3 Chat Bot Jobs

We are hiring for top "MNC". "Urgent requirement" of Gen AI / Open AI Interested candidates can share their resume on ritu.aggarwal@thehrsolutions.in or can contact on 9220708560 / 8130178358 . Location : Pan India Experience : 4 or 4+ years Mandatory Skills : Generative AI, Chat GPT, Chat BOT, AI ML, Azure Role Overview: We are seeking a skilled OpenAI Developer to join our dynamic team. The ideal candidate will have a robust understanding of AI and machine learning, with particular expertise in integrating OpenAI models with Microsoft's Power Platform, including Power Automate and Power Virtual Agents, and Azure cognitive services. Key Responsibilities: Develop, implement, and optimize OpenAI models for various applications, including chatbots and customer support. Integrate OpenAI models with Power Automate for streamlined workflows and Power Virtual Agents for enhanced user interaction. Design and develop backend services using Python or .NET to support OpenAI-powered solutions. Work with custom datasets, utilizing techniques like chunking and embeddings, to train and fine-tune models. Integrate Azure cognitive services to extend functionality and improve AI solutions. Regularly review and fine-tune OpenAI models to ensure maximum accuracy and relevance for custom datasets. Collaborate with cross-functional teams to ensure smooth deployment and integration of AI solutions. Stay updated with the latest advancements in OpenAI and Azure services to bring innovation to our solutions. Required Skills and Experience: Bachelor's degree in Computer Science, Engineering, or a related field. Proficient in Python and/or .NET for backend development. Experience with OpenAI GPT models and their applications. Hands-on experience with Microsoft Power Automate and Power Virtual Agents. Familiarity with Azure cognitive services. Strong understanding of machine learning concepts, including model training, fine-tuning, and evaluation. Good knowledge of Natural Language Processing (NLP) techniques. Ability to work in a team-oriented environment and deliver on tight deadlines. Excellent problem-solving and analytical skills. Experience with Google Cloud Build, Jenkins or other similar CI/CD tools Desirable Skills: Master's degree or further education in AI, machine learning, or a related field. Previous experience in customer support or chatbot development. Certifications in Microsoft Azure or OpenAI technologies. Role & responsibilities

We are looking for a results-oriented senior leader to lead the global delivery & client relationship management for multiple projects. If you are driven by hyper growth challenge and love to wow the clients with your innovative solutions, then this is just the right leadership role for you! Our Ideal Candidate He/She/They OR, the incumbent will have 18+ years experience with a large marketing shared services or marketing service provider with a strong project track record. Intelligent Customer Operations practice within Capgemini Business Services. Leading a large team of customer interaction operations, you will deploy your team across a variety of engagements supporting new clients with their CX vision and future Contact Centre channel technology. Roles & responsiblities include: Leading large team across the globe for interaction ops voice, chat, email and data Fully responsible for meeting business SLAs Support and drive the digital transformation agenda for clients Assess existing processes and technology to identify opportunities for the implementation of new CX methodologies with client stakeholders Creation of technical and resourcing business cases aligned to client objectives Present at SLT sessions on your existing and prospective new client engagements Design, plan and develop complex business solutions that include digital platform technologies and Intelligent Automation Manage a sales pipeline across the Customer Operations and CX offering Create digitally enabled solutions for prospective clients Collaborate across Capgemini practices to create industry leading solutions that provide clients with clear business outcome commitments Develop a team of CX Consultants, enabling them to spot opportunities for new business with existing and prospective clients Build strong internal and external networks to enable future CX opportunities Consult with internal stakeholders across sector verticals to drive existing and new client engagements Continuously engage with the latest Contact Centre technology and market insights to share across internal and external networks Attend networking events and CX conferences Utilise industry knowledge and Contact Centre/CX expertise to recommend ways of enhancing customer experience outcomes Develop and deliver solutions by responding to client RFI/RFPs where Digital Transformation opportunities are present Skills /Experience required Business Consulting with Professional Service organization more than 15 years Large-scale BPO transformation and/or Professional Services experience Experience of solutions for Contact Centres and digital channels Ability to create a client proposal utilising various data points available Management of CX Consultants or Process Transformation/Improvement team Experience within commercial modelling and sizing Ability to create Contact Centre/CX solutions that support client objectives Understanding of the latest Technology trends in the Contact Centre and Digital Transformation markets Clear understanding of deflection and automation techniques within the Contact Centre and CX space Development of the relevant CX solutions for implementation – e.g. chat bot, conversational AI Cross-sector experience, including Financial Services, Manufacturing, Media & Entertainment, Retail and Technology based companies Experience in handling different kinds of Contact Centre process like inbound, outbound, sales & marketing campaigns, handling employee queries, customer support desk Experience in working on integrated Contact Centre environments consisting of technology for Delivery & Service Management, WFM, Learning, Reporting & Analytics and Quality Process Improvement methodologies A passion and desire to improve CX and support clients on their journey Experience improving customer journeys to improve CX outcomes Knowledge of simple automation principles; call deflection, webchat, conversational AI, chat bot Working knowledge of contact centers solutions (examples, but not limited to; Zendesk/AWS/Genesys Cloud/Nice)

Chat Bot / Full Stack Developer Role: Experience in chatbot development using RAGs, frameworks like Dialogflow, or similar. Understanding of AI/ML integration in applications. Familiarity with CI/CD pipelines and DevOps practices. Key Responsibilities: Design, develop, and maintain robust, scalable full-stack applications. Write clean, efficient, and well-documented code using JavaScript and Python. Develop and manage APIs for seamless integration with front-end and third-party services. Collaborate with cross-functional teams to define, design, and deliver new features. Deploy, manage, and monitor applications on cloud platforms (preferably GCP or Azure). Troubleshoot, debug, and upgrade existing applications to ensure optimal performance. Required Skills: Strong proficiency in JavaScript and Python. Hands-on experience with API development and integration (RESTful or GraphQL). Solid understanding of front-end technologies such as HTML, CSS, and modern JavaScript frameworks (e.g., React, Angular, or Vue.js) Proficient in working with databases (SQL and NoSQL). Experience with any cloud platform, preferably Google Cloud Platform (GCP) or Microsoft Azure Knowledge of version control systems like Git.