3847 Chat Process Jobs - Page 11

Job Purpose To assist with day-to-day operational management of activities associated with online assessments. The post holder will be a key member of the Digital Assessment Systems function within Hyderabad for operational excellence and high standards of service and will collaborate with colleagues and key stakeholders across professional and academic departments Manage the queries received in Top Desk application regarding Digital Assessments. In addition to the duties and responsibilities listed below, the job holder is required to perform other duties assigned by the team leader from time to time. To understand the assessment regulations and requirements of the University, including academic regulations, and to be able to advise accordingly. Manage the deployment of digital assessments. • Ensure the timely creation of Digital assessments meet deadlines. Troubleshoot and resolve issues related to digital assessment platforms. Maintain accurate status of assessment schedules, submissions, and results. Participate in the continuous improvement of assessment processes and systems. To oversee and manage queries received in Top Desk application ensuring responses are sent within specified SLA. Liaise with academic and administrative teams to ensure smooth communication regarding assessments. Self-Focus In addition to the duties and responsibilities listed above, the job holder is required to perform other duties assigned by the Student Finance team leader from time to time. Actively look for ways to improve services and procedures and bring proposals to the attention of line manager. To gain and maintain knowledge and experience of all relevant areas of work. Process Knowledge Showcase precision, efficiency, dependability, and satisfaction among staff regarding schedules and other deliverables. Guarantee that quality standards consistently meet or surpass the expectations, requirements, or specifications established by stakeholders. Timelines • Mailboxes / TopDesk tickets are managed effeciently and effectively ensuring all the emails/tickets are addressed as per SLA. Ensure that all the required trackers are maintained and updated regularly. All the assessments are built/QA'd on timely manner to ensure SLAs are met always. Process Improvement Suggestions/ideas for enhancing productivity and fostering efficiency within the current process. Skills Ability to meet reporting and processing deadlines. Customer care skills. Thorough, accurate with close attention to detail. Meticulous attention to detail. Systematic approach to work. Ability to understand complex regulations. Good IT skills using MS Office software particularly Excel and databases. Good communication and interpersonal skills. Relevant Experience 4 to 8+ years of work experience. Excel and Word. Experience of working with complex spreadsheets. Experience of working in a customer service environment (voice and/or email). Please call me between 11 and 6 p.m. on 7013876113 HR Razvi Note: Calls will be answered only from given time Monday through Friday.

Be a part of international BPO !!We are seeking confident individuals with good communication skills to join our team. Candidates should be able to engage with international clients and handle queries efficiently. DROP YOUR CV @HR HARDIK- 9058873049. Perks and benefits Cabs services Experience in International BPO.

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate with min 1 year experience in International Chat 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Shadia @ 7898822545 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year customer service experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

About company:- Leading MNC in cybercity Process:- Email/Backoffice/Chat Qualification:- 12th pass Salary:- 19k to 24k For faster response WHATSAPP cv to HR 79827 39499

BPO - Hiring For Voice, Non Voice - Email and Chat Process -2.65 LPA -GGN under graduate most welcome Rotational shift, cabs whatsapp CV now to schedule interview HR 79827 39499

Profile -Customer Service Executive - Voice / Chat / Blended / Travel Support / Tech Support Salary - 18k -45k 5 Days Working Rotational Shift Immediate Joiners Location - Gurgaon & Noida Required Candidate profile Graduate / U.G Fresher & Experienced Excellent English Communication Skills Immediate Joiner Call & WhatsApp HR Garima - 8360251609 Nashrah - 7856082868 HR Anjali - 8290468925

Profile -Customer Service Executive - Voice / Chat / Blended / Travel Support / Tech Support Salary - 18k -45k 5 Days Working Rotational Shift Immediate Joiners Location - Gurgaon & Noida Required Candidate profile Graduate / U.G Fresher & Experienced Excellent English Communication Skills Immediate Joiner Call & WhatsApp Call & WhatsApp HR Anjali - 8290468925 HR Garima - 8360251609 Nashrah - 7856082868

Profile -Customer Service Executive - Voice / Chat / Blended / Travel Support / Tech Support Salary - 18k -45k 5 Days Working Rotational Shift Immediate Joiners Location - Gurgaon & Noida Required Candidate profile Graduate / U.G Fresher & Experienced Excellent English Communication Skills Immediate Joiner Call & WhatsApp Nashrah - 7856082868 HR Anjali - 8290468925 HR Garima - 8360251609

Should have Good communication with one Native Language (Malayalam, Hindi and Kannada). Graduation is mandatory Handling customer's queries and requests for the services. Understand customer requirements and provide the best customer service experience. Salary 13k to 15k + Performance Incentives. Shift Timings (8:00 AM 8:00 PM ) (btw 9 hours) 6 days working (1 day rotational week off)

2. Hiring for Chat process Graduate with 6 months exp in banking 24/7 Rotational shifts 5 Days working 2 Rotational Weekoff Salary - 28k inhand+ incentives Perks and benefits one side cab and upto5k performance incentives

Drive Date : 26th and 27th June'2025 Schedule : 24/7 ( Rotational Shifts and week off ) Days off: Typically, 2 consecutive days in a week, but on one week each month (on average) they can be separated to align schedules. Location : Hyderabad Contact : Saqlain Roles & Responsibilities Check the images, match with the website. Verify the content with website. Understanding sensitive content View the content, check the Brand Name and Website, Check if non-Family safe content, rate the content. etc' Skills Required Communication Skills, Problem-solving Skills, Community Management, Experience Fresher. UG 2025 passed out candidates are not eligible. Soft skills Ability to work independently. Good communication skills, both verbal and oral Quick learner and adaptable to learn new processes, concepts, and skills. Organized and able to manage time and tasks efficiently. Strong attention to detail and a desire to deliver accurately, efficiently and to a high standard. Have a neutral mindset towards different video content that needs classification, regardless of the content itself. Result-oriented, self-motivated, independent and inquisitive Able to thrive in a fast-paced and team-oriented environment. Interested in social media and current events.

Key Responsibilities: Handle customer interactions via email, live chat, and other non-verbal channels. Accurately enter, update, and maintain data in the internal systems. Resolve queries and provide appropriate solutions within turnaround time. Coordinate with internal departments to resolve issues. Adhere to quality standards and ensure high customer satisfaction. Maintain confidentiality and security of company/client information. Prepare reports and maintain records as required. Required Skills: Excellent written communication skills in English. Good typing speed with accuracy (minimum 3040 WPM preferred). Basic knowledge of MS Office and email platforms. Strong attention to detail and ability to follow processes. Ability to multitask and manage time efficiently. Willingness to work in rotational shifts (if required).

Must have 2+ years experience in International Voice Process Must have excellent communication skills Salary up to 5.6 LPA (DOE) Hybrid to start, remote in a few months Location: Pune Non-Voice Rotational shifts and week-offs

It’s International chat Process. Excellent communication skills HSC/ Graduate, Both can apply International Chat Process (For fresher): 21 K CTC & 17 K in hand & For Experienced (Must have 1 year any BPO exp on paper) , CTC- 23 K & 18.5 K In hand Required Candidate profile Training will be done on day time only Shift – Night shift (04:00 PM to 11: 00 AM, Any 9 hours Shift) Cab facility: in odd hours only (11:00 PM to 05:00 AM; either pick/drop) Weekly Offs –2 Rotational

UK Captive Unit hiring for International Blended Process. We are hiring Any Graduate/ Undergraduate fresher and experienced. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal and written communication skills. The candidate must be staying or ready to relocate to Delhi/NCR. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of UK customers via Chat primarily. Desired Candidate Profile Grad/Undergrad fresher or experienced Perks and Benefits The maximum salary will go up to 5 Lakh Undergraduate Fresher - 4 LPA Package Location - Gurugram If you are meeting the above requirements. Then please please call our recruiter. Click on Apply NOW Tab

Job Title: Non-Voice Process Associate (UK Shift) Location: 3rd Floor, Dragonfly Building, Brigade Tech Gardens, ITPL Main Road, Brookfield, Bangalore Shift Timings: UK Shift (5:30 PM 2:30 AM IST) Working Days: 5 Days a Week (2 Rotational Offs) Eligibility Criteria: Minimum qualification: 10th Grade Passed (B.Tech graduates, and Post Graduate freshers are excluded) Excellent written communication skills in English Basic computer proficiency (MS Office, Internet, Email) Ability to work in a fast-paced environment Prior experience in a non-voice process is preferred but not mandatory Key Responsibilities: Handle customer inquiries and provide assistance via email or chat Process and update customer information accurately Ensure timely resolution of customer issues Maintain a high level of professionalism and customer service Compensation & Benefits: Competitive salary with unlimited performance-based incentives One-way cab facility provided Comprehensive health insurance Paid time off and holiday benefits Opportunities for career growth and development Interview Process : HR Round : Screening and discussion of job role and responsibilities. Assessment Test and Live Chat Round : Evaluation of skills related to customer support and technical troubleshooting. Operations Round : Final round to assess operational knowledge and practical skills. How to Apply : Interested candidates can contact HR, Zulfi , on 9945093145 . Please send your updated resumes to Zulfi.Bmm@firstsource.com. Shortlisted candidates will hear from us as quickly as possible. We look forward to receiving your applications and potentially having you join our dynamic team! Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses

UK Telecom Captive Unit hiring for International Voice Process. We are hiring Any Graduate/UG with 12 months of Int. Voice experience. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal and written communication skills. The candidate must be staying or ready to relocate to Gurugram. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of UK customers via Voice primarily. Desired Candidate Profile Any Graduate+ 12 Months Int. Voice exp. Perks and Benefits The maximum salary will go up to 4.50 Lakh With In hand salary - upto 34k + Night Shift Allowance+ 4k Inc. +Both side Cabs If you are meeting the above requirements. Then please please call our recruiter. Click on Apply NOW Tab

Hiring for UK process non voice process Graduate and under graduate can apply Excellent communication Skill Fresher and Experience both can apply Typing speed 25 words in min Both side cab facilities Contact - Yash- 7454978934 Required Candidate profile Respond to customer inquiries via chat (non-voice) Resolve issues with clear, concise, and grammatically sound written communication Maintain high-quality service standards with timely responses

Greetings from Campus Marg, we are hiring International chat support executives in huge numbers. Reachout our recruiters for more details, numbers mentioned at the end Company : MNC Client Experience :- Min 1 year international chat required 5 Days Working || 2 Offs Both Sides Cab Rotational shift Rotational Week offs Required Skills: Excellent Communication in English. 1 Year (Complete 12 months) of Experience is required in International Chat Candidates must comfortable working in night Shifts Work from Office Candidates should be ready to join immediately ( max 15days notice period ) Interview rounds- HR Screening Operations Round For Chat: Versant Test (58) Live Chat Assessment. For assistance or to schedule your telephonic interview, you can contact our HR team: Prathyusha-8790033881 Latha - 87900022887 Ravi - 87900044113 Manas - 9398911820

Hiring: Customer support (In chat) Experience: min. 1 year in chat support Graduates only Location: Bangalore CTC: up to 4 LPA Contact: 9653852049 (HR gaurav)

We are hiring for chat process and international voice process Freshers and Experience both can apply Easy selection, Walk-in Interview, non voice chat support hiring Night Shift walk in interview Salary up to 25000 Farah 9372154643

Hiring for International Chat / Upselling Process Undergrad/Grad with 1 yr exp can apply Salary- 22k to 24k in hand MIV upto 3500 Rotational Shifts and Offs 5 Days working Loc- Gurgaon Call/Whatsapp Lakshita@8595954721 Alok@9810964095 Perks and benefits Travel Allowance upto 4k Upselling incentives

Hiring for International Chat Support - Gurgaon Undergrad/Grad Fresher can apply Salary- 15k to 20k in hand Rotational Shifts Night Shifts Rotational off 5 Days working MIV upto 2500 Travel allowance upto 4k Shivani 9910987637 Ritika 9625633417