Job Title: Customer Care Executive – B2B (Digital Marketing, Web Design & Software Development) Location: Kolkata Job Type: Full-Time Experience Required: 1–5 years (in B2B customer service or account management preferred) Reporting To: Customer Success executive Job Summary: We are seeking a proactive and customer-focused Customer Care Executive to join our team. The ideal candidate will manage and support our B2B clients across digital marketing , website design , and software development services. You will be the first point of contact for clients, responsible for ensuring client satisfaction, resolving issues, and coordinating with internal teams to deliver seamless service. Key Responsibilities: Client Communication: Act as the primary point of contact for B2B clients, ensuring timely and professional communication through email, phone, chat, or video calls. Project Coordination: Liaise with internal teams (design, development, marketing) to ensure smooth execution of client projects and service delivery. Issue Resolution: Address client concerns, troubleshoot problems, and escalate issues to relevant teams when necessary. Account Management: Maintain ongoing relationships with clients, provide updates, and identify upselling or cross-selling opportunities. Service Knowledge: Stay updated on the company’s digital marketing, web design, and software development offerings to provide informed support and guidance to clients. Feedback Collection: Gather client feedback to improve services and enhance customer satisfaction. CRM Management: Log all client interactions, project updates, and queries in the company’s CRM system. Requirements: Bachelor's degree in Business, Marketing, IT, or a related field. 1–3 years of experience in B2B customer service, preferably in digital marketing or IT services. Strong understanding of digital marketing, web technologies, and software development life cycles. Excellent communication and interpersonal skills. Strong problem-solving and conflict-resolution skills. Experience with CRM tools (e.g., HubSpot, Zoho, Salesforce) is a plus. Ability to work independently and manage multiple client accounts. Preferred Skills: Familiarity with SEO, PPC, social media marketing, and email marketing. Basic understanding of website CMS platforms (e.g., WordPress, Shopify). Awareness of project management tools (e.g., Trello, Asana, Jira). Technical aptitude to understand client needs in software development and web design. Benefits: Competitive salary and performance incentives Opportunities for professional growth and skill development Flexible working environment (hybrid or remote) Health and wellness benefits (if applicable) Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹30,000.00 per month Schedule: Rotational shift Language: Hindi (Required) English (Required) Work Location: In person Speak with the employer +91 9686987799

Position: - Education Counselor Exp:- Min 1 year in education sector sales. Age Limit - Maximum 31 years Salary – upto 28000 per month depending upon experience and interview + Incentives Key Responsibilities: Proactively engage with prospective clients through various channels (phone, email, chat, etc.) mainly calls. Conduct thorough needs assessments to understand clients' educational goals and challenges. Provide personalized and tailored recommendations based on client requirements. Product Knowledge and Demonstration: Maintain an in-depth understanding of our products and services. Conduct live demonstrations and virtual tours to showcase the features and benefits of our solutions. Guide clients through the sales process, addressing inquiries and concerns along the way. Cultivate and nurture leads to build a robust sales pipeline. Effectively close deals by leveraging consultative selling techniques and objection handling. · Collaborate with cross-functional teams, including marketing and product development, to ensure a seamless customer experience. · Provide regular updates on sales activities and progress to the sales manager. · Maintain a daily calling time of 2.50hrs · Meet tight deadlines and targets Qualifications: Must Be a Graduate Excellent communication and interpersonal skills. Strong problem-solving abilities and a consultative approach to sales. Hardworking and Confident to meet targets If interested please send your resume at hrm@prepmed.in Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹28,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Schedule: Day shift Weekend availability Supplemental Pay: Commission pay Performance bonus Education: Bachelor's (Preferred) Experience: Academic counseling: 2 years (Preferred)

We're Hiring: Support Executive (FASTag Services – Operations) Job ID: SE/OPR/JUNE25 Company: Akova Fintech Solutions Private Limited Location: 18 Rabindra Sarani, Poddar Court Building, Gate No: 3, 3rd Floor, Room No: U, Kolkata – 700001 Salary: As per candidature (competitive and experience-based) Work Mode: Hybrid – Work from Office & Work from Home About Akova: Akova Fintech Solutions Pvt. Ltd. is a leading fintech company specializing in FASTag services, delivering innovative, seamless toll payment solutions across India. We're expanding and looking for motivated individuals to join our growing Operations Support Team. Role Overview – Support Executive (FASTag Services): As a Support Executive, you’ll be the first point of contact for our customers, assisting them with FASTag-related queries through phone, chat, and email. You’ll play a key role in ensuring smooth user experience, issue resolution, and service education. Responsibilities: Respond to customer queries via phone, chat, and email. Assist with FASTag account issues, transaction disputes, and service interruptions. Educate users on new features, policies, and processes. Guide customers through troubleshooting and self-service steps. Ensure timely resolution and maintain follow-up on open tickets. Accurately document customer interactions and feedback. Preferred Skills & Qualifications: Strong communication skills (verbal & written). Ability to manage multiple queries in a fast-paced environment. Preferred Knowledge: SQL Python Advanced Excel Problem-solving mindset with a customer-first approach. Freshers welcome – training will be provided. Work Details: Rotational Shifts (Details shared during interview) Hybrid Role – Work from Office and Work from Home flexibility High-visibility operational role with impact Why Join Akova? Training and mentorship provided Opportunity to grow in the fintech sector Friendly and collaborative work culture Flexibility and career advancement opportunities Apply Now: Send your updated CV to: pratik.ghosh@akova.in Contact: 9147067841 Job Type: Full-time Pay: ₹13,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Shift: Rotational shift Work Location: In person

Job Description Summary Responsible for auditing expense reports, corporate credit card processes, and out-of-pocket expenses against expense management system data and statements , while providing support for travel bookings . Job Description Qualifications & Experience 4-6 years of analytical experience, preferably in Travel & Expense roles. Basic understanding of CONCUR , Workday audits , and corporate T&E policies . Strong customer service and communication skills to handle employee queries. Ability to investigate and resolve audit-related issues efficiently . Key Responsibilities Audit employee expense reports for accuracy and compliance with company Travel & Expense policies . Investigate and resolve discrepancies in expense reports. Manage inquiries from employees via email and chat, providing quick and professional responses regarding expense policies and procedures. Train new travelers and corporate card users on the Expense Reporting system , ensuring adherence to corporate policies. Maintain process and user documentation , ensuring timely updates as needed. Coordinate with travel partners to ensure systems are up-to-date and aligned with the program. Assist employees with travel-related queries to provide seamless support. Show more Show less

We are actively hiring for customer support specialist (international voice and non-voice process) Job Location : Jaipur Qualification : Undergraduate/ Graduate. With excellent communication skills both written and verbal communication in English. Salary upto : 35 K CTC Role : Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Candidates from PAN India can apply. Job Types: Full-time, Fresher Pay: ₹27,000.00 - ₹35,000.00 per month Benefits: Health insurance Provident Fund Schedule: Night shift Rotational shift Ability to commute/relocate: Jaipur, Rajasthan: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred) Education: Higher Secondary(12th Pass) (Preferred) Experience: total work: 1 year (Preferred) Customer service: 1 year (Preferred) Language: Hindi (Preferred) English (Required) Work Location: In person

Job Title: International Customer Care Executive (Non-Voice Process) Location: Jaipur, India Salary: ₹27,000 - ₹35,000 per month We are seeking highly motivated International Customer Care Executives for our non-voice process team. This role offers the opportunity to provide exceptional customer support to our international clients via email and chat platforms. Key Responsibilities: Handle customer inquiries via email and chat, ensuring quick and accurate responses . Resolve customer issues related to products, accounts, and services, maintaining a positive customer experience . Document all interactions in the CRM system, escalating issues when needed. Meet performance metrics including response time and customer satisfaction. Skills & Qualifications: Excellent written communication in English with strong grammar. Experience in customer service or non-voice processes is a plus. Proactive problem-solving skills with a focus on customer satisfaction . Ability to multi-task and meet deadlines in a fast-paced environment. Proficiency in CRM systems , email, and chat tools. Why Join Us? Competitive salary: ₹27,000 to ₹35,000 per month. Work in a dynamic, global environment with international clients. Career growth opportunities and comprehensive training . Collaborative work culture focused on employee well-being. If you are passionate about customer service and eager to grow in an international BPO setting, apply now ! Job Types: Full-time, Permanent, Fresher Pay: ₹27,000.00 - ₹35,000.00 per month Benefits: Paid sick time Paid time off Provident Fund Schedule: Evening shift Fixed shift Night shift Rotational shift Weekend availability Supplemental Pay: Commission pay Performance bonus Education: Higher Secondary(12th Pass) (Preferred) Experience: total work: 1 year (Preferred) Customer service: 1 year (Preferred) Language: English (Required) Hindi (Preferred) Work Location: In person

Our story At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.” Our Values: Champion People – be empathetic and help create a place where everyone belongs. Grow with purpose – Be inspired by our higher calling of improving lives. Be Alight – act with integrity, be real and empower others. It’s why we’re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com . The Alight Operations Team is responsible for providing timely and accurate customer service through any/all the mediums- email, phone and web chat, requiring strong communication skills and knowledge of client plans and provisions to resolve the participants’ issues. We strive for first-call resolution while adhering to service level agreements, ensuring a positive participant experience through effective solutions and personal service. Responsibilities Handling claims related to FMLA, disability (STD/LTD), parental leave, personal leave, and other applicable programs. Taking a decision on leaves, resulting in either approval, denial or extension of the leaves. Managing and processing employee leave claims in compliance with federal, state, and company policies. Articulate complex client plans and provisions in a simplified and understandable manner to take an informed decision meeting client SLA’s. Maintain internal & client defined quality scores. Consistently meet or exceed KPIs. Ensuring proper documentation and follow-ups in accordance with SOPs. Identifying issues, process delays, and quality problems and recommending and implementing solutions. Execute Issue/Query/ Workflow Resolution Ongoing client delivery of quality service /audits & First level quality check. Consistently applying logical reasoning and critical thinking skills. Ability to work in a fast-paced environment with short deadlines. Take complete ownership of self-learning & development Requirements Bachelor’s degree in BCom, B.A, BBA (Full time MBA/MCA/B Tech/BE/B Ed candidates will not be considered). Associate Level hires: 2-5 years of work experience in Insurance Claims/Leave claims and Backend Operations (International Voice /Non-Voice/Blended process) Analyst Level hires: 5 - 8 years of work experience in Insurance Claims/Leave Claims and Backend Operations (International Voice/Non-Voice/Blended process) Outstanding customer service skills Excellent verbal and written communication skills. Basic computer knowledge (MS-Office, Excel) Good analytical skills & attention to detail. Ability to work evening/night shifts Alight requires all virtual interviews to be conducted on video. Flexible Working So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row. Benefits We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Inclusion We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact alightcareers@alight.com . Equal Opportunity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ, disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting their recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Show more Show less

Company Description BirdChime is a leading Shopify Apps development firm. Role Description You will be responsible for assisting clients with their inquiries via email, live chat, and phone calls. The individual will act as the first point of contact for customers and provide support to resolve their issues quickly and efficiently. The candidate will also troubleshoot and collaborate with the internal team to ensure that customer issues are resolved promptly and satisfactorily. This is a full-time remote role for a Shopify Developer with expertise in HTML, CSS, JavaScript, and Liquid. The role involves helping our merchants integrate the app with their Shopify theme and configure it as per their store requirements Qualifications Excellent verbal and written communication skills Excellent Product Support, Customer Support, and Technical Support skills Proficiency in Shopify platform, HTML, CSS, JavaScript, and Liquid Experience in developing or customizing Shopify themes and apps Knowledge of responsive design principles and best practices Strong problem-solving skills and attention to detail Ability to work independently and collaboratively in a team environment Show more Show less

Roles and responsibilities: CHAT AND DISPUTES EXPERIENCE INTO US PROCESS MANDATORY CSAT/NPS/Performance management of top quartile and bottom quartile performers. Manage Day-To-Day Activities Of The Team And Ensure Compliance To Procedures And Policy Guidelines Encourage And Motivate Team To Meet Organizational Goals Develop Team Skill Sets And Manage Personal Development Goals For The Team Proactively Updates On New Procedure Responsible For Staff Retention Within The Team Presents Detailed Information And Responds To Questions From Managers, Clients And Customers Responsible For Maintaining Discipline / Absenteeism Of Team On The Floor Responsible For Feedback And Coaching Good MS Office Knowledge Work Closely With The Teams To Achieve Qualitative Targets Specified By The Client Will Be Responsible For Hourly & Daily Performance Will Be Responsible For Client Communication For His Process Need To Ensure Low Performers Are Motivated, To Get The Required Revenue From Them Ensure Prompt & Accurate Service & Achievement Of Target To Identify Training/Coaching Needs Of Team Members And Provide The Same To The Manager Should Have Good Knowledge Of MS Excel Good Communication Skills Team Handling Skills Key Skills : Email queue Knowledge Good analytical skills Time Management Ability to multitask Ability to work well in and promote a team environment Knowledge of NPS People management skills Flexible to adapt new workflows Excellent communication and comprehension skills are required Preferred Skills: Strong communication skills in English Critical Competencies: Customer Service Good analytical skills Must be very good with data representation Must be very good with MS Excel Time Management Ability to multi-task Show more Show less

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. It started with one Ridiculously Good idea-create a different breed of BPO! At TaskUs, we understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. If that's something you want to be a part of, apply today! What does a Customer Care Specialist really do? Imagine yourself going to work with one thing in your mind: to provide the best customer experience to your clients. Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics. Roles and responsibilities: Deliver exceptional customer service by promptly addressing customer inquiries, resolving issues efficiently, and ensuring overall customer satisfaction; Research and provide accurate and timely responses to inquiries coming through phone, email, and live chat support channels; Navigate internal and external documentation and resources to provide world-class service; Identify and escalate priority or unresolved issues to appropriate internal teams; Route calls to the appropriate resources when necessary and document all customer interaction information according to standard operating procedures; Identify, troubleshoot, and communicate emerging trends and patterns in accomplished issues; Strive for high-standard customer satisfaction and experience and ensure that all calls are handled professionally based on the quality guidelines set by the client; Adhere to established protocols, KPIs, guidelines, and company policies to ensure consistent and standardized delivery of customer service; Foster a collaborative work environment by engaging with team members, supervisors, and other departments to resolve customer issues, share knowledge, and contribute to a positive team atmosphere; Participate in all mandated internal and external training and/or seminars; and Get to know, understand, and comply with TaskUs' policies and procedures. Technical skills and qualifications: Computer literate and proficient in the use of Windows OS, Apple OS, Microsoft Office, and Google applications Familiar with customer support software, including Zendesk, Slack, and internal troubleshooting tools to resolve issues Fluent in the English language, as well as reading and writing in English Must be at least a high school graduate Soft skills: Problem-solving and critical-thinking skills Great communication skills, written and oral Must be adaptable and flexible, demonstrating abilities to work with process and information changes Empathic toward customers and can maintain a customer-centric approach Team player: acts as a key participant within the internal team and broader company by taking part in department initiatives, providing feedback/updates, promoting collaborative solutions, and supporting colleagues/departments Open to feedback, eager to learn, and can show improvement Personality traits required: Resilient, calm, and professional when dealing with challenging situations Adaptable to a dynamically changing business Trustworthy and reliable with a high level of integrity Resourceful, high attention to detail, and the ability to multitask What's in it for you? Competitive salary Great benefits package Professional growth opportunities with the chance to learn from many different functions A fun and inclusive workplace About Us TaskUs is a leading provider of outsourced digital services and next-generation customer experience to the world's most innovative companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery and ride-sharing, Technology, FinTech, and HealthTech. As of March 2023, TaskUs had a worldwide headcount of approximately 47,700 people across 27 locations in 13 countries, including the United States, the Philippines, and India. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ . Show more Show less

What You'll Do: Manage and update daily/weekly class, lab, and exam schedule sLock/unlock sessions on LMS and coordinate with the academic tea mManage content across LMS environments (Gamma, Beta, Live )Fix content errors and work with the content team for update sSend reminders and announcements via Web Engage and community tool sRespond to or escalate student queries as neede dTrack attendance, submissions, and engagemen tMaintain reports and trackers in Excel/Google Sheet sShare weekly updates and suggest process improvement sCollaborate with content, academic, tech, and support team s What We're Looking Fo r: Bachelor's degree (Commerce, Business, or any stream is fi ne)Comfortable with Google Sheets / Excel should know how to use basic formulas, filters, and formatt ingCan navigate and work on online tools, dashboards, and platforms with e aseClear and professional communication skills both written and ver balDetail-oriented you'll be handling reports, trackers, and time-sensitive upda tesSelf-starter someone who takes initiative, follows up, and gets things d oneBasic knowledge of using tools like Chat GPT to draft messages, summarize documents, or get quick help for tasks (example: writing announcements, creating checklists, or exploring new ide as) Location & Work Deta ils: Working Days: Monday to Saturday (6-days a week)Work Tim ings: 8:00 AM - 5: 00 PMCompensa tion: 3 to 3. 6 LPA Show more Show less

The Opportunity Avantor is looking for a Sales Application Support Specialist – German Language. The associate will be responsible for providing both pre- and post-sales technical support to customers and sales associates via telephone, email, and live chat. Our team comprises experts from various scientific fields within Life Sciences. What We’re Looking For Education: Graduate/Postgraduate Degree in Chemistry, Biology, Microbiology, Biotechnology, or an equivalent life science discipline. Experience 0-2 years of experience working in Life science-related industry (ex: molecular/ microbiology labs). Language Proficiency: Proficient in German (Level B1/B2 preferred) Preferred Qualification Communication Skills: Excellent communication skills with telephone etiquette. Team Player: Strong team player with a drive for results. Customer-Centric Approach: Ability to provide accurate information in a user-friendly manner to both technical and non-technical purchasers. Sales Awareness: Understanding of the sales process and commercial aspects of the service, with attention to detail and accuracy. Analytical Skills: Ability to comprehend technical enquiries, analyze customer requirements, and ensure complete information before formulating responses. Competencies Analytical and Critical Thinking Collaboration & Teamwork Continual Improvement and Innovation Customer Focus Developing People Driving Results Adherence to Avantor’s policies, procedures, rules, and guidelines Upholding Avantor Culture and Values How You Will Thrive And Create An Impact Technical Support: Offer first-line technical information about our product range to customers via hotline or email. Enquiries are allocated among team members to leverage their technical expertise, with an emphasis on expanding knowledge and addressing diverse queries. Sales Enhancement: Maximize sales opportunities through technical assistance by: Providing product specifications and application support Checking product compatibility Identifying products based on end-user applications Suggesting alternatives for unavailable products Upselling products and services where feasible Database Maintenance: Maintain a comprehensive database of supplier product information, specifications, and certificates. Relationship Building: Foster strong relationships with Avantor sales staff and customer service associates to ensure seamless service delivery. Perform Under Pressure: Deliver results under pressure, adhering to agreed service levels and following through on all commitments. Disclaimer The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd Party Non-solicitation Policy By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation Show more Show less

Key Responsibilities: Manage and optimize Google Ads campaigns, including remarketing Leverage Google Analytics to drive insights and improve performance Work with tools like Surf Chat, PMS, and other marketing platforms Handle monthly ad budgets of ₹8–10L+ with proven ROI Collaborate with content, tech, and sales teams for full-funnel optimization Requirements: 2–4 years of experience in performance marketing (Google ecosystem) Hands-on experience in EdTech campaigns Strong command over analytics, audience segmentation & retargeting Familiarity with Surf Chat and PMS systems Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. This role has the primary objective is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Fulfils approved requests following agreed procedures. Provides telephonic or chat support to clients when required. Executes approved maintenance activities including patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Proactively identifies opportunities for work optimization. Updates existing knowledge articles or creates new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to): Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience). CCNA or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Entry-level experience or completion of the relevant intern program. Entry-level experience with troubleshooting and providing the support required in network / data center / systems / storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.). Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. The primary objective of this role is to ensure zero missed service level agreement conditions. The Managed Services Cross Technology Engineer (L1) focuses on first-line support for standard and low complexity incidents and service requests. This role focusses across two or more technology domains such as (but not limited to) Cloud, Security, Networking, Applications and / or Collaboration. The Managed Services Cross Technology Engineer (L1) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Provides telephonic or chat support to clients when required. Schedules maintenance activity windows for patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Updates existing knowledge articles or create new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience) Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role) Relevant certifications include which are considered desirable (but not limited to): CCNA or relevant level 1 Network Security Microsoft Certified, Azure Administrator Associate AWS Certified, Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) Required Experience: Entry-level experience with troubleshooting and providing the support required in security / network/ data center/ systems/ storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Security, Network, Data Centre, Telephony, etc.). Basic knowledge of ITIL processes. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. This role has the primary objective is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Fulfils approved requests following agreed procedures. Provides telephonic or chat support to clients when required. Executes approved maintenance activities including patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Proactively identifies opportunities for work optimization. Updates existing knowledge articles or creates new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to): Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience). CCNA or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Entry-level experience or completion of the relevant intern program. Entry-level experience with troubleshooting and providing the support required in network / data center / systems / storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.). Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

About the position We seek a highly motivated and experienced candidate for our new venture, GOOD ENOUGH, having experience in the whole gamut of customs and EXIM Regulations matters in the manufacturing industry. Roles & Responsibilities • Customs-related compliance: o Ensure accurate duty calculation, payments, and timely submission of customs duty returns. o Monitor duty exemptions and concessions under schemes like EPCG (Export Promotion Capital Goods) and similar programs. o Ensure compliance with all import/export regulatory requirements and standards. o Coordinate with customs authorities to resolve issues related to shipments and tariff classifications, HSN codes. o Stay updated on any changes in customs regulations and policies. • Documentation and Reporting: o Prepare, verify, and submit all customs documentation, including bills of entry, shipping bills, and related paperwork. o Maintain accurate records of all import/export transactions and generate monthly/quarterly reports as required. o Handle returns, refunds, and duty drawback applications as per regulatory guidelines. • Import/ Export and Custom related schemes/ benefits: o Apply for and manage benefits under various export-import schemes (e.g., EPCG, MEIS, SEIS, IGCR, Duty Drawback/Remission, etc.). o Liaise with the Departments & officers for scheme approvals, renewals, and amendments. o Ensure compliance with scheme terms and conditions, and manage end-use obligations. • Coordination and Liaison with the department: o Coordinate with logistics providers, clearing agents, and suppliers to facilitate the timely movement of goods. o Serve as the point of contact with government agencies (e.g., Customs, DGFT) and manage audits or inspections. • Process Improvement: o Identify opportunities to streamline customs procedures and optimize costs. o Implement strategies for efficient documentation, reporting, and process compliance. Software Skills ERP/SAP, MS-Office and Chat GPT, Icegate Required Skills & Qualifications Sectoral Experience • 5+ years of experience in customs management, particularly in manufacturing or energy sectors. • Strong knowledge of Indian customs regulations, import/export laws, and trade schemes (e.g., EPCG/IGCR/MEIS, etc.). • Proficiency in using customs and trade software. • Excellent Verbal communication skills, both written and oral. • Excellent Analytical Skills • Proactive, Self-starter, Disciplined, Systematic in approach • Excellent Interpersonal relationships with people • Detail-oriented & Leadership and Managerial Skills • Comfortable working alone or as part of a team. • Time management skills to prioritize tasks efficiently. Electronics, Power Electricals, Solar, Heavy Machinery, Automation & Robotics. Show more Show less

Cin7 is a fast-growing global software company that provides solutions for modern-day product sellers. We help these sellers keep track of their inventory at scale, and help them sell their products across multiple sales channels around the world. Cin7 is expanding very quickly with a mission to become the leading Inventory Management Software brand in the world, and we are looking for a motivated and driven individual to join the team. The purpose of support is to help customers to use our products to run their business Focus : The focus of the Technical Support Specialist is on helping our customers to successfully use our products to run their business Impact : Your impact is on our customers What you do helps Cin7 to retain customers and to strengthen our reputation. Good support is good for business! Everyone in support helps customers to use our products to run their business as per our purpose. Channels of Support : Case Creation and Chat and proactive outbound via Zoom What You’ll Do Your main duty is to interact with customers and resolve customer queries via our channels of support You will work on issues our customers are facing using your troubleshooting and problem solving skills to identify and address the root cause We do not have an inbound phone support line, so your main channels of support with customers will be on cases and via chat, although we do expect you to proactively book Zoom calls with customers, especially when they are struggling or have multiple issues to resolve What You’ll Bring Minimum 3 years of experience in a customer-facing role, preferably in a SaaS environment Exceptional Customer Support skills Excellent written and verbal communication skills Relevant education in Business/Commerce, Accounting or similar experience is desirable Awareness of what it takes to run a small to medium sized business, run a warehouse, supply chain or manage inventory would also be advantageous Why work for us? We are a fast growing business going through a huge amount of growth. You’ll have the opportunity to work on products that are used by our global customer-base and at the same time you’ll be growing your career and developing new skills. Hybrid work environment Work From Anywhere for 30 days in a six month period Celebrate your birthday with a paid day off A Global Cin7 Day celebrated companywide, providing you a dedicated holiday to focus on your own wellbeing. Recruitment referral bonus Work for a Great Place to Work® Why CIN7? CIN7 is a leader in one of the most exciting software verticals right now, and we're growing exponentially. We're looking to add people to our team who are passionate about working with a fast growth tech company. At CIN7, we make great products available to everyone. Every month, millions of sales orders flow through our platform reducing the cost, effort and time for product sellers so they can quickly get products to customers and build their brands without worrying about their operations. We pride ourselves on providing Inventory Management and Supply Chain software to help medium-large product businesses thrive in a highly competitive, digital world. CIN7 centrally manages inventory across multiple locations and channels, connecting 500+ systems to support receiving, selling and shipping stock. We value diversity at Cin7, and bring people into the heart of everything we do. We hire, recruit, and promote without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, pregnancy or maternity, veteran status or any other status protected by applicable law. We understand the importance of creating a safe and comfortable work environment and encourage individualism and authenticity in every member of our team. Show more Show less

Our story At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.” Our Values: Champion People – be empathetic and help create a place where everyone belongs. Grow with purpose – Be inspired by our higher calling of improving lives. Be Alight – act with integrity, be real and empower others. It’s why we’re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com . Customer Services Representative Associate/Analyst - Customer Service The Alight Customer Services Team is responsible for providing timely and accurate customer service through any/all mediums including email, phone and web chat, requiring strong communication skills and knowledge of client plans and provisions to resolve the participants’ issues. We strive for first-call resolution while adhering to service level agreements, ensuring a positive participant experience through effective solutions and personal service. Responsibilities Handling a leave of absence claims initiation requests from our clients’ employees to answer questions, provide education, and solve complex HR and financial issues related to their claims. Handling claims related to FMLA, disability (STD/LTD), parental leave, personal leave, and other applicable programs. Spend 100% of production time logged in on calls Articulate complex client policies and leave provisions in a simplified manner. Maintain internal & client defined quality scores. Ensure Customer Service Representative, Team & Client level targets (Customer Satisfaction, Service Level %, Average Handle Time, Session Time, Wait Time, Abandon Rate, Call back timeliness etc.) are met or exceeded consistently. Ensure proper documentation and follow-ups and follow SOP’s Identifying issues, process delays, and quality problems and recommending and implementing solutions. Consistently applying logical reasoning and critical thinking skills. Ability to work in a fast-paced environment with short deadlines. Take complete ownership of self-learning & development Requirements Bachelor’s degree in B.Com, B.A, BBA,B.Sc (Full time MBA/MCA/B Tech/BE/B Ed candidates will not be considered). Associate Level hires: 2-5 years of work experience in International Customer Service “Voice” Process. Analyst Level hires: 5 - 8 years of work experience in International Customer Service “Voice” Process. Excellent verbal and written communication skills. Outstanding customer service skills Appropriate Typing speed to be able to efficiently manage documentation during/post interaction. Ability to work evening/night shifts (5.00 PM to 6.00 A.M Window) Alight requires all virtual interviews to be conducted on video. Flexible Working So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row. Benefits We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Inclusion We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact alightcareers@alight.com . Equal Opportunity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ, disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting their recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Show more Show less

Easyship is revolutionizing logistics for eCommerce. With our all-in-one cloud based shipping software, businesses of all shapes and sizes have the tools needed to scale globally. At Easyship we believe in accelerating borderless commerce. We’re proud that a diversity of small business owners, crowdfunding campaigns, and global brands trust Easyship as their gateway to the world.To learn more about us click here. Job Title: Customer Support Executive Reports to: Head of Customer Support Location : Office Bangalore Work Allocation: Shifts across APAC, EU and US hours required. Key Relationships: Operations Team, Sales Team Job Purpose: To support all Easyship customers by responding to queries and questions in a timely and effective manner through channels including Email, Live Chat and Social Media. Achieve this by following our internal process whilst continuously identifying process and product optimization opportunities, supporting day to day issues and solving problems in a fast-paced, multichannel environment. What you’ll do: First point of contact for Easyship customers through Live Chat, Telephony, Email and Social Media Liaise with couriers and third parties to ensure customers get the best possible experience Collect customer feedback for service improvement and product development Engage with customers to build and maintain long-term relationships and address customer needs Collaborate with internal departments on sales, marketing, product and partner expansion Collect customer feedback for service improvement and product development Ensure we receive positive feedback on all of our review channels, and maintain our high feedback scores Make the customer as successful as possible Who you are: An empathetic approach and a passion to help people Attention to detail Ability to work well under pressure in a fast-paced environment 2+ years experience in a customer service role Excellent communication skills. CRM software knowledge eg Zendesk/Salesforce Strong problem-solving skills and creative thinking Good command of Google and Office Suites What you’ll get: Competitive Equity Package : Earn more than just a competitive salary. Receive equity shares to gain wealth as the company grows. Generous Vacation Policy: We think time off is essential… and we encourage it! Duvet Day: Perfect for those cold winter days, when you don’t want to escape the warmth of your bed! Mental Health Day: You deserve a day off! A chance to recharge and enjoy ‘Me Time’ 4 weeks of ‘Work from Anywhere’: Whether you’re working from the beautiful beaches in the Bahamas or by the fireplace on your ski trip in Switzerland - just make sure to send us a picture! Professional Development: We’re here to help you hit your career goals to help get you where you want to be. Company issued laptop: Who wants to work from their personal laptop? Let’s keep work and personal life separate! Headquartered in London with offices in New York, Hong Kong, Singapore, Melbourne, Toronto, Bengaluru and Taipei – our team is global and growing. We encourage you to apply if a challenge excites you. Come and join the Easyship team! Show more Show less

Job Requirements Job Title: Customer Care Executive Company Name: Startek Location: Noida, Uttar Pradesh Salary: ₹17,000 - ₹18,500 per month Employment Type: Hybrid (Work From Home) Job Description Startek is looking for Customer Care Executives to join our team for an exciting E-commerce Chat Process. This is a work-from-home opportunity with the convenience of a hybrid work model. As a Customer Care Executive, you will be responsible for handling customer queries and complaints tactfully, ensuring an excellent customer experience at every interaction, and taking complete ownership for customer satisfaction. Key Responsibilities Efficiently handle customer queries and complaints Provide excellent customer experience during all interactions Take complete ownership of customer issues and ensure end-to-end resolution Demonstrate good analytical ability in resolving customer concerns Preferred Candidate Profile Excellent written and oral communication skills in English Display good customer service skills Prior experience in BPO voice processes will be preferred, but freshers can also apply Ability to create a work-from-home environment Willingness to work in a 24/7 environment Must have own Laptop/Desktop with a reliable Internet connection for remote work FAQs 1Q: What is the job title? A: The job title is "Customer Care Executive II - E-commerce Chat Process." 2Q: Is this a remote job? A: Yes, this is a work-from-home opportunity with a hybrid work model. 3Q: What locations are these openings available in? A: The openings are available in Noida, Uttar Pradesh; Bangalore/Bengaluru, Karnataka; and Delhi/NCR. 4Q: Is prior BPO voice process experience necessary? A: While prior experience is preferred, freshers are also welcome to apply. 5Q: What are the required communication skills? A: Candidates should possess excellent written and oral communication skills in English. 6Q: What equipment is required for working from home? A: Applicants must have their own Laptop/Desktop with a reliable Internet connection. Show more Show less

📢 We're Hiring: Social Media Marketer & Content Creator 📍 Location: Jaipur (In-house) 🕐 Type: Full-time 👥 Openings: 1 💼 Experience: 1+ years (Freshers welcome if you have a strong portfolio!) 🎯 About the Role: Are you a creative force who thrives on storytelling and understands the psychology behind viral content? Do you have a knack for crafting engaging visuals and videos that stop people in their scroll? We’re looking for a Social Media Marketer & Content Creator to join our team! In this role, you’ll be shaping the online presence of multiple brands by designing eye-catching social media posts, creating short-form videos, and implementing creative strategies that resonate with audiences. 🔧 Responsibilities: Design and publish creative social media posts across various platforms Produce high-performing short-form videos (Reels, Shorts, etc.) Create impactful visuals and videos for ad campaigns Leverage AI tools (like ChatGPT) for content planning, ideation, and research Stay on top of content trends and audience behavior Collaborate with the team to bring brand stories to life ✅ You Should Have: Basic to strong video editing skills (CapCut or similar tools) A creative mindset with a strong problem-solving ability An understanding of content psychology & audience behavior Familiarity with AI tools like ChatGPT for ideation and content planning A solid portfolio that showcases your creative work (even if you’re just starting out) 🌟 Why Join Us? Be a part of a fast-growing, dynamic, and creative environment Freedom to experiment and grow your skills Work hands-on with multiple exciting brands Learn the ropes of performance and creative marketing Ready to dive in? If this sounds like the perfect fit, send us your portfolio and resume to [Your Email] or DM me directly to chat more! Let’s create something amazing together! Show more Show less

At SmartBear, we believe building great software starts with quality—and we’re helping our customers make that happen every day. Our solution hubs—SmartBear API Hub, SmartBear Insight Hub, and SmartBear Test Hub, featuring HaloAI, bring visibility and automation to software development, making it easier for teams to deliver high-quality software faster. SmartBear is trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including innovators like Adobe, JetBlue, FedEx, and Microsoft. Associate Product Support Engineer Troubleshoot and solve technical support issues Gain knowledge of the systems and increase your technical skill set Work to resolve customer issues using TCP/IP protocol stack and API knowledge Team intro Support services at SmartBear include self-help content (user guides, videos, tutorials, FAQ’s) and live agent support (via phone, email, screen share and chat). SmartBear offers business hours support as well as 24x7 support to its customers around the world. We have support centers around the globe to provide follow the sun support. Go to our product page if you want to know more about API Lifecycle at SmartBear . You can even have a free trial to check it out 😊 About the role: As an Associate Product Support Engineer you will be reporting to Product Support Manager and be responsible for delivering technical support services to our customers. You will be working closely with our development teams as part of supporting customers, gaining knowledge of the systems and increasing your technical skill set. We take our customers’ problems very seriously, and providing quick, friendly help to our users is a top priority throughout the company. Troubleshoot and solve technical support issues with external customers (via email, screen share, live chat, Communities, phone, etc.). Create, document and track the progress of new customer issues as they become available. Collaborate with fellow support colleagues and other internal organizations, e.g. development, to achieve superior customer service. Obtain the necessary knowledge and skills to become progressively proficient with responsible products. Be the customer advocate when providing feedback to internal organizations. Look for ways to improve productivity of issue resolution and better ways to help customers. We are looking for you if you have: Up to 1 year of experience. English at least on B2 level. Excellent customer facing skills. College Degree in Computer Science, Computer Engineering, or technical equivalent. Very good communication skills and an ability to work with remote teams. Basic knowledge of API design and testing. Knowledge of at least 1 programming language is preferable. Why you should join the SmartBear crew: You can grow your career at every level. We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun. We love celebrating our SmartBear; we even encourage our crew to take their birthdays off. We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person. We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes. Did you know: Our main goal at SmartBear is to make our technology-driven world a better place. SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve. SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India. We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and Built-in Best Places to Work. SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status. Show more Show less

Hiring For Voice UK Voice Process - 25K Per Month -Gurugram Grad/UG's / Fresher 18K Per Month 1 Year Exp Any Domain 25K Per Month NO BE/B.TECH 24/7 Shift 5 Days Cabs Available Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Job Title: Customer Support Executive (Voice & Non-Voice) Location: Noida Sector 9 Employment Type: Full-Time | On-Site Company Name: WTF Gyms About the Company: WTF Gyms is India’s fastest-growing fitness-tech brand, committed to transforming the customer experience in the fitness industry. With a strong presence across Delhi NCR, we pride ourselves on delivering exceptional support, service, and results to our members and clients. Role Overview: We are looking for a proactive and customer-focused Customer Support Executive to manage interactions across both voice and non-voice channels—including phone calls, emails, and live chat. This is a full-time, day-shift role based in Noida Sector 9, ideal for candidates with strong communication skills and a passion for helping others. Key Responsibilities: Handle inbound and outbound customer queries via phone, email, and chat. Resolve issues effectively and provide accurate information using internal tools. Log all customer interactions and follow up where necessary. Collaborate with internal departments to ensure seamless resolution. Maintain a courteous, empathetic, and professional tone in all interactions. Requirements: Excellent verbal and written communication skills in English and Hindi. 0–2 years of experience in a customer support role (voice/non-voice). Strong listening ability and a customer-first attitude. Basic computer proficiency and experience with CRM platforms. Ability to thrive in a fast-paced, team-oriented environment. Willingness to work in day shift only. Show more Show less