15951 Chat Process Jobs - Page 23

Skill required: Chat - Service Desk Non-Voice Support Designation: IT Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in email and chat process, who is good in typing is what is preferred here Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplann...

Skill required: Chat - Service Desk Non-Voice Support Designation: IT Customer Service New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in email and chat process, who is good in typing is what is preferred here Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unp...

Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Customer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoints. Customer communications can happen over the phone, customer support hotline via text, over chat,...

Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Customer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoints. Customer communications can happen over the phone, customer support hotline via text, over chat, or fac...

Skill required: Social - Service Desk Non-Voice Support Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in email and chat process, who is good in typing is what is preferred here Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manag...

Roles and responsibilities: Role : Non-Voice (Banking Process) Location : Bangalore (Work from Office) Salary Package : 3,00,000 per annum Interview Rounds : Face to Face Eligibility : Graduates (freshers or experienced), with excellent communication skills (both oral and written) Key Qualities : Positive attitude, customer-first approach, and comfortable with rotational shifts Only graduates can apply Contact Details : Name : Annie Email : annie.shirley@firstsource.com This is a solid opportunity for someone looking to start or advance in the banking sector, especially if they're comfortable with a non-voice role and working in shifts. KINDLY MENTION HR ANNIE SHIRLEY ON THE CV BEFORE SUBMIT...

Job opening for Chat support executive: exp: 0-5 yrs graduation is not mandatory must have excellent communication must have exp into chat support/live chat mode of interview: Virtual interested can share your resumes to LAVANYA(9361645614)

Hiring for Blended process Location: Airoli Shift timing: 24*7 shift Wkoff: 2 Rotational off Qualification: HSC Requirement: Minimum 6 months of chat experience/grad fresher will do Salary: upto 26k immediate joiner HR Sneha 8976690773

Hiring for Fresher's For Chat Process Work Mode: Work From Office Location: Mohali Experience : Fresher Salary: Up to 17,000 in hand + PF Face to face Interview Only in Mohali ***TO APPLY:****** Share Resume to 9988265439 ( For Quick Response share CV on WhatsApp ) Key Responsibilities: Handle customer queries effectively and use live chat. Ensure excellent communication and customer satisfaction throughout the interaction. FOR GIRLS its DAY SHIFT FOR BOYS its Rotational SHIFT working day is 6 >> cab not available *****Note: Need only the immediate joiner********

Hiring for Fresher's For Chat Process Work Mode: Work From Office Location: Mohali Experience : Fresher Salary: Up to 17,000 in hand + PF Face to face Interview Only in Mohali ***TO APPLY:****** Share Resume to 9988265439 ( For Quick Response share CV on WhatsApp ) Key Responsibilities: Handle customer queries effectively and use live chat. Ensure excellent communication and customer satisfaction throughout the interaction. FOR GIRLS its DAY SHIFT FOR BOYS its Rotational SHIFT working day is 6 >> cab not available *****Note: Need only the immediate joiner********

Tech Mahindra Chat Process Hiring | Noida Role: Customer Support Associate Chat Process Salary: Up to 28,000 in-hand Before training + Lucrative Incentives Cabs: Both Side Shifts: Rotational (Including Nights) Location: Noida Requirements Minimum 6 months International Process experience (Mandatory) Good written English Typing speed: 3035 WPM Comfortable with rotational shifts & week-offs Responsibilities Handle international customer queries via chat Provide resolutions & maintain quality standards Meet KPIs like CSAT, AHT & productivity CONTACT KUNAL - 8447621626 / 99105 52920 / 96672 01626

" Non-Sales Role Dedicated Semi-Voice Customer Support in a World-Class Work Environment" Position summary The fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim. Roles and responsibilities: Understand the basic professional standards and established procedures, policies before taking action and making decisions. Processing claims and handling calls and Chats, as per the process guidelines. Adhering to the service level and understanding Quality & Auditing parameters. Assume re...

Job: International Customer Service About company :- Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hyper growth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. company is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disabi...

* Any Grad / Ug With Min 1 Year of International Chat Exp* 5 Days Working || 2 Rotational Off Location Kolkata Salary Upto 5.5 Lpa Need Excellent Communication Skills Need Immediate Joiners Only For More Info Call HR Manpreet @9811788353 Perks and benefits Incentives And Bonus Both side cab facilities

Job description: Roles and Responsibilities Should have strong customer-oriented approach and problem-solving skills. Should have technical knowledge (worked in technical support role). Should be able to multitask voice and chat process. Should have customer-oriented approach while handling any customer query. Advantage if you have worked on any CRM (Zendesk, Freshdesk, Salesforce, etc) Requirements Excellent verbal and written communication skills. Willingness to work in a 24*7 (Day and Night Shifts - Rotational) with rotational week off. Languages to be known English, Hindi, Telugu Graduation in any discipline with minimum 1+ years of technical support. Job Location : Hyderabad Office Addr...

Hiring for International Chat Process 5 Days working || 2 offs Salary up to 6 LPA Both side cabs Rotational Shift Any UG/Graduate with 1-Year exp in international chat process if more info can Call @9899691914 HR Kabir Required Candidate profile Must have good communication skills Any UG/Graduate with 1-year of exp in international chat process

Greetings From Ishmeet Consultant !! Hiring for Captive Unit Location :- Kolkata Salary Upto :- 5.5LPA Call Harmeet @9582013131 for more information. Note :- Looking for International Chat Experience only . Perks and benefits Both side cabs incentives and bonus

Hiring for International chat process Exp - 1 yr in International chat Only grads Location - Gurgaon Package - 6.5 LPA Interested candidates call & Ping RICHA- 8384030597 Mail at richaimaginators83@gmail.com

Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoin...

Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoints. Cus...

Role Name: Query Resolution Team Department: Customer Experience Role Level: Senior Officer Purpose of the Job The team will be responsible for solving the service request and RBI reportable complaints received from various channels (Voice, Non-Voice, CGOs and ODR channel etc). Each complaint will go through various stages which need to be validated end to end. The team will follow the approved SOP for resolving the complaints at various stages and update the status of each complaint on CRM. Responsibilities: Effectively address and resolve Customer service request within define timelines. Check Customer details before raising the issue with other stakeholders / respective teams for closure....

Responsibilities: * Manage international chats & calls with clients * Provide technical support via phone & email * Maintain high customer satisfaction ratings * Collaborate with global teams on projects Health insurance

Responsibilities: * Manage international chats & calls with clients * Provide technical support via phone & email * Maintain high customer satisfaction ratings * Collaborate with global teams on projects Health insurance

What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of

Rotational Night Shifts (US Process) Qualification: Any Graduate | Experience: 1–3 Years /Freshers Excellent communication skills (verbal & written) HR Screening Versant (On-site) -OPS