13340 Chat Process Jobs - Page 48

Role & responsibilities Resolve international customer queries over chat. Minimum 12months of international dual chat exp. Identify and assess customer needs to achieve satisfaction. Build sustainable relationships and trust with customer account through open and interactive communication. Requirements and skills Prove customer support experience or experience as a client service representative. 35+WPM Typing speed with 90+accuracy. Familiarity with CRM system and practices. Customer orientation and ability to adapt/respond to different types of characters. Excellent communication and presentation skills. Ability to multi-task, prioritize and manage time effectively. Dual chat concurrency. P...

Job Profile - - Addressing customer queries at the correct authorization level. - Replying back to the queries of the customer through email or on social media channels. - Making sure that the guidelines on customer follow ups across social media platforms/ emails and ensure customer queries are resolved within defined turn around time. - Making sure to meet and exceed escalation committed service levels. Preferred candidate profile We are seeking highly motivated candidates with exceptional communication and written skills to join our team in Noida, India. Candidates comfortable to travel Noida sector 128 are only recommended to apply . Must be a graduate. CTC - 27,600 CTC If Interested ple...

Hi Jobseekers, We are hiring for Inbound oice process for Delhi location for one of the multinational BPO. Please go through the job description - Job Title: Customer Care Executive Process - Inbound Process Executive Location: Salt Lake, Kolkata Job Type: Full-Time Experience Required: 0 to 5 years of experience into Customer Service 8 Shift: 6 days working with one Rotational offs /day rotaional Shifts (as per business requirement) Salary Details: Up to 3 LPA CTC per month (based on experience and performance in interview) Roles and Responsibilities: Process and respond to customer queries through email or chat support. Perform accurate data entry and documentation tasks. Maintain confiden...

Work From Home opportunity. Process: - Blended process (Chat or Email includes inbound as well as outbound call) Requirement: Candidate must have Excellent English communication skills. Graduate or Undergraduate can apply. Required Candidate profile Apply here https://tinyurl.com/987444

Mega hirings for Noida & Gurugram location. Non voice and voice process. UG and Graduate Freshers and Experience Salary- 15k to 45k (Noida) 15k to 40k (Gurugram) Cab allnce Contact me or drop your resume for more information. 9076544890 HR Aakash.

: Medical Billing Executive (AR Caller) : 5:30 PM – 2:30 AM (Fixed Shift) : Monday to Friday : Saturday & Sunday Fixed Off Required Candidate profile & : Pick-up & Drop Facility for both Male & Female Employees One-Time Meal Provided E mail id : hr05skywaysolution@gmail.com contact no : 89687 68611 HR- Anjali Perks and benefits Meal Cab PF

To address and manage customer queries Responsible for achieving registration and collection target. Timely customer query resolution, monitoring collections and active follow-ups. Contributing to productivity of customer care team by maintaining completeness and comprehensiveness of data and documentation. To ensure prompt responsiveness on sales enquires (viz. chat process) so as to maximize sales conversions Achieve monthly collection targets and update payment collection status. Keep tally of entries of daily receipt Maintaining Reports and MIS

Job Description:- Location: Noida sector 63 Shift: US Shifts Key Responsibilities: Perform enhanced document review and due diligence as part of the KYC (Know Your Customer) process. Ensure accuracy and compliance with regulatory and internal policies. Handle high-volume data reviews under strict timelines. Collaborate with internal teams to resolve discrepancies and ensure quality standards. Support process improvements and maintain documentation standards. Key Skills & Requirements: Strong understanding of KYC and enhanced due diligence processes. Experience in financial document verification or CIP/KYC operations. Ability to work effectively under pressure and manage tight deadlines. Exce...

!!! Greetings from Teleperformance !!! We are Hiring freshers who is willing to work for Logistics Process Any Graduation. (No Arrears) Good communication skills Should be ready to work in complete night shifts / Rotational shift 5 Days work / 2 days rotational week off Pick up and drop will be provided (2 way cab) Looking for Immediate Joiners. Complete Non voice Process. Candidates with minimum 6 months experience in Logistic Documentation Process can apply Freshers: 1.5 LPA to Exp: 2.5 LPA DIRECT WALKIN - AMBIT IT PARK, AMBATTUR , Mention "HR PUJA " on your resume , call once reached the location - 9394469218

Roles and Responsibility Handle customer inquiries and resolve issues via phone, email, or chat. Provide accurate information about products or services to customers. Resolve customer complaints and concerns professionally and courteously. Collaborate with internal teams to improve customer experience. Maintain high levels of product knowledge to effectively support customers. Identify opportunities to upsell or cross-sell products or services. Job Requirements Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving and analytical skills. Proficient in using computer systems and software ap...

Roles and Responsibility Handle customer inquiries and resolve issues through chat support. Provide timely and professional responses to customer queries. Work in a bulk or non-voice setting, meeting productivity targets. Collaborate with team members to achieve common goals. Maintain accurate records of customer interactions and transactions. Continuously improve knowledge and skills to enhance performance. Job Requirements Excellent written and verbal communication skills are required. Ability to work in a team environment and adapt to changes. Strong problem-solving skills and attention to detail are essential. Familiarity with chat support software and technology is preferred. Ability to...

Roles and Responsibility Handle customer inquiries and resolve issues through chat support. Provide timely and professional responses to customer queries. Work in a bulk or non-voice setting, meeting productivity targets. Collaborate with team members to achieve common goals. Maintain accurate records of customer interactions and transactions. Continuously improve knowledge and skills to enhance performance. Job Requirements Excellent written and verbal communication skills are required. Ability to work in a team environment and adapt to changes. Strong problem-solving skills and attention to detail are essential. Familiarity with chat support software and technology is preferred. Ability to...

Roles and Responsibility Handle customer inquiries and resolve issues through chat support. Provide timely and accurate responses to customer queries and concerns. Work effectively in a team environment to achieve common goals. Develop and maintain a strong understanding of our products and services. Identify and escalate complex issues to senior team members when necessary. Maintain high levels of productivity and efficiency in a dynamic environment. Job Requirements Excellent written and verbal communication skills are required. Ability to work in a non-voice process and manage multiple chats simultaneously. Strong problem-solving skills and attention to detail are essential. Familiarity w...

Roles and Responsibility Provide exceptional customer service through chat support, resolving queries and concerns efficiently. Handle blended processes, including both human and automated interactions, with precision and accuracy. Collaborate with team members to achieve process goals and objectives. Maintain high-quality standards of customer service, ensuring satisfaction and loyalty. Stay updated with process changes and updates to improve performance. Analyze customer feedback to identify areas for improvement. Job Requirements Minimum 1 year of experience in a related field, preferably in BPO or BPM industry. Strong knowledge of chat support and blended process operations. Excellent co...

Roles and Responsibility Handle customer inquiries and resolve issues through chat support. Provide timely and professional responses to customer queries and concerns. Work effectively in a team environment to achieve common goals. Utilize problem-solving skills to address complex customer issues. Maintain accurate records of customer interactions and transactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Excellent communication and interpersonal skills. Ability to work in a non-voice environment and manage multiple tasks simultaneously. Strong problem-solving and analytical skills. Proficient in using computer applications and software...

Roles and Responsibility Manage customer inquiries and resolve issues via chat. Provide excellent customer service and ensure satisfaction. Work effectively in a team to achieve common goals. Utilize problem-solving skills to address complex issues. Maintain accurate records of customer interactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Graduate or undergraduate degree in any field. Excellent communication and interpersonal skills. Ability to work in a dynamic and rapidly changing environment. Strong problem-solving and analytical skills. Proficient in using computer applications and software. Ability to work independently and as pa...

Roles and Responsibility Respond to customer inquiries and resolve issues professionally and courteously. Provide accurate information about products or services to customers. Use problem-solving skills to address complex customer complaints. Collaborate with internal teams to improve processes and procedures. Maintain high levels of productivity and efficiency while meeting performance metrics. Continuously update knowledge of products, services, and policies to provide informed support. Job Requirements Graduate or undergraduate degree in any field. Excellent written and verbal communication skills. Ability to work in a team environment and adapt to changes. Strong problem-solving and anal...

Roles and Responsibility Handle customer inquiries and resolve issues via voice and chat support. Provide excellent customer service and ensure satisfaction. Work effectively in a team to achieve common goals. Develop and maintain knowledge of products and services. Identify and escalate complex issues to senior team members. Maintain accurate records of customer interactions. Job Requirements Excellent communication and problem-solving skills. Ability to work in a fast-paced environment and adapt to changes. Strong analytical and critical thinking skills. Proficient in using technology and software applications. Ability to build strong relationships with customers and colleagues. Willingnes...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various channels. Work effectively in a team to achieve common goals. Utilize problem-solving skills to address complex issues. Maintain accurate records of customer interactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Excellent communication and interpersonal skills. Ability to work in a blended or voice process environment. Strong problem-solving and analytical skills. Proficient in using technology and software applications. Ability to adapt to changing situations and priorities. Strong attention to det...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various channels. Work effectively in a team to achieve common goals. Maintain accurate records of customer interactions and transactions. Identify and escalate potential issues to senior management. Develop and implement process improvements to increase efficiency. Job Requirements Any graduate or postgraduate degree from a recognized institution. Excellent communication and interpersonal skills. Ability to work in a non-voice process environment. Strong problem-solving and analytical skills. Familiarity with chat support and customer service principles. Ability t...

Roles and Responsibility Manage customer inquiries and resolve issues through chat. Provide excellent customer service and ensure satisfaction. Work in a team environment to achieve common goals. Utilize problem-solving skills to address complex customer issues. Maintain accurate records of customer interactions. Collaborate with other teams to improve processes and procedures. Job Requirements Graduate or undergraduate degree in any field. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong problem-solving and analytical skills. Familiarity with chat software and technology. Ability to adapt to changing situations and prio...

Roles and Responsibility Respond to customer inquiries and resolve issues professionally and courteously. Provide accurate information about products or services to customers. Use problem-solving skills to address complex customer complaints. Collaborate with internal teams to improve processes and procedures. Maintain high levels of productivity and efficiency while meeting performance metrics. Continuously update knowledge of products, services, and policies to provide informed support. Job Requirements Graduate or undergraduate degree in any field. Excellent written and verbal communication skills. Ability to work in a team environment and adapt to changes. Strong problem-solving and anal...

Roles and Responsibility Handle customer inquiries and resolve issues through chat support. Provide timely and professional responses to customer queries. Work in a bulk or non-voice setting, meeting productivity targets. Collaborate with team members to achieve common goals. Maintain accurate records of customer interactions and transactions. Continuously improve knowledge and skills to enhance performance. Job Requirements Excellent written and verbal communication skills are required. Ability to work in a team environment and adapt to changes. Strong problem-solving skills and attention to detail are essential. Familiarity with chat support software and technology is preferred. Ability to...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various channels. Work effectively in a team to achieve common goals. Utilize problem-solving skills to address complex issues. Maintain accurate records of customer interactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Excellent communication and interpersonal skills are essential. Ability to work in a blended or voice process environment is required. Strong problem-solving and analytical skills are necessary. Proficiency in handling multiple tasks simultaneously is expected. Adaptability to changing situa...

Roles and Responsibility Handle customer inquiries and resolve issues via voice and chat. Provide timely and effective solutions to customer complaints. Collaborate with internal teams to improve overall customer experience. Develop and maintain knowledge of products and services. Identify and escalate complex issues to senior team members. Maintain accurate records of customer interactions. Job Requirements Excellent communication and problem-solving skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong analytical and critical thinking skills. Proficient in using computer systems and software applications. Ability to work collaboratively as par...