13340 Chat Process Jobs - Page 49

Roles and Responsibility Handle customer inquiries and resolve issues through chat. Provide exceptional customer service and ensure satisfaction. Work effectively in a team to achieve goals. Maintain accurate records of customer interactions. Stay updated with process changes and updates. Collaborate with other teams to improve processes. Job Requirements Excellent communication and problem-solving skills. Ability to work in a dynamic and changing environment. Strong analytical and critical thinking skills. Proficient in using computer systems and software applications. Ability to adapt to new processes and procedures. Strong attention to detail and organizational skills. Additional Info The...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various channels. Work effectively in a team to achieve common goals. Utilize problem-solving skills to address complex issues. Maintain accurate records of customer interactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Excellent communication and interpersonal skills. Ability to work in a blended or voice process environment. Strong problem-solving and analytical skills. Proficient in using technology and software applications. Ability to adapt to changing situations and priorities. Strong attention to det...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various channels. Work effectively in a team to achieve common goals. Maintain accurate records of customer interactions and transactions. Identify and escalate potential issues to senior management. Develop and implement process improvements to increase efficiency. Job Requirements Any graduate or postgraduate degree from a recognized institution. Excellent communication and interpersonal skills. Ability to work in a non-voice process environment. Strong problem-solving and analytical skills. Familiarity with chat support and customer service principles. Ability t...

Roles and Responsibility Provide exceptional customer service through chat support, responding to inquiries and resolving issues professionally. Utilize problem-solving skills to address complex customer complaints and concerns. Collaborate with internal teams to resolve customer issues and enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide accurate information to customers. Collaborate with team members to achieve sales targets and improve customer satisfaction. Job Requirements Minimum 1 year of experience in chat support or a related field. Excellent communication and i...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various channels. Work effectively in a team to achieve common goals. Utilize problem-solving skills to address complex issues. Maintain accurate records of customer interactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Excellent communication and interpersonal skills. Ability to work in a blended or voice process environment. Strong problem-solving and analytical skills. Proficient in using technology and software applications. Ability to adapt to changing situations and priorities. Strong attention to det...

Roles and Responsibility Handle customer inquiries and resolve issues via phone, email, or chat. Provide accurate information about products or services to customers. Resolve customer complaints and concerns professionally and courteously. Collaborate with internal teams to improve customer experience. Maintain high levels of product knowledge to effectively support customers. Identify opportunities to upsell or cross-sell products or services. Job Requirements Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving and analytical skills. Proficient in using computer systems and software ap...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide timely and effective solutions to customer complaints. Collaborate with internal teams to improve overall customer experience. Develop and maintain thorough knowledge of products and services. Identify and escalate complex issues to senior management when necessary. Maintain accurate records of customer interactions and transactions. Job Requirements Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving and analytical skills. Proficient in using computer systems and software applications. Ability...

International Voice process Undergraduate minimum 2 years experience in International voice Any Graduate Fresher or Experience Depends on last ctc and experience getting decent hike Two way transportation

Roles and Responsibility Provide exceptional customer service through chat support, responding to inquiries and resolving issues professionally. Utilize problem-solving skills to address complex customer complaints and concerns. Collaborate with internal teams to resolve customer issues and enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide accurate information to customers. Collaborate with team members to achieve sales targets and improve customer satisfaction. Job Requirements Minimum 1 year of experience in chat support or a related field. Excellent communication and i...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various channels. Collaborate with team members to achieve common goals. Maintain accurate records of customer interactions and transactions. Identify and escalate complex issues to senior team members. Develop and implement process improvements to increase efficiency. Job Requirements Excellent communication and interpersonal skills. Ability to work in a team environment and adapt to changes. Strong problem-solving and analytical skills. Proficient in using computer applications and software. Ability to learn quickly and take on new challenges. Strong attention ...

Roles and Responsibility Manage customer inquiries and resolve issues through chat. Provide excellent customer service and ensure satisfaction. Work effectively in a team to achieve goals. Utilize problem-solving skills to address complex issues. Maintain accurate records of customer interactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Graduation is not required; both UG and Graduates are eligible. Excellent communication and interpersonal skills are essential. Ability to work in a dynamic and rapidly changing environment. Strong problem-solving and analytical skills are necessary. Familiarity with chat support software and technology...

Roles and Responsibility Handle customer inquiries and resolve issues via phone, email, or chat. Provide accurate information about products or services to customers. Resolve customer complaints and concerns professionally and courteously. Collaborate with internal teams to improve customer experience. Maintain high levels of product knowledge to effectively support customers. Identify opportunities to upsell or cross-sell products or services. Job Requirements Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving and analytical skills. Proficient in using computer systems and software ap...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide timely and accurate information about banking products and services. Build strong relationships with customers to enhance satisfaction and loyalty. Collaborate with internal teams to resolve complex customer complaints. Maintain thorough knowledge of banking products and services to effectively support customers. Identify opportunities to upsell and cross-sell banking products to customers. Job Requirements Minimum 2 years of experience in customer service, preferably in banking or finance. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multi...

Roles and Responsibility Handle customer inquiries and resolve issues via voice and chat support. Provide excellent customer service and ensure satisfaction. Work effectively in a team to achieve common goals. Develop and maintain knowledge of products and services. Identify and escalate complex issues to senior team members. Maintain accurate records of customer interactions. Job Requirements Any graduate or postgraduate degree. Excellent communication and problem-solving skills. Ability to work in a fast-paced environment and adapt to changes. Strong analytical and critical thinking skills. Proficient in using technology and software applications. Ability to learn quickly and take on new c...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide timely and effective solutions to customer complaints. Collaborate with internal teams to improve overall customer experience. Develop and maintain thorough knowledge of products and services. Identify and escalate complex issues to senior management when necessary. Maintain accurate records of customer interactions and transactions. Job Requirements Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving and analytical skills. Proficient in using computer systems and software applications. Ability...

Roles and Responsibility Handle customer inquiries and resolve issues via chat in a timely and professional manner. Provide accurate information and solutions to customers using strong problem-solving skills. Collaborate with internal teams to ensure seamless communication and issue resolution. Maintain high levels of productivity and efficiency while meeting performance metrics. Develop and maintain a thorough understanding of products and services for effective support. Consistently meet or exceed quality standards and adhere to company policies. Job Requirements Strong communication and interpersonal skills are essential for building rapport with customers. Ability to work in a fast-paced...

Roles and Responsibility Provide exceptional customer service through chat support, responding to inquiries and resolving issues professionally. Utilize problem-solving skills to address complex customer complaints and concerns. Collaborate with internal teams to resolve customer issues and enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide accurate information to customers. Collaborate with team members to achieve sales targets and improve customer satisfaction. Job Requirements Minimum 1 year of experience in chat support or a related field. Excellent communication and i...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various channels. Collaborate with team members to achieve common goals. Maintain accurate records of customer interactions and transactions. Identify and escalate complex issues to senior team members. Develop and implement process improvements to increase efficiency. Job Requirements Excellent communication and interpersonal skills. Ability to work in a team environment and adapt to changes. Strong problem-solving and analytical skills. Proficient in using computer applications and software. Ability to learn quickly and take on new challenges. Strong attention ...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various channels. Collaborate with team members to achieve goals and objectives. Develop and maintain knowledge of products and services. Identify opportunities to upsell and cross-sell products or services. Maintain accurate records of customer interactions and transactions. Job Requirements Minimum 2 years of experience in customer service or a related field. Excellent communication and problem-solving skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong analytical and critical thinking skills. Experience with cha...

Roles and Responsibility Manage customer inquiries and resolve issues through chat. Provide excellent customer service and ensure satisfaction. Work effectively in a team to achieve goals. Utilize problem-solving skills to address complex issues. Maintain accurate records of customer interactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Graduation is not required; both UG and Graduates are eligible. Excellent communication and interpersonal skills are essential. Ability to work in a dynamic and rapidly changing environment. Strong problem-solving and analytical skills are necessary. Familiarity with chat support software and technology...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide timely and accurate information about banking products and services. Build strong relationships with customers to enhance satisfaction and loyalty. Collaborate with internal teams to resolve complex customer complaints. Maintain thorough knowledge of banking products and services to effectively support customers. Identify opportunities to upsell and cross-sell banking products to customers. Job Requirements Minimum 2 years of experience in customer service, preferably in banking or finance. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multi...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various communication channels. Collaborate with team members to achieve common goals. Maintain accurate records of customer interactions and transactions. Stay updated with product knowledge and industry trends. Contribute to the development of process improvements and best practices. Job Requirements Minimum 1 year of experience in voice and chat support or related fields. Strong communication and problem-solving skills are essential. Ability to work in a fast-paced environment and adapt to changes. Proficiency in using computer applications and software. Excelle...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide timely and effective solutions to customer complaints. Collaborate with internal teams to improve overall customer experience. Develop and maintain thorough knowledge of products and services. Identify and escalate complex issues to senior management when necessary. Maintain accurate records of customer interactions and transactions. Job Requirements Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving and analytical skills. Proficient in using computer systems and software applications. Ability...

Roles and Responsibility Handle customer inquiries and resolve issues via chat in a timely and professional manner. Provide accurate information and solutions to customers using strong problem-solving skills. Collaborate with internal teams to ensure seamless communication and issue resolution. Maintain high levels of productivity and efficiency while meeting performance metrics. Develop and maintain a thorough understanding of products and services for effective support. Consistently meet or exceed quality standards and adhere to company policies. Job Requirements Strong communication and interpersonal skills are essential for building rapport with customers. Ability to work in a fast-paced...

Roles and Responsibilities Manage a team handling international chat processes, ensuring excellent customer service delivery. Oversee the entire team's performance, including AHT management, CSAT improvement, attrition control, shrinkage reduction, SLA adherence, KPI tracking, and people management skills. Develop and implement strategies to enhance team productivity, efficiency, and overall success. Collaborate with cross-functional teams to resolve complex issues and drive business growth. Ensure compliance with company policies, procedures, and regulatory requirements. Joiner preference: Immediate joiners only. Overview We are seeking a highly experienced and motivated individual to join ...