13275 Chat Process Jobs - Page 6

Job Summary We are looking for dynamic and enthusiastic individuals to join our International BPO team as Customer Care Executives. The role involves handling customer queries via both chat and voice processes in a fast-paced environment. The ideal candidate should have a passion for providing excellent customer service and should possess strong communication skills in English. If you are looking for growth opportunities in a leading MNC, this is the perfect opportunity for you! Key Responsibilities Handle customer queries and provide resolutions via chat and voice calls. Maintain professionalism and accuracy in all interactions. Meet performance targets including quality, response time, and...

Hiring for International Voice and Chat Process. Roles and Responsibilities Addressing customer inquiries Resolving issues Ensuring customer satisfaction Proactively offering support

Job Summary We are looking for a dedicated and skilled Customer Support Executive to join our team for the UK-based chat process (Collections). The ideal candidate will have at least 1 year of experience in chat support and be passionate about providing exceptional customer service. Key Responsibilities Handle customer queries and concerns efficiently through chat communication. Provide assistance with collections and payment-related inquiries. Deliver exceptional customer service while adhering to company policies. Manage multiple chat conversations simultaneously. Maintain accuracy and professionalism during interactions. Achieve individual and team performance metrics. Eligibility Criteri...

Job Summary We are looking for a dedicated and skilled Customer Support Executive to join our team for the UK-based chat process (Collections). The ideal candidate will have at least 1 year of experience in chat support and be passionate about providing exceptional customer service. Key Responsibilities Handle customer queries and concerns efficiently through chat communication. Provide assistance with collections and payment-related inquiries. Deliver exceptional customer service while adhering to company policies. Manage multiple chat conversations simultaneously. Maintain accuracy and professionalism during interactions. Achieve individual and team performance metrics. Eligibility Criteri...

Job Responsibilities: Engage with customers via live chat to manage and resolve collection-related queries. Provide clear and accurate information about payment options, outstanding dues, and payment schedules. Collaborate with internal teams to address and resolve complex collection issues. Ensure customer satisfaction by offering prompt solutions and maintaining a professional tone throughout interactions. Requirements: Experience: 1 year of experience in collection and chat process Excellent communication skills in English (both verbal and written). Customer-oriented with strong problem-solving abilities.

We are looking for dynamic, customer-oriented individuals to join our International Voice Process team at our Pune location. Key Responsibilities: Handle inbound/outbound calls to customers from international locations. Provide timely and accurate information to customers. Resolve customer issues or complaints by identifying the problem and offering appropriate solutions. Maintain professionalism and ensure a high level of customer service. Document and maintain records of customer interactions and transactions. Meet performance metrics, including response time and customer satisfaction. Work as part of a team to achieve departmental goals. Eligibility Criteria: Education: Any Graduate Exper...

Roles & Responsibilities Responding to customer inquiries via voice, blended, and chat channels. Identifying the root cause of customer issues and finding efficient resolutions. Requirements Education: Only Graduate Experience: 1 to 5 years of International Collection experience in International BPO

Roles & Responsibilities: Responding to customer inquiries via voice, chat, and blended channels. Identifying the root cause of customer issues and providing efficient resolutions. Education & Experience: Education: Graduate only Experience: 1 to 5 years of international BPO experience

Job Role & Responsibilities: Handle customer queries and provide real-time assistance via voice and chat support. Resolve customer issues efficiently while maintaining a high level of customer satisfaction. Ensure timely resolution and proper communication with customers. Work in a fast-paced environment while meeting performance and productivity metrics. Required Skills & Qualifications: Experience: 6 months to 3 years in an international BPO (voice/chat/blended process). Education: Minimum HSC (12th pass) or any graduate. Excellent spoken and written English communication skills. Willingness to work in rotational shifts and rotational week-offs. Perks & Benefits: Competitive salary package...

Education Graduation in any domain Benefits Free Transport: Free home pickup & home drop Freshers are welcome (In-hand salary: 20,000) Experience Requirements Candidates with relevant experience are encouraged to apply Experienced candidates should have a minimum of 1 year of international BPO experience Roles & Responsibilities Communicate with consumers as an Executive - Customer Service Utilize effective verbal communication and customer service skills to resolve customer queries and delinquency Fluency in English is mandatory Manage difficult customer issues while working in a fast-paced environment Determine the reason for delinquency and best course of action to assist borrowers Commun...

Roles & Responsibilities: Responding to customer inquiries via voice, blended, and chat channels. Identifying the root cause of customer issues and finding efficient resolutions. Requirements: Education: Only graduate candidates are eligible. Experience: 1 to 5 years of international experience in BPO.

Job Responsibilities: Provide courteous, professional, and efficient customer assistance through phone and chat. Offer clear and accurate information regarding products and services to ensure top-notch customer satisfaction. Work closely with internal teams to address complex customer issues and escalate when required. Requirements: Open to both graduates and undergraduates with relevant experience; freshers are welcome to apply. Excellent communication skills in English, both verbal and written. Customer-focused with strong problem-solving skills.

International Chat Process - Customer service Undergrad/Grad with 1 yr International Chat/Voice customer service exp can apply Salary upto 4.50 LPA MIV upto 2500 Cab allowances upto 4k Loc- Gurgaon 24*7 Shifts 5 days working

International Chat Process Undergrad/Grad with 1 yr exp can apply Salary upto 3.50 LPA(22k in-hand) Rotational Shifts Rotational Offs 5 Days working Gurgaon MIV upto 2500 Cab allowances upto 4k

Bulk hiring for freshers for Customer Support Non voice process Undergrad/Grad fresher can apply Salary upto 2.50 LPA MIV upto 2500 24*7 Shifts Cab allowances upto 4k 5 Days working Loc- Gurgaon

What's the role? As a Customer Support Associate at JAR, you should possess excellent communication and interpersonal skills. You must demonstrate empathy, patience, and active listening to effectively resolve user queries. Strong problem-solving abilities and a customer-first attitude are essential. The role requires adaptability in managing a variety of user concerns across multiple channels. Proficiency in understanding digital products and a commitment to delivering a seamless user experience are key. What will be your responsibilities? Handling customer queries, providing chat, voice, and email support. Conducting surveys with customers to understand the usage and overall experience. Co...

TECH MAHINDRA - HIRING for Voice/Chat Process - FRESHERS/EXPERIENCED Tech Mahindra is seeking motivated individuals for the International Voice and Chat Process. This role is ideal for freshers or entry-level candidates looking to start their career in the BPO sector and engage with global customers. Key Responsibilities: - Voice/Chat Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION - Yerwada,Pune Eligibility: - Graduate/Undergraduate degree - Freshers with excellent communication skills can apply (no prior experience required) - Candi...

Job Title: Customer Support Executive Department: Customer Service / Operations Location: Office Reports To: Customer Support Manager Job Summary: We are seeking a dedicated and customer-focused Customer Support Executive to join our team. The ideal candidate will be responsible for handling customer queries, providing timely and accurate responses, ensuring customer satisfaction, and maintaining the companys positive reputation. Key Responsibilities: Respond to customer inquiries via phone, email, chat, or social media in a professional and courteous manner. Resolve product or service-related issues efficiently and effectively. Record and track customer interactions and issues using CRM sys...

Roles and responsibilities: Deliver exceptional customer service by promptly addressing customer inquiries, resolving issues efficiently, and ensuring overall customer satisfaction; Research and provide accurate and timely responses to inquiries coming through phone, email, and live chat support channels; Navigate internal and external documentation and resources to provide world-class service; Identify and escalate priority or unresolved issues to appropriate internal teams; Route calls to the appropriate resources when necessary and document all customer interaction information according to standard operating procedures; Identify, troubleshoot, and communicate emerging trends and patterns ...

So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because its time to imagine what its like being a Senior Operations Manager. TaskUs is the fastest growing tech-enabled business services company in the world. We exist to provide ridiculously innovative customer support, AI operations, and content security to the worlds most disruptive companies We believe our Frontline employees come first, always...

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Hello Job Seekers, Job Title: Customer Support Executive Voice / Blended Process Locations: Bangalore Kudlu Gate, Shivajinagar, Manyata Tech Park Hyderabad International Voice Process Job Summary: We are looking for passionate, customer-focused individuals to join our Customer Support team in Bangalore and Hyderabad . Whether youre a fresher or an experienced professional, if you have strong communication skills and enjoy solving customer queries, we’d love to meet you! Roles and Responsibilities: Handle inbound and outbound customer calls (domestic or international). Resolve customer issues and ensure complete satisfaction. Perform quality assurance and feedback surveys with customers. Accu...

BULK HIRING FOR BPO IMMEDIATE JOINING FOR INTERNATIONAL AND DOMESTIC PROCESS VOICE , NON VOICE AND BACKEND HSC , FRESHER AND EXPERIENCE ROTAIONAL SHIFT INCLUDING NIGHT SHIFT LOCATION - MALAD , THANE , AIROLI, BHAYANDER HR SAMIKSHA - 9068896961 Required Candidate profile DEALING WITH CUSTOMER OVER CALLS AND CHATS GRADUATE / HSC + EXPERIENCE FRESHER/EXPERIENCE COMFORTABLE WITH ROTATIONAL INCLUDING NIGHT SHIFTS IMMEDIATE JOINING GOOD COMMUNICATION Perks and benefits VIRTUAL INTERVIEWS BONUS INCENTIVE CAB FACILITY

So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because its time to imagine what its like being a Senior Operations Manager. TaskUs is the fastest growing tech-enabled business services company in the world. We exist to provide ridiculously innovative customer support, AI operations, and content security to the worlds most disruptive companies We believe our Frontline employees come first, always...

What does an Operations Manager really do? Think of yourself as a leader and the master of your department, so not just anyone is qualified for this role! Here at TaskUs we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because it's time to imagine what it's like being an Operations Manager. Imagine yourself going to work with one thing on your mind: that in most companies, it's all about the KPIs but in TaskUs it's all about solving business problems through innovation. As you tackle your new tasks for the day, you know that it will all lead to one thing that your depa...