Software muskhan_s@trigent.com

Role & responsibilities As a Customer Service Representative in an International BPO , your primary role is to interact with international clients/customers through voice, email, or chat support. You are responsible for resolving their queries, offering product/service support, and ensuring a seamless customer experience across time zones and cultures. Preferred candidate profile Location : [Mumbai , Maharashtra] Shift : Night Shift / Rotational Shift (as per company requirement) Employment Type : Full-time Industry : BPO / Call Center / ITES Process Type : International Voice / Chat Support / Email Support Salary : Min 50k to 3lac Experience : Fresher / Min 6months Contact Person : Saniya Adivarekar , Mob. No. : 9004489385 Email ID : saniya@careerguideline.net

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. Mega Virtual Drive for Customer Service roles -English+ Hindi Language on 27th June 2025 (Monday) || Ahmedabad Location Date: 27-June-2025 (Friday) MS Teams meeting ID: 498 661 402 346 0 MS Teams Passcode: jv7nJ6nx Time: 12:00 PM - 1:00 PM Job Location: Ahmedabad (Work from office) Languages Known: Hindi + English Shifts: Flexible with any shift Responsibilities • Respond to customer queries and customer's concern • Provide support for data collection to enable Recovery of the account for end user. • Maintain a deep understanding of client process and policies • Reproduce customer issues and escalate product bugs • Provide excellent customer service to our customers • You should be responsible to exhibit capacity for critical thinking and analysis. • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you Minimum qualifications • Graduate (Any Discipline except law) • Only Freshers are eligible • Fluency in English & Hindi language is mandatory Preferred qualifications • Effective probing skills and analyzing / understanding skills • Analytical skills with customer centric approach • Excellent proficiency with written English and with neutral English accent • You should be able to work on a flexible schedule (including weekend shift) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. **Note: Please keep your E-Aadhar card handy while appearing for interview.

Job Description Roles and Responsibilities Work as part of an international voice and non-voice process team to handle customer inquiries from various countries Utilize blended process techniques to manage multiple tasks simultaneously while maintaining accuracy and productivity Collaborate with colleagues to achieve common goals and objectives Required skills Candidate should be excellent in English communication skills Should have good verbal communication skills looking for a typing speed of 35 WPM with 90% accuracy Good to have customer handling skills Graduates , Postgraduates and 10+2 candidates can apply Perks and Benefits Attractive salary+Benefits 2 way cab(Free of cost) Good working environment Interested folks can reach out to the given email id or phone number contact- 8714437138 email- preena.p@sutherlandglobal.com

Hiring For Domestic BPO (Voice & Chat Process) Salary : Up To 25 K Location: Mohali / Chandigarh Rotational Shift/ Rotational Offs Cab Facility Need Good Communication Skills No Charges Direct Hiring Required Candidate profile Apply Today! Email: hr03skywaysolutions@gmail.com WhatsApp / Call: 9056095267 HR Geetanjali Sharma

Dear Candidate, Greetings from Movate Technologies!!! We are hiring for Technical Support Engineers for Hyderabad location. Role- Technical Support Engineers Exp- Fresher Shift- 24/7,WFO Location Hyderabad Role & responsibilities Provide world class remote assistance to users via Chat, Phone and eMail Assists users by remote troubleshooting and resolving technical and service isues. Performs tasks according to standardized policies, requiring basic analytical and cognitive skills to address technical issues. Principle duties and responsibilities | Job Description : Provides comprehensive remote support across major operating systems - Chrome OS, Mac OS, Windows, Linux by utilizing readily available basic OS troubleshooting techniques. Follows documented procedures for issues presented and escalates further if need be. Delivers support for G suite applications, covering installation and basic usage - When necessary, escalates issues to the SMEs / Leads for resolution. Employs advanced troubleshooting techniques to diagnose and resolve problems efficiently. Assists users with access and account-related issues, following defined and documented guidelines, policies, and procedures to ensure accurate and consistent support. Regularly and actively participates in technical training sessions to stay up to date with the latest tools and processes, leveraging knowledge base (KB) resources to enhance issue resolution Proactively identifies recurring or unique user issues, providing valuable feedback for continuous improvement of support processes and troubleshooting techniques. Communicate effectively with non-technical users to explain solutions in an understandable manner. Must Have Skills : Degree Certificate (Any, but should have good written and verbal communication skills) 0-1 years of Customer Service experience Excellent communication skills, should be able to hold a conversation Basic troubleshooting and should be able to comprehend the issues presented Ability to deal professionally as well as ability to learn new products and technologies Good customer service skills, multitasking and documentation skills Ability to adjust quickly to the changing priorities and implement the same per business requirements Basic knowledge on IT systems Required Skills & Qualifications: Communication & Customer Handling: Excellent communication skills with the ability to engage in conversations, comprehend issues, and provide professional support. Strong customer service, multitasking, and documentation skills Technical & Analytical Skills: Basic troubleshooting and IT systems knowledge, with the ability to analyze and resolve technical issues effectively. Good analytical and cognitive skills. Adaptability & Learning: Quick to adjust to changing priorities and business requirements. Ability to learn and adapt to new products and technologies efficiently. Interested candidates can forward the resumes to krithiga.meenakshisundaram@movate.com to schedule interviews regards, Krithiga-TA team

This is a full-time Work from office role(Night shift) for a International Customer Care Professional(Blended Process) The Customer Care Professional will be responsible for ensuring customer satisfaction, providing customer support via Chat & Email, utilizing analytical skills, effective communication, and delivering exceptional customer service. Qualifications Customer Satisfaction and Customer Support skills Analytical Skills Strong Communication skills (Written) Experience in Customer Service Ability to multitask and prioritize Problem-solving abilities Attention to detail Previous experience in a similar role is a plus(1.5+ years) This role will be 20% voice & rest will be Non-Voice. Excellent Written English is mandatory. Skill Required: - Excellent Written English Skills mandatory - Email Drafting - Verbal English - MS-Office, Outlook, Excel etc. - Good Typing speed -Problem solving skills Kindly Note : Excellent Written English Skills mandatory Benefits: Fixed Salary : Depends on candidature (Up to 30k) Benefits: 3,000 INR Food Allowances per month (After completion of 1 month onward) Work Location : Synergistic Compusoft Pvt Ltd. C-52 A RDC Rajnagar Ghaziabad Timings: 8:30 pm- 5:30 am (Fixed Night Shift) Fixed Week off : Sat and Sun or Sun and Mon Company Website - www.synergisticit.com Company's LinkedIn profile - https://www.linkedin.com/redir/redirect?url=https%3A%2F%2Fsynergisticit%2Ecom%2F&urlhash=rKyX&trk=about_website

Role: The MT position is a role at the heart of Progresso. We are a US based market research firm that provides qualitative and quantitative research data collection services globally. Candidates with high initiative and a hands-on/can-do approach to business will thrive in this environment and will be met daily with new opportunities to facilitate the companys growth. Enthusiastic team players will quickly be able to make their mark in our demanding but stimulating environment where creativity, initiative, and superior results are rewarded. What you would be doing Manage multiple concurrent quantitative projects in a fast-paced environment Setting-up and monitoring reports evaluating key project metrics Ensuring all quality measures are followed Ensuring key project performance metrics such as project profitability meet or exceed established guidelines Proactively anticipate, troubleshoot, overcome, and/or escalate project challenges on time Effectively communicate both as an individual and as part of a client-facing project team. The position reports to the companys Director of Operations. The right candidate will excel in the following tasks: Handle daily project operations, Nurture unique client relationships, facilitate building a successful pipeline of business, Organized management clearly showing an ability to create order in chaos. What we are looking for Bachelors degree/Masters degree (preferably MBA) /BTech Comfortable working in the night shift What you will get You will find opportunities to learn, grow and have a great time! We believe that offering the right work/personal life balance is the key to mutual success. Here's what's in for you: A competitive monthly salary with a steady annual raise Various training opportunities and options for career development within the company Top office facilities and work equipment in a business building located in Gurgaon a relaxed and creative working environment unlimited snacks & beverages. The chance to become part of a growing innovative team of young professionals in the online market research field *It is a complete Night shift and work from the office profile*No cab facility* Good communication skills in English, both written and verbal, confidence, MS Office, teamwork, leadership potential. Analytical skills Problem Solving skills Ability to learn & work in a fast-paced environment High business acumen with keen focus on profitability Hands on experience Microsoft Outlook, Excel, Word, and PowerPoint is a plus

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year customer service experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate with min 1 year experience in International Chat 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Shadia @ 7898822545 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for a Chat Process Positions available with international BPOs Hiring for International Chat Process salary up to 3-4 LPA Rotational Shift/ 5 days working/ Cabs Available For faster response WHATSAPP cv to HR 79827 39499

BPOs: Gurgaon, Noida INTERNATIONAL BPOs (CTC): VOICE: 30k-45k BLENDED: 45k Excellent incentives 5/6 days Both side cabs DOMESTIC BPOs (CTC): VOICE: 16K-32K Email: 16k-26k Unlimited Incentives 5/6 days No cab Call/WhatsApp Ranjan 9162405862 Required Candidate profile UG/+2 & freshers eligible Experienced can expect up to 30% hike Immediate joiners only Delhi-NCR candidates preferred **EXCELLENT SKILLS IN SPOKEN ENGLISH MANDATORY** Call/WhatsApp Ranjan 9162405862

We are hiring for chat process and international voice process Freshers and Experience both can apply Walk-in Interview, non voice chat support hiring Night Shift walk in interview Salary up to 25000 Husna 8828629587 Farah 9372154643

Hiring for Backend process in TOP MNC 5 Days working Salary upto 25k per month Both side cabs Rotational Shifts Graduate Freshers can also apply. HR Mehak: 9650005227 HR Harpreet: 9501852537 HR Aditya: 9211726657

Hiring for graduate fresher/exp (technical background) Salary - 25k inhand + incentives 6 days working with any 1 week off Rotational shift Immediate joiner Perks and benefits incentives will upto5k per month apart form salary