Territory Service Manager Talent Hired-the Job Store

4.0 - 9.0 years

7 - 15 Lacs

latur, aurangabad, mumbai (all areas)

Work from Office

Role & responsibilities Business & Processes: Manage and supervise service operations within the territory, ensuring compliance with quality standards and service level agreements. Cultivate and sustain robust relationships with key customers, addressing their service requirements to ensure customer retention. Implementation of process changes and improvements across dealerships. New product establishment in the market in terms of executing driver trainings, back-to-back trials, and complaint resolution. Monitor and analyze key performance indicators (KPIs) such as TAT, repeat jobs, helpline, revenue streams, job cards, and claims processing to assess service performance. Identify areas for ...

Posted 1 day ago

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AM-Service HuntingCube Recruitment Solutions

6.0 - 12.0 years

0 Lacs

karnataka

On-site

The position of AM Service in Hubli requires you to take on the following responsibilities: You will be responsible for channel service, ensuring customer satisfaction index (CSI) targets are met, improving dealer profitability, and managing the spare part business. To be eligible for this role, you must have a B.E/B.Tech degree on a full-time basis. Additionally, you should have 6-8 years of experience if you hold a B.E/B.Tech degree, or 8-12 years of experience if you have a Diploma. The key skills required for this position include expertise in channel service, CSI management, and after-sales service. For further details or to apply for this role, please contact the recruiter at shweta.gu...

Posted 2 weeks ago

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Customer Support Asst Manager @ Andhra Pradesh & Karnataka SV Management Consultants

3.0 - 8.0 years

9 - 13 Lacs

tirupati, hyderabad, bengaluru

Work from Office

Kindly share resume on sv7@svmanagement.com Based Location: - Bangalore,Hyderabad,Hubli, Vishakapatnam,Tirupati Role:- 1. First cut technical support & Interface with Uptime for quick support 2. Reporting of Technical issues 3. Organizing training from OEMs 4. Supporting workshops in closing Technical Campaigns 5. Effective Float Management 6. Perception management of customers & Complaint management. 7. Adoption of Customers based on local need (as finalized) - regular visit, tracking on customer's experience and put required corrective action 8. Ensuring required infra , process etc at workshop driving Preferred candidate profile 3 to 9 yrs of relevant experience in Heavy Commercial Vehicl...

Posted 3 weeks ago

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Territory Service Manager Amor Management Consultants

5.0 - 8.0 years

7 - 10 Lacs

hubli, bengaluru

Work from Office

Key Responsibilities: Business & Processes: Manage and supervise service operations within the territory, ensuring compliance with quality standards and service level agreements. Cultivate and sustain robust relationships with key customers, addressing their service requirements to ensure customer retention. Implementation of AL process changes and improvements across dealerships. New product establishment in the market in terms of executing Driver trainings, Back to back trails and complaint resolution. Monitor and analyze key performance indicators (KPIs) such as TAT, repeat jobs, AL-Helpline, revenue streams, job cards, and claims processing to assess service performance. Identify areas f...

Posted 3 weeks ago

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Channel Service Manager Success Consultancy Services

3.0 - 8.0 years

10 - 14 Lacs

Vijayawada, Visakhapatnam, Hyderabad

Work from Office

Candidate must have experience on customer service and territory service profile Candidate must have a Bachelor's Degree on Engineering

Posted 1 month ago

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Hiring Channel Service Manager - Noida, Lucknow, Madurai, Ahmednagar Select Source International

4.0 - 9.0 years

7 - 11 Lacs

Noida, Madurai, Ahmednagar

Work from Office

Hiring Channel Service Manager - Noida, Lucknow, Madurai, Ahmednagar Company - Automobile MNC 3-10 Years experience Age - Max 32 years No Career & Education Gap should be there Btech & MBA - % Should be 60 % + This position is created to facilitate the workshop team in ensuring best possible Customer Experience on a day to day basis. Key deliverables are as below, 1) Accountable for Customer Satisfaction w.r.t Service Responsiveness and Complaint Management 2) Responsible for Dealer Management by ensuring all hygiene elements w.r.t Manpower, Process and Infra upkeep 3) Responsible for Technical Support by assisting Dealers in Trouble Shooting, competence development and ensure Parts, Float a...

Posted 3 months ago

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