8 Channel Implementation Jobs

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly Digital India by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Territory Sales Manager Job Level/ Designation M1 Function / Department Sales Location MAH Job Purpose To manage and drive sales through distribution in order to attain market leadership in the given territory, through growth in gross numbers and revenues Key Result Areas/Accountabilities Sales . Establish a Best-in-Class distribution footprint and a strong promoter channel where the TSM is supervising promoters . Deliver sales target for all products (voice-prepaid / post-paid, data etc.) by executing the distribution strategy . Help zone and circle achieve Revenue targets by driving secondaries through Mass Retail distribution and by pushing unlimited products penetration . Monitor quality of acquisition through the distribution channel . Competition Tracking & reporting - schemes & programs . Ensure availability of stock at retail while adhering to the norms . Execute promotional activities for channel partners to drive sales and build market credibility Revenue . Achieve zonal revenue target for the distribution channel across all products Distribution expansion and extraction . Achieve retail (MBO) expansion targets through increase in number of outlets in existing and new geographies People DSE Management ?Target Setting - DSE ?DSE Beat Plan adherence ?Systems/formats at DSE end ?Drive Distribution KPIs delivery MD/AD/SD Management ?DSE Availability monitoring ?Monitor Stock holding ?Day to day Performance Review & discussions ?Problem Solving ?Load Out monitoring ?Systems/formats at MD point ?HSW compliance Core Competencies, Knowledge, Experience Good communication skills SalesPlanning & Forecasting Products Services & Technology Knowledge - Consumer Leads Decision Making & Delivering Results Analytical Thinking Building Team Commitment Must have technical / professional qualifications .Essential : Graduation - Regular .Desired :post - graduation in business management/MBA .work ex: 1 - 4 years .Experience with distribution planning and channel implementation. Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly Digital India by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Territory Sales Manager Job Level/ Designation M1 Function / Department Sales Location TNC Job Purpose . To manage and drive sales through distribution in order to attain market leadership in the given territory, through growth in gross numbers and revenues Key Result Areas/Accountabilities Sales . Establish a Best-in-Class distribution footprint and a strong promoter channel where the TSM is supervising promoters . Deliver sales target for all products (voice-prepaid / post-paid, data etc.) by executing the distribution strategy . Help zone and circle achieve Revenue targets by driving secondaries through Mass Retail distribution and by pushing unlimited products penetration . Monitor quality of acquisition through the distribution channel . Competition Tracking & reporting - schemes & programs . Ensure availability of stock at retail while adhering to the norms . Execute promotional activities for channel partners to drive sales and build market credibility Revenue . Achieve zonal revenue target for the distribution channel across all products Distribution expansion and extraction . Achieve retail (MBO) expansion targets through increase in number of outlets in existing and new geographies People DSE Management ?Target Setting - DSE ?DSE Beat Plan adherence ?Systems/formats at DSE end ?Drive Distribution KPIs delivery MD/AD/SD Management ?DSE Availability monitoring ?Monitor Stock holding ?Day to day Performance Review & discussions ?Problem Solving ?Load Out monitoring ?Systems/formats at MD point ?HSW compliance Core Competencies, Knowledge, Experience Good communication skills SalesPlanning & Forecasting Products Services & Technology Knowledge - Consumer Leads Decision Making & Delivering Results Analytical Thinking Building Team Commitment Must have technical / professional qualifications .Essential : Graduation - Regular .Desired :post - graduation in business management/MBA .Work ex: 2 - 4 years .Experience with distribution planning and channel implementation. Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly Digital India by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Territory Sales Manager Job Level/ Designation M1 Function / Department Sales Location TNC Job Purpose . To manage and drive sales through distribution in order to attain market leadership in the given territory, through growth in gross numbers and revenues Key Result Areas/Accountabilities Sales . Establish a Best-in-Class distribution footprint and a strong promoter channel where the TSM is supervising promoters . Deliver sales target for all products (voice-prepaid / post-paid, data etc.) by executing the distribution strategy . Help zone and circle achieve Revenue targets by driving secondaries through Mass Retail distribution and by pushing unlimited products penetration . Monitor quality of acquisition through the distribution channel . Competition Tracking & reporting - schemes & programs . Ensure availability of stock at retail while adhering to the norms . Execute promotional activities for channel partners to drive sales and build market credibility Revenue . Achieve zonal revenue target for the distribution channel across all products Distribution expansion and extraction . Achieve retail (MBO) expansion targets through increase in number of outlets in existing and new geographies People DSE Management ?Target Setting - DSE ?DSE Beat Plan adherence ?Systems/formats at DSE end ?Drive Distribution KPIs delivery MD/AD/SD Management ?DSE Availability monitoring ?Monitor Stock holding ?Day to day Performance Review & discussions ?Problem Solving ?Load Out monitoring ?Systems/formats at MD point ?HSW compliance Core Competencies, Knowledge, Experience Good communication skills SalesPlanning & Forecasting Products Services & Technology Knowledge - Consumer Leads Decision Making & Delivering Results Analytical Thinking Building Team Commitment Must have technical / professional qualifications .Essential : Graduation - Regular .Desired :post - graduation in business management/MBA .Work ex: 2 - 4 years .Experience with distribution planning and channel implementation. Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly Digital India by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Territory Sales Manager Job Level/ Designation Manager Function / Department Sales & Distribution Location UPW Job Purpose To manage and drive sales through distribution in order to attain market leadership in the given territory, through growth in gross numbers and revenues. Key Result Areas/ Accountabilities Sales . Deliver sales target for all products (voice-prepaid / post-paid, data, VAS, handsets etc.) by executing the distribution strategy at the channel-partner level . Monitor quality of acquisition through the distribution channel . Competition Tracking & reporting - schemes & programs . Ensure availability of stock at retail while adhering to the norms . Execute promotional activities for channel partners to drive sales and build market credibility Revenue . Achieve zonal revenue target for the distribution channel across all products Distribution expansion and extraction . Achieve retail (MBO) expansion targets through increase in number of outlets in existing and new geographies People . DSE Management . Target Setting - DSE . DSE Beat Plan adherence . Systems/formats at DSE end . Drive Distribution & MPESA KPIs delivery MD/AD/SD Management . DSE Availability monitoring . Monitor Stock holding . Day to day Performance Review & discussions . Problem Solving Core Competencies, Knowledge, Experience Critical Success Factors . Continuous Learning & Empowering Talent . Building Team Commitment . Leads Decision Making & Delivering Results . Builds Strategic Relationships & Organizational Agility. . Analytical Thinking Threshold Functional Competencies . Products Services & Technology Knowledge - Consumer . Negotiation . Working with Partners Differentiating Functional Competencies . Solving Problems . Sales Planning & Forecasting Must have technical / professional qualifications . Experience: 2 - 5 years . Experience with distribution planning and channel implementation. . Essential : Graduation . Desired : full - time post - graduation in business management/MBA Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly Digital India by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Territory Sales Manager Job Level/ Designation M1 Function / Department Sales Location TNC Job Purpose . To manage and drive sales through distribution in order to attain market leadership in the given territory, through growth in gross numbers and revenues Key Result Areas/Accountabilities Sales . Establish a Best-in-Class distribution footprint and a strong promoter channel where the TSM is supervising promoters . Deliver sales target for all products (voice-prepaid / post-paid, data etc.) by executing the distribution strategy . Help zone and circle achieve Revenue targets by driving secondaries through Mass Retail distribution and by pushing unlimited products penetration . Monitor quality of acquisition through the distribution channel . Competition Tracking & reporting - schemes & programs . Ensure availability of stock at retail while adhering to the norms . Execute promotional activities for channel partners to drive sales and build market credibility Revenue . Achieve zonal revenue target for the distribution channel across all products Distribution expansion and extraction . Achieve retail (MBO) expansion targets through increase in number of outlets in existing and new geographies People DSE Management ?Target Setting - DSE ?DSE Beat Plan adherence ?Systems/formats at DSE end ?Drive Distribution KPIs delivery MD/AD/SD Management ?DSE Availability monitoring ?Monitor Stock holding ?Day to day Performance Review & discussions ?Problem Solving ?Load Out monitoring ?Systems/formats at MD point ?HSW compliance Core Competencies, Knowledge, Experience Good communication skills SalesPlanning & Forecasting Products Services & Technology Knowledge - Consumer Leads Decision Making & Delivering Results Analytical Thinking Building Team Commitment Must have technical / professional qualifications .Essential : Graduation - Regular .Desired :post - graduation in business management/MBA .Work ex: 2 - 4 years .Experience with distribution planning and channel implementation. Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly Digital India by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Territory Sales Manager Job Level/ Designation M1 Function / Department Sales Location TNC Job Purpose . To manage and drive sales through distribution in order to attain market leadership in the given territory, through growth in gross numbers and revenues Key Result Areas/Accountabilities Sales . Establish a Best-in-Class distribution footprint and a strong promoter channel where the TSM is supervising promoters . Deliver sales target for all products (voice-prepaid / post-paid, data etc.) by executing the distribution strategy . Help zone and circle achieve Revenue targets by driving secondaries through Mass Retail distribution and by pushing unlimited products penetration . Monitor quality of acquisition through the distribution channel . Competition Tracking & reporting - schemes & programs . Ensure availability of stock at retail while adhering to the norms . Execute promotional activities for channel partners to drive sales and build market credibility Revenue . Achieve zonal revenue target for the distribution channel across all products Distribution expansion and extraction . Achieve retail (MBO) expansion targets through increase in number of outlets in existing and new geographies People DSE Management ?Target Setting - DSE ?DSE Beat Plan adherence ?Systems/formats at DSE end ?Drive Distribution KPIs delivery MD/AD/SD Management ?DSE Availability monitoring ?Monitor Stock holding ?Day to day Performance Review & discussions ?Problem Solving ?Load Out monitoring ?Systems/formats at MD point ?HSW compliance Core Competencies, Knowledge, Experience Good communication skills SalesPlanning & Forecasting Products Services & Technology Knowledge - Consumer Leads Decision Making & Delivering Results Analytical Thinking Building Team Commitment Must have technical / professional qualifications .Essential : Graduation - Regular .Desired :post - graduation in business management/MBA .Work ex: 2 - 4 years .Experience with distribution planning and channel implementation. Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly Digital India by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Territory Sales Manager Job Level/ Designation M1 Function / Department Sales Location Gujarat Job Purpose To manage and drive sales through distribution in order to attain market leadership in the given territory, through growth in gross numbers and revenues Key Result Areas/Accountabilities Sales Establish a Best-in-Class distribution footprint and a strong promoter channel where the TSM is supervising promoters Deliver sales target for all products (voice-prepaid / post-paid, data etc.) by executing the distribution strategy Help zone and circle achieve Revenue targets by driving secondaries through Mass Retail distribution and by pushing unlimited products penetration Monitor quality of acquisition through the distribution channel Competition Tracking & reporting - schemes & programs Ensure availability of stock at retail while adhering to the norms Execute promotional activities for channel partners to drive sales and build market credibility Revenue Achieve zonal revenue target for the distribution channel across all products Distribution expansion and extraction Achieve retail (MBO) expansion targets through increase in number of outlets in existing and new geographies People DSE Management ? Target Setting - DSE ? DSE Beat Plan adherence ? Systems/formats at DSE end ? Drive Distribution KPIs delivery MD/AD/SD Management ? DSE Availability monitoring ? Monitor Stock holding ? Day to day Performance Review & discussions ? Problem Solving ? Load Out monitoring ? Systems/formats at MD point ? HSW compliance Core Competencies, Knowledge, Experience Good communication skills Sales Planning & Forecasting Products Services & Technology Knowledge - Consumer Leads Decision Making & Delivering Results Analytical Thinking Building Team Commitment Must have technical / professional qualifications . Essential : Graduation - Regular . Desired : post - graduation in business management/MBA . work ex: 5-7 years . Experience with distribution planning and channel implementation. Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership

Responsible for end-to-end support for all digital journeys. Responsible for resolution of all QRC tickets logged in CRM for digital journeys within the defined TATs. Driving adoption of journeys along with the journey teams by institutionalizing engagement with branches/channels. Role Expectation - Supporting Users on Digital Journey Issues Supporting and resolving Complaints, Requests & Queries (CQR) logged by branches/channels on Digital Journeys. Proactively dealing with customer QRCs logged in CRM and ensuring end to end management. Dealing with complex complaints and multi-functional and tech issues to prevent escalations. Supporting and advising teams to deal with complex and multi-service complaints and co-ordinate responses. To own the CQR raised by Internal and External Customers and ensure resolution within defined TATs. Categorization of Tickets in Technical and Functional and engage with BSG/IM/IT for resolution for tech Issues. For Tech issues Service Now is to be logged. Build and maintain collaborative working with all stakeholders responsible for Customer Experience. Tracking the assigned tickets & bring it to logical closure adequately adhering with Complaint Management Note guidelines of Bank. Gather Feedbacks from Teams on ground and report in order to improvise journeys. Digital Adoption and Engagement Drive adoption at Branch and channel level along with the leadership teams in respective Geographies. Tracking the downstream processing of cases to understand the challenges on ground. Conducting Branch visits to have real-time & Live feedback on digital Journeys and Issues faced. Guiding users for better mutual understanding. Identifying the low performing Units and their respective regions and engage via Knowledge Transfer activities. Periodic reviews with low performing Units in agreement with Business Seniors. Identifying knowledge gaps and plugging with the help of Trainings, knowledge Snippets & Global Mailers. Journey & Channel Support To Carryout sanity testing for all live journeys post deployment activities in production along with the BTG & IT team. To do CUG testing across product journeys by coordinating with branches and digital teams To conduct on demand digital trainings with a group of units. Driving new products and initiatives on Digital Journeys. To drive launch of new products and enhancement on Digital Journeys. Provide support to channels in terms of trainings, user manuals, workshops etc. Create awareness by sending mailers and visiting branches and channel locations. Ensuring frictionless customer experience and seamless lead application journey to downstream applications for all new products Enhancements Experience Required 5+ years of experience in Banking across various functions like Finance, Vendor handling, Project Management, Production Support, Existing process automation, Digital Implementation etc.