3847 Chat Process Jobs - Page 40

Hiring for International Customer Support in Sector 19 Gurgaon (WFO) - Handle international customer inquiries. - Immediate Joiners - Cab Provided - Excellent comms skills - up to 30k in hand Share Resume at 7599810837 (WhatsApp) . Required Candidate profile - Graduate Fresher or UG with 6 month of experience - 5 days of working - Shift- 9 hours (Including 1 Hour break) - Rotational Shifts/ Week-off - Immediate Joiners - Need Local candidates only. . Perks and benefits . - Lucrative Incentives - IJP in 9 Months .

Customer Operations Chat - Senior Process Manager India | Full-time (FT) | Customer Operations | Job ID Shift Timings Flexible 24x7 |Management Level Senior Manager Specialization International BPO, Chat/Inbound eClerx is looking to hire an experienced professional with 8-12 years of experience. As part of the Chat or Voice support process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing the team. The candidate must possess knowledge relevant to the functional area, and act as a subject matter expert in providing advice in the area of expertise, and also focus on continuous improvement for maximum efficiency. It is vital to focus on high standard of delivery excellence, provide top-notch service quality and develop successful long-term business partnerships with internal/external customers by identifying and fulfilling customer needs. Candidate should be able to break down complex problems into logical and manageable parts in a systematic way, and generate and compare multiple options and set priorities to resolve problems. The ideal candidate must be proactive, and go beyond expectations to achieve job results and create new opportunities. Candidate must positively influence the team, motivate high performance, promote a friendly climate, give constructive feedback, provide opportunities for development, and manage career aspirations of direct reports. Communication skills are key here, to explain organizational objectives, assignments, and the big picture to the team, and to articulate team vision and clear objectives. Candidate must also possess an understanding of the repair process in Telecom and Cable industry, with an ability to analyze information and evaluate results to choose best solutions and solve problems. Customer Operations Senior Process Manager Responsibilities Prepares performance reports by collecting, analyzing, and summarizing data and trends Ensure Critical Performance Metrics are met consistently Lead client/vendor reviews/calibrations Revert to client/vendor queries on routine issues Provide innovative ideas to optimize internal metrics & ensure critical matrices are met timely Manage multiple teams Perform audits and quality checks on Team Leads & Floor Supports Provide feedback to the Team Leads & Floor Supports periodically on their performance Ensure cross skilling and periodic process re-verification to ensure resource pool Perform Training Need Identification for teams Perform Bottom Quartile Management Ensure directives from senior leadership are percolated and acted upon Hold periodic meetings, discuss task delegation and review issues Conduct team huddles and meetings to discuss operational updates Build team spirit through group sessions, activities, and projects Focus on retention of staff through career mapping & guiding team members Advocate and follow organizational policies and procedures Adhere to the information security requirements Ensure all client deliverables met within timelines Ensure productivity/quality enhancement and process meet all metrics Remediation of any major incident Manage client MBR/QBR deck, client calls and reviews Minimum Qualifications Overall, experience of 9+ years and should be a graduate or post graduate in any specialization About Customer Operations eClerx Customer Operations specializes in providing operational expertise and process excellence throughout the customer journey. We create solutions and services, utilizing a blend of technology and domain knowledge that support our clients evolving needs. Our suite of offerings enhances the customer experience by providing digital care support, quality monitoring & insights, advanced analytics, automation, superior technical operations support, and consulting services. We assist companies in developing, implementing, and operating multichannel customer interaction capabilities transforming everyday touchpoints into a superior customer experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

. Elite Business Solution is Hiring in Jaipur - Chat and Voice Process - Salary: up to 34,000 CTC - Cabs Provided - 5 Days work - 14 -day guest house accommodation - Telephonic Interview - Tickets provided Share resume to HR Sahil 7599810837 . Required Candidate profile . - Undergraduate Fresher are eligible - Immediate Joiners - Work from office - Rotational shifts - Excellent comms skills . Perks and benefits . - Lucrative Incentives - IJP in 9 Months .

-Min 6 months of experience in International Voice & Chat Process -Excellent communication skills -US/UK Shift (Rotational) -Work from Office -2 way Cab Facility Available -Call or W/A -7249719714 / 9225575391 -Email-trisha.genesis@ghrst.com Required Candidate profile Any graduate with international voice or chat process experience is mandatory Perks and benefits Incentives, loyalty bonus and cab facility

-Urgent requirement for Int BPO Voice & Chat Process. -Salary - 3LPA - 5.5LPA + Incentives -Pick & Drop Facility -Any Undergrad OR Grad with 6 months relevant experience is required. -For More Info Call OR What's App @ 7744984200 / 7249719714 Required Candidate profile Excellent communication Skills in ENGLISH is mandatory. Any Graduate OR Undergraduate with experience is eligible Perks and benefits Incentives + Loyalty Bonus + Shift Allowance

International Process - Voice/ Chat 5 Days working Location - Jaipur & Gurugram Freshers/Experienced can apply Good communication skills Relocation Bonus- 10K Lucrative Incentives Rotational shifts Contact - Rashi @ 6378301141 Bhawani @ 8714641680

Customer Support - International Voice & Chat Role - Handling customer queries through calls and Email Fresher/Experienced can apply Rotational shifts & week offs Salary upto 32k (inhand) WFO - Gurugram and Jaipur HR Himanshu- 9521247651/ 8290607811

International Process - Voice/ Chat 5 Days working Location - Jaipur & Gurugram Freshers/Experienced can apply Good communication skills Relocation Bonus- 10K Lucrative Incentives Rotational shifts Contact - Rashi @ 6378301141 Bhawani @ 8714641680

Tech Mahindra Ltd Hiring Fresher for Australian Chat Process Contact: Mayuresh 8830743694(Call/WhatsApp) Anisha - AB001076800@techmahindra.com Interview Location: Tech Mahindra Sharda Centre Opp to Persistent near Nal Stop Erandwane Pune 411004 Job Location : Tech Mahindra, Hinjewadi Phase 3, Time: 11 am to 4 pm (Friday) Date- 13th June 2025 Roles and Responsibilities : Resolve customer issues and complaints efficiently while maintaining a positive and empathetic attitude. Escalate complex issues to senior representatives or appropriate departments when necessary. Build rapport with customers to create a seamless customer experience across all your interactions. Provide information about products and services and guide customers through various processes. Meet or exceed performance metrics related to Sales target, response time, eNPS , resolution time, customer satisfaction. Stay updated on product knowledge and any changes in company policies or procedures Drive upselling and cross-selling initiatives where applicable. Required profile Any Undergraduate or Graduate freshers with good communication skills Target driven mindset with the focus on results Adaptable to changes in processes and targets Should be flexible to work in 24/7 shifts 5 days a week. Excellent verbal and written communication skills. Technical Knowledge would be prefered. ( HTTP/IP Address/Routers/Wifi) Perks and Benefits- Cab Facility both ways [ Pick up and drop within Transport radius ] Immense Growth

Job description Job Title: Senior Customer Service Representative Location: Bangalore Department: Customer Service Reports To: Customer Service Manager Job Type: Full Time. Job Summary: We are seeking a highly motivated and experienced Senior Customer Service Representative to join our team. In this role, you will handle complex customer issues, mentor junior representatives, and support the day-to-day operations of the customer service department. The ideal candidate is proactive, empathetic, and has strong problem-solving and communication skills. Key Responsibilities: Provide high-level support to customers through various channels phone, email, chat, etc. Resolve escalated customer complaints and issues efficiently and professionally. Assist in developing customer service policies and procedures to enhance customer satisfaction. Mentor and support junior customer service staff, offering guidance and training as needed. Monitor and analyze customer feedback and service metrics to identify areas for improvement. Maintain accurate records of customer interactions and transactions in CRM systems. Participate in process improvement initiatives and recommend solutions for operational efficiency. Assist with onboarding and training of new customer service team members. Stay updated on product knowledge, industry trends, and best practices in customer service. Qualifications: Bachelor's degree or equivalent work experience preferred. Proven ability to manage and resolve complex customer issues. Excellent communication, interpersonal, and organizational skills. Strong multitasking and time-management abilities. Proficiency with customer service software and CRM systems. A customer-centric mindset with a strong focus on problem resolution and service excellence. Contact Hiring manager : 7259027282 / 7259027295 / 9900024951 / 9900024811 / 9686682465

Alldigi tech is hiring for International Non-Voice Kindly, Walk-In directly to the below address Openings :100 Interview Timings: 10:30Pm to 4pm Address: https://maps.app.goo.gl/Kpzo23eE9cSwwVNT6 - Alldigi tech velachery - Near by Vijayanagar Busstand Salary: INR 2.25 LPA - INR 3 LPA To Meet : Litto HR Eligibility Criteria: Should have excellent written communication and should be able to comprehend properly. Should be good at typing. Good English Communication. Handling customers queries and requests for the services. Understand customer requirements and provide the best customer service experience. Graduate year 2025 can also apply Shift & Cab: Shift Timings 5:30PM to 10:30AM (Total 9:30hours fixed by the Operations) 5 days schedule with rotational night shift and 2days rotational week offs Work from Office Two-way cab is available (17km radius from office location) Food will be provided based on the shifts Roles and Responsibilities: Handling customers query and request for the services Understand customer requirement and provide the best customer service experience Corporate Address: Alldigi Tech, 46B, Velachery Rd, Nehru Nagar, Velachery, Chennai, Tamil Nadu 600042 Landmark: Next to EB office & Opposite to Prasanth hospital Near bus terminal: Velachery - Vijayanagar stop.

Handling Customer queries over phone calls and chats International BPO Hiring !! Voice/Non voice Process 5/6 Days working Rotational shift including night (Any 9 hours shift) Location - Malad, Airoli, Thane Contact/Whatsapp - HR SAMIKSHA 9068896961 Required Candidate profile Graduate/HSC candidate Fresher/Experience candidate Immediate joiners Communication skills Comfortable with rotational/night shifts Perks and benefits Virtual interview Cab facility Incentives + bonus

Urgent Requirement for FRESHERS Location: Mohali Work Mode: Work from Office Inform customers about product & services Handle inbound & outbound calls Freshers and experienced both can apply. Candidate should be flexible for rotational shifts Min Qualification should be 12th or graduation Salary: 25k CTC Working Days: 6 Days a Week Shifts: Rotational Shifts Interested Candidates can #WhatsApp their resume on : 9988265439

Urgent Requirement for FRESHERS Location: Gurgaon sector 18 Work Mode: Work from Office Inform customers about product & services Handle inbound & outbound calls Freshers and experienced both can apply. Candidate should be flexible for rotational shifts Min Qualification should be graduation FOR FEMALE day shift max 8pm FOR MALE Rotational shift Salary: 25k CTC Working Days: 6 Days a Week Shifts: Rotational Shifts Interested Candidates can #WhatsApp their resume on : 9988265439

Roles and Responsibilities Provide customer support through chat process, ensuring timely resolution of queries and issues. Handle international non-voice processes with accuracy and efficiency. Utilize strong communication skills to effectively interact with customers from diverse backgrounds. Maintain a high level of professionalism while working in a fast-paced environment. Collaborate with team members to achieve common goals and objectives.

Requirements for Domestic voice process *Good Communication skills * 6 Days Working * Including 5% Variable) + Attendance Bonus of 3,000 Rs. *Rotational shift * UG/Graduate *Fresher/Experienced * immediate joiners Required Candidate profile Excellent verbal and written communication *Graduate - Fresher/Experienced Looking for immediate joiners

Understands the various computer screens and how to utilize them effectively Interfaces with customers, clients & vendors, and escalates areas of concern to the appropriated supervisory Solving customer over the Chat HR Connect- Riya - 63980 09438 Required Candidate profile Age criteria - upto 35 Education - Graduation CTC -Fresher-22k inhand, 30 k(in hand 25 k) Interview mode- F2F Must have excellent communication Rotational shifts Can facility two sides 6 days working

BIGGEST TRAVEL BPO Handling International Travel Queries (reservation and booking ) over calls, resolving queries , complaints etc 6 Month INT BPO EXP GRAD, UG BOTH CAN APPLY BOTH SIDE CABS 5 DAYS WORKING unlimitd incentives 8287605233 7703940232

Immediate Hiring for International Chat Process Interview Date: 11/06/2025 to 14/06/2025(Wednesday to Saturday) Interview Time: 10:30AM to 1:00PM Date of Joining: 13th - June - 2025 Interview/Work Location: [24]7.ai Pvt Ltd, Ground Floor, NSL SEZ, Survey 1, Plot 6, NSL Arena Internal Rd, IDA Uppal, Habsiguda, Hyderabad, Telangana 500039 Job Description: The primary role of an agent is to provide service to the customer over a chat and provide resolution accordingly. Requirements: 1. To provide support and resolve issues via chat and other electronic communication. 2. Good Written communication skills. 3. Strong analytical and troubleshooting skills. 4. Rendering services to customers and ensuring satisfactory. Chat Salary Structure: 12k to 13k(Take home Salary after deductions) Please carry all your educational certificates and Govt ID Proofs(Aadhar and Pan card) for Documentation(Clear scanned copies/Xerox Copies) Job Details: 1. Rotational US Shifts(Midnight shifts as well) 2. 5 days working; 2 rotational week offs (No fixed off on Saturday and Sunday) 3. Students pursuing studies through regular college are not eligible. 4. Educational certificates are mandatory. 5. Must be flexible to work from office. Perks and Benefits: > 2-way free transportation(Home Pickup and Drop) > Self to work (STW) Rs.3300 (only for male employees) Qualification: PUC / Intermediate/ 10+3 (Diploma) / Graduation Interview Process: 1. PIR (Personal Introduction Round) 2. Online Assessment 3. Final Interview Note: Candidates attended interview within 30 days are not eligible to apply. Hiring radius distance limit is 23km.

Role & responsibilities # We are hiring for a Top most MNC in Gurgaon for their multiple job roles. # Some Highlights for the job openings are as follows-: More than 400 job openings. Hiring for complete non voice (chat) process also. Hiring for a Blended process also. We are hiring for International processes. Preferred candidate profile Graduates/Undergraduates freshers/experience candidates can apply. Candidate should be good with spoken and written English skills. For Gurgaon, candidate should be ok to work in 24*7 that is rotational shifts. Perks and benefits For Gurgaon there is Excellent Salary for freshers that is up to 4 lpa ctc which is 30k in hand. We have excellent incentives also apart from the in hand salaries. Cab Facility provided in hiring zones. All rounds of interview in one single day so, One day interview process. # As We have a lot of openings, so there are higher chances of getting selected. To apply or for any query You can Whats app or call @ Sanchali - 7669010505 OR Shraddha - 8149249739

Role & responsibilities We are hiring for Multiple processes # Chat process We are hiring for a 100% non voice process. Responsible for solving customers queries over the chat related to telecom products and services. # Blended Process Opening for a Blended process. Responsible for solving queries of the customers related to various digital marketing plans over the chat and calls. We are also hiring for a financial blended customer service process also. # Voice Process Hiring for a complete voice process. Responsible for solving customers queries over the calls related to telecom products and services and after resolving customer query candidate needs to do upselling also related to upgradation of plans. # Travel Process Responsible for solving queries of the customers and helping them for various hotel bookings. # Banking Process Responsible for solving banking products and services related queries of the customers over the calls. Preferred candidate profile Undergraduates/ Graduates/B.E./Btech with 1 year of international customer service experience can apply. Candidate should be proficient with written and spoken english. Candidate should be comfortable working in 24*7 shifts. Perks and benefits Salary up to 41k in hand. Excellent incentives. Good career growth. 5 days working. Cab facility and lot more benefits. Top Most brand name. To apply and for any queries whats app or call @ Keshu - 7669330505 OR Itisha - 9990052966

WE ARE HIRING FOR GURGAON LOCATION , FOR VOICE AND CHAT PROCESS, UG/GRAD BOTH ELIGIBLE , 5 DAYS WORKING , SHIFTS AND ROT. WEEK OFFS, SALARY 15K TO 30K DEPENDING ON YOUR LAST SALARY, . GURUGRAM , WE ARE HIRING FOR AGODA, ROCKY, THUNDER, FACEBOOK AND MANY MORE PROCESS FOR GURUGRAM LOCATION, SALARY STARTS FROM 16K AND REACHED UPTO 38K DEPENDING UPON YOUR PREVIOUS EXP. 5 DAYS WORKING , ONE SIDE CAB, ONE SIDE SHUTLLE, for salary ping me .IGT :- WE ARE HIRING FOR ODEGIO, XPEDIA AND MORE PROCESS FOR ALSO FOR CONTENT MODERATOR.SALARY STARTS FROM 16K AND REACHED UPTO 38K DEPENDING UPON YOUR PREVIOUS EXP. 5 DAYS WORKING , ONE SIDE CAB, ONE SIDE SHUTLLE, for salary ping me.LOCATION - GURUGRAM . PRAXIS :- HIRINF FOR GRADUATES FOR AIR INDIA PROCESS FOR GURUGRAM LOCATION WE ARE HIRING FOR DOMESTIC SALES TOO FOR ED TECH SALES FOR JANAK PURI LOCATION AND NOIDA SEC 124 LOCATION, ITS A TARGET BASE JOB, 6 DAYS WORKING , DAY SHIFT, NOTE:- WE ARE FROM CONSULTANCY , WE ARE NOT HR MANAGER OF ANY ABOVE COMPANY PLEASE READ ALL THE JOB DESCRIPTION CAREFULLY BEFORE CALLING WE NEED CANDIATE WITH GOOD COMMUNICATION SKILLS, NO HINDI SPEAKING JOBS CALL /WHATS APP :- SIA 7678460556

Work from Office Job Location : Mohali Salary : 32k ctc - 34k ctc Rotational Shifts 5.5 Days working Voice/Chat Process Excellent communication skills needed Power backup and Internet Broadband Required Interested Contact Hr Muskan 6239677748

Greetings from the job factory !! We are hiring for Top BPO Industries / Candidates who are willing to explore for Banking and Telecom Process / Voice or Non Voice - Can Apply Job Role : Banking Non Voice Process Salary : 3.5ctc / 5.5ctc Experience : 1year to 5years Shift : UK / US Shift Working days : 5days working and two day off with transport Location : Bangalore For More Details Contact - Kareema - 9008504707 or Swetha @ 9538878901 Email id : kareemathejobfactory@gmail.com Role & responsibilities Maintaining Records: Keeping accurate records of customer interactions, issues, and resolutions. Escalation: Referring complex issues to higher-level support or management when necessary. Sales Opportunities: Identifying opportunities to upsell or cross-sell products and services. Customer Relationship Building: Building positive relationships with customers to foster loyalty and retention. Proactive Outreach: Providing support and guidance before issues arise. Collaboration: Working with other teams, like sales and product development, to improve customer experiences. NOTE- WE ARE LOOKING FOR ONLY IMMEDIATE JOINER For More Details Contact - Kareema - 9008504707 or Swetha @ 9538878901 Email id : kareemathejobfactory@gmail.com ****PLEASE DO REFER YOUR FRIENDS****

Hiring for International BPO for Voice and Non Voice process Location : Mohali Salary : 26k CTC - 38k CTC - UG/Graduates both can apply - Immediate joiners only - Freshers and Experienced both can apply HR Khushbu: 91032 47535 HR SOHAM : 9352492579 Required Candidate profile Excellent communication skills are required in ENGLISH Candidate with Technical skills are highly appreciated Candidate having experience in international BPO can also apply Immediate joiners only Perks and benefits Cabs will be provided Medical benefits