Job description We are happy to announce that we are looking for a talented and experienced candidate to join our team as “Patient counsellor/Sales Executive”. As a Sales Executive your major responsibilities will be making sales calls to the leads assigned to you, continuously updating our CRM database, meeting daily targets. Participating in sales team meetings. Helping the management to identify gaps in the process and accordingly participate in solutions for the same. If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone, we’d like to meet you. Ultimately, you’ll help us meet and surpass business expectations and contribute to our company’s rapid and sustainable growth. 1. Position: Sales Executive 2. Location : Mumbai (Andheri East) 3. Roles and Responsibilities You will be required to work in a time-bound environment and ensure that customer service is provided to its best quality. You are responsible for meeting personal and team targets as well as our customer satisfaction. Handle calls, mails, WhatsApp chat to patients and clients. Identify the needs of patients, resolve issues and provide solutions. Upsell other products/ services wherever possible. Ensure you follow the sales script provided by the company for uniformity Maintain good relations. Meet personal targets and work towards meeting team targets. Building and maintaining the CRM database. Maintain records of the conversations with the customer and analyze the data. Write and submit timely reports on performance, targets and customer queries. 5. Requirements and Qualifications High School Graduates, but a bachelor's degree in commerce or related fields is preferred. Prior experience with sales and customer service. Good knowledge of CRM practices and systems. Customer oriented attitude with professionalism. Strong multitasking, time management, and target achieving skills. Excellent communication and listening skills with good command over the English language. Effective persuasive, convincing and selling skills. Proven Sales experience in the relevant or any other industry. 6. Compensation Commensurate with the qualification and experience of the candidate as per the industry standards B 7. Any additional information about application procedures Interested candidates can send their CVs with a cover mail at Apply if available on immediate basis Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Paid sick time Schedule: Day shift Fixed shift Morning shift Education: Bachelor's (Preferred) Experience: Inside sales: 1 year (Preferred) Clinical pharmacy: 1 year (Preferred) total work: 2 years (Preferred) Work Location: In person Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Schedule: Day shift Fixed shift Morning shift Education: Bachelor's (Required) Experience: total work: 1 year (Required) Counselling: 1 year (Required) Work Location: In person

Mumbai, Maharashtra Work Type: Full Time CometChat Overview Our mission: Fuel customer growth through meaningful user-to-user engagement. CometChat is an all-in-one communication platform that enables businesses to easily integrate customized in-app messaging functionalities across text, voice, and video. This eliminates the need for businesses to start building a messaging module from scratch, and enables their end-users to communicate with each other, resulting in a unified customer experience, increased engagement and retention, and revenue growth. With CometChat's ready-to-use UI kits and powerful SDKs, product teams across start-ups and enterprises alike can easily roll out a feature-rich, scalable, and secure user to user communication module. Our company has seen rapid growth, thanks to several market validations, including our participation in Techstars Boulder Accelerator in 2019, followed by investments from experienced investors such as iSeed Ventures, Range Ventures, Silicon Badia, noncapital, and Matchstick Ventures. CometChat raised a Series A round from Signal Peak Ventures. Beyond the market validation, we are fueled by real customer validation serving over 50K customers across the globe in several verticals ranging from dating apps, telehealth apps, and internet marketplaces to thriving global communities. With solid financials, strong organic growth, and increasing demand for in-app communication platforms, we are in an exciting rapid-scale phase. A global business from the start, we have 100+ team members across our Denver, Salt Lake, Mumbai, and Chennai offices. We are proud of our team and are always looking to expand our tribe! CometChat’s Mission Fuel customer growth through meaningful user to user engagement. CometChat’s Products CometChat offers a robust suite of cloud hosted text, voice and video options that meet businesses where they are–whether they need drag and drop plugins that can be ready within 30 minutes or if they want more advanced features and can invest development resources to launch the experience that will best serve their users. We’re actively expanding our platform to include and enhance AI-driven capabilities like onboarding assistants, real-time content moderation, and AI Agents that enhance user safety, guidance, and engagement. Our new Visual Builder enables teams to go from idea to live product faster than ever — with minimal lines of code. Together, these innovations are shaping the next generation of in-app communication. Quickly build a reliable & full featured chat experience into any mobile or web app Fully customizable SDKs and API designed to help companies ship faster At every step, CometChat helps customers solve complex infrastructure, performance and security challenges, regardless of the platform. But there is so much more! With over 20 ready to use extensions, customers can build an experience and get the data, analysis and insights they need to drive their business forward. CometChat’s solutions are perfect for every kind of user to user chat (groups & 1:1) including: Social community – Allowing people in online communities to interact without moving the conversation to another platform Marketplace – Enabling communications between buyers and sellers Events – Bringing thousands of users together to interact without diminishing the quality of the experience Telemedicine – Making connections between patients and providers more accessible Dating – Keeping people engaged while they connect with one another And more! Collaborate closely with our product and engineering teams to deliver AI-powered Onboarding , Moderation , and AI Agent Experiences that redefine user-to-user interactions. You will help craft the building blocks for a platform where AI becomes a native part of the conversation/platform. CometChat is committed to fostering a culture of innovation & collaboration. Our people are our strength so we respect and nurture their individual talent and potential. Join us if you are looking to be a part of a high growth team! Position Overview & Priorities We are seeking a skilled React.js Developer to join our dynamic team to lead the development of our UI Kit built on the React framework. As a React Developer at CometChat, you will be instrumental in crafting high-quality, reusable, and scalable UI components that will integrate seamlessly into our client projects. This role involves extensive coding and requires a deep understanding of the React ecosystem, proactive problem-solving skills, and a keen eye for design. Primary responsibility would be: Actively engage in a hands-on, development-heavy role that involves extensive coding using React.js and other related technologies. Develop and maintain the CometChat UI Kit using React.js, ensuring it is scalable, responsive, and accessible. Collaborate with the design team to implement modern web designs into functional and reusable components. Optimise UI components for maximum performance across a vast array of web-capable devices and browsers. Write clean, maintainable, and efficient code that adheres to industry best practices. Participate in code reviews and provide constructive feedback to team members. Work closely with the product management team to understand end-user requirements and translate them into pragmatic and effective technical solutions. Stay up-to-date with emerging trends and advancements in React.js development, proposing and implementing new technologies or methodologies that will enhance our product offerings. Provide technical leadership and mentorship to junior developers, fostering a collaborative and inclusive team environment. Work Location In Office, Chembur, Mumbai Prioritized Experiences and Capabilities Proven experience in React.js development, with a deep understanding of hooks and lifecycle methods in React. Strong understanding of JavaScript ES6+, HTML5, and CSS3. Experience with state management patterns and solutions (e.g., Redux, Context API) Familiarity with modern front-end build pipelines and tools such as Webpack, Create React App, and Git. Experience with responsive and adaptive design principles. Excellent problem-solving skills and attention to detail. Strong communication and teamwork skills. Good to have Experience with TypeScript. Prior experience working on commercial UI kits or frameworks. Experience in writing robust unit tests and test cases. A portfolio of UI/UX design work for both web and mobile platforms.. Knowledge of RESTful APIs and real-time technologies (e.g., WebSockets). Bachelor’s degree in Computer Science, a related technical field, or equivalent practical experience. Here are the values that act as a guardrail of our execution culture: Go above and beyond for the customer: We are obsessed with ensuring every customer is taken care of, no matter how big or small they are. We truly believe their problems are our problems, and will stop at next to nothing to see them succeed. Be relentless: Never stop innovating. Be relentless in trying new things, and improving our product. Challenge the status quo, embrace learning curves, and don’t be afraid to fail. Focus on the outcome and everything else will fall into place. Be curious: Practice empathy. Anticipate customer needs, and solve them before they get there. If you don’t understand something, ask questions and learn. Have fun: Laugh. Be positive and kind. Make people feel good. Life is too short to not spend time doing what you love with folks you enjoy being around. Interview Process Our goal is to make sure you have the chance to get to know CometChat as we learn more about you. Through a series of conversations with CometChat’s founders and key stakeholders, we’ll want to learn more about your strategic and functional expertise, and your passion. We hope that you’ll bring questions and ideas to each conversation and suggest ways that we can get to know you and your capabilities better.

Full Time position available for reservation/ticketing agents Responsibilities include Responsible for all reservation activity ensuring that the reservation lines are attended at all times Provide B2B customer support Ability to answer inquiries and accept reservations over phone, email, and chat Provide assistance to other team members and departments to contribute to the best overall performance of the department Must Have Skills Amadeus, Worldspan, sabre Experience processing reservations through GDS systems Multi-tasking Customer service experience Ability to work in a team environment Knowledge of international itineraries and pricing is preferred Minimum of 1 year experience in the travel industry Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹60,000.00 per month Benefits: Food provided Paid sick time Schedule: Monday to Friday Night shift Rotational shift US shift Weekend availability Supplemental Pay: Commission pay Performance bonus Quarterly bonus Yearly bonus Work Location: In person Application Deadline: 21/11/2021

Job Title: Quality Analyst Job Description The Quality Evaluator is a temporary assignment or training role (aligned w/the Agent CL11) responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards and providing insight to customers to contribute to program performance improvements. Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities: Report results of evaluations to appropriate Quality/Operations stakeholders (Quality Leadership Supervisor and Account Management) on a weekly and monthly basis. Achieve departmental productivity requirements (e.g. number of calls/chats monitored per month on schedule etc.). Facilitate and/or participate in calibration sessions with Quality Leadership, staff. Facilitate remote call monitoring sessions as needed. Maintain forms and definitions documents. Participate in performance improving task force with Account Management and clients. Participate in internal quality audits (e.g. periodic audits of all key customer related processes to determine process control and efficiencies) and recommend changes. Demonstrate mastery and comprehension of client’s quality standards. Facilitate program specific internal & external calibration sessions. Participate in program management monitoring sessions. Demonstrate proficiency with respect to the client specific sales/service process. Maintain current understanding of program strategies while process monitoring Proficiency in use of Quality reporting databases. Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecard and account profitability goals. Work closely with the Quality Supervisor & Manager on analysis and process improvement initiatives. Key skills & knowledge: Proficiency with various software applications programs including e-mail messaging applications Microsoft Word and Excel Experience in managing international voice clients preferably in Banking/Insurance/Healthcare Effective oral and written communication skills Broad understanding of client conformance measures Process Improvement knowledge/analytical skills- preferred Educational Qualification : Graduation Disclaimer:- 'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities. Location: IND Mumbai - Malad West Paradigm Towers Mindspace Language Requirements: Time Type: If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

This is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Responsibilities: Utilizes Chat platform to respond to service inquiries from customers and provide a comprehensive resolution to the complaints/queries Follow-up on all customer requests via chat and email Maintains detailed knowledge of product and service offerings to customers Analyzes risk areas and identify solutions to meet customer's needs Ensuring Information security for sensitive data Helps to teach our customer how to self-service through our internet website Balancing NPS and ensuring a positive customer experience while managing/minimizing operating losses Accurate reporting of MIS/Timekeeping Undertake other assignments/projects as given by the Team Lead/Manager Apply professional attitude and image for all internal and external customers Liaising with various departments and also do account level system maintenances while resolving customer queries/complaints Qualifications-External: Overall 0 - 3 years of relevant experience Sound presentation and analytical skills Strong problem solving skills and detail-oriented Graduate in any stream, masters degree is not a mandate Preferences: Must possess excellent PC and keyboarding skills ( 30 WPM – typing speed; 90% accuracy) Must possess good verbal and written communication skills to include proficiency with grammar, spelling and punctuation Must possess good analytical skills Courteous with strong customer service orientation Dependable with proficient attention to detail Persuasiveness and a willingness to resolve customer queries Prior experience working in a customer service/customer support space for international market is highly preferred. Prior experience in email/chat process highly preferred Experience working in a retail banking space is highly preferred. Shift of operations: US Day/India Night - Rotating shift with work on Saturday/Sundays. 5 day work week - Job Family Group: Operations - Core - Job Family: Operations Support - Time Type: - Most Relevant Skills Please see the requirements listed above. - Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi’s EEO Policy Statement and the Know Your Rights poster.

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Job Responsibilities: Handle incoming customer inquiries and issues via chat and make outcalls as required in 24/7 environment Provide accurate, timely, and courteous responses to customer queries, concerns, and requests. Identifying customer needs and assisting customers in various emergency situations along with effective multitasking abilities Maintain a professional and empathetic tone while addressing customer concerns on chats to ensure customer resolution and satisfaction. Utilize established guidelines and resources to resolve customer issues promptly and effectively. Document customer interactions, details, and resolutions accurately in the designated system. Collaborate with team members and cross-functional departments to escalate and resolve complex issues. Primary Requirement: Excellent verbal and written communication skills including the ability to maintain a courteous and professional demeanor with customers and with fellow employees Willingness to work in a dynamic 24/7 environment Ability to prioritize, multitask and work independently Problem solving skills and the desire to help customer Strong time management skills Job Responsibilities : Handle incoming customer inquiries and issues via chat and make outcalls as required in 24/7 environment Provide accurate, timely, and courteous responses to customer queries, concerns, and requests. Identifying customer needs and assisting customers in various emergency situations along with effective multitasking abilities Maintain a professional and empathetic tone while addressing customer concerns on chats to ensure customer resolution and satisfaction. Utilize established guidelines and resources to resolve customer issues promptly and effectively. Document customer interactions, details, and resolutions accurately in the designated system. Collaborate with team members and cross-functional departments to escalate and resolve complex issues. Primary Requirement: Excellent verbal and written communication skills including the ability to maintain a courteous and professional demeanor with customers and with fellow employees Willingness to work in a dynamic 24/7 environment Ability to prioritize, multitask and work independently Problem solving skills and the desire to help customer Strong time management skills Primary Skills Shift Time Recruiter Info Nikita Torne [C] ntorn@allstate.com About Allstate The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization’s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here.

Key Responsibilities Develop and configure Amazon Connect components including contact flows routing profiles queues and agent hierarchies Integrate Connect with AWS Lambda Lex DynamoDB and S3 to support dynamic intelligent IVR solutions Build and manage API integrations with thirdparty systems such as CRMs ticketing platforms and messaging services Participate in designing scalable reliable and secure voice and chat solutions Troubleshoot and optimize performance issues across contact center systems Collaborate with crossfunctional teams to gather requirements and translate them into technical solutions Contribute to code reviews technical documentation and unit testing Support DevOps practices including CICD automation and deployment pipelines Required Skills Solid handson experience with Amazon Connect contact flows and call routing logic Proficiency in AWS Lambda Nodejs or Python CloudWatch and DynamoDB Experience integrating Lex bots for IVR and chat automation Strong understanding of telephony concepts SIP and call queues Knowledge of REST APIs JSON and secure authentication methods OAuth JWT Good debugging problemsolving and analytical skills Familiarity with Agile software development and ticketing tools Jira Confluence Candidate//'s Profile : Experience : 6-8 yea Mandatory Skills : Node.js,React,Amazon Connect Preferred Skills AWS Certification Developer Associate or equivalent Experience with Salesforce Zendesk or ServiceNow integrations Exposure to chatbots voice assistants or conversational AI frameworks Experience with infrastructure as code tools like Terraform or AWS CDK Familiarity with realtime reporting analytics or dashboard tools Experience working in multiregion cloud environments for high availability

MSI Services Pvt. Ltd. is currently hiring suitable candidates for the role - "Digital Marketing Analyst” within our business operations in Bangalore, India. Job Summary: We are seeking a detail-oriented and proactive Digital Marketing Analyst to manage and enhance the organic search presence of www.msisurfaces.com. The ideal candidate will play a critical role in improving keyword rankings, technical site health, and content visibility across product and informational pages. This position requires strong expertise in on-page and technical SEO, hands-on experience with analytics tools, and the ability to collaborate cross-functionally with Marketing, IT, and product teams. Key Responsibilities: Specific Task Categories (Based on Internal SEO Task Tracker): Metadata and header updates (meta titles, descriptions, H1s, alt tags) Schema and canonical tag maintenance Sitemap updates and broken link resolution 404 and server error monitoring, 301 redirection and blog redirection handling GTM code updates and indexation issue resolution Content and hyperlink optimization Navigation improvements and dropdown content edits SEO alignment for new product/category launches Candidate Requirements/Qualification 3–5 years of proven experience in digital marketing with a strong focus on SEO . Experience working on or managing U.S.-based websites; Building Materials / Construction Supplies sector experience is a plus. Demonstrated ability to grow organic traffic significantly within a short time frame. Proficiency in local SEO management across 60+ locations. Expertise with tools such as Ahrefs, SEMrush, Screaming Frog, Google Business Profile (GMB), and GA4. Strong communication, analytical, and project management skills. Awareness of Google's evolving stance on AI-generated content and a demonstrated ability to leverage AI insights to produce high-quality, search-optimized content. Experience with prompt engineering and the use of AI tools like ChatGPT, Bing Chat, or other large language models to enhance SEO efforts. This includes generating SEO -optimized meta descriptions, structured data, and identifying optimization opportunities from AI-generated audits. Proficient in GA4, Google Search Console, SEMrush, Screaming Frog, and basic HTML/CSS. Excellent communication, reporting, and documentation skills. Skilled in Excel or Google Sheets for SEO tracking and task management. Highly organized, self-driven, and capable of managing multiple SEO priorities.

Responsible to manage converting leads. Providing in-depth information to prospective candidates includes counselling through phone, email, chat and social media. Identifying references through the existing students base to increase the sales pipeline Details pertaining to lead discussions conversion should be updated in real-time on CRM software Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as the number of enrolments. Maintain effective communication till the time learner is onboarded and thereafter. Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹600,000.00 per year Benefits: Commuter assistance Health insurance Leave encashment Life insurance Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Yearly bonus Education: Bachelor's (Required) Experience: total work: 1 year (Required) Language: English (Required) Kannada (Required) Work Location: In person

We are Progress (Nasdaq: PRGS) - a the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI powered applications and experiences with agility and ease. We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Video Production Specialist and help us do what we do best: propelling business forward. The Video Production Specialist will assist in creating stunning video experiences that showcase our company, leaders, and products through compelling stories. They will collaborate with members of the marketing team and internal stakeholders to ensure successful and timely completion of video projects from concept to delivery. This person plays a key role in supporting our brand identity while actively contributing to a culture of innovation, excellence, and accountability. This role is a perfect fit for someone with a passion for storytelling, a strong aesthetic sensibility backed by solid design foundations, and a keen eye for detail. You will get the chance to work with multiple forms of media (music, graphics, video) to create a holistic brand experience in your area of expertise while working alongside other passionate creatives. If you have a portfolio, we’d love to see it! In this role, you will: Assist in designing and editing original videos and/or motion graphics sequences that communicate our brand message Support video production for multiple formats: web, social media, internal employee engagement, events, and more Partner with the Creative team to establish the direction of projects and brainstorm concepts Follow style guidelines for video and motion design assets Edit, polish, and combine raw video footage provided by other content creators Develop storyboards in close collaboration with the marketing team, designers, and/or stakeholders Help manage overall timelines, project deliverables, and resourcing needs related to production Help meet audience growth goals across platforms, and participate in platform-specific video campaigns to increase views, engagement, and subscribers/followers Your background: Video, Visual Communications, Motion Design, Digital Media and/or another relevant field Pre- and post-production practices, with knowledge of relevant software, technology, and equipment Digital media with a focus on video content development and social video strategy Modern delivery standards for broadcast, internet, and specialized use Adobe Creative Suite (Premiere Pro, After Effects, Photoshop) and/or Davinci Resolve Additionally, it would be beneficial if you have: Both live and studio video production including set up, camera operations (ENG/Camcorder/DSLR), lighting and audio production Solid understanding of layout, typography, and timing in digital media Ability to work independently and as part of a team, with comfort in providing and receiving constructive criticism Strong communication skills, positive attitude, and an inspiring work ethic Experience with web/network video streaming/multi-casting Experience in B2B tech If this sounds like you and fits your experience and career goals, we’d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy: Compensation Competitive remuneration package Employee Stock Purchase Plan Enrolment Vacation, Family, and Health 30 days of earned leave An extra day off for your birthday Various other leaves like marriage leave, casual leave, maternity, and paternity leave Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, life insurance coverage Professional development reimbursement Interest subsidy on loans - either vehicle or personal loans Apply now! #LI-SR1 #LI-Hybrid

TE Connectivity Ltd. is a $16.4 billion global technology and manufacturing leader creating a safer, sustainable, productive, and connected future. For more than 75 years, our connectivity and sensor solutions, proven in the harshest environments, have enabled advancements in transportation, industrial applications, medical technology, energy, data communications, and the home. With 89,000 employees, including more than 8,000 engineers, working alongside customers in approximately 140 countries, TE ensures that EVERY CONNECTION COUNTS. ROLE OBJECTIVE Supporting all transactional tasks of the TE Order-to-Cash Process playing a key role in the whole business success. The team will support in the background the whole Customer Service Organization, intercompany business. Responsibilities To deliver extraordinary customer experience: As a customer facing function we always need to ensure that each and every customer turns into a promoter of TE. We need to fulfill the demanding nature of our customers and exceed their expectations by delivering extra ordinary customer experience on every inquiry. Creating a network with support functions and acting in accordance with TE Values to meet our objective of ECE. Delivering swift results to exceed expectations. Order Management - Entry of paper/fax customer purchase orders into TE SAP order management system. Completely and accurately enter all relevant purchase order data elements including part numbers, shipping and billing information, and any special instructions. Orders are to be created per documented work instructions. Utilize TE Knowledge Base to resolve technical/procedural issues while doing the daily task. Quotations – Receive inbound quotation requests from customer and sales. Generate standard quotes using TE SAP System. Send quotes via email to customers and sales. Backlog Management/Order Changes – Work with Material Planners and controllers and internal support functions to manage and cater to customer requests on better delivery dates. Make changes to existing sales orders in TE SAP System based on requests from CCP, Customers and Sales. Utilize knowledge base to understand individual customer contractual conditions for change orders. Make decisions on accepting, rejecting or modifying requests for change orders. Focus on getting deliveries cut for Orders that are past due on our systems at the earliest. Support of e-commerce systems including forecasting customer demand, update customer website with information and reports generated from TE SAP System Returns – Receive return requests from Quality/Sales/customer. Generate RE Order in the system and create a CR after validating all the essentials of the material that is being returned by a customer for various reasons. Cross trainings: Learning and supporting all the transactions within the region/cross region. Innovation : Challenge self to develop new and improved ideas for all that we do. Skills Education - Any graduate Customer centric. Excellent communication skills. Communicate with end customers via various channels such as telephone, email and chat (inquiries) to resolve technical questions and propose options and solutions. Detail oriented Strong organization and time management skills Ability to learn quickly and provide complete floor support Fluent in business communication. Proficiency on MS Office suite Note : Okay to work in Night Shift Competencies Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

Job Title: Customer Care Representative (Voice & Chat Process) Location: Dehradun Job Type: Full-time, Onsite Timing: Rotational Shift About Company: Woodrock Infotech Private Limited is a BPO (Business Process Outsourcing) company primarily based in Kolkata, West Bengal, India, with a focus on IT services and consulting. Established in 2014, the company offers services like back-office operations, KPO, marketing, and customer service, aiming to help businesses scale their tech teams and improve their marketing and customer service operations. We are looking for a customer-focused and empathetic individual to join our team as a Customer Care Representative for our voice and chat support process. Key Responsibilities: - Handle incoming customer queries via voice and chat channels. -Provide accurate, valid, and complete information by using the right tools and methods. -Resolve customer issues promptly, ensuring a positive customer experience. - Escalate complex issues to the appropriate department when necessary. -Maintain records of customer interactions and follow-up as needed. - Adhere to company policies and procedures during all customer interactions. Requirements: -Minimum qualification: 12th pass; graduates are preferred. - Excellent verbal and written communication skills in English. - Basic computer knowledge and typing skills. - Ability to remain calm and courteous under pressure Show more Show less

The Solution Center Team supports the Enterprise to drive Customer Growth and Experience and the Distribution Channel business unit to make it easy for our Distribution partners to do business with TE. The organization consists of more than 400 employees who provide global service to both Customers and Distributors and drive growth for the organization. Be the face and voice of TE Connectivity to drive company growth by delivering an Extraordinary Customer Experience. Make every interaction memorable, enabling deeper relationships. Deliver value to our distribution partners while resolving all their inquiries. Identify opportunities to generate new business and organic revenue growth. Create a favorable impression and sell the TE brand to strengthen our positioning with customers Responsibilities Deliver an extraordinary customer experience by providing our Distribution partners with world-class customer service. Create revenue by building relationships and quantifying orders through daily tasks, such as, creating quotes, processing, and expediting orders and worklist functions. Follow-up on Special Price Requests. Communicate with Distributors via various channels such as telephone, email and chat to assist with real-time needs to propose options and solutions. Liaison with internal support areas including production, sales, engineering, customer care and others as necessary to resolve customer inquiries and requests. Nurture and convert revenue streams by working with pricing on a competitive infrastructure through consistent communication with our customer(s). Participate in meetings to gain insight, and provide information, about the top priorities for your assigned Distributor. Skills Education - Bachelors technical or business degree preferred or equivalent experience Experience: Demonstrates problem solving skills, influencing abilities, and ability to provide effective feedback Strong verbal, written, and presentation skills Proven ability to initiate, organize, and complete multiple tasks in a timely manner Demonstrates ability to share creative and new ideas Consultative selling experience desired Relevant product or industry experience a plus Competencies Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

To assist clients/customers in resolving technical issues related to software, hardware, networking, or tools — via phone, email, or chat — without needing to do any software development. ✅ Key Responsibilities: Provide first-level technical support for products or services. Troubleshoot software, system, or application issues . Guide users through step-by-step solutions. Document tickets, queries, and resolutions in CRM tools. Escalate unresolved issues to the tech/development team. Ensure customer satisfaction with timely follow-ups and support. Eligibility: Education: B.Com, BBA, BA, B.Sc, BTech Certification is a Plus Experience: 0–2 years (Freshers welcome) Google IT Support Certification CompTIA A+ Basics of Networking or Helpdesk tools Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Shift: Day shift Language: English (Required) Work Location: In person Expected Start Date: 01/07/2025

Responsibility: Attend incoming customer calls and take appropriate action and ensure there are no escalations on the service provided. Should be able to answer calls timely ensuring adherence to the process standards. Follow up customer calls wherever is necessary Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Follow established processes and procedures to maintain service quality. Core Responsibilities: Customer Support: Assist users via phone, email, and chat, providing guidance on software usage, resolving basic issues, and ensuring a positive experience. Log customer concerns and follow up until resolved. Lead Generation: Identify and qualify sales opportunities during support interactions, and reach out to potential users to introduce the software. Desired Skills and Requirements: Exp : 0 to 4 years Any Graduate Having accounting knowledge is a plus. Languages : English & Hindi Other Mandates: Office-based work and weekly 6 days work. Benefits : Full-time job Incentive Mediclaim benefits (Self + Spouse + Children + Mother & Father) Attendance Incentive NOTE : You can bring your friends along if looking for a job. Company Website : Address : Simply Vyapar Apps Private Limited, 24th, 150/2 Enzyme Diamond, 7th Cross Rd, 1st Sector, HSR Layout, Bengaluru, Karnataka 560102 Regards Pavana 7760687202 Job Type: Full-time Pay: Up to ₹24,000.00 per month Work Location: On the road

Description The Support Products & Services (SP&S) team is looking for a solutions-oriented and customer obsessed ADSP Support Specialist to help advertisers troubleshoot and unblock any self-service display, video, and audio campaign issues within the Amazon Demand Side Platform (ADSP). In this role, you will be responsible for responding to advertisers’ contacts across a variety of troubleshooting topics (campaign setup, creative moderation, performance, delivery, reporting, ad tags and trackers, and general campaign or account-level questions) within a timely manner, utilizing existing SOPs and your digital advertising knowledge. A successful ADSP Support Specialist will have a proven track record in successfully interacting with global clients (chat & email) and have a foundational understanding of digital advertising. They demonstrate strong communication skills and can effectively articulate troubleshooting steps to advertisers and agencies. While SOPs and blurbs can be utilized for relevant troubleshooting issues, they will also take advantage of all available resource and foundational digital advertising knowledge to help advertisers find resolution. They will earn trust with advertisers by diving deep when the issue is unclear or unfamiliar, in order to ensure a satisfactory interaction is provided. They will display curiosity, and will learn and develop deep expertise in ADSP ad products and recognize when there are operational gaps that require leads or managers to help address them. Key job responsibilities Key job responsibilities Responding promptly and accurately to live chat or email support questions, helping the advertiser troubleshoot issues related to campaign setup, creative moderation, performance, delivery, reporting, ad tags and trackers, or any general questions related to their campaign or account. Providing onboarding support, explanations of new features, consultation for product usage, and industry best practices to advertisers who reach out through contact us. Analyzing and interpreting data with advertisers to identify campaign improvement areas, root causes, and optimization opportunities. Assisting customers with questions related to product beta participation, capturing customer feedback, and collaborating with program partners to highlight product gaps and opportunities. Escalating any technical troubleshooting issues and surfacing to leadership for wide-spread issue potentially impacting hundreds of advertisers. Identifying opportunities to update existing support documentation and effectively escalating to content specialist. Mentoring new and junior employees to up-level their knowledge of Amazon’s programmatic advertising offerings, and becoming a subject matter expert (SME) for ADSP troubleshooting issues. A day in the life The Advertising Support DSP specialist plays an exciting and important role for Amazon by unblocking issues and complexities for our advertiser via email and live channels. They are comfortable stepping in and handling escalations from our Advertisers. They also support with audit requirements, coaching, training and participate in programs or projects. About The Team The Advertising Support Team is Customer obsessed and takes pride in providing exceptional support to the Amazon Advertiser. We are a cohesive and inclusive team and display the Amazon Leadership Principles in everything we do. Basic Qualifications Bachelor’s degree in marketing, communications, or equivalent experience 2+ years’ experience in digital advertising and/or programmatic advertising Excellent verbal and written communication skills (English) Ability to effectively and confidently communicate with advertisers Strong prioritization and time management skills, with a high degree of flexibility Experience providing client services, customer support, or working with external stakeholders on shared objectives Willing to work in a diverse atmosphere and contribute to an inclusive culture Adheres to the provided schedule in a 24/7 environment including night shifts (rotational), as shifts are determined based on business requirements with rotational 2 consecutive day off and a 5-day working week (working weekends might be required) Preferred Qualifications Experience in online advertising or e-commerce 1+ years of ADSP experience Basic understanding of programmatic ad technology Excellent organizational skills including prioritizing, scheduling, time management, and meeting deadlines Additional languages (European, Mandarin, Japanese) is a plus Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka Job ID: A2991147 Show more Show less

Bengaluru, India Full Time Relevant Experience: 2 – 3 years Job Description As a Technical Support Engineer at 42Gears, you will play a pivotal role in guaranteeing client satisfaction through prompt and efficient technical assistance. Roles and Responsibilities Handle incoming support calls, emails, and chat messages from clients encountering technical issues. Diagnose and troubleshoot technical issues associated with our unified endpoint management product. Provide clear, step-by-step guidance and solutions to clients, ensuring a positive and constructive customer experience. Escalate intricate technical issues to the appropriate internal teams for resolution. Collaborate seamlessly with cross-functional teams to ensure timely and effective problem resolution. Document and meticulously track support issues to contribute to a comprehensive knowledge base. Stay abreast of the latest features and updates on our unified endpoint management product. Conduct product training sessions for clients and internal teams as required. Communicate effectively with clients, keeping them informed of the status of their support requests. Uphold a high level of customer satisfaction through professional and courteous communication. Requirements Bachelor’s degree in a relevant technical field or equivalent practical experience. Demonstrated experience in technical support or a comparable customer-facing role. Proficient troubleshooting and problem-solving skills. Effective communication and interpersonal abilities. Ability to work both independently and collaboratively in a fast-paced environment. Previous experience in a SaaS environment and a strong understanding of UEM and related technologies are advantageous. Additional Mandatory Requirements Availability to handle customer support through various channels, including calls, emails, and chats. Ability to work from the office. Willingness to work in rotational shifts covering a 24/7 operation.

Job Title: Pet Relationship Manager (Customer Experience) Department: Customer Experience Team Reports To: Team Manager Role Overview: The Pet Relationship Manager will serve as the primary point of contact for key customers, ensuring exceptional service across inbound calls, outbound calls, and chat interactions. The role requires proactive relationship management, a deep understanding of pet care products/services, and the ability to resolve customer queries while driving satisfaction and loyalty. Key Responsibilities: 1. Customer Interaction & Support: ○ Handle a high volume of inbound and outbound calls with professionalism and empathy. ○ Manage live chat conversations, ensuring prompt and accurate responses. ○ Address customer inquiries, complaints, and concerns effectively, escalating as needed. 2. Account Management: ○ Build and maintain strong, long-term relationships with key customers. ○ Understand individual customer needs and provide tailored recommendations for pet care products/services. ○ Act as a trusted advisor, offering insights and solutions to improve customer satisfaction. 3. Product Knowledge: ○ Stay updated on the company’s pet care products and services. ○ Communicate product features, benefits, and proper usage effectively to customers. Qualifications: ● Education: Bachelor’s degree or equivalent in any discipline (preferred) ● Pet Parent - Mandatory ● Experience: Exp in customer-facing key account management role (preferred) ● Skills: ○ Strong communication and interpersonal skills. ○ Empathy and patience in dealing with customers. ○ Proficiency in CRM tools and live chat platforms. (preferred) ○ Goal-oriented mindset with the ability to meet deadlines and targets. Preferred Traits: ● Passion for pets and pet care. ● Ability to work in a fast-paced environment. ● A problem-solving attitude and attention to detail. Job Types: Full-time, Permanent, Fresher Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Schedule: Monday to Friday Rotational shift Supplemental Pay: Performance bonus Yearly bonus Language: Hindi (Required) English (Required) Work Location: In person

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Description Summary: This job will contact customers using multiple platforms, including but not limited to, automated phone system, email and chat to negotiate payment plans and help them improve their account status. You will provide personalized solutions while ensuring compliance with relevant guidelines, focusing on fair treatment and support for all customers. Additionally, you will educate customers about different payment relief options and the impact on their credit scores, all while maintaining a positive attitude and meeting productivity and quality goals. Job Description: Essential Responsibilities: Handle inbound calls to and from customers regarding their outstanding balances. Utilize multiple communication channels, including phone, email, and chat, to contact customers, provide support and respond to customer inquiries efficiently. Listen to customers' concerns and understand their financial situations to offer appropriate payment solutions. Negotiate payment plans and arrangements that align with company policies, regulatory requirements, and customers' abilities to pay. Maintain accurate and detailed records of customer interactions and payment agreements in the system Provide exceptional customer service by demonstrating empathy, patience, and professionalism in all interactions, while meeting production and quality goals. Stay informed about company policies, procedures, and industry regulations related to collections. Proactively engage in self-development activities, that support your professional growth. including attending training sessions and workshops to enhance your skills and knowledge in collections and customer service Minimum Qualifications: Minimum of 1 year of relevant work experience For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com Who We Are: To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com. Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please Join our Talent Community. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

Description Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. Position Overview: To provide technical support & assistance to customers remotely. To ensure client satisfaction and ability to resolve customer issues at first contact. Must have good technical knowledge and an ability to communicate effectively to understand the problem, empathize and provide a solution at the earliest. To ensure user queries or issues are captured, validated, and triaged for further processing. To ensure various types of information or updates are communicated to users through appropriate channels. What you’ll do as the (L1- Service Desk): The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Serve as the first point of contact for customers seeking technical assistance through various channels like phone, chat & email. Experience in Core IT Support, Addressing Clients Worldwide (24*7). Experience troubleshooting and configuring desktop hardware and associated peripherals. Ability to work in a team environment and communicate effectively through chat systems (e.g. Microsoft teams, Skype) Working knowledge of computer operating systems (Windows), hardware diagnosis/set up, and software installation/troubleshooting. Experience working in a fast-paced environment. Strong customer service experience. Excellent communication skills is must. Ability to multitask well. Real time Ticket creation and documentation. Ability to perform tasks within SLA’s. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Determine the best solution based on the SOP’s / KB’s related to the issue and the relevant details provided by customers. Walk the customer through the problem-solving process. Escalate unresolved issues to the next level of support personnel. Provide accurate information on IT products or services. Record events and problems and their resolution in logs. Follow-up and update customer status and information Pass on any feedback or suggestions from customers to the appropriate internal team. Identify and suggest possible improvements to procedures & KB articles. Good understanding of computer systems, mobile devices, and other tech products Ability to diagnose and resolve basic technical issues faster. 24/7 rotational shift. What you will bring to the team: Experience – 0- 0.6 months in IT Support Education – Bsc (IT, Computer) or B.Tech/ BE, BCA, M.Tech, MCA, Msc (Computer) Reporting – Team Lead Zones offers a comprehensive Benefits package. While we’re committed to providing top-tier solutions, we are just as committed to supporting our own teams. We offer a competitive compensation package where our employees are rewarded based on their performance and recognized for the value they bring to our business. Our employees enjoy a variety of comprehensive benefits, including Medical Insurance Coverage, Group Term Life and Personal Accident Cover to handle the uncertainties of life and a flexible leave policy to balance their work life. At Zones, work is more than a job – it's an exciting careers immersed in an inventive, collaborative culture. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!

We are looking for a Customer Support Executive who will act as the first point of contact for our customers. The ideal candidate is passionate about providing excellent service, resolving issues efficiently, and ensuring a positive customer experience. Key Responsibilities: Respond to customer queries via phone, email, chat, or social media in a timely and professional manner Resolve product or service-related issues efficiently and accurately Maintain a high level of product knowledge to provide accurate information Record customer interactions, feedback, and complaints in the CRM system Follow up with customers to ensure full resolution of issues Collaborate with internal teams to improve customer experience Meet or exceed performance metrics (response time, customer satisfaction, etc.) Requirements: Proven experience in customer support or a related field is a plus Excellent communication and interpersonal skills Proficiency in English and [mention local/regional languages if needed] Ability to handle high call/email volumes Familiarity with CRM systems and customer support tools Strong problem-solving skills and a positive attitude Minimum qualification: [12th pass / Graduate – customize as needed] Benefits: Competitive salary and incentives Training and career growth opportunities Supportive work environment Contact : baskar hr 8056216663/ 6379247130 Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

Company: PhDiZone About Us: PhDiZone is a leading provider of PhD guidance and assistance, specializing in thesis and dissertation writing services, research methodology support, and comprehensive research assistance. Our mission is to empower scholars and researchers by offering expert support throughout their academic journey. Job Summary: We are seeking a motivated and results-driven Inside Sales Representative to join our team. The ideal candidate will be responsible for converting inbound inquiries into sales, identifying new business opportunities, and maintaining relationships with existing clients. This role requires a deep understanding of our services and the ability to effectively communicate their value to prospective clients. Key Responsibilities: Client Engagement: Respond promptly to inbound inquiries via phone, email, and chat, providing detailed information about our services and addressing any questions or concerns. Sales Conversion: Convert leads into sales by understanding client needs and recommending appropriate services. Relationship Management: Maintain and nurture relationships with existing clients to encourage repeat business and referrals. Market Research: Identify potential markets and clients, and develop strategies to reach them. Reporting: Maintain accurate records of sales activities and client interactions using CRM tools. Qualifications: Education: Master's degree in Business, Marketing, or a related field. Experience: 0 - 5 years of experience in inside sales or customer service, preferably in the educational or research services sector. Skills: Excellent communication and interpersonal skills. Strong persuasive and negotiation abilities. Ability to understand and explain complex services. Proficiency in CRM software and Microsoft Office Suite. Benefits: Competitive salary with performance-based incentives. Opportunity to work with a dynamic team in a growing industry. Professional development and training opportunities Job Type: Full-time Work Location: In person

Company: PhDiZone About Us: PhDiZone is a leading provider of PhD guidance and assistance, specializing in thesis and dissertation writing services, research methodology support, and comprehensive research assistance. Our mission is to empower scholars and researchers by offering expert support throughout their academic journey. Job Summary: We are seeking a motivated and results-driven Inside Sales Representative to join our team. The ideal candidate will be responsible for converting inbound inquiries into sales, identifying new business opportunities, and maintaining relationships with existing clients. This role requires a deep understanding of our services and the ability to effectively communicate their value to prospective clients. Key Responsibilities: Client Engagement: Respond promptly to inbound inquiries via phone, email, and chat, providing detailed information about our services and addressing any questions or concerns. Sales Conversion: Convert leads into sales by understanding client needs and recommending appropriate services. Relationship Management: Maintain and nurture relationships with existing clients to encourage repeat business and referrals. Market Research: Identify potential markets and clients, and develop strategies to reach them. Reporting: Maintain accurate records of sales activities and client interactions using CRM tools. Qualifications: Education: Master's degree in Business, Marketing, or a related field. Experience: 3 - 5 years of experience in inside sales or customer service, preferably in the educational or research services sector. Skills: Excellent communication and interpersonal skills. Strong persuasive and negotiation abilities. Ability to understand and explain complex services. Proficiency in CRM software and Microsoft Office Suite. Benefits: Competitive salary with performance-based incentives. Opportunity to work with a dynamic team in a growing industry. Professional development and training opportunities Job Type: Full-time Pay: From ₹25,000.00 per month Work Location: In person

About the Role: We are looking for a proactive and detail-oriented Testing and Customer Support Specialist to join our team. This role involves supporting customers by resolving product-related issues and collaborating with the development teams to ensure quality through software testing. Key Responsibilities: Customer Support Serve as the first point of contact for customer inquiries via email, chat, and phone. Troubleshoot and resolve user issues in a timely and professional manner. Escalate complex issues to the development teams and follow up to ensure resolution. Provide feedback to the development team based on customer interactions and recurring pain points. Product Testing · Execute manual tests on new features, bug fixes. · Identify, document, and track bugs in collaboration with the QA and development teams. · Work closely with developers to understand requirements and develop test cases. Participate in user acceptance testing (UAT) and release verification. Suggest improvements to user experience and interface based on testing and customer feedback. Requirements: Problem-solving mindset and a keen eye for detail. Ability to multitask and manage time effectively. · Proficiency in [English, Tamil, Hindi] is required are a plus. Job Types: Full-time, Permanent Pay: ₹150,000.00 - ₹250,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Experience: Customer service: 1 year (Preferred) Work Location: In person

WE ARE LOOKING FOR CANDIDATE FOR IN HOUSE GRAPHIC DESIGNER WORK. NO WORK FROM HOME. IMMEDIDATE HIRING. The candidate should create posters for our social pages. for further details chat with with me on WhatsApp 9176353524 (NO CALL) Job Types: Full-time, Part-time, Permanent, Contractual / Temporary, Freelance Pay: ₹13,062.17 - ₹43,159.24 per month Schedule: Day shift Work Location: In person