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1.0 - 2.0 years
2 - 5 Lacs
mohali
On-site
Job Title: Customer Service Executive (1–2 Years Experience) Location: Mohali, Punjab Type: Full-Time | Night Shift About the Role: We are looking for dedicated and customer-focused Customer Service Executives with 1–2 years of experience in handling customer interactions via phone, email, or chat. This is an excellent opportunity for professionals who are looking to grow in a fast-paced BPO environment and take their customer service skills to the next level. Key Responsibilities: Handle inbound and outbound customer interactions via phone, email, and chat Resolve customer queries efficiently and professionally within defined timelines Maintain service quality and adhere to company policies...
Posted 4 days ago
0 years
1 - 2 Lacs
mohali
On-site
Hiring: Technical Support Engineer(Night Shift – Freshers Welcome) Location : Mohali, Punjab Shift : 8:00 PM – 5:00 AM (Mon–Fri) Salary : ₹15,000 – ₹20,000/month Job Type : Full-time, Permanent Responsibilities: Troubleshoot and resolve basic hardware/software issues Assist customers over call/chat with step-by-step solutions Install & configure computers, peripherals, and software Maintain records of issues and resolutions Requirements: Education: BCA, MCA, B.Tech, M.Tech (IT/CS) Good English communication skills Basic computer/OS knowledge Night shift availability Freshers & immediate joiners welcome Benefits: ✅ Paid time off ✅ Leave encashment ✅ Cab facility for female employees How to Ap...
Posted 4 days ago
3.0 years
3 - 4 Lacs
raipur
On-site
Job Title: Senior Operations Manager – (Inbound non voice chat) Call Centre/ BPOOperations Experience: 3+ Years (with minimum 2–3 years in a leadership/operations management role) Location: Raipur About the Role :We are seeking an experienced Senior Operations Manager with a proven background in call centre/BPO operations management. The ideal candidate will have strong leadership skills, process expertise, and a customer-first mindset to drive operational excellence, meet SLAs, and deliver consistent business outcomes. Key Responsibilities : Lead and manage day-to-day operations across multiple call centre/BPO processes (voice, non-voice, inbound, outbound, back-office). Drive operation...
Posted 4 days ago
1.0 years
2 - 4 Lacs
chennai
On-site
DESCRIPTION Overview: Amazon Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. About Amazon Centralized Timekeeping The vision o...
Posted 4 days ago
1.0 years
1 - 3 Lacs
chennai
On-site
If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere. Who we are: ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV...
Posted 4 days ago
2.0 - 3.0 years
4 - 6 Lacs
chennai
Remote
Who Are We? We’re more than just a company; we’re a global leader in digital safety. With a strong commitment to ensuring that everyone can navigate the digital world securely, we unite the best minds and cutting-edge technology through our family of brands: Norton, Avast, LifeLock, Avira, AVG, ReputationDefender, and CCleaner. Together, we protect over 500 million people worldwide. Our workplace is built on inclusivity, where your well-being is a top priority. We believe success comes from balance and authenticity. When you're thriving, you're unstoppable. So, bring your bold ideas and unstoppable drive, and join us in shaping the digital world. Ready to make an impact? Join #TeamGen. How W...
Posted 4 days ago
2.0 years
3 Lacs
chennai
On-site
Job Title: Customer Support Associate Experience Required: 2+ Years Job Location: Valasaravakkam, Chennai Job Type: Full-time Responsibilities Handle customer queries and complaints through calls, emails, or chat in a professional manner. Troubleshoot product/service issues and provide timely solutions. Coordinate with internal teams to resolve escalations and ensure customer satisfaction. Maintain accurate records of customer interactions and feedback. Contribute to team coordination and support colleagues when required. Identify areas for process improvement and share suggestions with the team/management. Requirements Minimum 2 years of experience in customer support or related role. Stron...
Posted 4 days ago
1.0 years
3 - 5 Lacs
chennai
On-site
DESCRIPTION Amazon's Kindle Direct Publishing (KDP) is an independent self-publishing service launched in November 2007, concurrently with the first Amazon Kindle device that allows authors of any level to engage millions of readers that shop on Amazon. The KDP Customer Support Analyst will be the front-line interface between Amazon and publishers/content providers who use the KDP's self-publishing platform to publish, market, and sell their content in Amazon's Kindle store. The KDP Customer Support Analyst will work towards ensuring all the concerns from the publishers are duly attended. Kindle Direct Publishing offers a team environment that thrives on innovation and excellence, and our st...
Posted 4 days ago
5.0 years
3 - 5 Lacs
india
On-site
We are seeking a highly motivated and experienced Customer Support Manager to lead our support team and ensure exceptional service delivery to our clients. The ideal candidate will have strong leadership skills, a customer-first mindset, and proven expertise in managing support operations. Key Responsibilities Lead and manage the customer support team to deliver outstanding service and timely resolution of client issues. Develop and implement support strategies, processes, and best practices to enhance customer satisfaction. Monitor and analyze support metrics (response time, resolution rate, CSAT, NPS, etc.) and drive continuous improvement. Handle escalated customer concerns with professio...
Posted 4 days ago
0 years
0 Lacs
gurugram, haryana, india
On-site
Need candidates with 1 yr of exp in Desktop support in Gurugram Onsite . Please see the job Description : Handle basic troubleshooting for common and straightforward issues, such as password resets or account setup. Provide support through phone, email, or chat. Log and track issues in a ticketing system. Follow predefined workflows and scripts to resolve issues. Escalate more complex issues to L2 support when unable to resolve them. Document issues and solutions.
Posted 4 days ago
1.0 years
0 Lacs
uttar pradesh
On-site
DESCRIPTION Overview: Amazon Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. About Amazon Centralized Timekeeping The vision o...
Posted 4 days ago
0 years
2 - 4 Lacs
noida
Remote
Job Description : Education Qualification : Diploma Skills : Primary -> Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications | 2 - Knowledgeable Certification : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: 1. Handle incoming calls, emails and chat from the user may require working on rotational shift 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Taking a remote of an end users’ machine if required while troubleshooting 6. Routing requests to the appropriate support gro...
Posted 4 days ago
0.0 years
0 - 0 Lacs
chandigarh, chandigarh
On-site
Drive for Voice and Chat (US Process) Qualification- Graduation is must Location - Mohali/Chandigarh Shift- Night shift Cab facility available for Pick and Drop Salary - 23k in hand 5 Day working (Sat - Sun off) Call / WhatsApp on 8847266721 Job Type: Full-time Pay: ₹18,086.00 - ₹23,859.40 per month Work Location: In person Speak with the employer +91 8847266721
Posted 4 days ago
1.0 years
2 - 3 Lacs
noida
On-site
Job Opening: Chat Process (LEA) Company: Adroit Synergies Pvt. Ltd. (Client – Airtel Payments Bank) Location: Noida Shift: 24×7 (Rotational) Salary: ₹21,000 + ₹2,600 Travel Allowance Qualification: Graduate Experience: Minimum 1 year Job Description: Chat process (email & non-voice). Handle queries from LEA, Bank & Payment Gateway via chat/email. Review customer data & report suspicious activities. Escalate fraud or risk cases when required. Maintain accuracy & timely responses. Requirements: Good communication skills in English (written & verbal). Strong analytical and problem-solving skills. Knowledge of MS Excel (SQL is a plus). Comfortable working in rotational shifts (24×7). HR Contact:...
Posted 4 days ago
4.0 years
2 - 7 Lacs
noida
On-site
We are modernizing our existing Period End Intelligence dashboard , currently built using Python Dash, by converting it into a React/Next.js application. The new interface must closely align with FinIQ’s UI/UX standards , and include chat functionality, role-based access, and backend API integrations. Key Responsibilities: Frontend Development: Set up and configure the React/Next.js project structure. Rebuild login page and implement secure routing. Recreate chat UI to match FinIQ design standards. Build chatbot page with input field, chat history, and API integration. Develop admin dashboard with role-based access control. Ensure responsive, accessible, and high-performance UI. Backend/API ...
Posted 4 days ago
0 years
2 - 3 Lacs
noida
On-site
Job description: Hiring for international voice/chat process Bpo Noida sec81 Immediate joiner Virtual interview Gud communication skills Night shift 2 rotational off Grads/undergrads both can apply Min 6 months for international voice and 1 yr for international chat mandatory on papers Send cv Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹32,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Posted 4 days ago
3.0 years
0 Lacs
gurugram, haryana, india
On-site
About noon We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for a (add title) who can help us move even faster. noon’s mission: Every door, every day. What you'll do: Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward. The Business Analyst will be a core member of the Customer Service Analytics team, responsible for leveraging analytical skill...
Posted 4 days ago
0 years
0 Lacs
bengaluru, karnataka, india
On-site
Job Description Performs data entry accurately and efficiently using various computer programs, word processing, spreadsheet, or database commands; formats material as required. Proofs material entered and generated data reports as required; reviews discrepancies in data received, requests clarification or advises supervisor of issues related to data, to verify customer requests are processed correctly. Files, keeps records, and prepares/transmits/sorts/distributes faxes, mail, e-mail, and reports as needed. Promotes and maintains high standards of quality and service excellence. Processes work in a timely manner and meets daily productivity objectives; displays a sense of urgency while achi...
Posted 4 days ago
0 years
1 - 1 Lacs
ahmedabad
On-site
First month , compant dont provide salary. Chat Support Executive provides real-time, online customer service via live chat, responding to customer inquiries, troubleshooting issues, and providing guidance on products or services to ensure customer satisfaction. Job Types: Full-time, Permanent Pay: ₹14,000.00 - ₹15,000.00 per month Work Location: In person
Posted 4 days ago
0.0 - 2.0 years
1 - 1 Lacs
india
On-site
We are seeking a dedicated and customer-focused individual to join our team as a Customer Support Executive. The role involves handling customer queries, providing accurate information, resolving issues, and ensuring a positive customer experience. Key Responsibilities: Respond promptly to customer inquiries via phone, email, chat, or in-person. Resolve customer complaints efficiently and professionally, ensuring customer satisfaction. Maintain a strong knowledge of company products/services to assist customers effectively. Keep records of customer interactions, transactions, feedback, and complaints. Coordinate with internal teams (sales, technical, operations, etc.) to ensure timely resolu...
Posted 4 days ago
0 years
4 - 4 Lacs
ahmedabad
On-site
Ø Roles and Responsibilities · To identify training / mentoring needs of the team members and provide the same to the Manager. · To give need-based mentoring and feedback inputs to the process floors, and undertake quality-based floor initiatives, resulting in continuous improvement in performance and quality. · Coaching the agents according to the observations made while monitoring. Ø Desired Candidate Profile · Candidates should have minimum a year of experience as a QA in Lead Generation Process. · Quality Experience on paper is mandatory. · Experience in Outsourcing (BPO, KPO, LPO, RPO, ETC) industry is mandatory. Job Type: Full-time Pay: ₹35,000.00 - ₹40,000.00 per month Application Que...
Posted 4 days ago
1.0 - 5.0 years
1 - 6 Lacs
ahmedabad
On-site
Job Summary Greetings From WebPlanex !!! Job Details: - Senior Business Development Executive (BDM / BDE) - Generate leads for IT domain - Experienced in working with Bidding Portals- Upwork, Guru, Freelancer and PPH Etc. - Maintaining and growing opportunities with existing/ New clients - Coordinate with key client and close deals - Excellent communication skills - Must have excellent English written & verbal communication skills. - Should be comfortable in communication with the overseas client through Emails, Skype, Chat, Phone etc. Required number of candidate : 2 Qualification: Graduate, Good English writing skills. Salary: Salary is no bar for potential candidates Industry: IT-Software...
Posted 4 days ago
1.0 years
0 Lacs
indore
On-site
Key Responsibilities: Provide exceptional technical support through voice and chat, troubleshooting and resolving customer issues related to software and hardware. Utilize API knowledge to address technical inquiries and challenges. Effectively communicate with customers, offering solutions in a clear, professional, and empathetic manner. Maintain accurate and up-to-date technical documentation for internal use and customer reference. Collaborate with cross-functional teams to ensure seamless issue resolution and continuous service improvement. Utilize support tools, including Salesforce, Jira, and Zoom, to manage customer interactions and service requests. Demonstrate strong problem-solving...
Posted 4 days ago
3.0 years
5 Lacs
bhopal
On-site
Position Overview: Role: Senior Customer Support Experience Required: 3+ years Work Model: Work from Office Location: Bhopal, Madhya Pradesh Industry Preference: Candidates with experience in the camera, photography, or video industry. About the Company: Company Name: IZI Mission: To offer premium gadget features at affordable prices. Website: izicart.com Key Responsibilities: Develop and implement customer support strategies. Oversee multi-channel support (chat, email, voice). Drive lead generation and conversion strategies. Lead and mentor a customer support team. Analyze performance metrics and improve customer experience. Collaborate with other departments to align messaging and engageme...
Posted 4 days ago
0 years
0 Lacs
india
On-site
We’re Hiring – Node.js Developer Location: Jaipur (On-site) Job Type: Full-time | Permanent Requirements: Strong knowledge of Node.js Must have experience with Socket.io and Chat Applications Share your CV at: hr@nextbigtechnology.com Contact: 7357457770 Job Types: Full-time, Permanent Work Location: In person
Posted 4 days ago
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