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S&P Global Market Intelligence logo
Associate, Channels Tech Specialists S&P Global Market Intelligence

0.0 - 2.0 years

4 - 9 Lacs

Hyderabad / Secunderabad, Telangana, Telangana, India

On-site

Responsibilities: Be a Product specialist for the Channel Solutions and provide in-depth technical assistance to clients. Assist in deployment and troubleshooting on-the-go. Gain in-depth knowledge of products from a content and delivery standpoint. Bring new ideas for innovation and automation excellence into the support process and build projects that will help replicate and resolve client issues. Record accurate and timely tracking of client issues within our customer Relationship Management system (Salesforce). Documentation of newly found solutions and product updates. Collaboration with internal teams across the global organization to answer client concerns, and route improvement reque...

Posted 5 months ago

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