We are hiring for Technical Customer Service Associate/ Sales Administrator/Invoicing Specialist profile Fresher and experience both can apply. - Night Shifts -5 days working -Ability to resolve the customer queries over Call and Chat. Requirements: - Good English communication skills - Qualification: Graduate (B.Tech, BCA, MCA, MBA, BBA, 3 years diploma) Responsibilities: 1. Handle customer inquiries through channels like chat and calls 2. Provide assistance and support to US team and customers with their queries and concerns. 3. Maintain accurate records of interactions and transactions. 4. Follow company policies and procedures while addressing customer needs. 5. Collaborate with team members to ensure efficient customer service delivery. 6. Adhere to quality standards and KPIs set by the company. 7. Continuously improve product knowledge to better assist customers. Job Type: Full-time Pay: ₹200,000.00 - ₹400,000.00 per year Benefits: Health insurance Paid sick time Provident Fund Schedule: Night shift Supplemental Pay: Overtime pay Ability to commute/relocate: Zirakpur, Punjab: Reliably commute or planning to relocate before starting work (Preferred) Experience: total work: 1 year (Preferred) Language: English (Preferred) Shift availability: Night Shift (Required) Work Location: In person

Position : Chat Process Executive Job Location : Ahmedabad, Gujarat What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? In this role, you'll work to resolve customer issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one You'll report to Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team. During a Typical Day, You’ll Answer incoming communications from customers Connect and resolve issues with customers using written communication only What You Bring to the Role 1 year or more customer service experience – Freshers welcome to apply Great written communication skills including grammar and spelling High School Diploma Computer savvy Flexibility to work in a 24/7 environment What You Can Expect Knowledgeable, encouraging, supporting and present leadership Diverse and community minded organization Career-growth and lots of learning opportunities for aspiring minds And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you Job Types: Full-time, Permanent, Fresher Pay: ₹26,000.00 - ₹38,000.00 per month Benefits: Provident Fund Schedule: Rotational shift Weekend availability Supplemental Pay: Shift allowance Application Question(s): Are you comfortable with Rotational Shift ? (Cab facility is provided for Night shift) Language: English (Required) Location: Ahmedabad, Gujarat (Required) Work Location: In person

Urgent Hiring for IT Sales | Software sales | BDE | Sr. BDE | BDM share cv on jyotsnaj@futurismtechnologies.com Job Description Job Location: Baner, Pune Experience: 2+ years Work Timings: 6:30 pm to 3:30 am Working Days: 5 days working in a week (Monday to Friday) Must have: * IT sales / Software sales / experience * Excellent communication. * Strong technical knowledge. Roles & Responsibilities: * Make cold calls for new business leads and End to End sales. * Build contacts with potential clients to create new business opportunities. * Keep prospective client database updated. * Support in writing new business proposals. * Maintain knowledge of all product and service offerings of the company. * Arrange meetings for senior management with prospective clients. * Follow company guidelines and procedures for acquisition of customers. * Continuously monitor Chat Application for Visitor Interaction. * Approach Visitors with a Prompt response. * Communicate with customers through live chat and generate leads. Skill-sets: * Excellent written and verbal communication. * Must have good negotiation skills. * Must be able to create good presentations. * Must have excellent interpersonal skills. * Must be detail oriented and an active listener. * Ability to work under pressure. Show more Show less

As a Customer Success Associate , you will ensure a smooth, empowering experience for our users—primarily seafarers—from onboarding to continued engagement. You’ll be the go-to person for user support, issue resolution, and community-building initiatives. Key Responsibilities Manage end-to-end onboarding for new seafarers, from registration to activation. Ensure SLA adherence and timely execution of onboarding tasks. Provide multichannel support (email/chat/phone) for issue resolution and user queries. Track and coordinate global card shipments. Monitor engagement metrics to identify improvements and retention opportunities. Conduct outreach and act as a brand ambassador to drive user acquisition. Organize workshops/events to build community and user engagement. Contribute to customer engagement strategies and initiatives. Collaborate with product, marketing, and other internal teams to voice user feedback. You’ll Be a Great Fit If You Have 3–5 years of experience in customer-facing roles (Customer Success preferred). Strong communication and interpersonal skills. A proactive, independent, and multitasking mindset. Familiarity with KYC/CDD processes. Experience in onboarding design and customer journey optimization. Comfort with CRM/ticketing tools like Salesforce, HubSpot, Freshdesk, or Jira. (Bonus) Exposure to maritime, fintech, or payment industries. Show more Show less

Who we are. Build a brighter future while learning and growing with a Siemens company at the intersection of technology, community and sustainability. Our global team of innovators is always looking to create meaningful solutions to some of the toughest challenges facing our world. Find out how far your passion can take you. About The Job The Client Support Specialist provides legendary client support via phone, email, and chat in various Brightly Software products. The Client Support Specialist will work towards achieving expert knowledge in assigned products we offer in order to provide excellent support to our clients. What will you do? *Delivers legendary Client Support via phone, email and chat support to drive client retentions Answers incoming client requests in a fast-paced environment. Identifies and resolves non-routine technical problems for specific product suite by establishing troubleshooting procedures to meet daily support requirements. Requirements What you need Candidates must be able to work the following rotating shifts/Other shifts as assigned: Weekday Shifts 7 AM to 3:30 PM IST 1 PM to 9:30 PM IST Weekend Shifts 6AM to 2:30PM IST 2PM to 10:30PM IST 10PM to 6:30AM IST Bachelor's degree or 1+ years of client service experience. Basic understanding of the internet and web browsers such as Chrome, Safari, Internet Explorer and Firefox. Experience with MS Office suite of products such as MS Excel, MS Word, and MS PowerPoint. Displays high energy and passion. Demonstrates a strong work ethic and personal integrity. Demonstrates a client first mentality and willingness to go above and beyond to exceed customer expectations. Works well in a team environment and interacts well with all levels of the organization. Proven track record to develop and maintain strong client relationships. Takes initiative for self-development and exhibits persistence in learning new processes. Demonstrates excellent written, oral and listening communication skills. Demonstrates the ability to think analytically to identify issues as well as solutions to problems. Able to complete all assigned duties with limited supervision and understands when to properly raise cross-departmentally or to management Ability to quickly learn, adapt to new information and understand company concepts in a timely manner. What makes you stand out? Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well. Enthusiastic: Shows intense and eager enjoyment and interest Standout Colleague: Works well as a member of a group Thought Provoking: Capable of making others think deeply on a subject. Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well. Enthusiastic: Shows intense and eager enjoyment and interest Standout Colleague: Works well as a member of a group Thought Provoking: Capable of making others think deeply on a subject. The Brightly Culture Service. Ingenuity. Integrity. Together. These values are core to who we are and help us make the best decisions, manage change, and provide the foundations for our future. These guiding principles help us innovate, flourish, and make a real impact in the businesses and communities we help to thrive. We are committed to the great experiences that nurture our employees and the people we serve while protecting the environments in which we live. Together We Are Brightly Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Show more Show less

Role: Sales & Business Development (General Shift) Timings: 9:30 AM to 7 PM Location: Delhi NCR (Gurugram preferred) Type: Internship (Paid) This is a hybrid position Sales Responsibilities Cold Calling: Cold call to potential customers introducing the application to them and assessing their requirements and qualifying them for further processing. Manage inbound sales inquiries: Promptly respond to customer queries received via phone, email, live chat, or other communication channels. Engage in consultative selling: Understand customer needs and effectively communicate the benefits of certifications to convert leads into sales. ​ Maintain CRM records: Document all customer interactions, sales activities, and lead statuses in the CRM system to ensure accurate and up-to-date information. ​ Follow up on leads: Reach out to potential customers who have shown interest via email or WhatsApp to nurture relationships and move them through the sales funnel. ​ Business Development Responsibilities Outbound Outreach Using different media like Social platforms, personal outreach, physical events to generate leads Events Representing the company in different events relevant to the nature of business. Showcasing product and gathering leads Lead Generation Support Assist in identifying new lead sources and nurturing them. Collaborate with marketing for cold outreach campaigns (email, social). Reporting Maintain and share a weekly activity report. Highlight outreach success, event data, community insights, and meetings booked. Show more Show less

OnActive is a leading Business Process Management (BPM) company. OnActive combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative, digitally-led transformational solutions with over numerous clients across various industries. The Role Share your resume to (shabana@onactive.in) You Will Be Responsible For Handling inbound calls and emails in a professional manner. Decent typing speed Provide accurate information on products, pricing, and promotions. Resolving customer inquiries and requests and ensuring strong customer satisfaction. Working with various internal teams to ensure prompt and accurate order processing and delivery. Escalating customer feedback as required. Assist customers with orders, returns, tracking, and queries. Ideal Profile You have at least 1 year experience within a Customer Service or Telesales role, ideally within the Telecommunications industry. You possess excellent interpersonal as well as written and verbal communication skills. You have working knowledge of Teleperformance You are a strong networker & relationship builder You are a strong team player who can manage multiple stakeholders You are a strong mentor and coach who can build high performing teams What's on Offer? Opportunity within a company with a solid track record of performance Work alongside & learn from best in class talent Opportunity to make a positive impact Show more Show less

Description Amazon's Product Lifecycle Support (PLS) offers relevant post-purchase product support to customers, and empowers them to make the most of the products purchased on Amazon. By solving post-purchase product issues, we prevent avoidable returns and help the planet by extending the life of products, thereby generating positive financial and environmental impacts. PLS first launched in Q4 2015 featuring a warranty repair option for Samsung laptops surfaced during the returns process in the Online Return Center (ORC). Since then, PLS has grown substantially, and now offers customers eight product support options - (1) Live call & chat with Amazon product support agent available up to 6 months, (2) Live call & chat with the brand product support agent available up to 2 years, (3) contact the manufacturer yourself by accessing brand phone number and/ support website available up to 2 years, (4) access free warranty repair services available up to 2 years, (5) accessing free replacement parts available until return window, (6) access other sustainable end-of-life options such as trade-in, resell, refill, recycle, donate etc. available up to 2 years, (7) help yourself by watching step-by-step video instructions provided by the brand, and (8) help yourself by following step-by-step instructions provided by the brand. The Product Lifecycle Support (PLS) team at Amazon is seeking a Catalog Specialist II to drive customer awareness and insights initiatives. PLS provides relevant post-purchase product support, helping customers maximize their purchases while preventing avoidable returns. This role focuses on increasing customer awareness through strategic content initiatives across various online marketing platforms. We are looking for a highly customer-obsessed individual with strong ownership, analytical skills, and marketing collaboration experience. Key job responsibilities Develop and execute PLS content strategies to increase customer awareness on YouTube, Reddit, and other online marketing platforms. Collaborate with internal teams to launch and track awareness campaigns, ensuring content effectiveness. Identify high-impact product types and develop targeted educational content to help customers make informed post-purchase decisions. Conduct customer surveys and research to gather insights that drive content improvements. Work closely with marketing and social media teams to align messaging and outreach strategies. Ensure availability during the first half of PST working hours to actively engage in business forums, contribute to key discussions, and influence critical decision-making. Organize and support webinars and customer engagement events to increase awareness of PLS services. Track success metrics for customer awareness initiatives, using data to measure impact and refine strategies. Utilize Excel and SQL to analyze customer engagement data, extract insights, and drive decision-making. Develop scalable SOPs for content creation and distribution across various customer channels. Basic Qualifications 1+ years of program or project management experience Knowledge of SQL and Advanced Excel (Array and Statistical formulas) Experience using data to influence business decisions Preferred Qualifications Knowledge of analytics & statistical tools such as SAS, PowerBI, SQL & ETL DW concepts Knowledge of visualization tools such as Tableau, Datazen, SSRS Experience back office operations, escalation management and troubleshooting environments Ability to analyze customer trends and engagement data to inform strategy. Strong communication and stakeholder management skills to collaborate across teams. Prior experience working with marketing/social media teams. Background in conducting customer research, surveys, and deriving actionable insights. Experience in tracking and optimizing digital content performance. Understanding of customer education strategies and engagement models. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - Amazon Dev Center India - Hyderabad - A85 Job ID: A2931589 Show more Show less

Greetings from IPH, Company Description : IPH Technologies is a Software & Mobile App Development Company located in Uttar Pradesh, India. we specialize in developing market-oriented mobile apps and software solutions. We excel in developing mobile applications for iPhone, Windows, and Android platforms, as well as Mac OS X Apps, Desktop Apps, and Web Apps. Additionally, we offer website designing services and cloud computing solutions to make businesses more manageable and data secure. Role Description : We are looking for full-time on-site role for a Business Development Executive or Bidder with experience in IT Sector (Web and Mobile app development services) Responsibilities: Generating and converting business Leads through using various Platforms like Bidding on Upwork, Fiver, Guru, Freelancer, Social media marketing, Digital Marketing, and Email Marketing.(highlighted skills must to have) Setup company profiles and portfolios on websites and get projects through these websites Build relationships with prospective clients. Answering client questions on live chat E-mail. Identify sales opportunities and create a sales strategy. Ability to take international client calls over Skype or other available mediums. Maintain consistent contact with existing clients. Experience with Lead generator, Calling, Drafting of proposals, Client interaction, Negotiation, Follow ups, and also coordinating with technical teams. Excellent verbal and written English skills for effective communication with overseas clients. Requirements: Experience with lead generation and prospect management and Email marketing, Excellent verbal and written communication skills; the ability to call, connect, and interact with potential customers Persuasive and goal-oriented Possesses an energetic, outgoing, and friendly demeanor Fluent in English written and verbal both Excellent market knowledge Planning and time management skills, good communication skills. Experience Required : 2-4 years of relevant experience Interview Format : Virtual through Google Meet Work Location : Onsite (Lucknow, Uttar Pradesh) Benefits : As per company standards _ Interested candidates can apply at the earliest and share your profile for consideration. References are also welcomed. _ Job Type: Full-time Pay: Up to ₹50,000.00 per month Schedule: Day shift Monday to Friday Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations. About FactSet FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations. Your Team's Impact FactSet is seeking an Experienced software development engineering with proven proficiency in deployment of software adhering to best practices and with fluency in the development environment and with related tools, code libraries and systems. Responsible for the entire development process and collaborates to create a theoretical design. Demonstrated ability to critique code and production for improvement, as well as to receive and apply feedback effectively. Proven ability to maintain expected levels of productivity and increasingly becoming independent as a software developer, requiring less direct engagement and oversight on a day to day basis from one’s manager. Focus is on developing applications, testing & maintaining software, and the implementation details of development ; increasing volume of work accomplished (with consistent quality, stability and adherence to best practices), along with gaining a mastery of the products to which one is contributing and beginning to participate in forward design discussions for how to improve based on one’s observations of the code, systems and production involved. Software Developers provide project leadership and technical guidance along every stage of the software development life cycle. What You'll Do Work on the Data Lake/DAM platform handling millions of documents annually. Focus on developing new features while supporting and maintaining existing systems, ensuring the platform's continuous improvement. Participate in weekly On Call support to address urgent queries and issues in common communication channels, ensuring operational reliability and user satisfaction. Create comprehensive design documents for major architectural changes and facilitate peer reviews to ensure quality and alignment with best practices. Collaborate with product managers and key stakeholders to thoroughly understand requirements and propose strategic solutions, leveraging cross-functional insights. Actively participate in technical discussions with principal engineers and architects to support proposed design solutions, fostering a collaborative engineering environment. Work effectively as part of a geographically diverse team, coordinating with other departments and offices for seamless project progression What We're Looking For Bachelor’s or master’s degree in computer science, Engineering, or a related field is required. 5+ years of experience in software development, with a focus on Database systems handling & operations. Writing and optimizing complex SQL queries, stored procedures, views, triggers Developing and maintaining database schema and structures Creating ETL pipelines for data ingestion and transformation Troubleshooting data issues and performance bottlenecks Mentoring junior developers Proven experience working with APIs, ensuring robust connectivity and integration across the system. Working experience with AWS services such as Lambda, EC2, S3, and AWS Glue is beneficial for cloud-based operations and deployments. Strong analytical and problem-solving skills are critical for developing innovative solutions and optimizing existing platform components. Excellent collaborative and communication skills, enabling effective interaction with geographically diverse teams and key stakeholders. Capability to address system queries and provide weekly On Call support, ensuring system reliability and user satisfaction. Ability to prioritize and manage work effectively in a fast-paced environment, demonstrating self-direction and resourcefulness. Desired Skills: Deep RDBMS knowledge (e.g., SQL Server, Oracle, PostgreSQL) Strong T-SQL/PLSQL scripting Query tuning and performance optimization Data modelling and DWH concepts Often part of app development or analytics teams Stored procedures, functions, views, triggers Query optimization techniques Execution plan analysis Indexing strategies Partitioning and table optimization Logical and physical data modelling Normalization/denormalization What's In It for You At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage. Being a FactSetter means: The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up. Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and company-wide wellness days. Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives. A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions. Career progression planning with dedicated time each month for learning and development. Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging. Learn more about our benefits here . Salary is just one component of our compensation package and is based on several factors including but not limited to education, work experience, and certifications. Company Overview: FactSet (NYSE:FDS | NASDAQ:FDS) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees’ Choice Award winner. Learn more at www.factset.com and follow us on X and LinkedIn . Ex US: At FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to characteristics protected by law. Diversity: At FactSet, we celebrate diversity of thought, experience, and perspective. We are committed to disrupting bias and a transparent hiring process. All qualified applicants will be considered for employment regardless of race, color, ancestry, ethnicity, religion, sex, national origin, gender expression, sexual orientation, age, citizenship, marital status, disability, gender identity, family status or veteran status. FactSet participates in E-Verify. Return to Work: Returning from a break? We are here to support you! If you have taken time out of the workforce and are looking to return, we encourage you to apply and chat with our recruiters about our available support to help you relaunch your career. Company Overview: FactSet (NYSE:FDS | NASDAQ:FDS) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees’ Choice Award winner. Learn more at www.factset.com and follow us on X and LinkedIn . At FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to characteristics protected by law.

Lead Platform Engineer, DevOps Hyderabad, India; Bangalore, India Information Technology 317047 Job Description About The Role: Grade Level (for internal use): 11 About The Role We are looking for a highly driven Senior Platform & Full Stack Engineer who brings passion, innovation, and deep technical experience to join our high-performing DevOps and SRE team. In this role, you’ll help us define, build, and scale the next generation of cloud-native, cloud-agnostic CI/CD pipelines , Infrastructure as Code (IaC) reusable workflows , and AI-driven autonomous deployments . Key Responsibilities Lead the design and implementation of reusable IaC workflows and standardized CI/CD blueprints across multiple teams. Architect and maintain cloud-agnostic deployment solutions with deep expertise in AWS and Kubernetes (EKS). Implement and optimize configuration as code practices using tools like Terraform and GitHub Actions. Partner with developers and SREs to define end-to-end infrastructure workflows — covering compute, network, and storage automation. Contribute as a hands-on developer to internal tools, platforms, and APIs (Java, Go, or similar). Collaborate on cutting-edge initiatives such as Agentic AI workflows and autonomous chat-based deployments using MCP and LLM orchestration. Foster a culture of continuous innovation, high energy, and performance excellence. Required Skills & Experience 10+ years of experience in DevOps, Platform Engineering, or Full Stack Development with platform ownership. Proven experience designing Infrastructure as Code using Terraform at scale. Solid programming skills — J ava ,Python, Javascript and Go preferred Expertise in CI/CD pipeline design and orchestration using GitHub Actions (and optionally ArgoCD, GitLab, Jenkins, etc.). Strong knowledge of AWS services, with hands-on experience in EKS , IAM, networking (VPCs, Route53, ALBs), storage (EBS, S3), and compute. End-to-end understanding of modern cloud infrastructure , DevSecOps, observability, and release practices. Ability to translate product/platform needs into reliable, secure, scalable infrastructure solutions . Excellent problem-solving skills and a mindset for performance, scalability, and resilience. Passion for innovation, high energy, and eagerness to experiment with emerging tech like LLMs and Agentic AI Additional Skills Experience with multi-cloud environments (Azure, GCP). Knowledge of Agentic AI systems , LLMs , or AI Ops use cases. Exposure to platform-as-product or internal developer platforms. Familiarity with Kubernetes Operators, Helm charts, and service mesh (Istio, Linkerd). Why Join Us? Be part of a forward-thinking DevOps and SRE team pushing the boundaries of platform automation. Work on AI-powered workflows and define how infrastructure can be deployed through intelligent assistants. Build developer-centric platforms that make a real impact on engineering productivity and product reliability. Enjoy a culture of innovation, energy, and excellence where your ideas will be heard and executed. What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf - IFTECH202.2 - Middle Professional Tier II (EEO Job Group) Job ID: 317047 Posted On: 2025-06-10 Location: Hyderabad, Telangana, India

Join us on the Splunk TechOps team, empowering our customers to complete our vision making machine data accessible, usable, and valuable to everyone! The team runs Splunk cloud, blending SRE, Systems Engineering and Service Engineering, across functional global teams. Come join a team that is striving for operational awesomeness and trying to automate the world. We have a large presence with large cloud vendors. You should have experience with architecture, deployments, and networking in one or more of the major industry vendors. This is an incredible opportunity to use your existing cloud experience and drive the growth of Splunk Cloud. The Cloud organization at Splunk focuses on building and maintaining robust and resilient platform solutions for SaaS hosting of Splunk’s enterprise software. Our main technologies are Cloud Infrastructure based, focusing on puppet and terraform. WHAT WE’RE LOOKING FOR We are looking for a TechOps SRE to help maintain, contribute to and improve the next generation of our large scale Cloud offering. You will be working with providers and supporting the infrastructure that powers Splunk’s cloud offering. As a part of this TechOps Team, you will troubleshoot and resolve issues that affect the availability and performance of Splunk for our cloud customers 24/7 and support to build automations to automate mundane tasks. You will also be expected to work in shifts to support the SplunkCloud environment 24X7. YOU SHOULD APPLY IF: You have operational experience at scale. You have had hands-on roles that deal with operating systems (particularly Linux) and networking. You might also have worked with Cloud technologies. Your previous job titles might be something close to systems admin, network engineer or devops engineer. You're passionate about your work. Our customers are passionate about Splunk and we want the same from our engineers. You should enjoy actively being responsible for your work and be excited about your projects. You enjoy troubleshooting and analyzing complex problems, identifying patterns and trends in system behavior to uncover underlying issues. You love large complex systems. Experience in working on distributed systems or a passion for finding edge cases that appear at scale. You are interested in how to bring something from a small one off task to how to implement it across several thousand machines at once. You have some development skills. We have code in several languages, ranging from Python and Shell to Go and C++. We don’t expect you to be a software engineer but you should be familiar with basic programming and understand concepts like input sanitisation and unit testing. "How can I automate this process?" is a question you constantly ask yourself. You enjoy to lead hierarchical and functional requests, communicate with TechOps engineers and business partners across Cloud via email, chat, and in person, while assisting team members on your shift with complex tasks Data drives your decisions. Data excites you and you make decisions based on numbers rather than assumptions. If an issue arises, you strive to be alerted before our customers notice. You care about supervising. Shipping code often and getting useful feedback excites you and you’re not worried about changing direction when a solution isn’t working as expected. WHAT WE PROVIDE Opportunities to develop and grow as an engineer. We are always expanding into new areas, working with open-source projects and contributing back, and exploring new technologies. A team of incredibly capable and dedicated peers, all the way from engineering to product management and customer support. Breadth and depth. You are interested to work in an area that dynamically scales to meet the need of Splunk’s cloud offering. You want to go deep into optimizing how we automate every manual process and tedious task we encounter. Growth and mentorship. We believe in growing engineers through ownership and leadership opportunities. We also believe that mentors help both sides of the equation. A stable, collaborative, and supportive work environment. Honesty and collaboration are values we see as a core part of our team identity. We understand the value in open communication—working together to get things done, and to adapt to the changing needs of the team and individuals. This is reflected in both our internal communications and also in how we interact with our customers. Balance. We don't expect people to work 12-hour days. We want you to be successful outside of work too. We trust our colleagues to be responsible with their time and commitment, and believe that balance helps cultivate a positive environment. REQUIREMENTS Requires a minimum of 4+ years of related experience with a technical Bachelor’s degree; or equivalent practical experience Ready to provide on-call support & incident management. Splunk, a Cisco company, is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Note:

Job Title: Senior Support Executive Location: Hyderabad, Telangana Experience Required: 2–4 Years Employment Type: Full-Time About the Role: We are looking for a proactive and detail-oriented Senior Support Executive to join our dynamic team. In this role, you'll be responsible for managing client interactions, resolving complex support queries, and ensuring timely follow-ups and customer satisfaction. You will play a key role in bridging communication between internal teams and customers, ensuring high-quality support delivery. Key Responsibilities: Act as a primary point of contact for client support queries through email, chat, or phone. Resolve issues efficiently by collaborating with internal teams like technical support, product, or operations. Maintain accurate records of interactions, issues, and resolutions in CRM systems. Ensure timely follow-ups and escalation management when needed. Analyze recurring issues and suggest improvements in support workflows or documentation. Train junior support team members and help set quality standards for client interactions. Generate and share periodic reports on support metrics and client satisfaction. Skills & Qualifications: Bachelor’s degree in any discipline. (Preference for IT/Business/Admin backgrounds.) 2+ years of experience in a customer-facing or support role. Excellent verbal and written communication skills in English. Ability to handle multiple client requests with a calm and solution-oriented mindset. Experience with CRM tools (e.g., Freshdesk, Zoho, HubSpot, etc.) is a plus. Strong analytical and problem-solving skills. Ability to work in rotational shifts, if required. What We Offer: Competitive salary and performance-based bonuses. Opportunities for skill development and career growth. A collaborative work culture that values initiative and innovation. Health and wellness benefits (if applicable). Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Schedule: Day shift Morning shift Work Location: In person

Process : US Chat Process Location:- Gurgaon Shift :- US Shift Salary Upto 5LPA Both side cab 5 Days Working Requirements 1. need minimum yr international chat experience 2. grad/ ug both can apply 3. excellent communication #interested candidates can share their Cv in below 👇 number 7289038156 #Walkin Drive # Subhas Nagar, Delhi( 13 June) Show more Show less

We are looking for a qualified Customer Chat email Associate - (Permanent) who must be experienced with Chat Support, Email Drafting and Solving Cust Queries over mails or calls. The Candidate will be responsible for generating sales through various channels by resolving Customer Queries. The candidate should have excellent interpersonal and communication skills as well as a professional appearance. The Candidate should also have good command over English Language proficiency. Responsibilities: Resolving customer complaints & queries brought to your attention under a specific timeline through mails, calls and chat. Overseeing the customer service process. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team. Meet and exceed sales targets. Successfully create business from new and existing customer accounts. Build rapport and establish long term relationships with customers. Requirements: A minimum of 0-1 years experience. Excellent interpersonal and written and oral communication skills. Ability to lead a team. Should have Computer skills, MS Office, Chat Support, Email Drafting. Language Known : Tamil, English, Hindi, Telugu, Malayalam, Working Day : Mon to Sat Working Hours : Flexible * Company Name : Nikah.com * Location: Chennai Adyar. * Contact number : 9566166874 Show more Show less

Location: Ghatkopar West, Mumbai Schedule: 6 days a week (Rotational) Shift Timings: Any 9-hour shift between 09:00 AM - 08:00 PM IST About the Opportunity: We are hiring enthusiastic individuals to join our Customer Support Team . This is an excellent opportunity for freshers and recent graduates who are looking to build a strong foundation in customer service. You will get paid training and learn how to handle customer interactions across multiple growing industries. Responsibilities: Communicate with customers through email, chat, and phone calls . Help customers with product questions, order issues, and service requests. Document conversations and update customer information in CRM tools. Coordinate with internal teams to resolve customer concerns. Learn about D2C processes across brands such as clothing, haircare, self-care, and nutrition. Ensure excellent service and customer satisfaction at every step. What We Offer: Paid training for 2 weeks to help you learn all processes and tools. Hands-on experience with customer support across multiple industries. Supportive work environment and continuous learning opportunities. Hybrid work model: 3 days work from home, 3 days work from office. Eligibility Criteria: Freshers/recent graduates may apply. Good communication skills in English and Hindi (written and verbal). Basic computer knowledge and ability to learn quickly. Must have a personal laptop and stable internet connection for remote work. Team player with a positive attitude and customer-first approach. Interview Details: Walk-in interview schedule will be shared after the initial screening call. Why You Should Apply: Get real-world experience in customer support. Work with a variety of fast-growing brands. Learn and grow in a dynamic environment. Paid training and growth opportunities. We look forward to meeting motivated candidates who are ready to start their careers and grow with us! Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Rotational shift Weekend availability Ability to commute/relocate: Ghatkopar West, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Do you have a personal laptop and stable internet connection for work? How soon are you available to join? Are you willing to work on weekends? Language: English (Preferred) Hindi (Preferred) Work Location: In person

Job Title: Sales Executive (Admission Counselor) Company: Angle Belearn About Angle Belearn: Angle Belearn is a dynamic and growing Edtech company dedicated to providing personalized one-to-one online tuition. We believe in empowering students to achieve their academic goals through tailored learning experiences. We are looking for passionate individuals to join our mission and help connect students with the right learning opportunities. Job Summary: The Admission Counselor will play a crucial role in our student acquisition process. You will be responsible for engaging with prospective students and their parents, understanding their educational needs, and guiding them through the enrollment process for our one-to-one online tuition programs. This role requires excellent communication skills, a student-centric approach, and the ability to thrive in a flexible work environment. Key Responsibilities: ● Student Admissions: * Handle inquiries from prospective students and parents via phone, chat, or virtual meetings. * Conduct consultative sessions to understand students' academic needs, learning styles, and goals. * Clearly explain company's one-to-one online tuition programs, features, benefits, and pricing. * Guide prospective students and parents through the admission and enrollment process smoothly and efficiently. * Follow up with leads and maintain a healthy pipeline of potential students. * Achieve and exceed individual and team admission targets. ● Communication & Relationship Building: * Build rapport and maintain positive relationships with prospective students and their parents. * Address queries and concerns effectively and provide accurate information. * Maintain clear, concise, and professional communication across all channels. ● Administrative & Reporting: * Maintain accurate and up-to-date records of interactions and admissions in the CRM system. * Provide regular reports on admission activities and progress towards targets. * Collaborate with the academic and operations teams to ensure a seamless onboarding experience for new students. ● Skills and Qualifications: * Proven experience in a similar role, preferably in the edtech sector or educational counseling. * Excellent verbal and written communication skills in [Specify language(s) - e.g., English, Malayalam, Hindi]. * Strong interpersonal skills with the ability to build trust and rapport quickly. Empathetic and patient approach towards understanding student and parent needs. * Good listening and problem-solving skills. Ability to explain complex information clearly and concisely. * Flexibility to work in shifts or accommodate varying schedules as per business needs. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Paid sick time Paid time off Compensation Package: Yearly bonus Schedule: Day shift Weekend availability Language: English (Preferred) Work Location: In person

Vidyalai is an Ed-Tech startup that provides personalized learning solutions and educational products to students across the globe. We cater primarily to the secondary and higher education market, which includes middle school, high school, and college students. Through a video chat and a collaborative online whiteboard, our state-of-the-art online classrooms enable students from all over the world to learn directly from top teachers, without any constraints of geography. The Academic Associate position at Vidyalai is a highly impactful role where you would be working in developing educational products for K-12 (high school) students. It requires a deep understanding of your subject of expertise and a passion for teaching and pedagogy. Responsibilities Cultivate a deep understanding of international academic boards - International Baccalaureate (IB), Cambridge GCSE, etc - and develop academic content for the same. Teach and mentor students online through the Vidyalai ed-tech platform to realize their learning goals (~35 hours of classes per week). This profile is mostly work from home. The classes will mostly happen in two peak slots (8 AM-10 AM and 3 PM-10:00 PM), but you could get classes during other time slots as well, depending upon student requirements. If you do not have an assigned class, you are free to use the time as you see fit. Reasonable notice will be given before you are assigned a class. Workweek - 6 days in a week Schedule - The work hours will be from 1:30 PM to 11:30 PM, including up to 8 hours of lessons and 2 hours of breaks. The time where you do not have classes can be used as you see fit. Skills and Qualifications A strong academic track record in your subject (10th, 12th and college) Passion for teaching and mentoring students Excellent communication and writing skills in English Attention to detail Strong work ethic and bias to action Results-oriented and self-starter Job Type: Full-time Pay: ₹260,000.00 - ₹480,000.00 per year Benefits: Internet reimbursement Work from home Schedule: Day shift Evening shift Morning shift Supplemental Pay: Performance bonus Application Question(s): Is the compensation mentioned in line with your salary expectation? Work Location: In person

Job Summary: We are seeking a skilled AI/ML Developer with a strong background in Machine Learning, Natural Language Processing (NLP), and Python. The ideal candidate will have experience in developing and deploying AI-driven applications, particularly using Streamlit for web applications, and working with Azure Cloud services. You will be responsible for selecting appropriate large language models based on problem descriptions, conducting prompt engineering, and utilizing Azure OpenAI Studio and Azure AI Services to build scalable, serverless applications. Key Responsibilities: Machine Learning & NLP: Develop and implement machine learning models, particularly in natural language processing. Apply statistical analysis and machine learning techniques to large datasets. Optimize and fine-tune models for performance and scalability. Python & Streamlit: Develop and deploy web applications using Python and Streamlit. Ensure seamless integration of AI/ML models within web applications. Large Language Model Selection: Evaluate and select appropriate large language models based on problem descriptions. Implement and fine-tune models for specific use cases. Prompt Engineering: Design and refine prompts for language models to improve output quality and relevance. Experiment with various prompt engineering techniques to enhance AI-driven solutions. Azure OpenAI Studio & Azure AI Services: Utilize Azure OpenAI Studio to develop, train, and deploy AI models. Leverage Azure AI services, including the Chat Playground, to build intelligent applications. Develop and Deploy scalable serverless functions on Azure Cloud. Application Development & Deployment: Develop and deploy AI/ML-powered applications on Azure Cloud. Ensure applications are scalable, efficient, and maintainable. Implement best practices in DevOps for continuous integration and deployment. Qualifications: Bachelor's degree in Computer Science, Engineering, or a related field. 5+ years of experience in AI/ML, with a focus on machine learning and NLP. Proficiency in Python and experience with Streamlit for web application development. Experience in selecting and fine-tuning large language models. Strong expertise in prompt engineering. Hands-on experience with Azure OpenAI Studio and Azure AI services, including the Chat Playground. Proven ability to develop and deploy scalable serverless functions on Azure Cloud. Excellent problem-solving skills and the ability to work in a fast-paced environment. Preferred Skills: Familiarity with other cloud platforms such as AWS or Google Cloud. Experience with other AI frameworks and libraries (e.g., TensorFlow, PyTorch). Knowledge of DevOps practices and tools. #LI-AM2 Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants for these positions may need to be “U.S. persons.” “U.S. persons” are generally defined as U.S. citizens, noncitizen nationals, lawful permanent residents (or, green card holders), individuals granted asylum, and individuals admitted as refugees. MKS Instruments, Inc. and its affiliates and subsidiaries (“MKS”) is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies. MKS is generally only hiring candidates who reside in states where we are registered to do business. MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at: accommodationsatMKS@mksinst.com . If applying for a specific job, please include the requisition number (ex: RXXXX), the title and location of the role

About Us: AegisCovenant is a fast-growing InsureTech company founded in 2020, specializing in two-wheeler insurance management and roadside assistance (RSA). We are committed to transforming the industry with innovative technology, simplifying processes, and delivering exceptional service to our dealers and partners. Job Overview: As a Dealer Support Executive, you will provide exceptional post-sales support to our dealer network by supporting us in inbound call and chat support. You will be responsible for resolving queries, providing product training, and ensuring smooth usage of our digital platform. Key Responsibilities: Maximize Call Handling Efficiency: Ensure quick, effective handling of inbound calls. Complaint Resolution: Address dealer complaints through chat and resolve issues promptly. Dealer Training: Train dealers on portal usage and provide knowledge. Post-Sales Support: Assist dealers with any follow-up queries and ensure satisfaction. Collaboration: Work closely with the team to ensure dealer needs are met and service standards are maintained. Skills & Qualifications: Experience: 0-2 years in customer service, dealer support, or related roles (preferably in insurance or automotive). Skills: Excellent communication, problem-solving, and training abilities. Tech-Savvy: Proficient with digital platforms and CRM tools. Positive Attitude: Proactive, solution-oriented, and focused on customer satisfaction. Key Requirements: Educational Qualification: Graduate degree in any discipline. Language proficiency: Must be fluent in Tamil, Kannada or Malayalam (anyone). Experience: 0–2 years; freshers can apply. Relevant Skills : Strong communication abilities. Quick learner & enthusiastic about sales. Persuasive personality What do we offer? Remuneration: We offer a competitive compensation package. Medical Insurance: All employees at AegisCovenant are covered by a health insurance plan to support any health emergencies. Work-life balance : We encourage maintaining an appropriate work-life balance that suits the needs of the individual. In doing so, the organization remains willing to support the candidate as much as possible. Job Type: Full-time Pay: ₹16,442.64 - ₹35,000.00 per month Benefits: Food provided Health insurance Leave encashment Provident Fund Work Location: In person

Job Title: React Native Developer Location: Gurugram Job Type: Full-time Experience: 2-3 years Notice Period: 0–15 days (Immediate joiners preferred) Work Arrangement: On-site (Work from Office) Advantal Technologies is seeking passionate and skilled React Native Developers to join our innovative team in Gurugram. If you thrive in a fast-paced environment and are excited to work on impactful mobile applications using the latest tools and technologies, we want to hear from you. Key Responsibilities: Develop and maintain high-performance, cross-platform mobile applications using React Native. Build, run, and debug applications using Xcode and Android Studio. Collaborate with cross-functional teams to define, design, and implement new features. Integrate backend APIs, Firebase services, Google APIs, and third-party SDKs for a seamless app experience. Implement Payment Gateway Integrations and ensure secure transaction handling. Develop features involving Push Notifications, Social Logins, and Deep Linking. Manage state using Redux, with an emphasis on middleware and hooks. Use Git for version control, managing branches and resolving conflicts. Troubleshoot and resolve bugs and performance bottlenecks across platforms. Ensure code quality, reusability, and maintainability by following best practices. Required Skills & Experience: Proficiency in React Native, React, JavaScript, TypeScript, Redux, and related middleware patterns. Strong understanding of modern JavaScript standards (ES6+), Node.js, and NPM. Experience with Android and iOS build systems, native device APIs (camera, geolocation, storage, permissions, SVG, animations). Familiar with RESTful API integration using Fetch or Axios. Practical experience with Firebase Integration, including authentication, Firestore, cloud messaging, and analytics. Experience in Third-Party Integrations, such as maps, chat SDKs, analytics tools, etc. Familiarity with Google Services Integration (Maps, Places API, Firebase, etc.). Knowledge of payment gateways and secure transaction workflows. Solid understanding of both object-oriented and functional programming paradigms. Exposure to Agile development methodologies and working in sprint-based workflows. Nice to Have: Experience with MobX State Tree (MST). Knowledge of local databases such as WatermelonDB. Hands-on experience deploying applications to the App Store and Google Play Store. If you're ready to contribute to innovative projects and grow with a forward-thinking team, send your resume to hr@advantal.net . Job Types: Full-time, Permanent Pay: ₹347,191.00 - ₹650,718.86 per year Benefits: Paid time off Provident Fund Work from home Schedule: Day shift Monday to Friday Work Location: In person

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Job Description - Teammate It started with one Ridiculously Good idea-create a different breed of BPO! At TaskUs, we understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. If that's something you want to be a part of, apply today! What does a Customer Care Specialist really do? Imagine yourself going to work with one thing in your mind: to provide the best customer experience to your clients. Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics. Roles and responsibilities: Deliver exceptional customer service by promptly addressing customer inquiries, resolving issues efficiently, and ensuring overall customer satisfaction; Research and provide accurate and timely responses to inquiries coming through phone, email, and live chat support channels; Navigate internal and external documentation and resources to provide world-class service; Identify and escalate priority or unresolved issues to appropriate internal teams; Route calls to the appropriate resources when necessary and document all customer interaction information according to standard operating procedures; Identify, troubleshoot, and communicate emerging trends and patterns in accomplished issues; Strive for high-standard customer satisfaction and experience and ensure that all calls are handled professionally based on the quality guidelines set by the client; Adhere to established protocols, KPIs, guidelines, and company policies to ensure consistent and standardized delivery of customer service; Foster a collaborative work environment by engaging with team members, supervisors, and other departments to resolve customer issues, share knowledge, and contribute to a positive team atmosphere; Participate in all mandated internal and external training and/or seminars; and Get to know, understand, and comply with TaskUs' policies and procedures. Technical skills and qualifications: Computer literate and proficient in the use of Windows OS, Apple OS, Microsoft Office, and Google applications Familiar with customer support software, including Zendesk, Slack, and internal troubleshooting tools to resolve issues Fluent in the English language, as well as reading and writing in English Must be at least a high school graduate Soft skills: Problem-solving and critical-thinking skills Great communication skills, written and oral Must be adaptable and flexible, demonstrating abilities to work with process and information changes Empathic toward customers and can maintain a customer-centric approach Team player: acts as a key participant within the internal team and broader company by taking part in department initiatives, providing feedback/updates, promoting collaborative solutions, and supporting colleagues/departments Open to feedback, eager to learn, and can show improvement Personality traits required: Resilient, calm, and professional when dealing with challenging situations Adaptable to a dynamically changing business Trustworthy and reliable with a high level of integrity Resourceful, high attention to detail, and the ability to multitask What's in it for you? Competitive salary Great benefits package Professional growth opportunities with the chance to learn from many different functions A fun and inclusive workplace About Us TaskUs is a leading provider of outsourced digital services and next-generation customer experience to the world's most innovative companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery and ride-sharing, Technology, FinTech, and Healthtech. As of March 2023, TaskUs had a worldwide headcount of approximately 47,700 people across 27 locations in 13 countries, including the United States, the Philippines, and India. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ . Show more Show less

Client: Vivint (Blended Process – Voice & Chat) Location: Sector 18, Gurugram Work Mode: Work From Office Openings: 30 CTC: ₹25,000 – ₹31,000 Shifts: Rotational (5 Days Working, Rotational Week Offs) Experience: Min. 6 months in an International Process Qualification: Graduate/Undergraduate Hiring Zone: Within 20 KM of office Key Requirements: Excellent English communication & verbal fluency Customer service experience (chat/voice/blended) Willingness to work in rotational shifts Interview Rounds: HR Round > Operations Round > Versant Test Perks: Both side cab facility Growth opportunities in a global brand VIVINT we need Technical support/ Sales or Upselling of experience. It's mandatory! Job Type: Full-time Pay: ₹25,000.00 - ₹31,000.00 per month Benefits: Health insurance Provident Fund Schedule: Rotational shift Supplemental Pay: Performance bonus Ability to commute/relocate: Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required) Experience: Technical support: 1 year (Required) Language: English (Required) Location: Gurgaon, Haryana (Required) Work Location: In person Speak with the employer +91 6370721310

Location Gurugram, Haryana, India Category Corporate Job Id GGN00001956 Reservations - Management & Administrative Job Type Full-Time Posted Date 06/11/2025 Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description We have a wide variety of career opportunities around the world — come find yours. Contact Centers Contact Centers assist customers with travel concerns, administer refunds, handle flight recovery, conduct quality assurance checks, and more. Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward. Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups. Create what’s next with us. Let’s define tomorrow together. Job overview and responsibilities This role manages the forecasting, staffing, and scheduling functions for all contact centers world-wide for Phones, Chat and Backoffice contacts. The Manager directly oversees the activities of all Contact Center WFM staff at India Knowledge Center. The department that this position oversees is responsible for all aspects of staffing including forecasting call volume, handle time, shrinkage, and other metrics, determining requirements for all functions, scheduling shifts to meet the requirements, effectively allotting and awarding accrued time off, and analyzing operational performance to measure effectiveness. The department works closely with the staff planning team in Chicago, field management as well as with the Real Time Operations Manager to ensure that all centers operate at the maximum efficiency level. This role also oversees the WFM functions performed at the outsourced center in Delhi. Monitor and analyze forecast accuracy to ensure that Sr. Analysts and remaining staff Staff Planners are managing the workforce effectively Complete long range staffing models and make recommendations for staffing additions by skill, overtime requirements, and staffing reductions Provide reporting and dashboards Look for continuous improvement opportunities to streamline work and bring in efficiencies Perform ad hoc analysis include cost-benefit models and budget forecasts Serves as the backup for Senior Manager This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc. Qualifications What’s needed to succeed (Minimum Qualifications): Bachelor's degree or related experience Minimum of 6+ years leadership experience in the contact center workforce management or quantitative analytical areas Excellent verbal and written communication skills Strong analytical, critical thinking and problem-solving skills Ability to interface with a broad range of internal personnel and external business partners Effectively and professionally interact with leadership teams Ability to prioritize and manage multiple commitments Motivational leadership, team-building, and coaching skills Proficient in Microsoft Office Advanced Excel skills Some travel - 5-10% Must be legally authorized to work in India for any employer without sponsorship Must be fluent in English (written and spoken) Successful completion of interview required to meet job qualification Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): Experience with Contact Center technologies, including but not limited to; Cisco, Aspect (Alvaria), Kana, Foundry, eGain, Spotfire, and LivePerson

Wellness Coach: Nutritionist Experience Level: 3-5 years Qualification: Post-graduate in Diet and Nutrition Role Summary: Conducting wellness coaching sessions for corporate clients both face: face and telephonic consultations. Should build a rapport with the client and be available to respond to queries/concerns via mail, chat etc. during business hours. Responsibilities: Understand the program structure and plan the sessions accordingly. Assist the client in completing the Health Risk Assessment (an online tool to screen an individual on various aspects of lifestyle, health, and wellbeing, to know their current health status). Interpret the Health Risk Assessment report, medical reports (if any) and brief the client on the same. Conduct sessions as per schedule, identify the areas that need improvement, assess the client’s readiness to change, and accordingly set wellness goals and plan interventions. Conduct follow-up sessions as per schedule and track the client’s progress, address queries/concerns/challenges and provide solutions for the same. Should maintain session summary notes and mail the same to the client after every session and archive the same for analytical/reporting purpose. Should maintain comprehensive trackers on session count, details of the client, measurements, reports, findings, focus areas, wellness goals, interventions and related information and mail the same to the reporting manager, periodically. Should be able to prepare basic reports on the above said information and present the same if needed. Should work as a team and be ever ready to discuss, refer clients to other experts within the team. Should be able to adapt to newer changes in process/program or work schedule. Should be able to drive wellness challenges among the clients and track their progress. Should be able to provide innovative solutions to improvise the program. Should be able to research on health information (specific to expertise), curate the same and create relevant content for write-ups, blogs, health articles, information mailers etc. Should be able to research on health information (specific to expertise), curate, create relevant content and deliver health talks/webinars. Requirements: Mandatory - relevant clinical experience. Preferred work experience in a similar role at a corporate industry. Skills: Candidate should be well versed with the concept of Wellness Coaching (mandatory) Others include- Communication Skills Good documentation skills Presentation skills Basic computer Skills (usage of tools like outlook, excel, word and power point etc.) Team player Self-disciplined Show more Show less