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0.0 - 1.0 years
3 - 7 Lacs
Navi Mumbai
Work from Office
Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoints. Customer communications can happen over the phone, via text, over chat, or face to face. What are we looking for Customer Service ManagementCustomer Support OperationsCustomer Service Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 week ago
0.0 - 1.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoints. Customer communications can happen over the phone, via text, over chat, or face to face. What are we looking for Adaptable and flexible Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 week ago
0.0 - 1.0 years
2 - 6 Lacs
Navi Mumbai
Work from Office
Skill required: Claims Services - Payer Claims Processing Designation: Health Admin Services New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrowYou will be a part of the Healthcare Claims team which is responsible for the administration of health claims. This team is involved in core claim processing such as registering claims, editing & verification, claims evaluation, and examination & litigation.Business solutions that support the healthcare claim function, leveraging a knowledge of the processes and systems to receive, edit, price, adjudicate, and process payments for claims. What are we looking for Us shiftsQuick learner Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 week ago
1.0 - 3.0 years
1 - 5 Lacs
Navi Mumbai
Work from Office
Skill required: Provider Network - Life Sciences Regulatory Operations Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrowYou will be a part of the Healthcare Management team which is responsible for the administration of hospitals, outpatient clinics, hospices, and other healthcare facilities. This includes day to day operations, department activities, medical and health services, budgeting and rating, research and education, policies and procedures, quality assurance, patient services, and public relationsCoordinate the essential documentation and resources required for the filing of global applications. Understand, manage & process electronic submissions that include original application filings, Life Cycle Management submissions such as CMC, Ad-promos, amendments, annual reports, SPL submissions, etc. What are we looking for Claims AdministrationAbility to work well in a teamProblem-solving skillsDetail orientationCommitment to quality Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 week ago
1.0 - 6.0 years
3 - 5 Lacs
Ahmedabad
Remote
About this Role As a Advisor at VOIS, you will be responsible for delivering exceptional customer service through chat support for customers. This role requires a proactive approach to resolving customer issues, identifying service improvements, and contributing to a positive customer experience. You will be part of a dynamic, 24x7 environment, working in rotational shifts to ensure seamless support. Who are you You are a customer-focused individual with a strong understanding of service excellence. You are adaptable, solution-oriented, and committed to delivering high-quality support. You thrive in a fast-paced environment and are passionate about enhancing the customer journey through every interaction. What you will do Handle customer interactions via chat channels, ensuring timely and effective resolution. Investigate and resolve customer concerns by identifying root causes such as process gaps or service failures. Deliver a positive customer experience in every interaction, contributing to Net Promoter Score (NPS) targets. Take ownership of customer issues and ensure first contact resolution in line with Service Level Agreements (SLAs). Identify opportunities for service improvement and share insights with relevant teams. Align with Vodafones vision and values, fostering collaboration and continuous improvement. What skills you need 1 to 6 years of experience in customer service, preferably in a voice/chat support environment. Strong verbal communication skills with the ability to engage effectively with diverse customers. High level of computer literacy and comfort with digital tools. Ability to adapt to change and contribute to process enhancements. Demonstrated problem-solving skills using knowledge of products, systems, and processes. Commitment to customer-centricity and accountability in service delivery. What skills you will learn Advanced customer service techniques tailored to UK Consumer and Enterprise markets. Cross-functional collaboration and communication within a global service environment. Use of digital tools and platforms to enhance service delivery. Continuous improvement methodologies and customer experience strategies. Exposure to Vodafone's global operations and service excellence frameworks. Job Type: Full-time Work Schedule: 24x7 rotational shifts (5-day working week with rotational weekly offs) Location: Ahmedabad, India About VOIS: VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organization in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture About Vodafone: At Vodafone, were working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.As part of our global family, whether that's Vodafone, Vodacom or VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.
Posted 1 week ago
0.0 - 3.0 years
1 - 3 Lacs
Bengaluru
Work from Office
Job Description Job GRAB THIS OPPORTUNITY!!! ABOUT FIRSTSOURCE Firstsource is hiring Customer Service Associates for Voice and Non-Voice, who are ready to make a positive impact in a fast-paced, professional environment. This role is based at our Bengaluru office and includes a competitive salary, benefits, and a convenient cab facility. Key Responsibilities: Handle inbound and outbound calls for customer service. Assist customers with payment queries, account issues, broadband issues and support resolutions. Maintain high standards of customer service by providing prompt, efficient, and accurate assistance. Salary: 2. LPA to 2.7 LPA (with cab facility) Qualifications: Prior experience in the customer service is preferred but not required. Freshers or candidates with relevant experience are encouraged to apply. Excellent communication skills and a customer-first approach. Ability to work under pressure and meet deadlines. Perks and Benefits: Cab facility provided for shift timings. Opportunity to grow within the Customer Success, Service, and Operations department. Additional Details: Walk-in interviews: Candidates can walk in with an updated resume mentioning HR KIRAN. Contact Email: kiran.kumar10@firstsource.com Contact : 9611652646 NOTE: NO B.E/B.Tech and Post Graduate Fresher (Not eligible to apply) For Walk-In Interviews: (11AM TO 2PM) {Starting from 24-06-25} Location: Dragonfly, 3rd Floor, Brigade Tech Gardens, Kundalahalli,Brookefields Green Avenue, Kundalahalli,ITPL Main Rd, Phase 2, Brookefield, Bengaluru, Karnataka 560037 Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
Posted 1 week ago
0.0 - 1.0 years
2 - 2 Lacs
Gurugram
Work from Office
Paid Internship Hiring Fresh Graduates| US healthcare (Backend Process) | Work From Office About The Company Valerion Health exists to bridge the consultative gap between broken RCM and consistent revenue generation. Our new and innovative approach paired with decades of industry experience is helping organizations navigate RCM and implement a value-based revenue cycle journey. Work from Office Day shift - 9am to 6pm Non Voice, Non- IT 5 days working (Monday-Friday) Stipend - 17K in hand (For initial 6 months) + 2K for travel allowance Designation - Intern (For initial 6 months) Job Role - Identification of documents related to US healthcare. Note- Internship will be converted to full time employment on satisfactory completion of 6 months. So we will be offering you a job after 6 months based on your performance. Salary will be revised once employee will be confirmed. Candidate should have their own laptop and WI-FI Note - Under graduates & BE/B.Tech candidates are not eligible. Perks - Day Shift, 5 days working, Travel Allowance, Salary revision post 6 months Mandatory Skills: 1. Excellent communication skills in English 2. Ability to remain focused in high work-pressure situations. 3. Hardworking and committed individual 4.Flexible to stretch for the business requirements 5. Able to read and understand the documents. To Apply - Interested candidates can get in touch 9599552766 and can send CV on Simran HR- Sthapa@valerionhealth.in
Posted 1 week ago
1.0 - 6.0 years
3 - 4 Lacs
Pune
Work from Office
Role: Live Chat Support - International Exp: 6 month Min Salary: 3.5 LPA - 4.8 LPA Must have: (Upselling / Proactive Sales ) with Good communication Immediate joiners preferable Rotational shift 24/7 Location: Pune Regards, Js4u 9600445623
Posted 1 week ago
0.0 - 5.0 years
3 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support/Technical Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred Salary offered - 3.5-4.5LPA To get your interview slots scheduled kindly call/Whatsaap our expert H.R's Ayushi- 86022 79217 Khushi- 80851 24583 Warm Regards, Prajit Grover HR TEAM KVC CONSULTANTS LTD. ##NO PLACEMENT CHARGES##
Posted 1 week ago
0.0 - 1.0 years
1 - 2 Lacs
Vadodara
Work from Office
We are seeking a dedicated and customer-focused BPO Customer Support Advisor to handle customer queries, provide information, resolve complaints, and ensure excellent service delivery across inbound and outbound channels (phone, email, chat).
Posted 1 week ago
1.0 - 5.0 years
1 - 4 Lacs
Navi Mumbai
Work from Office
Role & responsibilities Work on the various front offices client tools as required for the specific queues and provide customer service through calls. Understand customer queries received through calls and act accordingly. Maintain a healthy and clean work environment & adhere to company policies and procedure. Continuous up gradation of process knowledge as required Preferred candidate profile Excellent communication skills. Comprehension - Ability to clearly understand the problem statement Composition: - Ability to compose a grammatically correct, concise and accurate paragraph/essay/letter. Voice & Accent: - Neutral Accent & excellent Voice Skills Good analytical & drafting skills to respond back to the customer. Strong customer service focus: - - Ability to empathize with the customer - Prioritizing customer needs Basic Working knowledge of Computer & Knowledge of desktop computer system -5 days working and any 2 week offs. -Should be flexible in 24*7 shifts.-Should be within Transport Boundary. -IATA certification or Experience in airline ticketing would be an added advantage. -Job location: Airoli Mindspace(Mumbai) -WFO -Immediate joiners preferred. Must have -- Graduate / Undergraduate can apply (Not Eligible - MBA, BTech, BCA, Bsc IT & CS, BE, MTech, MCA, CA ).
Posted 1 week ago
1.0 - 5.0 years
1 - 4 Lacs
Navi Mumbai
Work from Office
Role & responsibilities Work on the various front offices client tools as required for the specific queues and provide customer service through calls. Understand customer queries received through calls and act accordingly. Maintain a healthy and clean work environment & adhere to company policies and procedure. Continuous up gradation of process knowledge as required Preferred candidate profile Excellent communication skills. Comprehension - Ability to clearly understand the problem statement Composition: - Ability to compose a grammatically correct, concise and accurate paragraph/essay/letter. Voice & Accent: - Neutral Accent & excellent Voice Skills Good analytical & drafting skills to respond back to the customer. Strong customer service focus: - - Ability to empathize with the customer - Prioritizing customer needs Basic Working knowledge of Computer & Knowledge of desktop computer system -5 days working and any 2 week offs. -Should be flexible in 24*7 shifts.-Should be within Transport Boundary. -IATA certification or Experience in airline ticketing would be an added advantage. -Job location: Airoli Mindspace(Mumbai) -WFO -Immediate joiners preferred. Must have -- Graduate / Undergraduate can apply (Not Eligible - MBA, BTech, BCA, Bsc IT & CS, BE, MTech, MCA, CA ).
Posted 1 week ago
1.0 - 3.0 years
2 - 3 Lacs
Hyderabad
Work from Office
Hiring for International Chat Process Customer Service | 6 Months Experience Required | Walk-in at IntouchCX Company: IntouchCX Location: Building B16, Raheja Mindspace IT Park, Madhapur, Hyderabad Job Type: Full-Time (Work from Office) Salary: 2.5 LPA Experience: Minimum 6 months in Customer Service (Chat Process preferred) Education: Minimum 12th pass or Graduate (No pursuing candidates) Key Responsibilities: Handle customer interactions via chat in a professional, clear, and timely manner Resolve queries related to products, services, or orders Maintain chat handling time, quality, and service standards Escalate unresolved issues to the appropriate internal teams when necessary Eligibility Criteria: Experience: Minimum 6 months in Customer Support (Chat/Email/Voice) Education: Must have completed graduation or 12th pass (no current students) Skills Required: Excellent written communication in English Typing speed: Minimum 30 WPM with 90% accuracy Problem-solving attitude and attention to detail Flexible to work in rotational shifts Only Immediate Joiners Perks & Benefits: Decent hike on previous CTC and Years of experience Health insurance + ESI + PF benefits 2-way transportation for night shifts Dynamic international work culture Career growth opportunities Contact HR Keerthana: Call: 7032670156 WhatsApp: 9949147272 Email: keerthana.karingula@intouchcx.com
Posted 1 week ago
1.0 - 3.0 years
1 - 1 Lacs
Chennai
Work from Office
Job Title: Semi Voice Process Business Associate Process: VI CBO Wcom Location: Perungudi, Chennai (Work from Office) Department: Customer Support Employment Type: Full-Time Job Summary: We are hiring Business Associates for a Semi Voice Process (50% Voice / 50% Email & Chat Support) to support our VI CBO Wcom process. The ideal candidate must have strong communication skills in English and a customer-centric attitude with a minimum of 1 year of experience in customer service. Key Responsibilities: Handle customer queries through both voice calls and non-voice (email/chat) channels. Provide accurate and timely resolutions to customer issues. Maintain professionalism and empathy while dealing with customers. Ensure adherence to process compliance and customer service quality standards. Document interactions and escalate issues when necessary. Eligibility Criteria: Qualification: Graduation is mandatory (in any stream). Experience: Minimum 1 year in a customer support/service role (voice or non-voice). Communication Skills: Good command over English is essential. Fluency in regional languages will determine salary brackets (see below). Language Preference & Salary Details: Language Proficiency Take-Home Salary Range () Tamil or Telugu 15,000 – 18,000 Hindi & Kannada Up to 22,000 Malayalam Up to 21,000 Job Details: Shift Timings: Rotational shifts (including weekends and holidays) Work Days: 6 days working with 1 rotational week off Work Location: Perungudi, Chennai (Work from Office only) Interview Mode: Telephonic interviews available for candidates speaking Hindi, Malayalam, or Kannada Other Benefits: Provident Fund (PF) and ESI as per statutory norms Health Insurance benefits available after 6 months of joining Great opportunity to work with a leading telecom client in a customer-focused role
Posted 1 week ago
0.0 years
1 - 3 Lacs
Ahmedabad
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. Mega Virtual Drive for Customer Service roles -English+ Hindi Language on 25th June 2025 (Monday) || Ahmedabad Location Date: 25-June-2025 (Wednesday) MS Teams meeting ID: 490 402 636 507 0 MS Teams Passcode: QK3Jq9vj Time: 12:00 PM - 1:00 PM Job Location: Ahmedabad (Work from office) Languages Known: Hindi + English Shifts: Flexible with any shift Responsibilities • Respond to customer queries and customer's concern • Provide support for data collection to enable Recovery of the account for end user. • Maintain a deep understanding of client process and policies • Reproduce customer issues and escalate product bugs • Provide excellent customer service to our customers • You should be responsible to exhibit capacity for critical thinking and analysis. • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you Minimum qualifications • Graduate (Any Discipline except law) • Only Freshers are eligible • Fluency in English & Hindi language is mandatory Preferred qualifications • Effective probing skills and analyzing / understanding skills • Analytical skills with customer centric approach • Excellent proficiency with written English and with neutral English accent • You should be able to work on a flexible schedule (including weekend shift) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. **Note: Please keep your E-Aadhar card handy while appearing for interview.
Posted 1 week ago
1.0 - 5.0 years
4 - 5 Lacs
Chennai
Work from Office
*Graduation is must *min 1 years exp into technical chat *sal-5lpa *dual chat handling into technical support(troubleshooting,direct live chat} *Night shift *5days/2days off *two way cab *immediate joinee *chennai jeevitha-9940812026/8925733223
Posted 1 week ago
0.0 - 5.0 years
2 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Immediate Openings for Customer & Technical Support Associates: How to Apply (Both Walk-in and Virtual interview Process): If you're ready to start or elevate your career with a leading MNC, contact our HR team immediately: Manya: 6386120495 Sonali: 8390422156 If you are unable to connect via WhatsApp, please send your resume to 6386120495, and you will be contacted at the earliest opportunity. Location: Noida and Gurugram (Gurgaon) Work Schedule: 5 Days a Week About the Opportunity Join a top-tier multinational corporation based in Noida and Gurgaon an organization where innovation, excellence, and a dynamic work environment drive success. We are looking for immediate joiners who are eager to contribute as Customer Support Associates or Technical Support Associates (Voice & Non-Voice). This is your chance to be a part of impactful projects and experience substantial career growth from the start. Key Responsibilities Customer Queries: Handle customer queries, ensuring satisfactory resolutions while maintaining industry-standard metrics such as Average Handling Time (AHT) and minimizing repeat calls (RCR). Support Excellence: Provide exceptional customer service and technical support in a fast-paced, 24x7 setting. Multitasking: Efficiently manage multiple tasks in a dynamic environment and adhere to company policies and procedures. Requirements Communication Skills: Excellent English verbal and written communication skills. Educational Qualification: Graduation in any stream is preferred (UG graduates are welcome to apply). Flexibility: Willingness to work during odd hours, adapting to a 24x7 operational setup. Organization: Strong organizational skills with a keen ability to multitask. Freshers Welcome: Freshers with a passion for learning and growth are encouraged to apply. What We Offer Culture & Growth: A dynamic and inclusive work environment coupled with ample opportunities for skill development and career progression. Compensation & Benefits: A competitive salary package with comprehensive benefits. Perks: Cab facility available during odd hours to ensure smooth commutation. Why Apply Through Us Personalized Guidance: One-to-one interview guidance tailored to your profile. Placement Support: Complete placement guidance, daily practice sessions, and consistent support through a dedicated point-of-contact. Direct Access: The opportunity to interview directly with company HR no placement charges .
Posted 1 week ago
0.0 - 5.0 years
1 - 6 Lacs
Jaipur
Work from Office
Job Description Strong communication skills & active listening. Excellent writing skills. Excellent typing skills. Graduation in any discipline. Good presentation skills. Comfortable with MS office tools. Handle social media platforms. Ability to handle chats & emails. Familiar with CRM systems & practice. Handle customers escalation, provide appropriate solution and follow up to ensure solution. Customer Orientation. Follow communication procedures, process & Guidelines. Take the extra mile to engage customers. Ensure customer satisfaction and provide professional customer support. Communicating & coordinating with collogues as necessary. Maintain a positive, empathetic and professional attitude toward customers. Responding quickly to customers inquiries on chats, emails & calls. Should be Comfortable with rotational shift. Preferred candidate profile Excellent Communication Empathy and Patience finding effective solutions Product/Service Knowledge Adaptability Problem Solving
Posted 1 week ago
1.0 - 6.0 years
0 - 3 Lacs
Kolkata
Work from Office
SUMMARY Job Title: Customer Support Associate (Chat) Location: DLF2, Rajarhat, Kolkata Work Mode: Work from Office Shift: Rotational 24/7 shifts (5 days working, 2 rotational week offs) Salary: Up to 4.2 LPA (based on experience and last drawn CTC) Company Overview: Our client is a leading multinational telecommunications company headquartered in London. It is the UK’s largest provider of fixed-line, broadband, and mobile services, and also offers subscription TV and IT services globally. Requirements Minimum 1 year of experience in an international BPO (chat/email process) Strong command over English both written and verbal Knowledge of customer service principles and practices Basic technical knowledge is a plus Flexible to work in 24/7 rotational shifts Educational Qualification: Undergraduates, Graduates, and Postgraduates are eligible to apply Benefits Both side Cab + Incentives + Shift Allowances + High medical insurance coverage benefits Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.
Posted 1 week ago
0.0 - 5.0 years
3 - 5 Lacs
Noida, Gurugram
Work from Office
Voice process-responsible for solving queries of the US customers over the call related to telecom products and need to convince them to upgrade their telecom plans. blended process solving queries related to digital marketing plans Viraj @8294897343 Required Candidate profile 12th pass / Graduate / Diploma / Freshers & Experienced Communication & Soft Skills Fluent in English with strong verbal & written communication Active listening, empathy, and customer-focused mindset Perks and benefits Both ways Cabs IJP Incentives Referral Bonus
Posted 1 week ago
1.0 - 3.0 years
1 - 4 Lacs
Jaipur, VAISHALI NAGAR, VKI
Work from Office
International Process Location - Mansarovar , VDN, DCM Vaishali Nagar Salary - 15k to 35k + incentives Role category - voice/Chat/Back office Role - Associate/ Senior associate Job timing - 1:00 pm to 10:00 pm ( Night shift), 6PM to 3AM, Required Candidate profile Any Qualifications For Back office - Computer skills must including mailing, advance excel Excellent communication must Fluency must
Posted 1 week ago
0.0 - 3.0 years
1 - 3 Lacs
Mohali, Chandigarh
Work from Office
Location: Mohali Profile: Customer Support Executive Qualification: 12th+6 months experience & Graduate Salary: 20K CTC to 30K CTC + Attractive Incentives Shift Timing: Fixed Cab Facility: Provided Working Days: 5 Days Working Required Candidate profile Requirements: Good communication skills Willing to work in night shift Apply Now! Interested candidates can apply immediately. / [7837240363 / hr05skywaysolution@gmail.com ]
Posted 1 week ago
0.0 years
3 - 5 Lacs
Jabalpur, Pune, Jaipur
Work from Office
Hiring for customer support, Technical support executive for voice/ chat/email for international BPO. salary: 27 K to 41 K CTC Qualification: UG/PG/Fresher Excellent English communication. shift: Rotational Location: Jaipur/pune/Noida
Posted 1 week ago
0.0 - 2.0 years
2 - 3 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Designation : NON voice (Chat & mail process) Qualification :Any degree( BSC,BCOM,BBA,BA,BCA ) Experience : Freshers only Salary : 15 TO 18 K Eligibility : 2020 to 2025 Shifts : Rotational shifts Contact: Sowmya HR : 8124404404
Posted 1 week ago
0.0 - 2.0 years
1 - 1 Lacs
Kolkata
Work from Office
Responsible for promoting and selling telecom products/services, identifying customer needs, generating leads, closing deals, and achieving sales targets. please feel free to reach us on this no.033 2324 0074 hr.kolkata@netcallservices.com Sales incentives
Posted 1 week ago
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