7828 Chat Jobs - Page 18

Now Hiring: Online Order Support VA (Brand Concierge) Work From Home | Full-Time | Customer Experience-Focused Love helping people and making their day better — even through a screen? At TalentPop App, we’re building unforgettable customer experiences for fast-growing online brands. We’re on the lookout for a warm, detail-oriented, and reliable Online Order Support VA to join our Brand Concierge team. This isn’t your average support role. You’ll be the voice behind the screen, making sure every order feels smooth, personal, and on-brand. If you care about connection, consistency, and customer happiness — read on! What You’ll Be Doing Chatting with customers via phone, email, live chat, or SMS to help with orders, returns, or product questions Providing support that feels human — reflecting each brand’s voice and values with care Following up on order tracking, resolving issues smoothly, and offering thoughtful solutions Keeping things documented — from common questions to key feedback Sharing helpful insights with the team to improve the overall customer journey You’re a Great Fit If You Have 1+ year of experience in customer support, VA roles, or e-commerce Clear, friendly written and verbal communication Familiarity with Shopify, Zendesk, or Gorgias (bonus points!) A calm and proactive approach when solving customer issues A reliable internet connection and a quiet home workspace Strong organization, attention to detail, and time management What We Offer Performance-based raises and bonuses Paid time off and HMO health coverage Fully remote — work from anywhere you feel productive A friendly, collaborative team culture Opportunities to grow and level up your skills To apply, include the application code BCS so we can fast-track your application! If you’re ready to make every customer interaction count — we’d love to have you on the team. Show more Show less

Chat + Calls – International Voice Job Type: Full-time | Permanent Location: Work from Office Job Description: We are hiring enthusiastic and goal-driven .The role requires engaging with customers over calls, understanding their needs, and closing sales effectively for the international Clients. Job Type: Full-time | Permanent Salary: upto ₹27 month + Incentives Shifts: Rotational (Day/Night) Eligibility: – UG/Graduate – Fluent English (Versant L5 preferred) – 6 Month of International Process Experience – Comfortable with voice process & targets 5 Days Working; Rotational Shifts with Rotational Weekly Offs Both Side Cabs Facility is available Apply Now Job Types: Full-time, Permanent Pay: From ₹25,000.00 per month Schedule: Day shift Evening shift Morning shift Night shift Application Question(s): Do you have 6 Months Of International Process Experience? Location: Gurgaon, Haryana (Required) Work Location: In person

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Management Trainee - Sourcing and Procurement In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement Active user of Internet and online applications. Responsibilities Creates PO, expedites as the need arises and manages post PO activities. Coordinates Inventory counts, adjustments, repair & warranty processes. Schedules and revise shipments to meet demand. Communicates & aligns with supplier on forecast, incoming material and inventory positions. Coordinates and handles complaints ; drives resolutions through teamwork. Clarifies invoice related queries with suppliers and internal partners. Relays demand fluctuations and supplier performance to GF Sourcing teams. Ensures supply for all assigned materials, initiate escalations (if needed). Collaborates with GF Sourcing and Inventory teams and ensures planning alignment. Acts as an interface between suppliers and internal partners. Qualifications we seek in you! Minimum qualifications Academic qualification : Degree in Science/Commerce/Engineering. Very good knowledge of French, min. C2 Must have sound knowledge of English, Good written communication skills. Basic understanding of planning-procurement/ purchasing process in manufacturing industry. Experience on handling planning and procurement of direct materials. Should have practical knowledge of Oracle ERP /SAP modules (Production planning or Material Management module as end user). Should have basic knowledge of MS-Office. Should have proven experience Preferred qualifications Previous experience in a customer service role chat/email/voice Effective probing skills and analyzing / understanding skills Problem solving skills with customer centric approach Demonstrated proficiency with written English and with neutral English accent Must be able to work on a flexible schedule (including weekend shift) Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color , religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X , Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Management Trainee Primary Location India-Gurugram Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 17, 2025, 7:01:58 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Job Title: Customer Support Executive Location: Sector 49, Gurgaon Job Type: Full time, Permanent Job Summary: We are seeking for a proactive Customer Support Executive to join our team. The ideal candidate will be responsible for managing customer queries, resolving complaints, and providing excellent service to ensure high levels of customer satisfaction and retention. Key Responsibilities: Respond to customer queries via phone, email, live chat, or social media. Handle and resolve customer complaints quickly and efficiently Maintain records of customer interactions, process customer accounts, and file documents. Identify customer needs and assist in the purchase process if required. Follow communication procedures, guidelines, and policies. Escalate unresolved issues to the appropriate internal teams. Requirements: Graduate freshers are welcome Proven customer support experience or experience as a client service representative. Excellent communication and interpersonal skills. Ability to multitask, prioritize, and manage time effectively. Familiarity with CRM systems and practices is a plus. Patience and problem-solving skills. Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Experience: Telecommunication: 1 year (Preferred) Customer service: 1 year (Preferred) Language: English (Required) Location: Gurgaon, Haryana (Required) Work Location: In person

About The Flex At The Flex , we’re redefining what it means to rent a home. Just like buying something on Amazon, finding and moving into a rental should be fast, flexible, and frustration-free. Our mission is to simplify renting for tenants and remove the headaches for landlords—no hidden fees, no complicated processes, just smart, seamless solutions. We’re building a high-performance, close-knit team that’s passionate about shaking up the global rental space. If you thrive in a fast-paced, growth-driven environment and want to be part of something bold, The Flex might just be your next big move. What You’ll Be Doing As our Client Success Partner , you’ll be the friendly face and trusted voice for our customers. Your job is to create exceptional experiences, solve problems with empathy and speed, and build strong, lasting relationships. You’ll work closely with both customers and internal teams to make sure everything runs smoothly from first contact to long-term satisfaction. Your Day-to-Day Customer Support Respond to questions via email, phone, and chat in a timely, professional, and friendly manner. Share helpful, clear info about our services, properties, and booking processes. Handle any concerns or complaints with care and proactive solutions. Relationship Management Create memorable experiences that turn first-time clients into long-term fans. Follow up with clients to check in, collect feedback, and ensure everything is on point. Represent The Flex with professionalism, warmth, and a focus on customer success. Problem Solving Troubleshoot booking or property issues and keep customers in the loop. Collaborate with internal teams (e.g., operations, property management) to resolve things fast. Feedback & Insights Gather customer feedback and spot patterns to help us continuously improve. Share actionable suggestions with the team to enhance service and user experience. Admin & Reporting Keep detailed records of interactions and resolutions using our CRM system. Help track performance and contribute to team reporting. What We’re Looking For Previous experience in customer support, client success, or a similar people-first role. Excellent written and verbal communication skills in English. A calm, positive attitude when handling challenges or tight timelines. Great with tools like CRM systems, support platforms, and digital workflows. Organized, proactive, and able to juggle multiple tasks at once. Naturally empathetic with a genuine drive to help others. #LI-Remote

Job Description: We are looking for candidate with good communication and interpersonal skills Candidate must be energetic, well spoken, and eager to learn new things and work First level responses to the online (email, webmaster, web chat) inquiries for exports and diligence process. Technical Proposal writing Follow up with Zen Internal Team for any information/inputs or task related to exports. Follow up and reminders for the customers and proposals. Documentation Support. Weekly/Monthly report generations. Coordination for arrangements during delegation visits. Desired Candidate Profile Good communication skills, good in English Good skills on MS Word and MS Excel Minimum experience on client communications Knowledge on exports/international quotation preparation is an added advantage Experience: 1 to 4 years Educational Qualification: Any graduate Preferred Background : Candidates from Manufacturing sectors (Machinery, Semiconductors, Defense) Work location: Delhi RK Puram Job Types: Full-time, Permanent Pay: ₹9,766.84 - ₹30,379.19 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Compensation Package: Yearly bonus Schedule: Day shift Monday to Friday Weekend availability Application Question(s): Do you have knowledge on Technical proposal writing ? Language: English (Required) Work Location: In person

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a Cross Technology Managed Services Engineer (L1) at NTT DATA, you will be the first point of contact for our clients, ensuring their IT infrastructure and systems remain operational. You will proactively identify, investigate, and resolve technical incidents and problems, focusing on first-line support for standard and low-complexity incidents and service requests. Your aim? To ensure zero missed service level agreement conditions. Every day, you will monitor client infrastructure and solutions, identifying problems and errors before or as they occur. You will dive deep into first-line incidents assigned to you, pinpointing the root causes, and providing telephonic, ITSM ticket or chat support to our clients when they need it most. Maintenance activities, such as patching and configuration changes, will be part of your routine, ensuring the smooth operation of client systems. You will work across two or more technology domains, such as Cloud, Security, Networking, Applications, or Collaboration. Your day may include updating existing knowledge articles or creating new ones, seeking opportunities for work optimization, and supporting project work as needed. Additionally, you will contribute to disaster recovery functions and tests, ensuring our clients' DATA is safe and sound. Shift changes are made seamless with your careful handovers, ensuring service continuity. You will report and escalate incidents when necessary and strive for efficient, comprehensive resolutions of incidents and requests. With each interaction, you will aim to provide a positive client experience, placing their needs at the forefront of all you do. To thrive in this role, you need to have: Entry-level experience with troubleshooting and support in security, network, DATA centre, systems, or storage within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and ITIL processes. Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sop’s. Try to resolve as many tickets as possible using available Knowledge articles or provided Sop’s. Good understanding of using ITSM tools. Skill in planning activities and projects in advance and adapting to changing circumstances. A client-centric approach, understanding their requirements and ensuring a positive experience throughout their journey. Ability to communicate and work across different cultures and social groups. Proficiency in active listening techniques and refraining from interrupting. A positive outlook at work, even in pressurized environments. Willingness to work hard and put in longer hours when necessary. A bachelor's degree or equivalent qualification in IT or Computing (or demonstrated equivalent work experience). Workplace type : On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Job brief DarkLion Studio is looking for a Senior Front-End Engineer to lead the development of cutting-edge digital experiences. This role requires a strong command of modern Front-End technologies, a keen eye for UI/UX, and the ability to collaborate seamlessly with designers and back-end engineers. If you thrive in a fast-paced, creative environment and are passionate about crafting pixel-perfect, high-performance interfaces, we’d love to have you on board. Skills & Responsibilities Develop and optimise user-facing features using modern JavaScript frameworks (Next.js, React, Vue, or Angular) Ensure seamless performance across devices and browsers with a mobile-first approach. Write clean, maintainable, and scalable code following industry best practices. Collaborate closely with UI/UX designers to translate design systems into highly functional and visually engaging applications. Integrate APIs and manage application state using Redux, Zustand, Jotai, Context API, or similar tools. Work in tandem with backend and AI teams to consume and visualize AI-generated data such as text, diagrams, vector outputs, and analytics. Build dynamic UIs that interact with AI features like chat interfaces, smart suggestions, recommendation engines, and custom visual outputs. Handle and display complex AI responses in a user-friendly, secure, and performant manner — including streamed outputs, markdown, code blocks, charts, or embeddings. Implement robust error handling, loading states, and fallback UIs for unpredictable AI behavior. Lead technical discussions, mentor junior developers, and participate in code reviews. Optimize web applications for performance, speed, and scalability. Stay current with trends in Front-End and AI-powered UX design to drive innovation. We want you onboard, if you have 4+ years of experience in Front-End development with a strong portfolio of responsive, performant web applications Advanced proficiency in Next.js and React.js , including SSR, SSG, and ISR. Solid knowledge of TypeScript and scalable component architecture. Hands-on experience in state management (Redux Toolkit, Zustand, Jotai, or Context API). Strong UI skills using Tailwind CSS, Chakra UI, Material UI, or Styled Components Experience integrating and handling RESTful APIs and GraphQL using Axios, Apollo Client, or URQL. Familiarity with authentication methods including NextAuth , Firebase Auth, OAuth, or JWT. Proven ability to build interfaces that consume and visualize AI-generated content (e.g., from OpenAI, LangChain, or custom AI APIs). Experience with real-time data rendering, streaming outputs, and building interactive visualizations (charts, diagrams, or vector spaces). Understanding of performance techniques: lazy loading, code splitting, and image optimization. Knowledge of SEO best practices and Next.js built-in SEO capabilities. Unit testing and Front-End testing using Jest, React Testing Library, Cypress, or Playwright. Familiarity with CI/CD workflows and deployment using Vercel (preferred), Netlify , or other cloud platforms. Experience with internationalization (i18n) using next-i18next or equivalent tools. Bonus: Experience working with AI-driven UX , chat interfaces, or visual editors based on AI logic. Department Engineering Hierarchy Level Senior Age Preference 24-28 Experience 4+ years Type Full-time, on-site Location Mohali, Punjab Salary Competitive, based on experience

Hiring international bpo process Customer support executive - blended process i nterested candidates can call or whatsapp on 9171286541 Ug/ graduates with 1 year documented bpo experienced can aaply Excellent comms are required in English Rotational shift Salary ( 25000- 30000) ctc ( depends on experience) 5 days working i nterested candidates can call or whatsapp on 9171286541 Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹27,000.00 per month Benefits: Provident Fund Schedule: Evening shift Night shift Rotational shift US shift Supplemental Pay: Performance bonus Education: Higher Secondary(12th Pass) (Preferred) Experience: Live chat: 1 year (Preferred) chat support: 1 year (Preferred) Language: English (Preferred) Work Location: In person Speak with the employer +91 9171286541

Responsible to manage converting leads. Providing in-depth information to prospective candidates includes counselling through phone, email, chat and social media. Identifying references through the existing students base to increase the sales pipeline Details pertaining to lead discussions conversion should be updated in real-time on CRM software Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as the number of enrolments. Maintain effective communication till the time learner is onboarded and thereafter. Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹600,000.00 per year Benefits: Commuter assistance Health insurance Leave encashment Life insurance Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Yearly bonus Education: Bachelor's (Required) Experience: total work: 1 year (Required) Language: English (Required) Gujarati (Required) Work Location: In person

Location: Ahmedabad Shift: Rotational (24*7) Experience: Fresher or Experience both can apply Education Qualification: HSC/Graduation Job Description:  Receive customer inquiries via chat/calls about products and services  Responsible for Taking inbound Chats/Emails/calls from customers in US and UK  Learn and practice on existing and new products offered  Client Relationship Management via direct interactions with the clients  Thoroughly Learn functions of software and products offered to customers  Co-ordinate with other departments to fulfil needs  Documentation of cases on the Portal and other efficiently use tools like – Word, Power Point and Excel Perks & Benefits:  Night Shift allowance  Incentive Provided  Provident Fund  Cab Available for Night shifts Salary Range:  20k – 35k Depending on candidate / Process Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Provident Fund Schedule: Monday to Friday Rotational shift Supplemental Pay: Shift allowance Language: English (Required) Location: Ahmadabad, Gujarat (Required) Work Location: In person

Position: Chat Support Representative Job Location: Ahmedabad, Gujarat What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? In this role, you'll work to resolve customer issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one You'll report to Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team. During a Typical Day, You’ll Answer incoming communications from customers Connect and resolve issues with customers using written communication only What You Bring to the Role 1 year or more customer service experience – Freshers welcome to apply Great written communication skills including grammar and spelling High School Diploma Computer savvy Flexibility to work in a 24/7 environment What You Can Expect Knowledgeable, encouraging, supporting and present leadership Diverse and community minded organization Career-growth and lots of learning opportunities for aspiring minds And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you Job Types: Full-time, Permanent, Fresher Benefits: Food provided Provident Fund Schedule: Rotational shift Weekend availability Supplemental Pay: Shift allowance Job Types: Full-time, Permanent, Fresher Pay: ₹21,000.00 - ₹38,000.00 per month Benefits: Food provided Provident Fund Schedule: Monday to Friday Rotational shift Weekend availability Supplemental Pay: Shift allowance Application Question(s): Are you comfortable with Rotational Shift ? (Cab facility is provided for Night shift) Are you located in Makarba, Ahmedabad, Gujarat? Language: English (Required) Work Location: In person

Position: Chat Support Representative Job Location: Ahmedabad, Gujarat What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? In this role, you'll work to resolve customer issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one You'll report to Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team. During a Typical Day, You’ll Answer incoming communications from customers Connect and resolve issues with customers using written communication only What You Bring to the Role 1 year or more customer service experience – Freshers welcome to apply Great written communication skills including grammar and spelling High School Diploma Computer savvy Flexibility to work in a 24/7 environment What You Can Expect Knowledgeable, encouraging, supporting and present leadership Diverse and community minded organization Career-growth and lots of learning opportunities for aspiring minds And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you Job Types: Full-time, Permanent, Fresher Benefits: Food provided Provident Fund Schedule: Rotational shift Weekend availability Supplemental Pay: Shift allowance Job Types: Full-time, Permanent, Fresher Pay: ₹21,000.00 - ₹40,000.00 per month Benefits: Food provided Provident Fund Schedule: Monday to Friday Rotational shift Weekend availability Supplemental Pay: Shift allowance Application Question(s): Are you comfortable with Rotational Shift ? (Cab facility is provided for Night shift) Are you located in Makarba, Ahmedabad, Gujarat? Language: English (Required) Work Location: In person

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a Cross Technology Managed Services Engineer (L1) at NTT DATA, you will be the first point of contact for our clients, ensuring their IT infrastructure and systems remain operational. You will proactively identify, investigate, and resolve technical incidents and problems, focusing on first-line support for standard and low-complexity incidents and service requests. Your aim? To ensure zero missed service level agreement conditions. Every day, you will monitor client infrastructure and solutions, identifying problems and errors before or as they occur. You will dive deep into first-line incidents assigned to you, pinpointing the root causes, and providing telephonic, ITSM ticket or chat support to our clients when they need it most. Maintenance activities, such as patching and configuration changes, will be part of your routine, ensuring the smooth operation of client systems. You will work across two or more technology domains, such as Cloud, Security, Networking, Applications, or Collaboration. Your day may include updating existing knowledge articles or creating new ones, seeking opportunities for work optimization, and supporting project work as needed. Additionally, you will contribute to disaster recovery functions and tests, ensuring our clients' DATA is safe and sound. Shift changes are made seamless with your careful handovers, ensuring service continuity. You will report and escalate incidents when necessary and strive for efficient, comprehensive resolutions of incidents and requests. With each interaction, you will aim to provide a positive client experience, placing their needs at the forefront of all you do. To thrive in this role, you need to have: Entry-level experience with troubleshooting and support in security, network, DATA centre, systems, or storage within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and ITIL processes. Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sop’s. Try to resolve as many tickets as possible using available Knowledge articles or provided Sop’s. Good understanding of using ITSM tools. Skill in planning activities and projects in advance and adapting to changing circumstances. A client-centric approach, understanding their requirements and ensuring a positive experience throughout their journey. Ability to communicate and work across different cultures and social groups. Proficiency in active listening techniques and refraining from interrupting. A positive outlook at work, even in pressurized environments. Willingness to work hard and put in longer hours when necessary. A bachelor's degree or equivalent qualification in IT or Computing (or demonstrated equivalent work experience). Workplace type : On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Job Opening: Child Psychologist (Assessments & Developmental Profiling) Location: Sovabazar, Kolkata (Full-Time, In-Person) Organization: Institute of NeuroDevelopment (IND) About IND The Institute of NeuroDevelopment (IND) is a purpose-driven center of excellence that supports families of neurodivergent children—especially those with Autism, ADHD, and developmental delays—through structured, play-based, and parent-led intervention frameworks. At IND, we blend scientific precision with human warmth. Our programs empower families to understand their child’s needs deeply, act early, and grow meaningfully. With a strong focus on community impact, IND is a place where professionals not only serve but evolve into leaders and changemakers in child development. Role Overview We are seeking a qualified and compassionate Psychologist who is proficient in administering, interpreting, and reporting standardized assessments for children across developmental domains. You will play a pivotal role in helping families make sense of their child’s strengths, challenges, and unique profile—often at a turning point in their journey. This is not just a clinical post—it’s a role at the frontlines of transformation , helping parents move from confusion to clarity. Key Responsibilities (KRA) 1. Assessment & Profiling Conduct developmental, behavioral, cognitive, and socio-emotional assessments using standardized tools (e.g., VSMS, DST, MISIC, Conners, M-CHAT, CARS, etc.) Profile children’s functional strengths and challenges through observation and structured parent interviews Prepare comprehensive yet parent-friendly reports with actionable insights and recommendations 2. Parent Interaction & Guidance Explain findings to parents with clarity, empathy, and empowerment Offer initial direction on intervention priorities , home strategies, or referrals if needed Build trust with families who may be dealing with emotional overwhelm post-diagnosis 3. Team Coordination Collaborate with program, parent-coaching, and therapy teams to ensure alignment of intervention plans with assessment findings Support periodic reviews of progress using baseline markers Contribute to the development of internal checklists, documentation templates, and frameworks 4. Documentation & Compliance Maintain records of assessments, consents, reports, and follow-up plans Ensure ethical, confidential handling of child and family data Who This Role Is Ideal For Master’s degree in Clinical Psychology, Child Psychology, or Applied Psychology Certification/training in psychometric tools and developmental assessments preferred Experience of 1–3 years working with children with developmental concerns Strong observation, reporting, and parent-communication skills Emotionally grounded, organized, and committed to lifelong learning Growth & Opportunities at IND Be mentored into a Senior Assessment Specialist , Clinical Supervisor, or Parent Guidance Lead Opportunity to co-develop screening frameworks , internal assessment tools, and training content Engage in cross-disciplinary learning with therapists, educators, and parent coaches Contribute to a nationally growing movement committed to early intervention, inclusive development, and conscious parenting Job Details Type: Full-Time (In-Person) Location: Sovabazar, Kolkata Work Days: 6 days/week (Flexible working hours within structured schedules) Compensation: Based on qualification and experience, with scope for rapid growth Job Type: Full-time Pay: ₹120,000.00 - ₹360,000.00 per year Schedule: Day shift Experience: psychological assessments: 1 year (Required) working with children: 1 year (Required) Language: English (Required) Bengali (Required) License/Certification: RCI registration (Preferred)

Job Title: Customer Care Agent Location: SISYA CLASS Office Job Type: Full-Time Experience Required: 1–3 Years (preferably in EdTech or customer support) Working Days: 6 Days a Week Languages Preferred: English, Hindi, and at least one regional language About SISYA CLASS: SISYA CLASS is a fast-growing EdTech platform offering live, AI-powered learning experiences for students from Grades 1 to 12. Led by IIT/NIT experts, we aim to revolutionize education with smart classes, instant doubt-solving, and personalized mentorship. Join us in shaping the future of learning in India. Key Responsibilities: Handle inbound and outbound calls, WhatsApp messages, emails, and app chat support for students and parents. Guide new users through the app installation, account setup, course activation, and class joining process. Troubleshoot technical and access-related issues and escalate to technical support when needed. Follow up with leads and users for app usage, attendance, renewals, and subscription-related queries. Maintain CRM data with accurate logs of interactions, complaints, and feedback. Coordinate with academic mentors and operations teams for smooth resolution of student/parent concerns. Send timely reminders and updates about classes, quizzes, and important notifications. Collect feedback and ensure customer satisfaction by addressing concerns with professionalism and empathy. Promote SISYA CLASS offerings and upgrades wherever relevant to build trust and long-term engagement. Key Requirements: Proven experience in customer service, telesales, or academic counseling (EdTech preferred). Strong communication skills – verbal and written. Comfortable handling a high volume of calls and messages daily. Familiar with using CRM tools, WhatsApp Business, and Google Sheets. Ability to work independently and as part of a fast-paced team. Positive attitude, patience, and ability to explain complex processes simply. Why Join SISYA CLASS? Work with a passionate EdTech team transforming student learning. Exposure to AI-powered educational products and modern tools. Growth opportunities across customer success, operations, and product roles. Performance-based incentives and rewards. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Education: Bachelor's (Required) Experience: Customer service: 1 year (Required) Language: Hindi (Required) English (Required) Location: Visakhapatnam, Andhra Pradesh (Required) Work Location: In person Speak with the employer +91 7393939143 Application Deadline: 30/06/2025 Expected Start Date: 23/06/2025

Job Title: Education Counsellor Location: Thane Salary Range: ₹2.16LPA – ₹3LPA Experience Required: Fresher – 2 Years (Experience in Sales, Finance, or EdTech preferred) About Us : Fintelligents is India's leading Edtech Company, dedicated to providing comprehensive education & tools for financial experts. We specialize in creating ecosystems for certifications like FRM, CFA, SCR, FRR & ACCA ensuring a solid financial foundation for tomorrow's professionals. Our goal is to offer significant and internationally recognized financial certifications, contributing to the professional growth of individuals in the finance sector. For more information, visit our website or follow us on Instagram, LinkedIn & Facebook. Key Responisbilities : Be the first point of contact for student queries via phone, email, and chat. Guide prospective students through the enrollment process and suggest suitable programs. Follow up with leads and achieve monthly enrollment targets. Conduct outbound calls to potential learners and explain course value. Build strong relationships to ensure student trust and retention. Collaborate with marketing on campaigns and offers to boost enrollments. Stay informed about finance certifications, market trends, and student needs. What you'll need : Education : Bachelor's in Business, Marketing, Finance, or related field. Skills : Strong communication, presentation skills, familiarity with CRM tools and edtech platforms. Mindset : Customer-focused, target-driven, and passionate about student success. Attitude : Proactive, organized, solution-oriented, and team player. Flexibility : Willing to work occasional evenings/weekends based on student availability. Interested candidates can send their Resume to - arya@fintelligents.com Show more Show less

Senior Engineer - Global Technical Assistance Center Company: Alepo Technologies Inc. Department: GTAC (Global Technical Assistance Centre) Location: Navi Mumbai, India Employment Type: Full-time Experience Level: Senior Individual Contributor Years of Experience: 3-6 years Company Overview Alepo makes next-generation Gen AI transformation opportunities for telcos a reality, delivering advanced software solutions and services that enable communications service providers to accelerate revenue growth, market share, and business success on fixed and mobile networks. Alepo helps accelerate digital enablement for networks of all sizes, including leading service providers globally. Known as the go-to partner for all things data, Alepo’s innovations are highly scalable and cloud-agnostic, enabling digital-first customer experiences. Alepo is based in Austin, Texas, with a presence in all regions of the world. Alepo was founded by internet pioneers and has grown from powering some of the first ISPs, to some of the first LTE implementations, and now leading the drive to 5G. We maintain a unique project success record by combining our delivery and software development teams, who work together to meet your needs. We extensively utilize modern frameworks, microservices, open standards, and virtualization technologies. Coupled with a customer-first approach, we can facilitate complex projects, provide functionality that exceeds market standards, and remain competitively priced. Alepo is a proud member of TM Forum, collaborating with global telecom leaders to drive innovation, enable seamless interoperability, and accelerate digital transformation. Position Summary We are seeking a Senior Support Engineer to join our Global Technical Assistance Center team. The successful candidate will provide advanced technical support for telecommunications products, independently handle complex troubleshooting scenarios, and drive resolutions while maintaining exceptional service levels. This role requires deep technical expertise in telecommunications systems, scripting, and analytical problem-solving. Key Responsibilities Advanced Technical Support (70%) Provide senior-level technical support via phone, email, chat, and support portal Independently troubleshoot and resolve complex technical issues for telecommunications products, using AI tools. Perform advanced root cause analysis and incident management, using AI tools. Configure Alepo products in production, staging, and lab environments. Handle critical alerts and escalated tickets with minimal supervision. Install and deploy patches in coordination with R&D team following PAR guidelines. Achieve 90% closure rate for assigned tickets, alerts, and patch deployments within SLA Maintain maximum 3 wrong escalations to R&D Support annually Customer Relationship Management (20%) Create accurate incident reports and root cause analysis documents within SLA Manage third-party integration L1 issues independently Communicate and resolve vendor issues within SOW and OLA requirements Participating in customer service review meetings and drumbeat calls Generate comprehensive technical reports and documentation Technical Leadership and Automation (10%) Write automation scripts using prompt engineering, Shell, SQL, Java, Perl, Lua, and Bash Serve as Subject Matter Expert (SME) for minimum 2 Alepo product modules Perform a minimum of 2 AI based tasks which will help the GTAC team to evolve with customer success. Contribute a minimum of 24 knowledge base articles annually. Provide technical training and mentoring to junior team members. Install, configure, and customize open-source tools Required Qualifications Education Bachelor’s degree in computer science, Computer Engineering, Electronics, or Telecommunications from accredited institutions Experience Requirements 3-6 years’ experience in technical support or application support roles 2+ years of telecommunications industry experience Proven experience handling alerts, server health monitoring, and troubleshooting Demonstrated ability to handle L1 third-party integration issues independently Technical Skills - Must Have Programming and Scripting: Advanced Java programming and scripting AI Prompt Engineering Perl scripting proficiency Lua scripting experience Bash scripting expertise Shell script development and automation SQL script writing and optimization Database Technologies: MySQL database administration and troubleshooting Oracle database management and optimization Relational database concepts and performance tuning Database monitoring and maintenance Operating Systems: Linux system administration Linux command line proficiency System monitoring and troubleshooting Performance optimization and tuning Telecommunications Technologies: OSS/BSS systems expertise Advanced networking concepts Telecommunications protocols and standards 4G LTE, 2G/3G, WiMAX, WiFi technologies Radius and Diameter protocol knowledge AAA authentication systems CDR processing and analysis Monitoring and Management Tools: ICINGA monitoring system expertise ZABBIX monitoring and reporting PRTG traffic analysis collected system statistics monitoring JIRA issue tracking and project management Trouble ticketing system administration Standards and Processes: ISO 20000 standard implementation SLA management and compliance Incident management processes Change management procedures Service restoration protocols Advanced Technical Competencies Subject Matter Expert (SME) level knowledge in minimum 2 Alepo product modules Business configuration and system customization Log analysis and performance troubleshooting Vendor management and third-party integration Production deployment and patch management Essential Soft Skills Excellent verbal and written communication skills (80% minimum on internal assessment) Advanced analytical and problem-solving abilities Strong customer service orientation Leadership and mentoring capabilities Ability to work in 24x7 shift environment Cross-functional collaboration and teamwork Adaptability and resourcefulness in dynamic environments Preferred Qualifications Advanced Experience Onsite customer engagement with successful closure and sign-off Positive stakeholder feedback on hand-holding assignments Proactive issue identification from monitoring alerts Experience with telecommunications carrier environments Multi-vendor integration project experience Technical Certifications Telecommunications industry certifications Database administration certifications Linux system administration certifications ITIL or ISO 20000 certifications Performance Metrics and Success Indicators SLA and Quality Metrics 90% closure rate for assigned tickets, alerts, and patches within SLA Maximum 3 wrong escalations to R&D Support annually 100% accuracy in severity and priority assignment for critical issues 80% minimum score on communication skills assessment Zero complaints on shift handover processes Knowledge Management Minimum 24 knowledge base contributions annually Successful completion of onsite assignments with positive feedback SME certification for minimum 2 Alepo product modules Active participation in 30% of customer service review meetings Technical Excellence Demonstrated proficiency in automation script development Successful completion of patch deployments and production activities Effective vendor relationship management for third-party integrations Continuous improvement contributions to support processes Career Development Opportunities Technical leadership roles within GTAC organization Specialization in emerging telecommunications technologies Cross-functional project leadership opportunities International assignment and customer engagement roles Professional certification and training programs Compensation and Benefits Competitive salary package commensurate with experience Comprehensive health and medical insurance Professional development and certification support Performance-based incentives and recognition programs Flexible work arrangements and shift differentials Show more Show less

Client Support Representatives (CSRs) provide “smart, fast, and nice” end-user support on-demand via phone, email, chat or other “remote” tools. CSRs are considered the first line of support for our products, including Planit, SuitabilityPro, and FinaMetrica. They will engage with end-users across various customer segments, including individuals, advisors, and institutions. They are support specialists with a practical level of knowledge across our suite of Financial Planning products and expertise spanning usage, investment, and basic technical issues. Role & Responsibility: Responding to client inquiries via telephone, email and chat in a complete, accurate, and timely manner in accordance with service level standards (SLAs). Troubleshooting client issues and resolving or escalating appropriately. Managing occasionally unhappy client interactions and de-escalating emotionally charged situations when necessary. Balancing service-delivery efficiency with quality of care. Continuous process improvement, looking for smarter and better ways to serve clients. Ongoing education and skill-building (self-administered as well as centrally administered) with respect to service process, investing, product, and customer context. Ad hoc projects designed to leverage product/client knowledge while gaining exposure to other areas outside of customer service. Providing feedback to sales and product teams regarding potential business opportunities and product innovations, based on insights gained through service interactions with clients and analysis of support data/logs. Participating in the onboarding/training of new CSRs and other new hires who can benefit from product and client understanding. Working to resolve issues both independently, and as part of a larger team. Business Stakeholder Requirements: Excellent written and oral communication, with excellent interpersonal skills. Strong problem solving and analytical skills with high attention to detail, and excellent time management. Proficiency with Windows-based applications, including the Microsoft Office suite. Fast learner, flexible and proven ability to work in a demanding environment with strong multi-tasking skills. Sound client service skills with a proactive approach, and take ownership of issues as they arise. An understanding of financial terms and an interest in the investment industry. Bachelor’s degree is preferred. Morningstar is an equal opportunity employer. If you receive and accept an offer from us, we require that personal and any related investments be disclosed confidentiality to our Compliance team (days vary by region). These investments will be reviewed to ensure they meet Code of Ethics requirements. If any conflicts of interest are identified, then you will be required to liquidate those holdings immediately. In addition, dependent on your department and location of work certain employee accounts must be held with an approved broker (for example all, U.S. employee accounts). If this applies and your account(s) are not with an approved broker, you will be required to move your holdings to an approved broker. Morningstar’s hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week. While some positions are available as fully remote, we’ve found that we’re at our best when we’re purposely together on a regular basis, typically three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you’ll have tools and resources to engage meaningfully with your global colleagues. I10_MstarIndiaPvtLtd Morningstar India Private Ltd. (Delhi) Legal Entity Show more Show less

About Milliman Milliman is one of the world's largest independent actuarial and consulting firms, offering a range of services in healthcare, property & casualty insurance, life insurance, financial services, and employee benefits. Since its founding in 1947, Milliman has established a global presence with offices in major cities worldwide. About GCS IT The GCS IT team plays a vital role in supporting Milliman's global technology framework, ensuring the security, reliability, and scalability of our systems. We enable innovation, enhance operational efficiency, and maintain a seamless IT experience for users across the organization. Job Summary We are seeking a proficient and customer-focused Helpdesk Support Specialist to join our GCS IT team. In this role, you will diagnose, troubleshoot, and resolve IT-related issues remotely for users of Milliman worldwide, ensuring minimal workflow disruptions. As an integral member of the IT support function, you will engage with users across regions to provide timely and effective solutions. Primary Duties & Responsibilities User Support Provide timely assistance to users via tickets, email, phone, and chat. Offer step-by-step guidance to resolve hardware, software, network, and application issues. Document support issues and resolutions using a ticketing system, ensuring detailed and accurate records. Issue Diagnosis and Resolution Analyze and troubleshoot reported problems to identify root causes. Research, test, and implement appropriate solutions, documenting resolutions for future reference. Escalate unresolved or complex issues to higher-level teams as necessary. Software and Hardware Support Install, configure, and troubleshoot software, operating systems, and tools in line with IT security standards. Assist with hardware setups for workstations, printers, scanners, and mobile devices. Administer patch management tools and apply updates regularly to ensure compliance. Active Directory Management Administer and manage Active Directory infrastructure, including user accounts, groups, and security permissions. Troubleshoot authentication and access control issues. Enforce security best practices in the Active Directory environment. Network and Connectivity Diagnose and resolve connectivity issues for both wired and wireless networks. Support users with corporate networks, VPNs, and remote access solutions. Auditing and Compliance Conduct regular audits of file server permissions and Active Directory security settings. Perform vulnerability scans and remediate identified security issues. Monitor and prioritize critical updates to maintain security compliance. Required Skills & Attributes Experience: 5-7 years in IT support, with 4-5 years providing direct end-user support. Technical Skills: Strong knowledge of Active Directory management, group policies, PowerShell scripting, and user management. Expertise in Windows operating systems, networking concepts, and remote support tools (e.g., Bomgar). Experience with IT asset management tools like Lan Sweeper and backup solutions. Familiarity with cloud technologies and vulnerability management. Proficiency in configuring and managing Windows servers and file permissions. Soft Skills: Excellent verbal and written communication skills, including the ability to create technical documentation. Strong problem-solving and customer service skills. Required Qualifications Education: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). Certifications: Relevant certifications (e.g., Microsoft Certified: Azure Fundamentals) are a plus. Show more Show less

Why Noventiq? Are you ready to be part of a global leader in Digital Transformation and Cybersecurity? At Noventiq, we are driving change in emerging markets across nearly 60 countries, with a focus on the world's most important sectors. We are a rapidly growing company with a revenue of $1.6 billion in FY23, and over 6,400 talented professionals delivering cutting-edge solutions for digital innovation. What makes Noventiq unique? Global Presence, Local Impact: We operate globally but always focus on delivering local outcomes. With 11 delivery centers serving customers 24/7 in 8 languages, we are committed to providing a seamless, customer-focused experience. Advanced Technology Partnerships: We partner with industry giants like Microsoft, AWS, and Google, ensuring our clients get the best technologies available to meet their needs. Dynamic Growth: With 16 acquisitions in recent years, we are expanding capabilities in AI, cybersecurity, and cloud technologies. Our fast-paced growth, with 41% revenue CAGR, shows that we're constantly evolving and leading in emerging markets. Cutting-Edge Solutions: We provide a full suite of digital transformation solutions, helping companies modernize, secure, and innovate their IT infrastructures, enabling them to succeed in today's competitive digital landscape. Employee Growth and Development: At Noventiq, we invest in our people with access to over 17,000 LinkedIn learning paths, sales academies, and leadership programs designed to develop talent and build high-performing teams. Our commitment to career development ensures that you grow with us. Joining Noventiq means becoming part of an organization that is at the forefront of technology, delivering innovation and making a global impact. We value leadership, teamwork, and continuous learning, ensuring a long-term partnership for your career success. Be part of something big. Be part of Noventiq! Now we are looking for a Senior Quality Assurance Engineer and you will be a part of our Global delivery team. Job Overview We are seeking a seasoned Senior Quality Assurance Engineer with a strong background in both manual and automated testing to join our dynamic team. The ideal candidate will have extensive experience with Selenium (API Testing) and Playwright (UI) and a deep understanding of testing web applications built on .NET and Java platforms. As a senior member of the team, you will be responsible for ensuring the highest quality of our applications through detailed testing, analysis, and continuous improvement initiatives. Your Impact On The Mission Design, Develop, implement, and maintain automated test scripts using Playwright for testing modern web applications. Lead the creation of comprehensive and well-structured test plans and test cases. Prioritize, plan, and coordinate testing activities. Work closely with development teams to identify system requirements and ensure that they comply with quality standards. Record, document thoroughly, and track bugs. Perform thorough regression testing when bugs are resolved. Develop and apply testing processes for new and existing products to meet client needs. Liaise with internal teams (e.g., developers and product owners) to identify system requirements. Monitor debugging process results. Investigate the causes of non-conforming software and train users to implement solutions. Track quality assurance metrics, like defect densities and open defect counts. Stay up to date with new testing tools and test strategies. About What You’ll Bring to The Table – About You: Proven work experience (5+ years) as a Quality Assurance Engineer, with a focus on automation. Expertise in API testing using Rest Assured and familiarity with tools like Postman and Selenium (using Rest assured). Hands-on experience with Playwright for automating web applications Strong knowledge of software QA methodologies, tools, and processes. Significant experience in testing .NET and Java web applications. Experience writing clear, concise, and comprehensive test plans and test cases. Proficiency in SQL and scripting for data validation and test automation. Experience with performance and/or security testing is a plus. Experience with Agile development process. Adept at using version control systems such as Git, preferably Bitbucket. Bachelor’s or master’s degree in computer science, Engineering, or a related subject, or equivalent work experience. Skills And Qualifications Exceptional attention to detail. Excellent analytical and problem-solving skills. Strong organizational skills. Ability to handle multiple tasks simultaneously. Solid understanding of the software development lifecycle. High level of initiative and self-motivation. Strong communication and teamwork skills. Commitment to continuous education through workshops, seminars, and conferences. How To Apply If you would like to apply, please click on the button or send an email with your CV attached to the TA Team. If you would like an informal chat before applying, please feel free to contact TA directly on LinkedIn or the same email address. Location: Noida - GDC - NSIPL, Noida, Uttar Pradesh, India (IN001 - NQIND Show more Show less

We are looking for Customer Support Executive for Dwarka location Hiring for candidates who can handle customer queries and can help Customers with Technical or Non-technical queries over the phone. Location: Dwarka Working Days: 6 days a week (rotational off) Work timings: Day Rotational 9 Hour Shift What we are looking for? Graduate or undergraduate pursuing graduation (Final Year) Fresher’s or Experienced with relevant experience Exceptional communication and presentation skills Excellent Communication Skills (English & Hindi) Basic Computer Knowledge Customer focus and problem-solving ability What you will be doing? - Helping customers with queries. - Handling technical and non-technical queries. - Problem-solving for various customers. - Handling chat process. Interested candidates can share their cv at recruiter@sabertechs.com Or WhatsApp/ Call on 9560989827 Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏ Mandatory Skills: Network Data Admin . Experience: 1-3 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏ Mandatory Skills: Servicenow-Development . Experience: 1-3 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Lucknow, the cultural heart of Uttar Pradesh, is rapidly transforming into a hub for modern career opportunities. Known for its rich heritage, delectable cuisine, and vibrant traditions, the city is now embracing the digital age, offering a plethora of work-from-home (WFH) jobs in 2025. The rise of remote work, accelerated by technological advancements and shifting workplace dynamics, has opened doors for professionals, freshers, students, and housewives in Lucknow to explore flexible, high-paying, and fulfilling career paths without leaving their homes. This comprehensive guide explores the top work-from-home jobs in Lucknow for 2025, detailing opportunities, skills required, salary expectations, and platforms to find these roles, all tailored to help you thrive in the evolving job market. Why Work-from-Home Jobs Are Thriving in Lucknow The Work-from-home Trend Has Gained Significant Traction In Lucknow Due To Its Unique Blend Of Cultural Richness And Modern Infrastructure. Here’s Why WFH Jobs Are Booming In The City Cost of Living Advantage: Lucknow’s relatively lower cost of living compared to metropolitan cities like Delhi or Mumbai makes it an ideal location for remote workers to maximize their earnings. Technological Growth: Improved internet connectivity and access to digital tools have made remote work seamless for Lucknow residents. Cultural Adaptability: The city’s workforce is skilled in languages like Hindi and Urdu, creating unique opportunities in education, content creation, and customer service. Flexible Work Culture: Companies worldwide are increasingly hiring remote workers, allowing Lucknow’s talent pool to tap into global job markets. Whether you’re a fresher, a seasoned professional, or someone seeking a side hustle, the following list of top WFH jobs in Lucknow for 2025 will guide you toward rewarding opportunities. Top 10 Work-from-Home Jobs in Lucknow for 2025 Content Writing and Blogging Content writing remains a cornerstone of remote work, driven by the growing demand for digital content. Businesses, from startups to multinational corporations, need engaging articles, blog posts, and marketing copy to strengthen their online presence. Lucknow-based writers can leverage their creativity and linguistic skills to excel in this field. Skills Required: Strong writing and research skills, SEO knowledge, familiarity with tools like Grammarly or WordPress. Salary Range: ₹12,000–₹25,000 per month for freshers; ₹30,000–₹80,000 for experienced writers. Platforms to Find Jobs: Upwork, Freelancer, iwriter.com, Fiverr, LinkedIn. Why It’s Ideal: Flexible hours, diverse niches (e.g., travel, tech, lifestyle), and opportunities to monetize personal blogs via affiliate marketing or Google AdSense. Virtual Assistant Virtual assistants (VAs) provide administrative support to businesses and entrepreneurs remotely, handling tasks like email management, scheduling, and data entry. This role is perfect for organized individuals with strong communication skills. Skills Required: Organizational skills, proficiency in Microsoft Office or Google Workspace, time management. Salary Range: ₹12,000–₹20,000 per month for beginners; up to ₹40,000 for specialized VAs. Platforms to Find Jobs: Upwork, Indeed, WorkIndia, JobHai. Why It’s Ideal: Minimal technical expertise required, making it accessible for freshers and housewives. Online Tutoring The rise of e-learning platforms has made online tutoring a lucrative WFH job in Lucknow. Tutors can teach academic subjects, languages, or specialized skills like coding or music to students worldwide. Skills Required: Subject expertise, communication skills, familiarity with platforms like Zoom or Google Meet. Salary Range: ₹15,000–₹30,000 per month, depending on qualifications and hours. Platforms to Find Jobs: Tutor.com, Chegg India, Vedantu, Preply. Why It’s Ideal: Flexible schedules and the ability to leverage Lucknow’s linguistic heritage (e.g., teaching Hindi or Urdu). Digital Marketing Specialist Digital marketing is one of the fastest-growing fields, with businesses seeking professionals to manage social media, SEO, and online ad campaigns. Lucknow’s tech-savvy youth can capitalize on this demand. Skills Required: Knowledge of SEO, social media platforms, Google Ads, and analytics tools like Google Analytics. Salary Range: ₹20,000–₹50,000 per month, with higher earnings for specialists. Platforms to Find Jobs: LinkedIn, Shine.com, FlexJobs, Freelancer. Why It’s Ideal: High demand, diverse roles (e.g., social media management, content marketing), and growth potential. Data Entry Operator Data entry is a straightforward WFH job requiring minimal skills, making it ideal for freshers and students. Tasks include transcribing data, updating databases, and ensuring accuracy. Skills Required: Typing speed, attention to detail, basic computer knowledge. Salary Range: ₹10,000–₹15,000 per month. Platforms to Find Jobs: WorkIndia, QuikrJobs, Ruppan India Nidhi Limited, Divine HR Services. Why It’s Ideal: Low entry barriers and part-time opportunities. Also Read: Best Work from Home Jobs in Kerala for Freshers and Students Graphic Design For those with a creative flair, graphic design offers a fulfilling WFH career. Designers create visuals for branding, social media, and marketing campaigns. Skills Required: Proficiency in Adobe Photoshop, Illustrator, or Figma; creativity; understanding of branding. Salary Range: ₹20,000–₹40,000 per month, with higher earnings for experienced designers. Platforms to Find Jobs: Fiverr, Upwork, Dribbble, Behance. Why It’s Ideal: High demand for visual content and the ability to work on diverse projects. Customer Support Specialist Virtual customer service roles involve assisting clients via phone, email, or chat. Companies like Amazon hire remote customer support associates in Lucknow to handle inquiries and resolve issues. Skills Required: Communication skills, patience, problem-solving abilities. Salary Range: ₹12,000–₹25,000 per month. Platforms to Find Jobs: Amazon Jobs, Justdial, Shine.com. Why It’s Ideal: Flexible hours and minimal technical requirements. Transcription Transcription involves converting audio or video files into text, a role suited for those with strong listening and typing skills. It’s a great option for freshers and housewives. Skills Required: Typing speed, attention to detail, proficiency in English or regional languages. Salary Range: ₹10,000–₹18,000 per month. Platforms to Find Jobs: Rev, TranscribeMe, Freelancer. Why It’s Ideal: Flexible schedules and opportunities in multiple languages (e.g., Hindi, Urdu). E-commerce Seller Support With the growth of e-commerce, companies like Amazon hire remote seller support associates in Lucknow to assist vendors with product listings and account management. Skills Required: Knowledge of e-commerce platforms, problem-solving skills, communication. Salary Range: ₹16,000–₹25,000 per month. Platforms to Find Jobs: Amazon Jobs, LinkedIn, Indeed. Why It’s Ideal: Ties into Lucknow’s growing e-commerce sector and offers stable income. Blogging and Affiliate Marketing Starting a blog or YouTube channel allows individuals to create content on topics they’re passionate about and monetize through ads, sponsorships, or affiliate marketing. Skills Required: Content creation, basic SEO, social media marketing. Salary Range: ₹10,000–₹50,000+ per month, depending on traffic and monetization strategies. Platforms to Find Opportunities: Google AdSense, Amazon Associates, WordPress, YouTube. Why It’s Ideal: Offers creative freedom and potential for passive income. How To Get Started With Work-from-Home Jobs In Lucknow To land a WFH job in Lucknow, follow these actionable steps: Identify Your Skills: Assess your strengths (e.g., writing, design, teaching) and match them to the roles above. Upskill if Needed: Take online courses on platforms like Coursera, Udemy, or LinkedIn Learning to enhance your skills. Build a Portfolio: Create a portfolio showcasing your work, especially for creative roles like writing or design. Join Job Platforms: Register on trusted platforms like WorkIndia, Shine.com, Upwork, and LinkedIn to find opportunities. Network Locally: Leverage Lucknow’s professional networks on LinkedIn or local job boards to connect with employers. Avoid Scams: Research companies using Glassdoor or the Better Business Bureau and never pay for job opportunities. Tips for Success in Remote Work Set Up a Dedicated Workspace: Create a quiet, distraction-free area at home to boost productivity. Invest in Reliable Tools: Ensure a stable internet connection, a good laptop, and necessary software (e.g., Zoom, Adobe Suite). Time Management: Use tools like Trello or Asana to organize tasks and meet deadlines. Stay Updated: Follow industry trends and continuously upskill to remain competitive. Leverage Local Opportunities: Highlight your knowledge of Lucknow’s culture and languages in roles like tutoring or content creation. Challenges and Solutions for WFH in Lucknow While WFH Jobs Offer Flexibility, They Come With Challenges Challenge: Limited internet connectivity in some areas of Lucknow. Solution: Invest in a reliable broadband connection or use mobile hotspots as backups. Challenge: Lack of discipline in a home environment. Solution: Set a daily schedule and use productivity apps like Pomodoro timers. Challenge: Finding legitimate opportunities. Solution: Stick to verified platforms like FlexJobs, WorkIndia, or company career pages. Why Lucknow Is a Great Place for Remote Work Lucknow’s unique blend of tradition and modernity makes it an ideal location for remote work. The city’s linguistic diversity, growing tech infrastructure, and affordable living costs create a conducive environment for WFH professionals. Additionally, industries like chikankari, tourism, and e-commerce offer niche opportunities for remote roles tailored to local expertise. Also Read: Top Companies in Gurgaon Offering Remote Jobs in 2025 Conclusion – Work from Home Jobs in Lucknow The work-from-home landscape in Lucknow for 2025 is brimming with opportunities for freshers, professionals, students, and housewives. From content writing and digital marketing to online tutoring and e-commerce support, there’s a role for every skill set. By leveraging platforms like Upwork, WorkIndia, and Amazon Jobs, and upskilling where necessary, you can build a rewarding career from the comfort of your home. Embrace the flexibility, tap into Lucknow’s unique cultural strengths, and start your WFH journey today with CareerCartz as your guide to navigating the evolving job market. FAQs – Work from Home Jobs in Lucknow What are the best work-from-home jobs in Lucknow for freshers in 2025? Freshers can explore roles like content writing, data entry, virtual assistance, and online tutoring, which require minimal experience and offer flexible hours. Platforms like WorkIndia and JobHai are great starting points. Do I need prior experience to land a WFH job in Lucknow? Many roles, such as data entry, virtual assistance, and transcription, require minimal or no prior experience, making them ideal for beginners. How can I avoid work-from-home job scams in Lucknow? Stick to reputable platforms like Upwork, LinkedIn, and Shine.com, and research companies on Glassdoor or the Better Business Bureau. Never pay for job opportunities. What is the average salary for WFH jobs in Lucknow? Salaries vary by role: ₹10,000–₹15,000 for data entry, ₹12,000–₹25,000 for content writing, and up to ₹50,000 for digital marketing or graphic design. Can housewives in Lucknow find WFH jobs? Yes, roles like virtual assistance, online tutoring, freelance writing, and e-commerce selling are ideal for housewives, offering flexibility to balance household responsibilities. What skills are most in-demand for WFH jobs in Lucknow? In-demand skills include writing, SEO, graphic design, communication, and basic tech literacy (e.g., Microsoft Office, Zoom). Are there WFH jobs specific to Lucknow’s industries? Yes, roles like online Hindi/Urdu tutoring, chikankari e-commerce support, and virtual travel planning leverage Lucknow’s cultural and tourism sectors. How can I start a blog as a WFH job in Lucknow? Create a free blog on WordPress or Blogger, choose a niche (e.g., Lucknow culture, food), and monetize through Google AdSense or affiliate marketing. What tools do I need for WFH jobs in Lucknow? A laptop, stable internet, and software like Microsoft Office, Zoom, or Adobe Suite are essential, depending on the role. Where can I find legitimate WFH job listings in Lucknow? Trusted platforms include WorkIndia, Shine.com, LinkedIn, FlexJobs, and company career pages like Amazon Jobs. 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