90 Chargeback Jobs - Page 4

Quality Analyst for International Fintech/BFSI Process Immediate joiners required **Salary Upto 6.5 LPA** Please Call@ 8721982606 / 8453399504 / 6002281943 Required Candidate profile Must have min 1 year experience as QA in International Banking/Fintech process Should be aware about KRA/KPI of Quality Analyst Should be aware about 7QC Tools

Hi, We are hiring for the ITES Company for OTC Billing Role. Job Description Need Minimum 1 year in OTC - Billing (Accounts Receivable) Processing of Billing, ERP exposure, Sales, Credit Card, Chargeback and refunds processing Account Reconciliations Passing of JVs in Client System Day to day query resolution and timely process escalations Month Closing and Meeting SLA Dashboard Reports Handling Client Calls Handling Escalation process Measuring KPIs Quality Initiatives Provided comprehensive cataloguing expertise to ensure pro-ducts were correctly listed and represented across platforms. Successfully completed projects ahead of deadline, earning recognition from managers. Responsibilities included : managing cataloguing projects; ensuring accuracy of product data; resolving customer enquiries; researching product information; creating product descriptions; streamlining processes for improved efficiency; and generating reports for management. Excellent communication Domain knowledge / Excellent skills in MS Office, especially MS Excel MS Visio (Process Maps) Customer Centricity / Effective delegation / Time management Commitment for excellence /Team handling. Key Skills a) Need Minimum 1 year in OTC - Billing (Accounts Receivable) b) Knowledge of OTC Cycle c) Any Graduate To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Noida Search : Copy and Paste the link below https://outpace.in/job/otc-billing-2/

Hi, We are hiring for the ITES Company for Order To Cash (OTC) - Billing Role. Job Description Need Minimum 1 year in OTC - Collection Voice Process (Accounts Receivable) Processing of Billing, ERP exposure, Sales, Credit Card, Chargeback and refunds processing Account Reconciliations Passing of JVs in Client System Day to day query resolution and timely process escalations Month Closing Meeting SLA Dashboard Reports Handling Client Calls Handling Escalation process Measuring KPIs Quality Initiatives Provided comprehensive cataloguing expertise to ensure pro-ducts were correctly listed and represented across platforms. Successfully completed projects ahead of deadline, earning recognition from managers. Responsibilities included: managing cataloguing projects; ensuring accuracy of product data; resolving customer enquiries; researching product information; creating product descriptions; streamlining processes for improved efficiency; and generating reports for management. Skills Required • Excellent communication • Domain knowledge / Excellent skills in MS Office, especially MS Excel • MS Visio (Process Maps) • Customer Centricity / Effective delegation / Time management • Commitment for excellence /Team handling. Key Skills a) Minimum 1 year in OTC - Collection Voice Process Experience b) Any Graduate To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Noida Search : Copy and Paste the link below https://outpace.in/job/order-to-cash-otc-billing/

Greetings from Infovision...!!! Hope you're doing good. We, Infovision, Looking forward to engage with Cost Optimization/Cost Analysis professionals expertise in Azure Cloud Platform. Please find the more details below. Designation: Cloud Cost Analyst Experience Required: 3 to 5 Years Role: Permanent Role Job Location: Chennai, Coimbatore, Bangalore, Pune, Hyderabad Work Mode: Hybrid Model Work Role & responsibilities: Cost Analysis and Reporting : Monitor and analyze Azure spending, usage patterns, and trends. Prepare detailed cost reports, dashboards, and insights for key stakeholders. Forecasting and Budgeting : Collaborate with finance and IT teams to develop accurate budget forecasts for Azure cloud expenditures, aligning with organizational goals. Optimization Strategies : Identify and implement cost optimization strategies within Azure, such as right-sizing resources, recommending reserved instances, and managing unused resources. Governance and Policy Compliance : Develop and enforce governance policies around Azure usage, ensuring compliance with budgeting and cost control policies. Usage and Spend Monitoring : Set up and manage alerts for abnormal spend or usage spikes, conducting root cause analysis and recommending corrective actions. Chargeback and Models : Design and implement chargeback or showback models to allocate Azure costs to respective business units or projects, providing visibility into spending. Azure Tagging : Work with cloud engineers to ensure proper tagging of Azure resources for accurate cost allocation and reporting. Collaboration : Work closely with Azure architects, cloud engineers, and product teams to align cloud resource usage with budget goals and business needs. Documentation and Training : Maintain documentation of cost management processes and provide training to teams on Azure cost management best practices and tools Preferred candidate profile: 3+ years of experience in cloud financial management or cost analysis role, with a focus on Azure. Demonstrated expertise with Azure Cost Management and related financial tools (e.g., Azure Cost Management + Billing, Power BI). Technical Skills : Strong knowledge of Azure services, pricing models, and optimization techniques such as reserved instances, savings plans, and spot instances. Certifications : Azure Fundamentals, Azure Cost Management, or FinOps Certified Practitioner preferred. Soft Skills : Excellent analytical and problem-solving skills, with a detail-oriented approach. Strong communication skills for presenting complex cost data and recommendations to both technical and non-technical stakeholders. Ability to work collaboratively across departments to drive cost optimization goals. Please share your Updated resume to my email: Bojja.Chandu@Infovision.com as soon as possible along with the details requested below. Full Name: Current Company: Payroll Company: CTC: ECTC: CLocation: PLocation: Notice Period: Holding any offers (If Yes, Please mention company, and offer): Reason for job change: This position is active for Hyderabad, Bangalore, Pune, Chennai, Coimbatore. So, Please make sure on checking your preferred location as the locations mentioned in this statement. Regards, Bojja Chandu, Senior Executive - Talent Acquisition, Bojja.Chandu@infovision.com www.infovision.com

Review the Transaction alert or case Research/Investigate the transaction to determine whether it is suspicious or non-suspicious. Good knowledge of risk and fraud in the consumer and retail banking sector. Identify and report fraud trends. Required Candidate profile Flexible to work in Graveyard/Midnight Shift only Rotational Night Shifts Investigate potentially fraudulent customer behaviour using critical data points Assist Regulatory Operations Compliance

Skills - Fraud Analyst - Chargeback -Debit card or Credit card Other details - Shift - 6.30 to 3.30pm -Cab Available

Profile:- Fraud Analyst Np- max 30 days Exp - 4-7Yrs Location :-Thiruvananthapuram Must Have :- Banking experience, Worked on Automation environment. Strong analytical skills with the ability to conduct research, analyze data effectively.

We are have the below opening with one of our prestigious Global Banking Client If interested, and willing to explore opportunity. Please revert back with your updated CV https://forms.gle/5RWodNSQ1hPas5kA8 Location : Pune - Kharadi ( Open to take candidates from Chennai, Bangalore, Pune, Mumbai ,New Delhi and Gurgaon) Skills - Fraud Operations, Chargeback, Dispute ( Debit card/ Credit Card), Transaction of debit/credit card Knowledge required. Exp- Minimum 5 years ( All 5 years of experience into Fraud operations) CTC - 9.5LPA (Fixed) + Variable Shift timings- 06:30 PM- 03:30 AM. ( Cab provided Up & Down) Job Description Responsibilities: Perform short and long term forecasting analysis and standardized fraud analysis Make judgments based on practice and precedence, and work within guidelines, under general supervision Develop and maintain working knowledge of business/industry standards and practices Demonstrate fundamental understanding of how the team interacts with others in accomplishing the objectives of the area Identify inconsistencies in data or results, and exchange information in a concise and logical way Impact the business directly through the quality of the tasks/services provided. Experience in Dispute, Chargeback, Fraud analysis, Card fraud operations, Fraud investigation, Fraud Detection, Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: Relevant experience of 5+ years in a related role Knowledge and previous experience in the Investigation and Fraud claims process, dispute and Chargeback. Experience in trend analysis and alerts in early fraud detection Extensive knowledge of the Bank's Transactional Processing platforms Proficient in Microsoft Office and Access Consistently demonstrates clear and concise written and verbal communication Demonstrated ability to remain unbiased in a diverse working environment.

Role & responsibilities : Perform short and long term forecasting analysis and standardized fraud analysis Make judgments based on practice and precedence, and work within guidelines, under general supervision Develop and maintain working knowledge of business/industry standards and practices Demonstrate fundamental understanding of how the team interacts with others in accomplishing the objectives of the area Identify inconsistencies in data or results, and exchange information in a concise and logical way Impact the business directly through the quality of the tasks/services provided. Experience in Dispute, Chargeback, Fraud analysis, Card fraud operations, Fraud investigation, Fraud Detection, Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Interested candidates share your updated resume on the mail id : sameswari.m@randstad.in

Hi Greetings from Randstad India I have excellent openings in Banking Sector Details Below:- 7+Years into Charge back E ven 5+Years into relevant Chargeback Credit card - Transaction of debit & credit card c9 grade - 9.15 Lacs Fixed + variable work Mode - Hybrid March 8th - First Virtual round Work Location : Pune location, Karadi Shift timing - 6:30 pm to 3:30 am ( US shift) 3 days in officeCab is provided Permanent role Regards Suji.S Lead Human Resources Email - suji.s@randstad.in Contact - 8056049643

Location: Pune (karadi) permanent role us shift please go through the below JD if interested please share your resume in this email id vijay.n@randstad.in or whagtsapp in 9962628878. To know about client details pls connect in the given no 9962628878. Responsibilities: Perform short and long term forecasting analysis and standardized fraud analysis Make judgments based on practice and precedence, and work within guidelines, under general supervision Develop and maintain working knowledge of business/industry standards and practices Demonstrate fundamental understanding of how the team interacts with others in accomplishing the objectives of the area Identify inconsistencies in data or results, and exchange information in a concise and logical way Impact the business directly through the quality of the tasks/services provided. Experience in Dispute, Chargeback, Fraud analysis, Card fraud operations, Fraud investigation, Fraud Detection, Qualifications: Relevant experience of 5+ years in a related role Knowledge and previous experience in the Investigation and Fraud claims process, dispute and Chargeback. Experience in trend analysis and alerts in early fraud detection Extensive knowledge of the Bank's Transactional Processing platforms Proficient in Microsoft Office and Access Consistently demonstrates clear and concise written and verbal communication Demonstrated ability to remain unbiased in a diverse working environment. Candidate should be willing to work in US shift/night shifts Education: Bachelor's degree

Wipro Limited (NYSE:WIT, BSE:507685, NSE:WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role : Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Warm Greetings from Rivera Manpower Services, Hiring for Fraud Investigation / Risk Investigation / SAR International Banking Location: Bangalore Shift: US Shift Experience: Minimum 2 years in Fraud Investigation / Risk Investigation / SAR / Chargeback specialist within International Banking ONLY Contact: Chethana -9986024649 (WhatsApp your CV if the number is busy) Roles & Responsibilities: Investigate trigger alerts for customer accounts. Analyze customer details, income sources, and transaction patterns . Identify suspicious activities and eliminate normal transactions. Conduct KYC checks to validate original documents. Perform external open searches for negative news on suspects. Off-board clients involved in terms & conditions breaches . Report financial crimes to the National Crime Agency if necessary. Detect structured transactions aimed at avoiding system thresholds. Desired Candidate Profile: Strong analytical skills & attention to detail. Excellent oral & written communication skills . Proficiency in Microsoft Office (Excel, Word, etc.) . Commitment & a positive attitude toward work. Perks & Benefits: Attractive Incentives One-way cab provided Immediate Joiners Only! Call & Book Your Interview Slots Now: Sindhu-9986024649 WhatsApp your CV if the number is busy Regards, Sindhu Rivera Manpower Services

As a Developer & Financial Support in Cloud (AWS, Azure, IBM Cloud) Office, you will be responsible for developing, design and supporting application solutions, assisting in production issue resolution, and performing testing activities. You will work closely with client personnel and other IBM teams to identify functional requirements and contribute to the identification, justification, and design of the client's solution. Responsibilities: * Develop and support application solutions, assisting in production issue resolution. * Write code or perform other technical, configuration tasks. * Perform testing activities. * Understanding of financial concepts of Cloud and knowledge of Cloud bills and chargeback process, Reserved instances and Savings Plans is highly desired * Participate in a wide range of design activities, from requirements analysis through systems, application, and/or process design specification and implementation. * Share feedback about product features, participate in workshops and create artifacts as give back to cloud & AI community * Good communication skills, fast learner and eager to learn new technologies * Project Management experience is a plus or desiring to do is a plus This role is an excellent opportunity to grow your skills and contribute to our mission of speed, integration and optimizing cloud environments using Automation and AI and improving our security posture for IBM wide cloud workloads. We encourage you to apply if you have transferable skills and are eager to learn. Required education Bachelor's Degree Required technical and professional expertise 1. Cloud Skills (AWS, Azure, IBM Cloud) 2. Financial Skills is a huge plus,??Agile, API development and Integration 3. SQL , no SQL DB, Apptio Cloudability (optional) Preferred technical and professional experience Cloud Certification

Role & responsibilities Responsible for processing actionable alerts/fraud notifications, conducting research into these alerts as needed. Analyze and validate Identity Theft claims and other fraud claims as they arise. Review accounts and transactions for fraud activity and take appropriate action, such as restraining an account, to prevent fraud losses. Assist bank members of fraud alerts and work with them in order to resolve issues. Collect and report suspicious activity information utilizing Suspicious Activity Reports and documented organization processes. Review membership information and identification documents when there are discrepancies or irregularities, to determine the validity of information. Resolve fraud claims in accordance with government regulations CC, E/Z and any other regulations as required. Accurately record data and remarks utilizing spreadsheets and notes on alerts. Keep abreast of current fraud trends in the financial services industry as well as different types of fraud schemes. Familiar with regulations and laws, including regulatory and compliance training such as, the US Patriot Act, FACTA, BSA/AML,Regulation CC and Regulation E/Z. Monitor and decision alerts in Actimize, Fraud`Net, Salesforce, AFS/EWS and other fraud tools, with accuracy and take appropriate action to prevent fraud losses