4.0 - 9.0 years

7 - 17 Lacs

noida

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Role: Quality Analyst / Quality Lead For Analyst role - Min 3+ Years experience in Call Audits/ Chat Audits For Lead role - Min 9+ years exp in Call Audits/ Chat Audits Strong understanding on Performing ATA Reports, Preparing Dashboards, Voice+Chat Audits, Change Request , Problem Tickets, Service Requests . Shift: Rotational Shift WFO Location: Noida Both Side Cab provided Send resume to anumeha@manningconsulting.in

Posted 1 week ago

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Quality Analyst Tech Support Proces Hyderabad Creative Indians

3.0 - 8.0 years

3 - 6 Lacs

hyderabad

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Must have Min 1+yrs Exp as Quality Analyst from Technical/ Semi Technical Voice Chat Email process BPO Need Immediate Joiners. Must know Quality QC Metrics/ Call Audits/ RCA. Excellent Comms required Call 8447780697 send CV monu@creativeindians.com

Posted 3 weeks ago

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Quality Lead - Community Support Habuild Healthtech

3.0 - 4.0 years

4 - 6 Lacs

Nagpur

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About Habuild: Habuild is Indias first habit-building platform starting with daily yoga. Our mission is to make habit building simple, consistent, and joyful for every household. Whether you're 3 or 91, we help you show up daily. With over 1 Crore members across 100+ countries, Habuild is building the largest wellness movement rooted in daily discipline, consistency, and care. As we scale rapidly, were looking for a quality-focused and process-driven leader to head the Audit and Quality Check vertical within our Member Support Team . This role is central to ensuring we consistently deliver exceptional support experiences to our growing global community. To Apply: Please fill up the applicati...

Posted 2 months ago

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Google Hiring For Quality Analyst T&S- CSA || Teleperformance || Teleperformance (TP)

1.0 - 5.0 years

3 - 6 Lacs

Hyderabad

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Roles and Responsibilities Conduct quality analysis, inspection, and audits to ensure compliance with industry standards and company policies. Identify areas for improvement through root cause analysis and implement corrective actions. Collaborate with cross-functional teams to resolve quality issues and improve overall process efficiency. Develop and maintain documentation of quality procedures, checklists, and reports. Need QA candidate who had experience in CSA Non-Voice background [ Trust & Safety Email chat candidates are more preferable] Need good knowledge on Play store Apps and Android knowledge Need 1 to 3 years of Experience candidate in Technical non voice background Need Immediat...

Posted 2 months ago

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Global Sales Quality Auditor Cedcoss Technologies

3.0 - 5.0 years

5 - 10 Lacs

Lucknow

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We are seeking a meticulous Sales Auditor to conduct qualitative and quantitative audits across all customer interactionsbe it through chat, call, or 1:1sacross our organization. Your expertise will be instrumental in enhancing CSAT levels and fortifying our SOPs. As an Auditor for Customer Interaction Channels, you will be instrumental in maintaining the highest standards of customer service and communication across various mediums, including chat, call, and video interactions. Your role will involve assessing interaction quality, ensuring adherence to company policies, and driving continuous improvement initiatives to enhance overall service delivery. Key Responsibilities well trust you wi...

Posted 3 months ago

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Quality Analyst Tech Support Proces Hyderabad Bangalore Creative Indians

3.0 - 8.0 years

3 - 6 Lacs

Hyderabad, Bengaluru

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Posted 3 months ago

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