26816 Chat Jobs - Page 18

Customer Retention Specialist. Pune, India | Full-Time | Client Site. Are you someone who is obsessed with taking Ownership and providing end-to-end Customer satisfaction for escalated issues? Analyzing and maintaining the committed TATs and SLAs for Customers? If so, this is an opportunity for you to join a high-functioning team and make your mark on our organization! The Impact you will create in the Job: Maintain relationships with clients, resolve customer issues/queries and create Customer Advocacy to get a higher NPS/ CSAT score. Retain existing business, prevent customer churn and look out for increasing Netcore wallet share and create new opportunities. To convert an escalation or ch...

Entity: Finance Job Family Group: Business Support Group Job Description: The Customer Service Representative role exists to provide first and second line of customer support to telephone and written enquiries from external Key Customers, internal Customers and other Consumers in accordance with agreed service levels. The position will ensure all facing queries are answered with the required speed, accuracy and with the maximum level of customer satisfaction. Customer Facing (CF) CSRs are required to have a broad understanding of all Customer Service processes to enable a high percentage of first contact resolution and will continually manage customer expectations through various contact cha...

Job Title: Chat Support Executive (Pune) Location: Pimpri, Pune, Maharashtra We are looking for a Chat Support Executive to join our customer service team in Pune. The role involves assisting clients through live chat, email, and messaging platforms by addressing queries, providing product/service information, and ensuring a smooth customer experience. This is a non-voice process ideal for candidates with good written communication skills. Key Responsibilities: Respond promptly to customer queries via chat and email support . Provide accurate product, service, and process information to clients. Handle multiple chat conversations simultaneously with efficiency. Resolve customer complaints, e...

ADDA is the Globally most Comprehensive SaaS product for managing Residential Communities (Apartment Complexes, Villa Complexes). With multiple mobile Apps and SaaS platform products, ADDA is used by 1.3 Mn users across 8 countries. Social networking, Fintech, IoT, Hyperlocal Marketplace, Visitor Management, Chat, Helpdesk, Smart dashboards, our Products have it all! Want to be part of this team who is Imagining and building the Future of Community Living, Globally? Qualification: Excellent communication, negotiation, and interpersonal skills. Self-motivated and able to work independently. Ability to build and maintain strong client relationships. Familiarity with CRM software and sales tool...

About noon We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for a AVP - Training & Quality Assurance who can help us move even faster. noon’s mission: Every door, every day. What you'll do: Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward. We are seeking a Head of Training & Quality Assurance (Central Lead) who will own the overall learning,...

About MyOperator MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount. Role Overview: We are seeking an Assista...

WE'RE HIRING: SHOPIFY/GORGIAS CUSTOMER SUPPORT AGENT (REMOTE) About Us At TalentPop, we believe customer support is more than just answering questions — it’s about building real trust with every interaction. We're looking for thoughtful, friendly, and tech-savvy individuals who love helping others and want to grow their careers in a fully remote environment. What You’ll Do Respond to customers via chat, email, or phone in a professional and friendly manner Handle inquiries related to product information, order tracking, returns, and account concerns Use Gorgias and Shopify to manage tickets and provide fast, accurate support Stay informed on product updates and support practices to ensure a ...

Job description: Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution tim...

Job description: Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution tim...

Technical Support – SaaS (Chat & Email Support) Positions: 2 | Location: Cochin (preferred) or anywhere in Kerala | Work Mode: Remote Shift: Any Shift (Any shift between 7:00 AM – 12:00 AM IST, rotational weekly offs) Salary: ₹15,000 – ₹24,000 per month | Immediate Joiners Only What You’ll Do Communicate with customers via chat to resolve queries effectively. Triage inbound support tickets by categorizing and prioritizing them according to predefined requirements. Manage and resolve Tier 1 & Tier 2 tickets; escalate Tier 3 issues to the specialist team. Become a product expert , guiding customers with best practices and usage strategies. Share creative ideas and insights to improve customer ...

Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs.We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space.We operate 3 business segments: Corporate Secretary: Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign. We are the market leaders in Singapore with :5% market share of all new business incorporations Accounting & Bookkeeping: Redefining what it means to do Accoun...

Key Responsibilities Respond to customer queries on live chat, email, and social media (DMs/comments) in a timely and professional manner. Outcall the customers if and when its required. Deliver clear, accurate, and empathetic responses to user issues or feedback. Understand and troubleshoot common issues related to app functionality, subscriptions, and content access. Escalate unresolved or technical issues to relevant internal teams as needed. Maintain a positive tone and uphold brand voice across all customer communications. Identify patterns in customer feedback and flag them for internal improvements. Keep records of user interactions, comments, and issues using internal tools. Requirem...

Techturtle Consultant Private Limited Location : Indore , Madhya Pradesh Salary : Best in the industry + incentives Experience : Minimum 1 year of experience Key Responsibilities:  Develop and implement effective organic lead generation strategies on social media platforms such as Twitter, Facebook, and Instagram.  Create engaging content (posts, articles, videos) tailored to our target audience to increase engagement and drive interaction.  Stay updated on industry trends and competitor activities to identify new growth opportunities.  Oversee and enhance the company's social media presence, including scheduling posts and engaging with followers.  Voice support and live chat Interactio...

Job Overview : The perfect candidate for this position would ideally have between 1 to 4 years of work experience. They should hold a minimum of a 12th-grade education, and ideally, they should be a graduate or currently in the process of completing their graduation. In terms of skills, effective communication, good interpersonal abilities, adeptness in coordinating tasks, and a solid proficiency in Excel are all highly valued. This combination of experience, educational background, and skill set would make for an excellent fit for the role. Key Responsibilities: Required Qualifications: Bachelor’s degree in Business, Marketing, or a related field (preferred). 1-2 years of experience in insi...

We’re looking for a strong individual contributor to join our team as a Customer Success Associate — an ideal role for someone with a background in tech who’s serious about building a career in Product Management. At our company, you’ll get hands-on experience working closely with customers and product teams, gaining valuable insights into how products are built, improved, and delivered. If you’re motivated, curious, and ready to dive in, this is the role for you! What You’ll Do Be the first point of contact for our customers via chat, email, and phone. Troubleshoot product queries with patience, empathy, and accuracy. Document and escalate technical issues to the product/tech team when need...

About Bureau Every day, billions of people interact, shop, and transact online - but behind the convenience lies a growing problem: digital fraud and mistrust. Global losses now exceed US$486B annually , and the questions businesses face are simple yet critical: “Who are you?” and “Can I trust you?” Bureau answers those questions. Bureau is an all-in-one platform for identity decisioning, fraud prevention and compliance requirements. Trusted for enhancing security and compliance, Bureau simplifies identity management for businesses. This is a place where we celebrate homegrown leaders and have an open-door policy where your voice matters, your ideas flourish, and your potential knows no boun...

About Us : At Assist Labs, we're on a mission to revolutionise customer engagement through cutting-edge AI solutions. Driven by innovation, we've developed a suite of AI chat assistants tailored for lead generation, customer support, and eCommerce, ensuring every interaction is personalised and results-driven. With a commitment to excellence, we strive to be the trusted partner for businesses seeking to enhance their online presence and drive revenue growth. Join us in shaping the future of customer engagement with AI-powered solutions. Key Responsibilities: Edit raw footage into high-quality videos that align with project requirements. Collaborate with the creative team to brainstorm and de...

Job description: Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution tim...

Job description: Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution tim...

Job description: Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution tim...

Job description: Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution tim...

Customer Service Executive International BPO (Voice & Blended) 5 Days working Rotational shift Cab Facility Salary 2.8lpa to 4.8lpa This is the International BPO Hiring so English communication should be Fluent Only Required Candidate profile Fresher & Exp. both Fresher Must be Graduate (Excellent Hindi & English) Excellent Communication Skills Immediate Joiners Perks and benefits Good Incentive and Cab Facility

International Customer Support Executive – Voice & Chat (Jaipur) Work from Office | PAN India Hiring | Immediate Joiners Welcome ₹27,000 – ₹35,000/month + Relocation Bonus + 14 Days Hotel Stay Looking for a fresh start? Your global BPO career begins here. We’re hiring for a top-rated International BPO in Jaipur – offering you a chance to work with global clients via voice and non-voice (chat/email) support. Who Can Apply Freshers & Experienced (0–2 years) Undergraduates & Graduates (any stream) Excellent English communication (spoken & written) Ready for rotational shifts (night shifts included) Willing to relocate to Jaipur (relocation support provided) Job Highlights : Role: International ...

International Customer Service Representative – Voice & Chat Process | Jaipur Relocation Bonus Why Apply? Salary: ₹27,000 – ₹35,000 per month Relocation bonus + 14 days free stay in Jaipur PAN India applicants welcome Fast-track growth in BPO / Call Center / ITES industry Work in a global customer experience team Role Overview Join our international contact center team as a Customer Service Representative . You’ll manage calls, chat, and email support for overseas clients, ensuring quick solutions and excellent service. Responsibilities Handle voice and non-voice queries (phone, chat, email) Assist customers with troubleshooting and guidance Document interactions in CRM tools Meet service me...

About Bureau Every day, billions of people interact, shop, and transact online - but behind the convenience lies a growing problem: digital fraud and mistrust. Global losses now exceed US$486B annually , and the questions businesses face are simple yet critical: “Who are you?” and “Can I trust you?” Bureau answers those questions. Bureau is an all-in-one platform for identity decisioning, fraud prevention and compliance requirements. Trusted for enhancing security and compliance, Bureau simplifies identity management for businesses. This is a place where we celebrate homegrown leaders and have an open-door policy where your voice matters, your ideas flourish, and your potential knows no boun...