2.0 - 5.0 years

1 - 5 Lacs

Mangaluru

Work from Office

Jd Agents in this role are responsible for managing chargebacks, Ethoca alerts, order processing, and minor billing escalations Chargeback Management: ?? Review and respond to chargeback claims in a timely and accurate manner, compiling required documentation and evidence to dispute unauthorized claims where applicable ?? Monitor chargeback trends, escalate high-risk cases, and identify potential fraud patterns to help reduce future disputes Ethoca Alerts: ?? Act on Ethoca alerts swiftly to reduce potential financial impact by proactively addressing fraudulent transactions and unauthorized purchases ?? Document Ethoca cases and escalate unresolved issues to HQ Order Processing: ?? Process cu...

Posted 2 months ago

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