3805 Chat Process Jobs - Page 4

Roles and Responsibilities Handle customer queries via chat, email, and non-voice processes. Provide excellent communication skills to resolve issues efficiently. Work on international chats from UK & US shifts (rotating week off). Maintain a high level of accuracy while processing emails and chats. Collaborate with team members to achieve process goals.

HIRING FOR CUSTOMER SUPPORT PROFILE VOICE / NON VOICE / BLENDED PROCESS HSC/ GRAD CANDIDIATE FRESHER / EXPERIENCE 5/6 DAYS WORKING ROTATIONAL SHIFT INCLUDING NIGHT SHIFT LOCATION - MALAD , THANE, AILORI CONTACT NO. - HR AYUSHI 8923740811 Required Candidate profile HSC / GRAD CANDIDIATE FRESHER / EXPERIENCE IMMEDIATE JOINER GOOD COMMUNICATION SKILLS Perks and benefits BONUS INCENTIVE CAB FACILITY NIGHT ALLOWANCE

International Chat experience mandatory (6 months) No freshers Graduation required Salary upto 26K In-hand Both sides cab facility 1 year contractual Rotational Shifts Required Candidate profile Only Candidates with good communication skills are selected Must be open to relocation if not in the hiring zone list

Job Title: International Non-Voice Process Executive ! Strong written and verbal communication skills in English is required !! Job Summary: We are seeking candidates with excellent communication skills to join our International Non-Voice Process team. The successful candidate will be responsible for providing customer support and resolving queries through email, chat, or other non-voice channels. For More Details HR Smitha@ 9880964847 (call or whats app) Email id : Smitha@thejobfactory.co.in Key Responsibilities: 1. Customer support: Provide timely and effective support to customers through email, chat, or other non-voice channels. 2. Query resolution: Resolve customer queries and concerns in a professional and courteous manner. 3. Communication: Communicate with customers, colleagues, and management to ensure seamless issue resolution. 4. Documentation: Maintain accurate records of customer interactions and resolutions. Preferred Candidate Profile: 1. Education: Bachelor's degree in any discipline. 2. Excellent communication skills: Strong written and verbal communication skills in English. 3. Customer service experience: Prior experience in customer-facing roles, preferably in a BPO or international customer service environment. 4. Analytical skills: Ability to analyze problems and provide effective solutions. 5. Time management: Ability to manage time effectively and prioritize tasks. Skills: 1. Strong written communication: Ability to write clear, concise, and professional emails or chats. 2. Problem-solving: Ability to resolve customer issues and provide effective solutions. 3. Customer-centric: Focus on providing excellent customer service and ensuring customer satisfaction. 4. Adaptability: Ability to adapt to changing processes, procedures, and customer needs. For More Details HR Smitha@ 9880964847 (call or whats app) Email id : Smitha@thejobfactory.co.in

Teleperformance is hiring for WFH. 6 days working, blended process with rotational shift & off. Salary 20k CTC. Graduate/UG with excellent verbal & written skills. Laptop: i5, 8GB RAM, Win 10, WiFi is mandatory. Location: Gurgaon. Immediate joiner Perks and benefits Work From Home Blended Process PF & ESI Benifits

Hiring for Customer Service Representative International process 12th pass can also apply Freshers are also welcome Both side cabs Huge growth opportunity NO CHARGES Whatsapp your details on WhatsApp your CV 8826673317 Required Candidate profile Good communication skills would be added advantage

- Take end to end ownership of the customer’s issue and follow through commitments. - Use simple language which is clearly understood by the customer. - Resolve customers query over the Web chat. - Immediate joining HR - Ms. Durga - 8072 135 893 Required Candidate profile Excellent communication skills, written and verbal Minimum 06 month experienced in live chat international BPO Any Graduate 5 days working with 2 rotational week off Both side cab providing.

International Chat experience mandatory (6 months) No freshers Graduation required Salary upto 26K in hand Both sides cab facility 1 year contractual Rotational Shifts Required Candidate profile Only Candidates with good communication skills are selected Must be open to relocation if not in the hiring zone list

Understands the various computer screens and how to utilize them effectively Interfaces with customers, clients & vendors, and escalates areas of concern to the appropriated supervisory Solving customer over the Chat HR Connect- Rabeya - 62918 16768 Required Candidate profile Age criteria - upto 35 Education - Graduation 26k Inhand + PLI - 3000 Minimum 06 month exp in chat 5 Days of Working Must have excellent communication Rotational shifts Cab facility two sides

**"Looking for Call Center Jobs? JobShop Has Multiple Openings!** - Get placed at top BPOs in Bangalore with a single application. Start earning quickly with the best companies in the city. - JobShop has the perfect role for freshers and experienced candidates alike! Job Details: 1. Domestic Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call HR Shagufta On 6360065103 / 9964080000 Or You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call HR Shagufta On 6360065103 / 9964080000 Or You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call HR Shagufta On 6360065103 / 9964080000 Or You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call HR Shagufta On 6360065103 / 9964080000 Or You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Call HR Shagufta On 6360065103 / 9964080000 Or You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

Greetings from JobShop, India's Largest BPO Recruitment Company. We are hiring the following positions for various clients of ours, to apply with JobShop call Adeeba-7975182651/ 9964080000. Or You can also visit our website jobshop.ai to chat with our HR Recruiters 1. Domestic Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call Adeeba-7975182651/ 9964080000. Or You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call Adeeba-7975182651/ 9964080000. Or You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call Adeeba-7975182651/ 9964080000. Or You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call Adeeba-7975182651/ 9964080000. Or You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Call Adeeba-7975182651/ 9964080000. Or You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

Voice process-responsible for solving queries of the US customers over the call related to telecom products and need to convince them to upgrade their telecom plans. blended process solving queries related to digital marketing plans Viraj @8294897343 Required Candidate profile 12th pass / Graduate / Diploma / Freshers & Experienced Communication & Soft Skills Fluent in English with strong verbal & written communication Active listening, empathy, and customer-focused mindset Perks and benefits Both ways Cabs IJP Incentives Referral Bonus

Voice process-responsible for solving queries of the US customers over the call related to telecom products and need to convince them to upgrade their telecom plans. blended process solving queries related to digital marketing plans Aarav@7827642775 Required Candidate profile 12th pass / Graduate / Diploma / Freshers & Experienced Communication & Soft Skills Fluent in English with strong verbal & written communication Active listening, empathy, and customer-focused mindset Perks and benefits Both ways Cabs IJP Incentives Referral Bonus

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate with min 1 year experience in International Chat 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Shadia @ 7898822545 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year customer service experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

we are looking for candidates to work for voice Customer service process with salary up to 17000 Excellent English Speaking n Telugu must have own laptop and wifi connection Permanent work from home Interested call now HR Sam : 8828571104

Role & responsibilities Excellent communication skills, written and verbal Listening skills - being attentive, patient and listening without interrupting Objection handling skills - Ability to think of possible alternatives for a situation and anticipate potential obstacles Being persuasive and diligent Achievement Orientation. Takes responsibility and stays focused on self-performance Ability to work within a team and building relationship with customers and team members Listens and responds appropriately to other team members’ ideas Problem Solving Skills. Build a logical approach to address problems. Basic levels of computer proficiency Working knowledge of MS Office applications like Word & Excel Experience of working in live chat processes or customer services or Telecoms industry (Mandatory) Experience with Upselling / Proactive Sales on live chat (Mandatory)

Job Description Greetings from IntouchCX! IntouchCX, formerly known as 24-7 Intouch, is a global contact center outsourcer with over 25 years of experience. We provide innovative, value-driven customer service solutions across various industries, including Retail & Digital Commerce, Consumer Tech, Entertainment, Gaming & Media, Travel & Transportation, Health & Wellness, Financial Services & Fintech, and more. Our focus is on creating dynamic environments for our team members and leveraging advanced technology to enhance customer experiences. If you want to learn more about our story, you can visit our story page [here](https://www.intouchcx.com/differentiators/our-story). Job Summary: We are hiring experienced professionals for our International Chat Process Customer Support team. This is an excellent opportunity for individuals with at least 6 months of experience in a chat-based customer support role. Candidates must be ready for immediate joining and comfortable working in a dynamic, international work environment. Key Benefits: Provident Fund (PF) & ESI / Health Insurance 2-Way Transportation (Pick-up & Drop) Incentive Plans Based on Performance 5 Working Days with 2 Weekly Offs Key Responsibilities: Handle customer queries via live chat in a professional and timely manner Provide accurate information about products and services Resolve complaints efficiently and escalate issues when necessary Need to handle 2 chats at a time Meet or exceed individual KPIs including response time, resolution rate, and customer satisfaction Requirements: Minimum 6 months of experience in an international chat-based customer support role Excellent written communication skills in English Strong interpersonal and problem-solving skills Ability to handle multiple chats simultaneously Flexibility to work in rotational shifts (including night shifts) Typing speed of 30-35 WPM with 80+accuracy Familiarity with CRM/chat tools preferred Preferred Candidates: Ready to join immediately Prior experience handling US/UK/Australian customers Comfortable working in a high-performance, target-driven environment Contact HR Saikiran Call: 9581035159 WhatsApp: 9581035159 Email: mahanthi.saikiran@intouchcx.com

Role & responsibilities Partners with the TAM to ensure best in class customer support experience and management beginning with a smooth customer kick off for new Ultimate customers. Performs daily review of all assigned Ultimate customer issues and ensures the frequency and quality of customer updates is of a very high standard aligning with the customer priority and business impact description and in collaboration with Support Engineers and Management team. Leads regular support case queue reviews with the customer team members, ensuring accurate prioritization of issues, visibility on progress and latest updates as well as next steps. Provides oversight and ownership of any critical support issues and provides ongoing and personalized customer management and updates through to resolution of the issue. Contributes to the service review, focusing on performance of the technical support service delivery provided during the review period, identifying areas of success and opportunities for improvement. Defines and maintains the Service Improvement Plan communicating progress updates against agreed actions and collaborating with the Support Delivery Managers to address areas identified. Conducts customer specific RCA analysis following a significant event and ensures provision of the outcomes to the customer in an official Customer Facing Statement Responsible for the provision of Support Health data and insights to the Ultimate delivery team and helps evaluate and communicate the overall Technical Health of the customer. Preferred candidate profile Any Qualification Perks and benefits

Roles and Responsibilities Provide exceptional customer support through various channels (chat, email, and voice) to resolve customer queries and concerns. Work on multiple processes such as blended process, chat process, non-voice process, and voice process to handle diverse customer needs. Handle international customers with empathy and professionalism, ensuring timely resolution of issues. Collaborate with team members to achieve common goals and objectives.

Hiring for Experienced Customer Care Associates for TOP MNC. Location: Gurgaon / Noida upto 45k per month + Allowances 5 Days working Both side cabs Rotational Shifts Only Graduates can apply. Minimum 6 months exp is required Gurmukh: 9650005226

Interested Candidates can WhatsApp their CVs at 9740392834 with the subject line "Airoli Non-Voice" (Only FRESHERS should apply) Position : Customer Support Associate (Non-Voice Process) Location : Navi Mumbai, Airoli (Should stay within 25Kms) PFB the specifications : Undergraduate/Graduate can apply (No MBA/Civil/Mech) Only Freshers will be eligible. Candidates should have Excellent communication skills. US process - Regular Night Shifts 5 Days WFO, Rotationally 2 days off in a week Perks and benefits One way cab facility within 25 Kms from Navi Mumbai, Airoli

GREETINGS FROM TECH MAHINDRA......!!!! JOB DESCRIPTION : ON Role: Customer Support Associate - Calls and Email support. Nature of Job: Resolving the queries of the customer via calls, Email and Chat. Qualification: Any Arts and Science and Engineering graduates can apply. Should have good communication in " Hindi and English" . Should have basic knowledge about Customer Support roles and responsibilities. Fixed Day shift and Two days Rotational week off. Work Location: Electronic City Phase 2, Bangalore. Experience: Min 0 months to 2 years. Candidates with minimum of 1 year work experience in email and chat will be an added advantage. IMPORTANT NOTE TO APPLY : IF YOU ARE INTERESTED TO APPLY AND READY TO JOIN IMMEDIATELY- Share your Resume to SACHIN HR - SS00990805@techmahindra.com

Key Responsibilities: Dedicated Candidates are required for handling International Inbound calls. The Major job role will be to answer incoming calls from customers who want to place orders Respond to inquiries, and provide general information. You will be a part of the contact team that believes in Delivering Joy. Through exceptional customer experience for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phone Requirements: Should be a graduate (not a constraint for deserving candidate) , must have international voice experience of minimum 3 year in reputed International BPO , flair for customer service , Excellent upselling skills,