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Hyderabad, Telangana, India

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Company Description AskAbroad.co is a multi-purpose digital platform designed to connect individuals navigating the complexities of going abroad. Our platform serves as a centralized resource hub for study abroad, work abroad, immigration, and travel. AskAbroad fosters a community-driven environment where users can ask questions, seek advice, and share insights to make their international journeys smoother and more informed. We strive to provide a structured alternative to broader chat platforms for specific global pursuits. Contact: +91 9666966535 Role Description This is a full-time on-site role for a Business Development Executive located in Hyderabad. The Business Development Executive will be responsible for identifying new business opportunities, generating leads, and managing client accounts. Day-to-day tasks include developing strategies for new business development, building and maintaining relationships with clients, communicating with stakeholders, and ensuring client satisfaction through effective account management. Qualifications Experience in New Business Development and Lead Generation Strong skills in Business and Account Management Excellent Communication skills Ability to work on-site in Hyderabad Proven track record of developing and maintaining client relationships Bachelor's degree in Business, Marketing, or related field is preferred Experience in digital platforms or related industries is a plus Show more Show less

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India

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Job Title: Customer Support Executive Company: Labmentix Location: Remote Duration: 3 Months Stipend: 6,000 per month Working Hours: 10am-7pm Type: Internship Start Date: Immediate Joiners Preferred About Labmentix Labmentix is a fast-growing edtech company dedicated to delivering quality learning experiences and professional training. We are looking for a friendly, organized, and proactive Customer Support Executive to manage communication and provide outstanding service to our students and clients. What You'll Do β€’ Respond to customer queries via email, chat, and phone in a timely and professional manner β€’ Assist learners with onboarding, platform navigation, and course-related support β€’ Troubleshoot common issues and escalate technical problems when necessary β€’ Maintain accurate records of interactions, feedback, and resolutions β€’ Coordinate with internal teams to ensure a smooth and consistent customer experience Requirements β€’ Excellent verbal and written communication skills in English β€’ Empathetic, patient, and solution-focused approach β€’ Ability to handle multiple conversations and prioritize tasks efficiently β€’ Familiarity with CRM tools, helpdesk software, or support platforms is a plus Perks πŸ“œ Certificate of Association + LOR πŸš€ Remote work πŸ“ˆ Opportunity to grow into senior support or operations roles Equal Opportunity Statement Labmentix is an equal opportunity employer. We are committed to creating an inclusive environment for all team members regardless of race, gender, religion, nationality, sexual orientation, or disability status. Diversity makes us stronger, and we actively encourage applications from all backgrounds. Show more Show less

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Bengaluru, Karnataka

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We are seeking a dedicated, detail-oriented, and customer-focused individual to join our team as a 'Customer Support Executive'. The ideal candidate will be the primary point of contact for customers, ensuring a positive experience by providing exceptional service and resolving issues in a timely manner. This role requires strong communication, problem-solving skills, and a customer-first mindset. Key Responsibilities: 1. Customer interaction: Respond to customer inquiries via phone, email, chat, social media platforms or in-person in a timely and professional manner. Handle complaints, provide appropriate solutions, and follow up to ensure resolution. 2. Problem resolution: Identify and effectively resolve customer issues, escalating complex cases as needed. Collaborate with internal departments to resolve customer concerns efficiently. 3. Product & service knowledge: Maintain a deep understanding of the company's products, services, and policies. Maintain accurate customer records for future reference and analysis. 4. Feedback & improvement: Gather customer feedback and share insights to improve processes and enhance customer experience. 5. Achieve goals & SLA's: Meet or exceed all productivity, quality & time management goals set. Maintain a professional approach at all times. Demonstrate an appropriate sense of urgency in resolving customer issues. Stipend : up to 18k Job Type: Full-time Pay: β‚Ή18,000.00 per month Benefits: Food provided Schedule: Day shift Language: Hindi (Required) Location: Bangalore, Karnataka (Required) Work Location: In person

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1.0 years

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Gurugram, Haryana, India

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Location: Gurugram Role : Sales Development Representative Experience: 1-4 years Working Hours: 10:30 AM - 8:00 PM, Monday to Friday (1st and 3rd Saturdays off) About Darwix AI Darwix AI is a GenAI-powered platform built for enterprise revenue teams across sales, support, credit, and retail. Our proprietary AI stack ingests multimodal inputsβ€”voice calls, chat logs, emails, and CCTV streamsβ€”and delivers real-time nudges, conversation scoring, and performance analytics. Our product suite includes: Transform+ : Real-time conversational intelligence for contact centers and field sales Sherpa.ai : A multilingual GenAI assistant for live coaching, summaries, and objection handling Store Intel : A computer vision tool turning CCTV footage into actionable insights for retail teams Darwix AI is trusted by leading enterprises such as IndiaMart, Wakefit, Emaar, GIVA, Bank Dofar, and Sobha Realty. We are backed by top institutional and operator investors and are rapidly scaling across India, the Middle East, and Southeast Asia. Role Summary This isn’t your average SDR role. You’ll be building pipeline at the enterprise level, targeting decision-makers, and shaping the revenue growth trajectory of Darwix AI. Key Responsibilities Identify and research high-value prospects across India, MENA, and the US Launch personalized outbound campaigns using email, LinkedIn, cold calls Book meetings with senior stakeholders: Heads of Sales, CXOs, and VPs Qualify inbound leads and convert interest into scheduled product demos Run rapid experiments on messaging, channels, and outreach techniques Contribute to shaping the SDR playbook and GTM strategies with the founding team What You Bring 1–4 years of experience in SaaS/enterprise B2B sales. Exceptional verbal and written communication skills. Resilience, curiosity, and a results-driven mindset. Ability to personalize outreach and spark conversations with senior leaders. Familiarity with tools like LinkedIn Sales Navigator, HubSpot, Apollo, Notion. A passion for GTM strategy, AI, and working at the frontlines of innovation. Tools You'll Use LinkedIn Sales Navigator | HubSpot | Apollo | Loom | Notion | Google Sheets | Cold Email Templates | GenAI Pitch Assist Tools Who You’ll Be Talking To Founders of high-growth startups Sales leaders at unicorns and scaling SaaS businesses CXOs at Fortune 500 companies Occasionally, VCs and portfolio heads Your mission: Book the meeting. Own the conversation. Crack the account. What we offer Competitive base salary + commissions + performance bonuses Real growth: path to AE, GTM Strategist, or Revenue Ops roles Direct mentorship from founders and leadership Deep exposure to enterprise SaaS sales, cold outreach, GTM planning Experience in scaling a startup across global markets This Is NOT: A sales support/back-office role A repetitive, dial-and-drop cold-calling job A β€œCRM admin” role that passes leads from one tool to another This is a core GTM role. You will build pipeline, shape our ARR, and grow with us. If you execute well, this role becomes the springboard for your SaaS sales career. Show more Show less

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Gurugram, Haryana, India

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Rehousing Packers Private Limited is a logistics and relocation company offering services such as household shifting, office relocation, vehicle transport, and storage solutions. The job responsibilities at Rehousing Packers Pvt. Ltd. can vary based on the position. Here's a general overview of responsibilities based on common roles: 1. Customer Support Executive Respond to customer queries via phone, email, or chat. Provide information about packing, moving, pricing, and timelines. Coordinate bookings and update customers on shipment status. Handle complaints and ensure customer satisfaction. 2. Sales & Marketing Executive Generate leads through calls, online platforms, and field visits. Explain services to potential customers and provide quotations. Follow up with prospects and convert them into clients. Maintain relationships with corporate clients and partners. 3. Operations/Logistics Coordinator Schedule and assign packing and moving jobs. Coordinate with packers, drivers, and warehouse staff. Track shipment progress and ensure on-time delivery. Manage inventory and route planning. Show more Show less

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0.0 - 2.0 years

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Coimbatore, Tamil Nadu

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Powersonic - Join Us in Powering the Future! Our mission at Powersonic is to help power the products of the future and make everyone fall in love with great hardware, great engineering, and great design. This mission is super exciting, but there's still a lot to doβ€”and that's exactly where you come in! Role Description This is a full-time, on-site role for a Document Control Specialist. You will be responsible for capturing, creating, and managing all process-related documentation across departments to promote operational clarity, consistency, and compliance. You will: Document current operational and administrative processes across functions such as Production, QA, Logistics, Sales, and Finance. Create new SOPs and documentation where none exist by collaborating with department stakeholders and observing processes. Standardize and update all existing documentation for 2025 with a focus on clarity, accuracy, and usability. Design comprehensive training materials, onboarding guides, and process manuals for new hires and cross-functional training. Maintain a centralized document control system (digital and/or physical) ensuring ease of access and security. Manage version control and documentation approval workflows with proper traceability. Collaborate with department leads to ensure documented procedures reflect actual practices and adhere to internal standards. You have: Excellent written communication and editing skills. Proficiency in process mapping and document design tools (e.g., Microsoft Word, Excel, Lucidchart, Visio). Strong attention to detail and the ability to work independently. Experience in SOP creation, ISO/document control systems, or training content development. Confidence in interviewing SMEs and translating complex information into simple, standardized documents. Strong organizational skills and ability to manage multiple documentation streams simultaneously. Extra points if you also: Have experience working in a manufacturing or quality-driven environment. Understand ISO standards, document lifecycle management, and audit requirements. Are comfortable using cloud-based storage and versioning platforms. Why you'll love working with us: Collaborate with global teams across 4 continents. Play a key role in operational transformation and knowledge enablement. Opportunity to build from the ground up with high ownership. Access to training, growth, and career advancement opportunities. Sounds like you? Let’s chat. At Powersonic, we take personal matters very seriously and strive to be neutral in our hiring process. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, disability status, or any other legally protected characteristics. We pride ourselves on fostering a diverse and inclusive workplace. Job Types: Full-time, Permanent Pay: From β‚Ή20,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Schedule: Monday to Friday Supplemental Pay: Yearly bonus Ability to commute/relocate: Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Document management: 2 years (Required) Location: Coimbatore, Tamil Nadu (Required) Work Location: In person

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0.0 - 1.0 years

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Prahlad Nagar, Ahmedabad, Gujarat

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Address the queries and complaints of clients using the company’s portal. Effective communication both written and verbal, is essential for chat support executives to convey information clearly and provide accurate assistance to customers. Willingness to learn about products, services, and company policies to provide accurate information to customers. Willing to commit to taking turns working rotating shifts which includes weekends and public holidays Desired Candidate Profile Problem-solving skills Clear communication skills Ability to use positive language Can write in English Willingness to learn Perks and Benefits Pressure free environment Chance to work with an international level startup Part Time: 6K Job Timing: 11 AM to 3 PM Job Types: Full-time, Part-time, Fresher Pay: β‚Ή5,000.00 - β‚Ή6,000.00 per month Benefits: Paid sick time Schedule: Day shift Fixed shift Rotational shift Weekend availability Supplemental Pay: Yearly bonus Ability to commute/relocate: Prahlad Nagar, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 1 year (Required) Work Location: In person

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Noida, Uttar Pradesh, India

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Job Title: Dutch Language Specialist Location: Chennai, Bangalore, Pune, Mumbai (Hybrid Mode) Shift: European Shift Experience Level: Open to all levels Relocation: Considerable for suitable candidates Certification Requirement: B1/B2/C1 in Dutch (mandatory – any one level) Job Summary: We are looking for a skilled Dutch Language Specialist to join our team in a hybrid work model based in Chennai, Bangalore, Pune, or Mumbai. As part of our growing multilingual support operations, you will play a key role in supporting our Dutch-speaking clients across various domains such as customer service, content moderation, translation, or technical support. Key Responsibilities: Handle incoming queries and provide assistance to Dutch-speaking clients via email, chat, or voice. Translate and interpret documents or communications from Dutch to English and vice versa, as needed. Ensure timely and high-quality responses in accordance with company standards. Collaborate with internal teams to resolve client issues and escalate when necessary. Maintain updated knowledge of company products, policies, and procedures. Work closely with cross-functional and multicultural teams to meet performance and quality goals. Required Qualifications: Proficiency in Dutch (B1/B2/C1 certification – any one is mandatory ). Good communication skills in English. Willingness to work in a European shift schedule. Prior experience in a similar role (language support, translation, content, or customer service) is a plus, but freshers with certification are also welcome . Strong interpersonal skills and a customer-focused attitude. Share me your resume on v-aditi.chauhan@foundit.ai Show more Show less

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0.0 - 2.0 years

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Gurugram, Haryana

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JOB DESCRIPTION Service Coordinator (Consumer Electronics Industry) Jack Martin - India's No.1 Home Audio & Consumer Electronics Brand Position: Service Coordinator Location: Gurugram Experience: 2-3 Years Industry: Consumer Electronics Job Summary: We are seeking a proactive and detail-oriented Service Coordinator with 2-3 years of experience in the consumer electronics industry. The ideal candidate will have strong coordination and communication skills to effectively interact with clients, customers, vendors, and distributors, ensuring seamless service operations and customer satisfaction. The Service Coordinator will be responsible for managing service requests, coordinating repairs, overseeing warranty processes, and ensuring smooth communication between all involved parties. Key Responsibilities: Customer & Client Interaction: Act as the primary point of contact for customers and clients regarding service-related queries and requests. Provide timely and professional communication through various channels (email, phone, chat). Service Coordination: Manage and track service requests and ensure timely processing of all service orders. Coordinate with internal teams, vendors, and service providers to ensure fast and efficient resolutions. Vendor & Distributor Liaison: Work closely with vendors, distributors, and service partners to schedule repairs, track parts inventory, and ensure that all service requirements are met. Scheduling & Follow-ups: Coordinate repair schedules and service appointments with customers, vendors, and technicians, ensuring efficient use of time and resources. Problem Resolution: Address customer complaints or service issues, ensuring quick resolution to maintain high customer satisfaction. Follow up on service completion and gather feedback. Documentation & Reporting: Maintain accurate records of all service requests, repairs, and warranty claims. Prepare regular service reports for internal stakeholders. Inventory Management: Assist with tracking and managing spare parts inventory to ensure timely availability for repairs and service orders. Service Quality Monitoring: Ensure that the services provided meet company standards and customer expectations. Monitor the performance of service providers to ensure high-quality service delivery. Continuous Improvement: Identify areas for process improvement and contribute ideas for enhancing service operations, customer experience, and service efficiency. Required Skills & Qualifications: Experience : Minimum of 2-3 years of experience in a service coordination role, preferably in the consumer electronics industry. Communication Skills : Excellent verbal and written communication skills, with the ability to clearly and professionally interact with customers, clients, vendors, and internal teams. Coordination Skills : Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously. Experience in coordinating service processes and logistics. Problem-Solving : Ability to handle challenging situations and customer complaints effectively and professionally. Technical Knowledge : Basic understanding of consumer electronics products and the repair/service processes. Attention to Detail : High level of accuracy in managing service documentation, schedules, and inventory. Software Skills : Proficiency in MS Office (Excel, Word), and familiarity with service management software is a plus. Educational Requirements: Bachelor’s degree in any field Desired Attributes: Customer-Centric : A strong commitment to providing excellent customer service and ensuring customer satisfaction. Team Player : Ability to work well with cross-functional teams, including sales, technical service teams, and management. Adaptability : Ability to adapt to changes in work priorities and customer needs. Why Join Us? - Be part of a leading consumer electronics brand with opportunities for growth and career advancement. - Work in a collaborative environment focused on innovation and customer satisfaction. - Competitive salary and benefits package. Job Type: Full-time Pay: β‚Ή28,000.00 - β‚Ή35,000.00 per month Benefits: Flexible schedule Experience: Service Coordinator: 2 years (Preferred) Language: English (Preferred) Location: Gurugram, Haryana (Required) Work Location: In person

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1.0 years

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Delhi, India

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We're Hiring: Sales and Support Virtual Assistant (VA) Remote | Full-Time | E-commerce Support At TalentPop App , we partner with fast-growing e-commerce brands to deliver exceptional sales and customer support that drives conversions and builds loyalty. We are currently looking for a Sales and Support Virtual Assistant (VA) to join our remote team. If you have a background in sales or customer service and are highly organized, tech-savvy, and motivated to help customers find the right solutions β€” this role may be a perfect fit. Key Responsibilities Provide real-time support to customers via live chat, email, SMS, and phone Recommend products, assist in purchase decisions, and identify upsell/cross-sell opportunities Manage order inquiries, including shipping, tracking, returns, and refunds Update CRM tools and track customer interactions accurately Represent each e-commerce brand in a way that reflects their tone and values Share customer feedback and insights to improve sales processes Collaborate with internal teams to meet performance and service goals Qualifications Minimum of 1 year experience in sales, customer support, or virtual assistant roles Excellent written and verbal communication skills in English Comfortable using platforms such as Shopify, Gorgias, Zendesk, or similar tools Ability to work independently in a remote, fast-paced environment Detail-oriented, proactive, and results-driven What We Offer Performance-based raises and commission opportunities Paid time off Health stipend or HMO coverage (location-dependent) Recognition bonuses for outstanding performance 100% remote setup with a supportive, collaborative team environment Career development opportunities To apply: Please include the application code BCS in your submission to be prioritized. When asked for the position title, select or write Brand Concierge . Join us at TalentPop App and help shape the future of e-commerce sales and support. Apply today. Show more Show less

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Chennai, Tamil Nadu, India

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TransUnion's Job Applicant Privacy Notice What We'll Bring Rep I - Chat Ops What You'll Bring Rep I - Chat Ops Impact You'll Make Rep I - Chat Ops This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management. TransUnion Job Title Rep I, Consumer Operations Support Show more Show less

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Noida, Uttar Pradesh, India

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Embark on a transformative journey as an Fraud Analyst at Barclays, where you'll play a pivotal role in shaping the future. To thrive in this role, you’ll need some previous experience in: Graduate in any discipline. Good experience required from international contact centre. Good communication skills & email etiquettes to manage customers. Flexibility in hours of work and ability to work in changing shifts patterns. Achieving high standards and delivering results with accuracy and attention to detail. You may be assessed on key essential skills relevant for success in role, such as risk and controls, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role is based out of Noida. Purpose of the role To provide exceptional customer service while resolving more complex customer needs/requests. Accountabilities Provision of customer service through various communication channels including chat, email and phone. Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case. Collaboration with teams across the bank to align and integrate customer care processes. Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas. Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations. Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments. Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness. Analyst Expectations To meet the needs of stakeholders/ customers through operational excellence and customer service Perform prescribed activities in a timely manner and to a high standard No people leadership roles at this grade. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members. Identify escalation of policy breaches as required. Take responsibility for customer service and operational execution tasks. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function. Work within well-defined procedures that may involve a variety of work routines. Demonstrate an understanding of the procedures. Evaluate and select the appropriate alternatives from defined options. Make judgements based on the analysis of factual information. Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave. Show more Show less

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3.0 - 5.0 years

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Pune, Maharashtra, India

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Job description: Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏ Mandatory Skills: Azure Kubernetes Services Operations . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

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5.0 years

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India

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Client Type: US Client Location: Remote About the Role We’re creating a new certification: Google AI Ecosystem Architect (Gemini & DeepMind) - Subject Matter Expert . This course is designed for technical learners who want to understand and apply the capabilities of Google’s Gemini models and DeepMind technologies to build powerful, multimodal AI applications. We’re looking for a Subject Matter Expert (SME) who can help shape this course from the ground up. You’ll work closely with a team of learning experience designers, writers, and other collaborators to ensure the course is technically accurate, industry-relevant, and instructionally sound. Responsibilities As the SME, you’ll partner with learning experience designers and content developers to: Translate real-world Gemini and DeepMind applications into accessible, hands-on learning for technical professionals. Guide the creation of labs and projects that allow learners to build pipelines for image-text fusion, deploy Gemini APIs, and experiment with DeepMind’s reinforcement learning libraries. Contribute technical depth across activities, from high-level course structure down to example code, diagrams, voiceover scripts, and data pipelines. Ensure all content reflects current, accurate usage of Google’s multimodal tools and services. Be available during U.S. business hours to support project milestones, reviews, and content feedback. This role is an excellent fit for professionals with deep experience in AI/ML, Google Cloud, and a strong familiarity with multimodal systems and the DeepMind ecosystem. Essential Tools & Platforms A successful SME in this role will demonstrate fluency and hands-on experience with the following: Google Cloud Platform (GCP) Vertex AI (particularly Gemini integration, model tuning, and multimodal deployment) Cloud Functions, Cloud Run (for inference endpoints) BigQuery and Cloud Storage (for handling large image-text datasets) AI Platform Notebooks or Colab Pro Google DeepMind Technologies JAX and Haiku (for neural network modeling and research-grade experimentation) DeepMind Control Suite or DeepMind Lab (for reinforcement learning demonstrations) RLax or TF-Agents (for building and modifying RL pipelines) AI/ML & Multimodal Tooling Gemini APIs and SDKs (image-text fusion, prompt engineering, output formatting) TensorFlow 2.x and PyTorch (for model interoperability) Label Studio, Cloud Vision API (for annotation and image-text preprocessing) Data Science & MLOps DVC or MLflow (for dataset and model versioning) Apache Beam or Dataflow (for processing multimodal input streams) TensorBoard or Weights & Biases (for visualization) Content Authoring & Collaboration GitHub or Cloud Source Repositories Google Docs, Sheets, Slides Screen recording tools like Loom or OBS Studio Required skills and experience: Demonstrated hands-on experience building, deploying, and maintaining sophisticated AI powered applications using Gemini APIs/SDKs within the Google Cloud ecosystem, especially in Firebase Studio and VS Code. Proficiency in designing and implementing agent-like application patterns, including multi-turn conversational flows, state management, and complex prompting strategies (e.g., Chain-of Thought, few-shot, zero-shot). Experience integrating Gemini with Google Cloud services (Firestore, Cloud Functions, App Hosting) and external APIs for robust, production-ready solutions. Proven ability to engineer applications that process, integrate, and generate content across multiple modalities (text, images, audio, video, code) using Gemini’s native multimodal capabilities. Skilled in building and orchestrating pipelines for multimodal data handling, synchronization, and complex interaction patterns within application logic. Experience designing and implementing production-grade RAG systems, including integration with vector databases (e.g., Pinecone, ChromaDB) and engineering data pipelines for indexing and retrieval. Ability to manage agent state, memory, and persistence for multi-turn and long-running interactions. Proficiency leveraging AI-assisted coding features in Firebase Studio (chat, inline code, command execution) and using App Prototyping agents or frameworks like Genkit for rapid prototyping and structuring agentic logic. Strong command of modern development workflows, including Git/GitHub, code reviews, and collaborative development practices. Experience designing scalable, fault-tolerant deployment architectures for multimodal and agentic AI applications using Firebase App Hosting, Cloud Run, or similar serverless/cloud platforms. Advanced MLOps skills, including monitoring, logging, alerting, and versioning for generative AI systems and agents. Deep understanding of security best practices: prompt injection mitigation (across modalities), secure API key management, authentication/authorization, and data privacy. Demonstrated ability to engineer for responsible AI, including bias detection, fairness, transparency, and implementation of safety mechanisms in agentic and multimodal applications. Experience addressing ethical challenges in the deployment and operation of advanced AI systems. Proven success designing, reviewing, and delivering advanced, project-based curriculum and hands-on labs for experienced software developers and engineers. Ability to translate complex engineering concepts (RAG, multimodal integration, agentic patterns, MLOps, security, responsible AI) into clear, actionable learning materials and real world projects. 5+ years of professional experience in AI-powered application development, with a focus on generative and multimodal AI. Strong programming skills in Python and JavaScript/TypeScript; experience with modern frameworks and cloud-native development. Bachelor’s or Master’s degree in Computer Science, Data Engineering, AI, or a related technical field. Ability to explain advanced technical concepts (e.g., fusion transformers, multimodal embeddings, RAG workflows) to learners in an accessible way. Strong programming experience in Python and experience deploying machine learning pipelines Ability to work independently, take ownership of deliverables, and collaborate closely with designers and project managers Preferred: Experience with Google DeepMind tools (JAX, Haiku, RLax, DeepMind Control Suite/Lab) and reinforcement learning pipelines. Familiarity with open data formats (Delta, Parquet, Iceberg) and scalable data engineering practices. Prior contributions to open-source AI projects or technical community engagement. Show more Show less

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Jaipur, Rajasthan, India

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Key Responsibilities: Customer Interaction: Interact with customers via phone, email, and chat to address inquiries, resolve issues, and provide assistance. Issue Resolution: Troubleshoot and resolve customer problems with a focus on first-contact resolution. Escalate complex issues to the appropriate department. Product Knowledge: Develop a strong understanding of our products/services to address customer queries effectively and provide accurate information. Documentation: Maintain detailed and accurate records of customer interactions, transactions, and resolutions. Customer Feedback: Gather customer feedback and insights to contribute to continuous improvement in our products and services. Requirements Education- B.Com or B.Tech (Fresher) Location- Jaipur only Immediate joiner Benefits Good place to work Work Life Balance maintained Show more Show less

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1.0 years

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India

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We're Hiring: Sales and Support Virtual Assistant (VA) Remote | Full-Time | E-commerce Support At TalentPop App , we partner with fast-growing e-commerce brands to deliver exceptional sales and customer support that drives conversions and builds loyalty. We are currently looking for a Sales and Support Virtual Assistant (VA) to join our remote team. If you have a background in sales or customer service and are highly organized, tech-savvy, and motivated to help customers find the right solutions β€” this role may be a perfect fit. Key Responsibilities Provide real-time support to customers via live chat, email, SMS, and phone Recommend products, assist in purchase decisions, and identify upsell/cross-sell opportunities Manage order inquiries, including shipping, tracking, returns, and refunds Update CRM tools and track customer interactions accurately Represent each e-commerce brand in a way that reflects their tone and values Share customer feedback and insights to improve sales processes Collaborate with internal teams to meet performance and service goals Qualifications Minimum of 1 year experience in sales, customer support, or virtual assistant roles Excellent written and verbal communication skills in English Comfortable using platforms such as Shopify, Gorgias, Zendesk, or similar tools Ability to work independently in a remote, fast-paced environment Detail-oriented, proactive, and results-driven What We Offer Performance-based raises and commission opportunities Paid time off Health stipend or HMO coverage (location-dependent) Recognition bonuses for outstanding performance 100% remote setup with a supportive, collaborative team environment Career development opportunities To apply: Please include the application code BCS in your submission to be prioritized. When asked for the position title, select or write Brand Concierge . Join us at TalentPop App and help shape the future of e-commerce sales and support. Apply today. Show more Show less

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1.0 years

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India

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Join TalentPop App as a Customer and Sales Engagement Specialist! Are you passionate about delivering exceptional customer experiences? TalentPop App is looking for a detail-oriented and sales-savvy Customer and Sales Engagement Specialist to support our customers and ensure a seamless shopping journey. If you have a knack for customer service, enjoy assisting shoppers, and are comfortable with e-commerce platforms, we want you on our team! What You’ll Do Support Customers: Assist shoppers via phone, email, live chat, and SMS with inquiries, orders, returns, and refunds. Product Guidance: Provide personalized product recommendations and address shopping-related concerns. Order Management: Track and manage orders, ensuring timely updates and resolutions. Drive Sales: Identify upsell and cross-sell opportunities to increase customer satisfaction and revenue. Maintain Records: Keep accurate customer records and gather feedback to enhance the shopping experience. Team Collaboration: Work with the team to suggest improvements based on customer insights. What We’re Looking For 1+ year of experience in customer service, sales, or e-commerce. Strong communication and problem-solving skills. Familiarity with platforms like Shopify and CRM tools. Sales-oriented mindset with a talent for suggesting relevant products. Highly organized with excellent attention to detail. Thrives in a fast-paced, remote work environment. Why Join TalentPop App? Commissions and annual increases. Paid time off and HMO coverage. Performance and recognition incentives. Permanent work-from-home setup. Opportunities for growth within a vibrant and supportive team. When applying, use application code: BCS Ready to make online shopping better for everyone? Apply now and join our team! Show more Show less

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0.0 - 3.0 years

0 Lacs

Borivali, Mumbai, Maharashtra

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Job Title: Customer Sales Support Location: Borivali, Mumbai Department: Sales Reports To: Sales Manager Experience: Min 1 year, Max Upto 3years in Advertising industry Salary: Upto Rs 20k/month, Incentives additional Employment Type: Full-Time Start Date: Immediately Number of openings: 2 Working Days: 6 days Office Timings: 10:00am to 07:00pm Contact Person: Samruddhi Email: samruddhi.smartads@gmail.com Phone No.: 9324177983 About SmartAds: SmartAds is a leading advertising agency committed to delivering innovative solutions to our clients. We pride ourselves on our collaborative culture and our dedication to excellence. Join us to be part of a dynamic team that drives impactful results for our clients. Position Summary: The Customer Sales Support role is crucial in providing exceptional support to our sales team and ensuring a seamless experience for our clients. The ideal candidate will be detail-oriented, customer-focused, and possess excellent communication skills. This position involves assisting with sales processes, managing customer inquiries, and ensuring that our clients receive timely and accurate information. Key Responsibilities: Provide administrative support to the sales team, including preparing sales documents, reports, and presentations. Respond to customer inquiries via phone, email, and chat, providing accurate information about products and services. Helping in creating media plans and managing vendor partners. Assist in processing sales orders and maintaining accurate customer records in our CRM system. Collaborate with the sales team to identify potential sales opportunities and follow up with leads. Handle customer complaints and resolve issues in a timely and professional manner. Maintain knowledge of our products, services, and promotions to effectively assist customers. Support sales initiatives by coordinating meetings, scheduling appointments, and managing calendars. Assist in preparing sales forecasts and performance reports for management review. Participate in training sessions and professional development to enhance skills and knowledge. Qualifications: Having experience up to 3yrs, Female with career gap are also welcome. Candidates from Advertising industry (Preferred but not mandatory). Excellent organizational skills and attention to detail. Problem-solving skills and a customer-centric attitude. Proven experience in customer service or sales support role. Bachelor’s degree in Business Administration, Marketing, or a related field (preferred). Strong communication and interpersonal skills, with the ability to build rapport with clients. Ability to work independently and as part of a team in a fast-paced environment. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software. What We Offer: A collaborative and inclusive work environment. Competitive salary and performance-based incentives. Opportunities for professional growth and development. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience to β€œsamruddhi.smartads@gmail.com”. Please include "Sales Support Application" in the subject line. Job Types: Full-time, Permanent Pay: β‚Ή10,000.00 - β‚Ή20,000.00 per month Benefits: Leave encashment Paid sick time Compensation Package: Performance bonus Yearly bonus Schedule: Day shift Fixed shift Ability to commute/relocate: Borivali, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Current CTC Are you comfortable with CTC upto 20k p/m Work Location: In person

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0.0 years

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Gurugram, Haryana

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About Us : ActivityKidz is a pioneering platform connecting parents with top-notch activity providers. We offer enriching experiences for kids and help parents discover and book various after-school activities. Key Responsibilities : We are seeking a driven and detail-oriented Operations and Customer Support Associate to join our team. In this full-time role, you will handle Shopify backend operations, maintain and enhance product listings, and ensure exceptional customer experiences through chat support. This position is ideal for someone who thrives in a dynamic environment and is eager to learn and grow within a fast-paced e-commerce business. 1. Operations (Shopify Backend): Manage and update product listings, including descriptions, images, pricing, and metadata. Organize products into collections and ensure seamless categorization. Regularly update banners, announcements, and website promotions. Implement SEO best practices to optimize product pages for search engines. Troubleshoot technical issues and coordinate with developers for resolution. 2. Customer Support (Chat): Respond promptly and professionally to customer inquiries through chat platforms. Provide accurate information about products, pricing, and availability. Resolve basic customer concerns and escalate complex queries to the appropriate team. Document customer feedback to identify areas of improvement. 3. General Support: Collaborate with the marketing team to execute campaigns and highlight new product offerings. Maintain an organized database of product and customer information. Assist in streamlining workflows to improve operational efficiency. Perks: Competitive salary and growth opportunities. Hands-on learning experience with a fast-growing e-commerce brand. Work closely with the founder and gain insights into running a business. Job Types: Full-time, Permanent, Fresher Pay: β‚Ή300,000.00 - β‚Ή350,000.00 per year Benefits: Cell phone reimbursement Schedule: Day shift Supplemental Pay: Quarterly bonus Ability to commute/relocate: Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you have your own laptop? Education: Bachelor's (Required) Language: English (Required) Work Location: In person Expected Start Date: 25/06/2025

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0.0 years

0 Lacs

Sikanderpur, Gurugram, Haryana

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Timings - 9: 00 am to 6:00 pm Monday to Saturday (Work from office) Proficient in Telugu/Kannada Job Description: We are seeking a dedicated and empathetic Customer Support Representative to join our team. The ideal candidate will be passionate about providing outstanding service to our customers, embodying the values and principles of our organization. Key Responsibilities: - Customer Assistance- Provide timely and effective support to customers via phone, email, and chat. Address inquiries related to our products, services, and policies with sensitivity and respect for cultural practices. - Issue Resolution: Handle and resolve customer complaints or issues with patience and professionalism, ensuring a positive experience while adhering to company guidelines. - Product Knowledge: Maintain comprehensive knowledge of our products, services, and spiritual practices to offer informed assistance and recommendations. - Documentation: Accurately document customer interactions, feedback, and resolutions in our support system to ensure continuity and improve service quality. - Collaboration: Work closely with other team members and departments to address customer needs and enhance overall service delivery. Job Type: Full-time Pay: β‚Ή15,000.00 - β‚Ή20,000.00 per month Schedule: Day shift Morning shift Ability to commute/relocate: Sikanderpur, Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required) Work Location: In person

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0.0 - 1.0 years

0 Lacs

Bengaluru, Karnataka

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Job description // For More info Contact: Avinash: 8861885352 Greetings from Fidelis.. We are hiring for below requirements, If any one interested they can revert back, or contact us directly on the given number,(And also you can refer your friends who is looking for the job) 1) Technical Support Engineer L1 /L2 ( Min 1 Year Exp, CTC upto 6.5 LPA) 2) Network Support Engineer L2 ( min 3 Years Exp, CTC upto 10-12 LPA) 3) Storage Support Engineer L2 (Min 3 Years Exp, CTC upto 10 LPA) Note:- Required Excellent communication Skills, Who can deal with international Users, via Calls and chats, Work Location:- Bangalore, Karnataka Role:- Technical Support Engineer L1/L2 Troubleshooting system related issues for global customers via Calls, email, chat and application support. Skills:- Excellent Communication Skills in English (Global support) Qualification:- Any Graduates(10+2+3) Experience:- 1 to 5 Years Preferred Immediate Joiners Should be comfortable to work in 24/7 Environments -------------------------------------------------------------------------------------- Experience:- CTC:- 30,000 - 60,000 CTC/Month + Free Cab Facility.( Tech Support) Job Types: Full-time, Permanent Pay: β‚Ή400,000.00 - β‚Ή1,200,000.00 per year Benefits: Food provided Health insurance Internet reimbursement Provident Fund Shift: Morning shift Night shift Rotational shift US shift Experience: Technical support: 1 year (Preferred) Work Location: In person

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3.0 years

0 Lacs

Gurugram, Haryana, India

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We’re looking for a strong communicator with experience in international voice and non-voice support, who can also assist with basic video monitoring. If you’re someone who handles customers with care and clarity β€” and can multitask across calls, emails, and camera reviews β€” this role is for you. Key Responsibilities Manage inbound and outbound international customer calls , emails, and chat inquiries professionally and efficiently Handle international voice process and non-voice process (email & chat) across global customers Follow SOPs for query resolution, escalation, and documentation Conduct basic video monitoring tasks β€” review CCTV footage, flag anomalies, and report issues to supervisors Maintain accurate records of customer interactions using CRM and ticketing systems Communicate clearly and empathetically with customers, maintaining a positive tone at all times Identify service gaps or operational issues and report them promptly to the team lead Qualifications 1–3 years of hands-on experience in international BPO , international customer support , or international voice & non-voice process roles Excellent verbal and written communication skills in English Strong background in handling voice calls, email support, and chat support Basic knowledge or experience with video monitoring systems Good understanding of customer service standards , problem-solving, and escalation procedures Calm and professional demeanor under pressure, with a strong customer-first mindset Minimum education: Graduate preferred , or 12th Pass with relevant international customer support experience Show more Show less

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0.0 - 1.0 years

0 Lacs

Madhapur, Hyderabad, Telangana

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Picktime is a free online scheduling software that allows businesses and individuals to schedule appointments, meetings, and events quickly and easily. It offers a range of features such as automated reminders, calendar integration, customizable booking forms, and appointment confirmations. Picktime can be used by a variety of professionals such as doctors, lawyers, therapists, and tutors, as well as businesses such as salons, gyms, and spas. It aims to simplify the scheduling process and streamline communication between service providers and their clients. Responsibilities You will use email and chat applications to give clients quick answers to their queries. Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Collaborate with other team members and departments to ensure customer satisfaction Ask customers targeted questions to quickly understand the root of the problem Address and resolve customer complaints or concerns in a professional and timely manner Update our internal databases with information about technical issues and useful discussions with customers Stay updated on product knowledge and company policies to provide accurate and up-to-date information to customers. Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share it with our Product, Sales, and Marketing teams Prioritize and manage several open issues at one time Maintain jovial relationships with clients Requirements 0 - 1 year of chat or customer support, escalation experience in a B2B, B2C process Excellent verbal and written communication skills in English. Troubleshooting basic technical issues and suggest possible solutions or providing support in resolving them. Ability to multitask and prioritize tasks effectively in a fast-paced environment Patience when handling tough cases Demonstrate empathy and understanding while addressing customer needs and concerns. Stay updated with the latest product/service offerings and changes to effectively address customer inquiries. Ensuring customer satisfaction Be a fast learner, understand our product in and out Flexible to work in rotational shifts and week offs Open to taking additional responsibilities Job Types: Full-time, Permanent Pay: β‚Ή15,000.00 - β‚Ή20,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Paid time off Schedule: Morning shift Night shift Rotational shift Weekend availability Ability to commute/relocate: Madhapur, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Are you currently based in Hyderabad? Education: Higher Secondary(12th Pass) (Preferred) Experience: Customer support: 1 year (Preferred) Language: English (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Work Location: In person

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2.0 years

0 Lacs

Tiruppur, Tamil Nadu, India

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Exciting Career Opportunity in Logistics – Join EURO EXIM SERVICES PVT LTD in Tirupur! Job Summary: Business Communication with Overseas Clients/ Partners. Timely updates & instant communication with customers through oral and written communication. Deliver high-quality and prompt service to global clients. Qualifications & Skills Required: Education: Any UG/PG degree Experience: 2-3 years in customer handling Communication: Excellent global communication skills (Oral & Written) Technical Skills: Strong proficiency in MS Office About Us: EURO EXIM is an emerging International Shipping and logistics (International Transporter) provider that pioneers multi-mode (Sea/Air/Land) International Freight Forwarding Services worldwide. Log Net Global Logistics network awarded us the Most Valued Partnerβ€”Indian Sub Continent International Award . We have 22 years of Service Excellence in the Indian Market. Our Vision : To be an organization that continually delights customers by providing the best-of-breed global logistics solutions with a constant eye on INNOVATION and that provides our staff with the most desired working environment and cutting-edge platforms for their equipment. Are you passionate about international business and logistics? We’re looking for talented individuals to join our team as Business Coordinator! Why Join Us? - Dynamic work environment - Opportunities for career growth - Exposure to global markets Who Can Apply? If you have a thirst to utilize/explore your communication skills If you want to get rid of night shifts If relocating to metro cities is a barrier for you If you're searching for a place to showcase your multitasking ability If you're struggling with time congestion If you're not interested in a repetitive work profile but want to take on dynamic roles Why Join EURO EXIM? -Maximum recruitment of freshers – Get a strong career start -Comprehensive training on logistics – No prior experience in logistics? We’ve got you covered! -Opportunities in overseas business development – Work on a global scale -Operational exposure to all Indian ports (PAN India) – Learn logistics hands-on -Politics-free office environment – Work peacefully and focus on growth -Cafeteria with tea, coffee, and snacks – Stay refreshed during work hours -Fixed working hours: 09:15 AM - 06:15 PM with proper lunch & tea breaks -Relaxed Saturdays: Flexible login/logout + complimentary lunch -Direct communication with management – Your voice matters -Proper PF & ESI benefits – Secure your financial future -Fast-track career growth – Skilled employees can take on key roles quickly -Incentives: 70% of employees currently receive performance-based rewards -Young & vibrant workforce: 75% of employees are between 22-25 years old -Check our reviews! – Find out more about our workplace on Indeed & other job portals Employee Benefits: Cell phone reimbursement – Stay connected at work Internet reimbursement – Work seamlessly with high-speed internet Paid sick time – Take care of your health without financial worries Provident Fund (PF) – Secure long-term financial stability Job Details: Salary: INR 15,000 to 25,000 per month Office Timing: 09:15 AM to 06:15 PM (Sharp) Job Type : Full-time How to Apply? 1) Visit www.euroeximindia.com 2) Chat with our recruiter BOT "Jessi 2.0" 3) Answer basic questions and receive the job application link 4) Submit the Online Application Form 5) Attend a Tele Interview 6) Attend a Direct / Zoom Interview 7) Pre-Employment Assessment 8) Employment Offer Letter If you’re ready to take your career to new heights, we want to hear from you! Location: Tirupur Apply now and be part of the #EuroExim journey! https://creatorapp.zohopublic.com/selvamj/recruitment/form-perma/Recruit_Form/3wX3vSzPXOSPygnYEBq4nO0RvfgdKDhZbqZ9PRJKuSBVzZEwnjp1DZkGWpsdy1GpCJ0jRSZzvyf1E7gSxQpOJWUpZpruUysbq26a For More Details please visit our web page www.euroeximindia.com Job Type: Full-time Schedule: Day shift Work Location: In person Show more Show less

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3.0 - 6.0 years

0 Lacs

Ahmedabad, Gujarat, India

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Job Overview: We are expanding our team and looking for dynamic professionals to join our UK Payroll Support Team . We require 4-5 skilled individuals who will play crucial front-facing roles in demo presentations, implementations, data migrations, and payroll processing leadership . This team will handle UK payroll processing while delivering real-time client support to ensure smooth operations and customer satisfaction. Key Responsibilities : 1.Payroll Processing Handle full-cycle UK payroll for multiple clients. Accurately process data (overtime, bonuses, deductions). 2.Compliance & Legislation Stay updated on UK payroll laws and ensure strict compliance. Implement changes to resolve compliance-related issues. 3.Client Interaction & Live Support Communicate with clients to collect payroll-related information. Offer live support through chat, phone, and email, ensuring prompt query resolution. 4. Data Management & Audits Maintain up-to-date employee records and payroll data Conduct periodic audits to maintain data integrity 5.Reports & Analytics Generate and analyze payroll reports for management and clients Identify trends and discrepancies in payroll data 6.Problem Resolution Investigate and resolve payroll discrepancies efficiently Collaborate with internal teams to address payroll challenges 7.Live Client Support Provide real-time assistance to clients using live support channels Ensure client satisfaction by addressing their queries promptly Requirements : 1. Education Bachelor’s degree in Finance, Accounting, or a related field 2.Experience 3 to 6 years of hands-on experience in UK payroll processing Experience in providing live support or client-facing roles is highly preferred 3.Skills Strong knowledge of UK payroll regulations and compliance Proficiency in payroll software and Microsoft Excel Excellent communication, interpersonal, and live support skills 4.Certifications Payroll-related certifications (preferred but not mandatory) 5.Teamwork Ability to collaborate with cross-functional teams in a fast-paced, positive work environment. Interested candidates can share your CV on this number : 7041997743 Email ID : ukclientdesk@vrecruitfirst.com Show more Show less

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Exploring Chat Jobs in India

The chat job market in India is rapidly growing with the increasing demand for customer support services across various industries. Chat jobs offer flexibility, remote work opportunities, and a chance to engage with customers in real-time through chat platforms. If you are considering a career in chat jobs in India, here is a detailed guide to help you navigate through the job market.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Pune

These cities are known for their booming tech industries and are actively hiring for chat roles in various companies.

Average Salary Range

The average salary range for chat professionals in India varies based on experience levels. Entry-level chat agents can expect to earn between INR 2-4 lakhs per annum, while experienced chat managers can earn upwards of INR 8-12 lakhs per annum.

Career Path

A career in chat jobs typically progresses from a Chat Support Executive to a Team Leader, followed by roles such as Chat Operations Manager or Chat Quality Analyst. With experience and expertise, professionals can advance to roles like Chat Operations Head or Customer Support Manager.

Related Skills

In addition to chat skills, professionals in this field are often expected to have skills such as customer service, problem-solving, multitasking, and proficiency in using chat platforms and CRM systems.

Interview Questions

  • What experience do you have with chat platforms? (basic)
  • How do you handle an angry or dissatisfied customer in a chat conversation? (medium)
  • Can you provide an example of a time when you had to multitask while managing multiple chat conversations simultaneously? (medium)
  • How do you ensure data security and confidentiality while handling chat interactions? (medium)
  • What strategies would you use to upsell or cross-sell products/services through chat? (advanced)
  • How do you stay updated with industry trends and best practices in chat support? (basic)
  • Describe a challenging chat scenario you faced and how you resolved it. (medium)
  • What metrics do you think are important to measure the success of a chat support team? (advanced)
  • How would you handle a technical issue raised by a customer in a chat conversation? (medium)
  • Can you explain the importance of tone and language in chat interactions? (basic)
  • How do you prioritize and manage your chat queue during peak hours? (medium)
  • What steps would you take to improve the efficiency of a chat support team? (advanced)
  • How do you ensure accuracy and quality in your chat responses? (medium)
  • Describe a time when you had to escalate a chat conversation to a senior team member. (medium)
  • What do you think are the key skills required to excel in a chat support role? (basic)
  • How do you handle confidential customer information shared during a chat conversation? (medium)
  • Can you provide an example of a successful chat interaction that led to a positive customer experience? (medium)
  • How do you handle long waiting times for customers in a chat queue? (medium)
  • What measures would you take to reduce response time in chat conversations? (advanced)
  • How do you adapt your communication style when interacting with customers from different cultural backgrounds in chat? (medium)
  • Describe a time when you had to de-escalate a tense situation in a chat conversation. (medium)
  • How do you ensure consistency in responses across multiple chat agents in a team? (advanced)
  • Can you explain the role of chat analytics in improving customer service? (advanced)
  • How do you handle technical issues or system errors during a chat conversation? (medium)

Closing Remark

As you prepare for chat job interviews in India, remember to showcase your communication skills, problem-solving abilities, and expertise in chat platforms. With the right skills and preparation, you can confidently apply for chat roles and excel in this dynamic and rewarding career field. Good luck!

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