9496 Chat Jobs - Page 49

Position: International Customer Support Location: Chandigarh & Mohali Shift: Rotational / Night Shift (based on process) Experience: 0–3 Years Salary: 20 to 40k (In-hand) + Incentives and Allowances Immediate Joiners Preferred Are you passionate about helping customers and solving problems across the globe? Join our dynamic team and be the voice of a global brand! What You’ll Do: Handle international customer queries via phone, chat, or email Deliver exceptional service with empathy and professionalism Resolve issues efficiently and escalate when necessary Maintain customer satisfaction and feedback logs What We’re Looking For: Excellent verbal and written communication in English Ability to work in a fast-paced, team-oriented environment Flexible to work in rotational shifts Basic computer knowledge and typing skills Perks & Benefits: Competitive salary + performance incentives Growth opportunities within the organization Supportive work culture and training Health and wellness benefits Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Schedule: Evening shift Monday to Friday Night shift Rotational shift Weekend availability Supplemental Pay: Performance bonus Quarterly bonus Shift allowance Work Location: In person

· Calling active and budding clients to encourage the purchase of Product Responding to customer queries in a timely and accurate way, via phone, email or chat · Clear Queries about products of the company · Contacting potential or existing customers to inform them about product or service · Enter and update customer information in the database · Keep records of calls and useful information · Documentation works. Job Type: Full-time Pay: From ₹12,000.00 per month Schedule: Morning shift Ability to commute/relocate: Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Customer service: 1 year (Preferred) Language: Hindi (Preferred) English (Preferred)

Join CallHana as a Full-Time Remote Intern (6-Month Opportunity with Growth) About CallHana: CallHana is a next-generation communication platform designed to connect individuals through meaningful conversations in a safe, secure, and professional environment — via audio, video, and chat. We’re currently in our launching phase and are looking for driven, passionate, and reliable interns to join us at this exciting stage of our journey. Position: Full-Time Remote Intern Duration: 6 Months | High Potential for Full-Time Conversion Your Key Responsibilities: We’re looking for someone who can confidently handle diverse startup tasks like: Communicating with leads, professionals & users Following up with partners, creators, and collaborators Managing Google Sheets and responding to emails Answering queries & monitoring inbox activity Assisting with influencer & affiliate contest campaigns Creating basic content and social media creatives Performing research-based tasks as assigned Submitting clean, consistent updates & reports Taking initiative & problem-solving with creativity You Should Know / Be Familiar With: Google Workspace (Docs, Sheets, Drive, Gmail) Canva or similar design tools Content writing & drafting professional emails Fluent English communication Taking responsibility without spoon-feeding Research & quick learning mindset Top 3 Values We Look For: Trustworthiness Sincerity & Discipline Ownership & Accountability Work Environment: Remote-first for the entire internship duration If converted to full-time, may require in-office presence in future Daily task management via WhatsApp and supporting tools Stipend: To be finalized (based on skill & performance potential) Message us directly here on LinkedIn or drop your interest in the comments. For direct communication, email us at: callhanacommunications@gmail.com Show more Show less

Key Responsibilities: Process customer requests and transactions accurately and efficiently. Handle email, chat, or data entry tasks with precision. Ensure compliance with company policies and quality standards. Meet daily productivity and quality targets. Collaborate with team members to enhance process efficiency. Adapt to changing work processes and business needs. Requirements: Any graduate (freshers are welcome to apply). 0 to 1 year of experience in a BPO or customer service role. Strong written communication skills. Ability to work in rotational shifts and rotating week-offs. Must be able to work onsite for a minimum of 8 weeks before eligibility for WFH. Basic computer proficiency and typing skills. Immediate joiners preferred. Benefits: Competitive salary package. Opportunity for Work from Home based on performance. Growth opportunities within the organization. Training and development programs. Contact : in.recruitment@xmcbpo.com Job Types: Full-time, Permanent, Fresher Pay: ₹12,500.00 - ₹16,666.00 per month Schedule: Night shift Rotational shift Weekend availability Supplemental Pay: Performance bonus Quarterly bonus Ability to commute/relocate: Baner, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Application Question(s): The salary package is between Rs 12,500 (for freshers) to Rs 16,666 (for experienced) . Are you ok with this salary? This is non negotiable Are you willing to do rotational shift? Experience: Customer service: 1 year (Preferred) Language: English (Preferred)

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs. We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it? The Keyloop Chat Analysts are the first point of contact for all customers who engage in an online chat with our subscribed dealerships. The team offers bilingual services, although not all members of the team are bilingual. The team’s primary goal is to connect customers with salespeople at dealerships who subscribe to Keyloop Chat. If salespeople are not available to chat, the team becomes responsible for gathering as much information as possible about the customer’s request and generating a new opportunity for the dealership. We are looking for positive and proactive Customer focused online agents to join a busy team responding to customer enquiries. We are looking for professional and ambitious people who are passionate about delivering an amazing customer service experience on behalf and for our clients. The Online Agent service is available 24/7 therefore we are looking for agents to work across several shift patterns. Key Duties / Responsibilities: Handle customer chats for any Keyloop Chat customers within agreed SLAs Data analysis collection and building of mystery shop tasks Perform other tasks as required, including tasks for other departments Review and critique other chats to ensure a high level of quality Expected to provide service and solution at the first contact, with accurate and efficient case resolution Seeking coaching guidance when appropriate and assisting customers accordingly Works in a team environment with competing priorities Able to work in 24/7 rotational shifts and rotational week off's Why join us? We’re on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way. An inclusive environment to thrive We’re committed to fostering an inclusive work environment. One that respects all dimensions of diversity. We promote an inclusive culture within our business, and we celebrate different employees and lifestyles – not just on key days, but every day. Be rewarded for your efforts We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration. Keyloop doesn’t require academic qualifications for this position. We select based on experience and potential, not credentials. We are also an equal opportunity employer committed to building a diverse and inclusive workforce. We value diversity and encourage candidates of all backgrounds to apply . Show more Show less

About The Role We are seeking a motivated and technically proficient Support Engineer to join our growing team. In this role, you will be responsible for providing timely and effective technical support to our customers. You will be a key part of our customer success team, ensuring customer satisfaction and building strong : Provide Technical Support Diagnose, troubleshoot, and resolve technical issues related to our products and services. Respond to customer inquiries via phone, email, and chat. Provide remote support and guidance to customers. Document troubleshooting steps and resolutions for future reference. Customer Relationship Management Build and maintain positive customer relationships. Communicate clearly and effectively with customers on technical issues. Manage customer expectations and ensure timely resolution of issues. Knowledge Base Management Contribute to and maintain internal and external knowledge base articles. Stay updated on product releases, features, and best practices. Teamwork And Collaboration Collaborate effectively with other support engineers, engineers, and product managers. Participate in team meetings and knowledge sharing : Education : Bachelors degree in Computer Science, Information Technology, or a related field, or equivalent experience. Experience : 2+ years of experience in a technical support role or related field. Technical Skills Strong understanding of networking SQL. Strong understanding of postman and apis. Experience with cloud platforms (AWS, Azure, GCP) is a plus. Familiarity and expertise with any one ticketing tool. Soft Skills Excellent communication and interpersonal skills, both written and verbal. Strong problem-solving and analytical skills. Ability to work independently and as part of a team. Strong customer service orientation and empathy. Good time management and organizational skills. Other On-call availability may be required. Ability to work in a fast-paced and demanding environment. (ref:hirist.tech) Show more Show less

About PatientHub PatientHub is ClinicMind’s patient engagement suite, powered by the GoHighLevel (GHL) platform and tightly integrated with our EHR, RCM, and AI modules. From automated two‑way texting and online scheduling to funnel pages and review campaigns, PatientHub turns GHL’s raw power into a turnkey growth engine for 2,700+ chiropractic and mental‑health providers. Mission for This Role Leverage 100 % Of GoHighLevel’s Feature Set—Workflows, Triggers, Custom Objects, AI Conversation, SaaS‑Mode Billing, And The REST API—to Deliver a Branded PatientHub Experience That Drives 40 % YoY MRR growth for the PatientHub module. Boosts patient engagement metrics (open rate ≥ 85 %, review‑conversion +30 %). Eliminates “shadow CRMs” by embedding GHL power natively in ClinicMind. Key Responsibilities GHL Platform Mastery Build & maintain SaaS‑Mode templates, snapshots, and sub‑account automations Exploit GHL AI Conversation & “Lead Connector” upgrades the week they drop. Roadmap & Strategy Convert GHL release notes into a 12‑month PatientHub roadmap. Prioritize backlog via impact × effort, aligned to ClinicMind flywheel KPIs. Workflow Engineering Design multi‑step workflows (SMS, email, IVR, Facebook DM, Google MyBiz chat). Publish pre‑built funnel pages and survey forms for specific care plans (e.g., back‑pain lead magnets). Integration and API Manage GHL REST hooks to sync contacts, appointments, and invoices with ClinicMind core services. Own UAT and regression scripts every GHL release cycle. Analytics & Monetization Instrument GHL reporting dashboards; surface KPIs inside ClinicMind BI (Looker). Optimize SaaS‑Mode pricing tiers; manage rebilling margins and churn prevention automations. Compliance & Security Enforce HIPAA, TCPA, CAN‑SPAM within GHL sub‑accounts; review new features for compliance risk. Enablement & Support Deliver snapshot documentation, Loom tutorials, and playbooks for CS, Sales, and onboarding teams. Interface with GHL support & slack channel to resolve platform issues. Qualifications 3-5 years product management OR GHL agency experience building snapshots, workflows, and SaaS‑Mode accounts. Deep knowledge of GoHighLevel APIs, LeadConnector mobile, Webhooks, Custom Tables, and AI Conversation flows. Track record shipping customer‑facing features in an Agile squad (Jira, Figma, Git). Data‑fluency: Looker, SQL, or GHL analytics; comfortable A/B‑testing funnels. Familiarity with HIPAA/TCPA and healthcare marketing compliance. Advantage‑to‑Have Experience integrating GHL with EHR/RCM or other health‑tech systems (e.g., Redox, HL7, FHIR). Chiropractic, PT, or behavioral‑health domain exposure. Certification: GoHighLevel SaaS Pro, Pragmatic Marketing, or CSPO. Must Have High comfort level working on Eastern Time Zone/US Shift Good internet access at home Mobile Hotspot Laptop/Desktop with at least 16 GB Show more Show less

Key Responsibilities Handle customer inquiries through phone, email, and chat with prompt and accurate responses Adhere to a 9-hour shift schedule in the office, resolving customer issues within defined Turnaround Time (TAT) Log and maintain detailed records of customer interactions in the internal system Requirements Demonstrate excellent verbal and written communication skills in English Show willingness to work in rotational day or night shifts based on business needs Be comfortable with an on-site role and working from the office Commit to a 9-hour workday, 5 to 6 days a week Available for immediate joining with no major planned time off in the next 2–3 months. About Company: We make sure we get the best of the best. After all, we are a ridiculously good company, so we make sure our employees are top-notch. We focus on creating business value through consulting and Agile development. Our products help people to succeed. Show more Show less

Key responsibilities:- 1. Customer Communication: Handle inbound and outbound communication via calls, emails, messages, or chat with customers and vendors. 2. Quotation & Pricing: Prepare and share accurate quotes, including pricing, taxes, and product details, as per customer requirements and company policies. 3. Follow-Ups & Lead Conversion: Actively follow up with interested customers or prospects to assist in converting inquiries into confirmed orders. 4. Client Support (Lead Generation Clients): Collect and verify lead information. 5. Share qualified leads with the relevant team: Follow up on shared leads when required. 6. Reporting & Documentation: Maintain records and update work status using tools like Excel or CRM software. 7. Team Collaboration: Coordinate with internal teams, including logistics, accounts, and product, to ensure smooth order processing and customer satisfaction. 8. Handle inbound and outbound communication via calls, emails, messages, or chat with customers and vendors. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: Day shift Fixed shift Ability to commute/relocate: Vaishali, Ghaziabad, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred) Education: Higher Secondary(12th Pass) (Preferred) Experience: Customer service: 1 year (Preferred) Sales: 1 year (Preferred) Language: English (Preferred) Hindi (Preferred) Work Location: In person

Key Responsibilities Handle customer inquiries through phone, email, and chat with prompt and accurate responses Adhere to a 9-hour shift schedule in the office, resolving customer issues within defined Turnaround Time (TAT) Log and maintain detailed records of customer interactions in the internal system Requirements Demonstrate excellent verbal and written communication skills in English Show willingness to work in rotational day or night shifts based on business needs Be comfortable with an on-site role and working from the office Commit to a 9-hour workday, 5 to 6 days a week Available for immediate joining with no major planned time off in the next 2–3 months. About Company: We make sure we get the best of the best. After all, we are a ridiculously good company, so we make sure our employees are top-notch. We focus on creating business value through consulting and Agile development. Our products help people to succeed. Show more Show less

Key Responsibilities Handle customer inquiries through phone, email, and chat with prompt and accurate responses Adhere to a 9-hour shift schedule in the office, resolving customer issues within defined Turnaround Time (TAT) Log and maintain detailed records of customer interactions in the internal system Requirements Demonstrate excellent verbal and written communication skills in English Show willingness to work in rotational day or night shifts based on business needs Be comfortable with an on-site role and working from the office Commit to a 9-hour workday, 5 to 6 days a week Available for immediate joining with no major planned time off in the next 2–3 months. About Company: We make sure we get the best of the best. After all, we are a ridiculously good company, so we make sure our employees are top-notch. We focus on creating business value through consulting and Agile development. Our products help people to succeed. Show more Show less

About PatientHub PatientHub is ClinicMind’s patient engagement suite, powered by the GoHighLevel (GHL) platform and tightly integrated with our EHR, RCM, and AI modules. From automated two‑way texting and online scheduling to funnel pages and review campaigns, PatientHub turns GHL’s raw power into a turnkey growth engine for 2,700+ chiropractic and mental‑health providers. Mission for This Role Leverage 100 % Of GoHighLevel’s Feature Set—Workflows, Triggers, Custom Objects, AI Conversation, SaaS‑Mode Billing, And The REST API—to Deliver a Branded PatientHub Experience That Drives 40 % YoY MRR growth for the PatientHub module. Boosts patient engagement metrics (open rate ≥ 85 %, review‑conversion +30 %). Eliminates “shadow CRMs” by embedding GHL power natively in ClinicMind. Key Responsibilities GHL Platform Mastery Build & maintain SaaS‑Mode templates, snapshots, and sub‑account automations Exploit GHL AI Conversation & “Lead Connector” upgrades the week they drop. Roadmap & Strategy Convert GHL release notes into a 12‑month PatientHub roadmap. Prioritize backlog via impact × effort, aligned to ClinicMind flywheel KPIs. Workflow Engineering Design multi‑step workflows (SMS, email, IVR, Facebook DM, Google MyBiz chat). Publish pre‑built funnel pages and survey forms for specific care plans (e.g., back‑pain lead magnets). Integration and API Manage GHL REST hooks to sync contacts, appointments, and invoices with ClinicMind core services. Own UAT and regression scripts every GHL release cycle. Analytics & Monetization Instrument GHL reporting dashboards; surface KPIs inside ClinicMind BI (Looker). Optimize SaaS‑Mode pricing tiers; manage rebilling margins and churn prevention automations. Compliance & Security Enforce HIPAA, TCPA, CAN‑SPAM within GHL sub‑accounts; review new features for compliance risk. Enablement & Support Deliver snapshot documentation, Loom tutorials, and playbooks for CS, Sales, and onboarding teams. Interface with GHL support & slack channel to resolve platform issues. Qualifications 3-5 years product management OR GHL agency experience building snapshots, workflows, and SaaS‑Mode accounts. Deep knowledge of GoHighLevel APIs, LeadConnector mobile, Webhooks, Custom Tables, and AI Conversation flows. Track record shipping customer‑facing features in an Agile squad (Jira, Figma, Git). Data‑fluency: Looker, SQL, or GHL analytics; comfortable A/B‑testing funnels. Familiarity with HIPAA/TCPA and healthcare marketing compliance. Advantage‑to‑Have Experience integrating GHL with EHR/RCM or other health‑tech systems (e.g., Redox, HL7, FHIR). Chiropractic, PT, or behavioral‑health domain exposure. Certification: GoHighLevel SaaS Pro, Pragmatic Marketing, or CSPO. Must Have High comfort level working on Eastern Time Zone/US Shift Good internet access at home Mobile Hotspot Laptop/Desktop with at least 16 GB Show more Show less

About Us Coursefinder.ai is a cutting-edge platform dedicated to simplifying the challenging task of finding and applying to global universities. Our tech-driven solutions empower international students and recruitment partners to navigate the complex landscape of higher education effortlessly. With advanced data analytics and proprietary algorithms, coursefinder.ai offers eligible insights and expert guidance to help users make informed decisions and achieve their educational goals. Our platform provides access to over 85,000 courses, filters to shortlist universities, access to scholarships, fee waivers, and discounts - all at no cost. Our customized platform streamlines the process of searching and applying to universities worldwide. Real-time tracking of applications, live chat support with application experts, and a 'one application' feature make the experience seamless from start to finish. Job Description As a Node.js developer, you will be responsible for develop & execute scalable APIs and applications using Node.js. You will work closely with our product developers team to design, implement, deploy high-performance, scalable, and reliable applications. Benefits If youre passionate about software solutions and love working in a fast-paced environment, we invite you. We offer competitive compensation, health benefits and extensive opportunities for professional : Write clean, optimized code, ensuring that functions and modules align with Node.js best practices. Work collaboratively with designers, stakeholders, and product owners to define, design, and implement new features in existing software solutions. Design and implement of low-latency, high-availability, and performant applications. Integration of user-facing elements developed by front-end developers with server-side logic. Ability to solve complex problems in application logic or performance optimization. Conduct thorough testing and debugging of applications to ensure high-quality deliverables. Stay updated with the latest industry trends and technologies to continuously improve development practices. Participate in code reviews to ensure adherence to coding standards and : Bachelors degree in computer science, Engineering, or a related field Minimum 4 years of experience in web application development with expertise in Node.js Strong proficiency in Node.js and JavaScript Knowledge of database technologies and agile development methodologies. Experience working with databases, such as MySQL or MongoDB. Knowledge of RESTful APIs and API design Understanding of server-side templating languages Excellent problem-solving and communication skills Ability to work in a fast-paced and collaborative environment. Why Should Join Us We are building technology set-up and having robust software platform. We have software professionals who has experience in scale-up product from 0 - 1. We are growing day by day hence there is high opportunities to grow professionally. We are profitable organizations with 850+ employees and turnover of around 550cr. Great compensation with employee benefits for self + family (Medical Insurance) & Term Insurance (ref:hirist.tech) Show more Show less

Key Responsibilities Handle customer inquiries through phone, email, and chat with prompt and accurate responses Adhere to a 9-hour shift schedule in the office, resolving customer issues within defined Turnaround Time (TAT) Log and maintain detailed records of customer interactions in the internal system Requirements Demonstrate excellent verbal and written communication skills in English Show willingness to work in rotational day or night shifts based on business needs Be comfortable with an on-site role and working from the office Commit to a 9-hour workday, 5 to 6 days a week Available for immediate joining with no major planned time off in the next 2–3 months. About Company: We make sure we get the best of the best. After all, we are a ridiculously good company, so we make sure our employees are top-notch. We focus on creating business value through consulting and Agile development. Our products help people to succeed. Show more Show less

Key Responsibilities Handle customer inquiries through phone, email, and chat with prompt and accurate responses Adhere to a 9-hour shift schedule in the office, resolving customer issues within defined Turnaround Time (TAT) Log and maintain detailed records of customer interactions in the internal system Requirements Demonstrate excellent verbal and written communication skills in English Show willingness to work in rotational day or night shifts based on business needs Be comfortable with an on-site role and working from the office Commit to a 9-hour workday, 5 to 6 days a week Available for immediate joining with no major planned time off in the next 2–3 months. About Company: We make sure we get the best of the best. After all, we are a ridiculously good company, so we make sure our employees are top-notch. We focus on creating business value through consulting and Agile development. Our products help people to succeed. Show more Show less

About PatientHub PatientHub is ClinicMind’s patient engagement suite, powered by the GoHighLevel (GHL) platform and tightly integrated with our EHR, RCM, and AI modules. From automated two‑way texting and online scheduling to funnel pages and review campaigns, PatientHub turns GHL’s raw power into a turnkey growth engine for 2,700+ chiropractic and mental‑health providers. Mission for This Role Leverage 100 % Of GoHighLevel’s Feature Set—Workflows, Triggers, Custom Objects, AI Conversation, SaaS‑Mode Billing, And The REST API—to Deliver a Branded PatientHub Experience That Drives 40 % YoY MRR growth for the PatientHub module. Boosts patient engagement metrics (open rate ≥ 85 %, review‑conversion +30 %). Eliminates “shadow CRMs” by embedding GHL power natively in ClinicMind. Key Responsibilities GHL Platform Mastery Build & maintain SaaS‑Mode templates, snapshots, and sub‑account automations Exploit GHL AI Conversation & “Lead Connector” upgrades the week they drop. Roadmap & Strategy Convert GHL release notes into a 12‑month PatientHub roadmap. Prioritize backlog via impact × effort, aligned to ClinicMind flywheel KPIs. Workflow Engineering Design multi‑step workflows (SMS, email, IVR, Facebook DM, Google MyBiz chat). Publish pre‑built funnel pages and survey forms for specific care plans (e.g., back‑pain lead magnets). Integration and API Manage GHL REST hooks to sync contacts, appointments, and invoices with ClinicMind core services. Own UAT and regression scripts every GHL release cycle. Analytics & Monetization Instrument GHL reporting dashboards; surface KPIs inside ClinicMind BI (Looker). Optimize SaaS‑Mode pricing tiers; manage rebilling margins and churn prevention automations. Compliance & Security Enforce HIPAA, TCPA, CAN‑SPAM within GHL sub‑accounts; review new features for compliance risk. Enablement & Support Deliver snapshot documentation, Loom tutorials, and playbooks for CS, Sales, and onboarding teams. Interface with GHL support & slack channel to resolve platform issues. Qualifications 3-5 years product management OR GHL agency experience building snapshots, workflows, and SaaS‑Mode accounts. Deep knowledge of GoHighLevel APIs, LeadConnector mobile, Webhooks, Custom Tables, and AI Conversation flows. Track record shipping customer‑facing features in an Agile squad (Jira, Figma, Git). Data‑fluency: Looker, SQL, or GHL analytics; comfortable A/B‑testing funnels. Familiarity with HIPAA/TCPA and healthcare marketing compliance. Advantage‑to‑Have Experience integrating GHL with EHR/RCM or other health‑tech systems (e.g., Redox, HL7, FHIR). Chiropractic, PT, or behavioral‑health domain exposure. Certification: GoHighLevel SaaS Pro, Pragmatic Marketing, or CSPO. Must Have High comfort level working on Eastern Time Zone/US Shift Good internet access at home Mobile Hotspot Laptop/Desktop with at least 16 GB Show more Show less

About PatientHub PatientHub is ClinicMind’s patient engagement suite, powered by the GoHighLevel (GHL) platform and tightly integrated with our EHR, RCM, and AI modules. From automated two‑way texting and online scheduling to funnel pages and review campaigns, PatientHub turns GHL’s raw power into a turnkey growth engine for 2,700+ chiropractic and mental‑health providers. Mission for This Role Leverage 100 % Of GoHighLevel’s Feature Set—Workflows, Triggers, Custom Objects, AI Conversation, SaaS‑Mode Billing, And The REST API—to Deliver a Branded PatientHub Experience That Drives 40 % YoY MRR growth for the PatientHub module. Boosts patient engagement metrics (open rate ≥ 85 %, review‑conversion +30 %). Eliminates “shadow CRMs” by embedding GHL power natively in ClinicMind. Key Responsibilities GHL Platform Mastery Build & maintain SaaS‑Mode templates, snapshots, and sub‑account automations Exploit GHL AI Conversation & “Lead Connector” upgrades the week they drop. Roadmap & Strategy Convert GHL release notes into a 12‑month PatientHub roadmap. Prioritize backlog via impact × effort, aligned to ClinicMind flywheel KPIs. Workflow Engineering Design multi‑step workflows (SMS, email, IVR, Facebook DM, Google MyBiz chat). Publish pre‑built funnel pages and survey forms for specific care plans (e.g., back‑pain lead magnets). Integration and API Manage GHL REST hooks to sync contacts, appointments, and invoices with ClinicMind core services. Own UAT and regression scripts every GHL release cycle. Analytics & Monetization Instrument GHL reporting dashboards; surface KPIs inside ClinicMind BI (Looker). Optimize SaaS‑Mode pricing tiers; manage rebilling margins and churn prevention automations. Compliance & Security Enforce HIPAA, TCPA, CAN‑SPAM within GHL sub‑accounts; review new features for compliance risk. Enablement & Support Deliver snapshot documentation, Loom tutorials, and playbooks for CS, Sales, and onboarding teams. Interface with GHL support & slack channel to resolve platform issues. Qualifications 3-5 years product management OR GHL agency experience building snapshots, workflows, and SaaS‑Mode accounts. Deep knowledge of GoHighLevel APIs, LeadConnector mobile, Webhooks, Custom Tables, and AI Conversation flows. Track record shipping customer‑facing features in an Agile squad (Jira, Figma, Git). Data‑fluency: Looker, SQL, or GHL analytics; comfortable A/B‑testing funnels. Familiarity with HIPAA/TCPA and healthcare marketing compliance. Advantage‑to‑Have Experience integrating GHL with EHR/RCM or other health‑tech systems (e.g., Redox, HL7, FHIR). Chiropractic, PT, or behavioral‑health domain exposure. Certification: GoHighLevel SaaS Pro, Pragmatic Marketing, or CSPO. Must Have High comfort level working on Eastern Time Zone/US Shift Good internet access at home Mobile Hotspot Laptop/Desktop with at least 16 GB Show more Show less

Key Responsibilities Handle customer queries via phone, email, and chat with clarity and empathy. Ensure prompt resolution of issues and maintain high customer satisfaction. Maintain detailed records of interactions and feedback. Use advanced Excel tools for reporting and analysis (VLOOKUP, Pivot Tables, etc.). Coordinate with internal departments for issue resolution. Assist with invoice submission and conduct regular collection follow-ups. Support improvement initiatives across the support function. About Company: Caleedo is a young B2B mobile-first SaaS solutions company that is disrupting the workplace tech, well-being, and sustainability objectives for the built environment. Our larger purpose is to make the built environment engaging, employee-friendly, sustainable, and healthy, which would align organizations with their ESG goals. We strongly believe that by integrating technology with business processes, Caleedo can deliver unique value for the environment, people, investors, and the community at large. We have several first-of-its-kind innovative solutions in the realm of indoor environment quality, ESG, workplace automation, and digitization. Our solutions enable businesses with data-led insights, helping them to monitor their SDG goals, ESG agendas, and workplace wellness index. Show more Show less

About PatientHub PatientHub is ClinicMind’s patient engagement suite, powered by the GoHighLevel (GHL) platform and tightly integrated with our EHR, RCM, and AI modules. From automated two‑way texting and online scheduling to funnel pages and review campaigns, PatientHub turns GHL’s raw power into a turnkey growth engine for 2,700+ chiropractic and mental‑health providers. Mission for This Role Leverage 100 % Of GoHighLevel’s Feature Set—Workflows, Triggers, Custom Objects, AI Conversation, SaaS‑Mode Billing, And The REST API—to Deliver a Branded PatientHub Experience That Drives 40 % YoY MRR growth for the PatientHub module. Boosts patient engagement metrics (open rate ≥ 85 %, review‑conversion +30 %). Eliminates “shadow CRMs” by embedding GHL power natively in ClinicMind. Key Responsibilities GHL Platform Mastery Build & maintain SaaS‑Mode templates, snapshots, and sub‑account automations Exploit GHL AI Conversation & “Lead Connector” upgrades the week they drop. Roadmap & Strategy Convert GHL release notes into a 12‑month PatientHub roadmap. Prioritize backlog via impact × effort, aligned to ClinicMind flywheel KPIs. Workflow Engineering Design multi‑step workflows (SMS, email, IVR, Facebook DM, Google MyBiz chat). Publish pre‑built funnel pages and survey forms for specific care plans (e.g., back‑pain lead magnets). Integration and API Manage GHL REST hooks to sync contacts, appointments, and invoices with ClinicMind core services. Own UAT and regression scripts every GHL release cycle. Analytics & Monetization Instrument GHL reporting dashboards; surface KPIs inside ClinicMind BI (Looker). Optimize SaaS‑Mode pricing tiers; manage rebilling margins and churn prevention automations. Compliance & Security Enforce HIPAA, TCPA, CAN‑SPAM within GHL sub‑accounts; review new features for compliance risk. Enablement & Support Deliver snapshot documentation, Loom tutorials, and playbooks for CS, Sales, and onboarding teams. Interface with GHL support & slack channel to resolve platform issues. Qualifications 3-5 years product management OR GHL agency experience building snapshots, workflows, and SaaS‑Mode accounts. Deep knowledge of GoHighLevel APIs, LeadConnector mobile, Webhooks, Custom Tables, and AI Conversation flows. Track record shipping customer‑facing features in an Agile squad (Jira, Figma, Git). Data‑fluency: Looker, SQL, or GHL analytics; comfortable A/B‑testing funnels. Familiarity with HIPAA/TCPA and healthcare marketing compliance. Advantage‑to‑Have Experience integrating GHL with EHR/RCM or other health‑tech systems (e.g., Redox, HL7, FHIR). Chiropractic, PT, or behavioral‑health domain exposure. Certification: GoHighLevel SaaS Pro, Pragmatic Marketing, or CSPO. Must Have High comfort level working on Eastern Time Zone/US Shift Good internet access at home Mobile Hotspot Laptop/Desktop with at least 16 GB Show more Show less

Hello! You've landed on this page, which means you're interested in working with us. Let's take a sneak peek at what it's like to work at Innovaccer. Go to Market at Innovaccer Our GTM team is passionate about healthcare and wants to leave a positive impact in the ecosystem. We are the tip of the spear that leads the organization externally. We care deeply about our customers and want to resolve their challenges with our solutions. If this excites you, let's chat about how you can help us tell our special story. About the Role We at Innovaccer are looking for a Director-Product Marketing for a couple of Markets we serve. You will play a pivotal role in driving the success of our products in the market. You will be responsible for developing and executing strategic marketing initiatives to promote our solutions, engage key stakeholders, and drive revenue growth. Working closely with cross-functional teams, you will leverage your expertise in healthcare technology and marketing to position our products effectively and differentiate them in the competitive landscape. A Day in the Life Develop and execute comprehensive product marketing strategies to drive awareness, adoption, and revenue growth for our value-based care technology solutions. Conduct market research and analysis to identify key market trends, customer needs, and competitive insights. Utilize this information to inform product positioning, messaging, and go-to-market strategies. Collaborate with product management, sales, and other cross-functional teams to define product positioning, value propositions, and target customer segments. Create compelling marketing collateral, including sales enablement materials, product messaging documents, case studies, and presentations, to effectively communicate the value proposition of our solutions. Lead the planning and execution of product launches, working closely with cross-functional teams to ensure successful product introductions to the market. Develop and manage integrated marketing campaigns across multiple channels, including digital marketing, social media, email marketing, events, and webinars, to generate leads and drive demand. Establish and maintain strong relationships with key opinion leaders, industry influencers, and strategic partners to enhance brand visibility and credibility in the market. Track and analyze key performance metrics to evaluate the effectiveness of marketing campaigns and initiatives. Use data-driven insights to optimize marketing strategies and tactics. Stay abreast of industry trends, regulatory changes, and competitive developments in the value-based care market. Translate insights into actionable recommendations to inform product roadmap and marketing strategy. What You Need 10+ years of experience in product marketing, preferably in the healthcare technology or healthcare IT industry. Strong understanding of value-based care models, healthcare payment reform, and healthcare industry trends. Proven track record of developing and executing successful product marketing strategies that drive revenue growth and market penetration. Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and influence stakeholders at all levels of the organization. Demonstrated ability to think strategically, analyze market data, and translate insights into actionable marketing plans. Experience in managing integrated marketing campaigns across multiple channels, including digital marketing, social media, events, and webinars. Proficiency in marketing automation platforms, CRM systems, and analytics tools. Self-motivated, results-oriented, and able to thrive in a fast-paced, dynamic environment. We offer competitive benefits to set you up for success in and outside of work. Here’s What We Offer Generous Leave Benefits: Enjoy generous leave benefits of up to 40 days. Parental Leave: Experience one of the industry's best parental leave policies to spend time with your new addition. Sabbatical Leave Policy: Want to focus on skill development, pursue an academic career, or just take a break? We've got you covered. Health Insurance: We offer health benefits and insurance to you and your family for medically related expenses related to illness, disease, or injury. Pet-Friendly Office*: Spend more time with your treasured friends, even when you're away from home. Bring your furry friends with you to the office and let your colleagues become their friends, too. *Noida office only Creche Facility for children*: Say goodbye to worries and hello to a convenient and reliable creche facility that puts your child's well-being first. *India offices Where and how we work Our Noida office is situated in a posh techspace, equipped with various amenities to support our work environment. Here, we follow a five-day work schedule, allowing us to efficiently carry out our tasks and collaborate effectively within our team.Innovaccer is an equal opportunity employer. We celebrate diversity, and we are committed to fostering an inclusive and diverse workplace where all employees, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, or veteran status, feel valued and empowered. Disclaimer: Innovaccer does not charge fees or require payment from individuals or agencies for securing employment with us. We do not guarantee job spots or engage in any financial transactions related to employment. If you encounter any posts or requests asking for payment or personal information, we strongly advise you to report them immediately to our HR department at px@innovaccer.com. Additionally, please exercise caution and verify the authenticity of any requests before disclosing personal and confidential information, including bank account details. About Innovaccer Innovaccer activates the flow of healthcare data, empowering providers, payers, and government organizations to deliver intelligent and connected experiences that advance health outcomes. The Healthcare Intelligence Cloud equips every stakeholder in the patient journey to turn fragmented data into proactive, coordinated actions that elevate the quality of care and drive operational performance. Leading healthcare organizations like CommonSpirit Health, Atlantic Health, and Banner Health trust Innovaccer to integrate a system of intelligence into their existing infrastructure— extending the human touch in healthcare. For more information, visit www.innovaccer.com . Check us out on YouTube , Glassdoor , LinkedIn , Instagram , and the Web . Show more Show less

About Zapier We're humans who simply think computers should do more work. At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you. Job Posted: 6/10/2025 Location: India Zapier is looking for a Team Lead/Manager, Sales-Assist to join the Sales and Customer Success org at Zapier. The Sales-Assist team today serves our core customer group as they evaluate and buy Zapier’s products, by being a dedicated sales point-of-contact mainly through Live Chat and secondarily through Calls and Email. Today, we have an inbound sales motion, with proactive engagements with existing customers from product signals to drive expansion. Mostly working faster sales cycle deals. Ultimately, success here looks like teams and organizations buying and scaling their automation usage through one of Zapier’s products. If you want to advance your career at a fast-growing, profitable, impact-driven company, read on… Our Commitment to Applicants Culture and Values at Zapier Zapier Guide to Remote Work Zapier Code of Conduct Diversity and Inclusivity at Zapier About You You bring 5+ years of SaaS sales or upsell experience, ideally with horizontal platforms and AI and/or automation solutions, and a strong track record of success. You have 2+ years of experience leading and developing high-performing sales or upsell teams, ideally within a fast-growing or high-velocity environment. You are comfortable engaging with both technical and business audiences, with credibility in areas such as integrations, APIs, compliance, and scalability. You are highly operational, making data-driven decisions, leveraging sales tools, and optimizing processes for efficiency and impact. You thrive in ambiguous, fast-paced environments and bring a builder’s mindset to new challenges. You’re deeply curious, especially about AI and automation, and are eager to experiment with new technologies that improve team and customer outcomes. You’re a strong communicator, able to align internal stakeholders and build rapport with executives across customer organizations. You're excited about Zapier’s mission and energized by the opportunity to scale a team that is beginning in their sales journey. You have experience working with global or distributed teams. Things You’ll Do Lead, coach, and inspire a high-performing team of 8–10 Sales Assist Representatives, fostering a collaborative and inclusive team culture. Drive the team to meet and exceed revenue and customer growth targets through effective sales strategies and operational excellence. Recruit, hire, and onboard top sales talent while fostering a culture of excellence, accountability, and continuous learning. Coach and develop your team through regular feedback, chat reviews, call reviews, deal reviews, pipeline inspection, and career development planning. Collaborate with stakeholders such as your manager (Core Sales Manager) and Sr. Growth Marketing Manager, with support from the Head of Sales, to drive program success. Build and maintain relationships with key customers and prospects, acting as a trusted advisor who can elevate conversations beyond automation. Oversee sales operations and forecasting, ensuring accurate, data-driven pipeline and performance reporting using tools like HubSpot and Gong. Champion the voice of the customer, translating insights into actionable product feedback and improvements. Contribute to the evolution of sales strategy, playbooks, and processes to help scale a world-class sales organization. How To Apply At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process. After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter! Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws. Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com. Application Deadline The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled. Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working. Show more Show less

Job Description Customer Support Representative cum Office Assist. Job Profile We are looking for a Customer Support Representative cum Office Assist. (Female) to join our team! She will handle day-to-day tasks, Provide timely response to customer feedback or enquiries. Attend to customers' email and phone enquiries professionally and amicably. Liaise and coordinate between vendors to ensure the Campaign requirements are met. Assist with documentation tasks such as data entry, filing documents, and preparing reports. Your responsibilities will cover both Back office support and direct communication with customers across various platforms. Role & responsibilities: This is a full-time on-site role for a Customer Support Representative cum Office Assistant located in Navrangpura, Ahmedabad. In this role, you will be responsible for the following: · Handle customer inquiries and resolve issues via phone, email, and chat. · Manage office operations, with tasks like data entry, filing, and Maintain accurate records of customer interactions. · Perform general office duties, such as answering phones and responding to emails. · Provide support with scheduling appointments, meetings, and events. · Maintain a positive and professional image of the company. · Collaborate with other teams to ensure seamless customer experience. · Perform other tasks as assigned. Preferred candidate profile/Skills Required: · Bachelor's or Masters Degree preferred. · Freshers and experienced candidates can apply.(Only Female candidates apply) · Strong communication, presentation, and interpersonal skills. · Strong attention to detail and organizational skills. · Strong problem-solving and analytical skills. · Ability to multitask and prioritize tasks as well as in a team environment. · Experience in digital marketing and social media platforms is a plus. · Good working knowledge of Microsoft Word, Excel, PowerPoint and any other relevant software. · Fluency in English and Hindi is required. Fluency in any other regional language is a plus.

Office: Axio Capital float Job: Customer support / Tele caller / Collection/ Sales Salary: 18k to 25k req: Good communication skills Hindi and English Speaking needed Typing speed needed Mail and Chat experience must HR Venu - 7550158440 Location: Location: Bellary Rd, Sadashiva Nagar, Armane Nagar, Bengaluru, Karnataka 560080 (Near Palace Garden, 9th Gate, Opp)

Familiarising yourself with all products and services offered by our company. Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department.Responsibilities: Sales II Customer Acquisition • Identify Prospects In The Assigned Area And Generate New Leads Via Cold Calling, Emails, Chat And Door-To-Door Visits • Arrange In-Person Meetings With Potential Customers To Persuade Them To Buy The Company’s Product Or Service And Meet Their Requirements • Follow-Up With Customers To Maintain Relationships And Encourage Repeat Business And Referrals

Familiarising yourself with all products and services offered by our company. Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department.Responsibilities: Sales II Customer Acquisition • Identify Prospects In The Assigned Area And Generate New Leads Via Cold Calling, Emails, Chat And Door-To-Door Visits • Arrange In-Person Meetings With Potential Customers To Persuade Them To Buy The Company’s Product Or Service And Meet Their Requirements • Follow-Up With Customers To Maintain Relationships And Encourage Repeat Business And Referrals