3 Channel Distribution. Jobs

Is responsible for managing, developing & supervising the team with a key focus on Service to sales through relationship management, sales productivity-per-executive, thereby achieving sales & service targets. KEY RESPONSIBILITIES Identify, interview and select sales executives with support from HR. To meet the following productivity measures for the unit Premium per executive, case rate, persistency, retention and a high % of executives exceeding planned productivity standards Exceed revenue targets Undertake joint field work with executives and observe/demonstrate successful selling skills Conduct Fortnightly performance review (PRP) with executives Help executives use the GOLD system for maximizing business from a given target market Supervise daily activity plan of all executives to ensure that these are being fulfilled as per the desired levels Ensure that all executives under supervision perform 100% as per the company s rules and regulations wrt. Need based selling, Compliance and Customer service Effectively manage, track and convert leads provided by the in-house telemarketing unit. Engage with customers to provide quick response to customer queries, provide customer service. Assist in Direct customer service policyholder s complaint resolution. Ensure retention of in his allocated book of relations. Educate team/ prospects about MNYL products vis- -vis products of competition to enable them in taking appropriate decisions MEASURES OF SUCCESS Target Achievements (Adj. AFYP, NOP, % Penetration in assigned book of relations of team & Product Mix) Team G3 standard productivity (mainly case rate, case size & Collections) and % of executives consistently achieving G3 standards. Retention of Team Persistency of Portfolio Process Compliance Timeliness & accuracy of reports % Collection (Plan Vs Actual) Complaint Resolution /Customer satisfaction Self DevelopmentInduction / Certifications / Trainings / Completion of Licensing DESIRED QUALIFICATIONS AND EXPERIENCE Graduate preferably with an MBA degree Min. 5-7 years experience in handling ofSales Reps/Agents/DSAs. KNOWLEDGE / SKILLS / ABILITIES Familiarity with the local market Ability to supervise, develop & motivate team. Result Orientation Leadership ability Disciplined, structured & process driven Role: Branch Sales Manager (B2B) Industry Type: Insurance Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Enterprise & B2B Sales Education UG: Any Graduate PG: MBA/PGDM in Any Specialization

KEY RESPONSIBILITIES Maintain Customer Relationship Ensure that team builds sustainable relationships and trust with customer accounts through open and interactive communication Determine clients particular needs and financial situations by scheduling fact-finding appointments and determining the extent of present coverage and investments Track and Supervise Campaign Calling Track Segmented product based campaigns including GLIP, SWP, FWP and others Ensure that the team follows communication procedures, guidelines policies Supervise/Track Service Request Calls Keep records of customer interactions, process customer accounts and file documents Provide appropriate solutions and up-selling strategies to the team basis the feedback of the previous interactions Perform random follow-ups to ensure customer satisfaction and query resolution Provide accurate, valid and complete information by using the right methods/tools Growth Planning Develop marketing strategies and promote all types of new insurance contracts or suggest additions/changes to existing ones Evaluate business or individual customers needs and financial status and propose protection plans that meet their criteria Measures of Success Maintain Customer Relationship Ensure clients particular needs and the extent of present coverage and investments are appropriate Ensure customer satisfaction scores are above within the acceptable range Track and Supervise Campaign Calling Ensure that the team follows communication procedures, guidelines policies Supervise/Track Service Request Calls Random Audit to ensure customer satisfaction and query resolution Growth Planning Sustain customer acquisition and revenue growth objectives Desired qualification and experience Graduate preferably with an MBA degree; Prior experience in team handling role Role: Regional Sales Manager (B2C) Industry Type: Insurance Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Retail & B2C Sales Education UG: Any Graduate PG: MBA/PGDM in Marketing

This role involves establishing and strengthening relationships with branch managers and staff to generate leads, the candidate will actively participate in branch activities. The incumbent will be responsible for closing sales and ensuring follow-up on issuance. A key aspect of the role is to increase the bank s customer awareness about life insurance solutions and achieve targeted penetration of cross-sell within the branch s customer base. The candidate will effectively drive reward and recognition programs for bank staff and regularly train them on life insurance concepts and new product introductions. Key Responsibilities Establishing & strengthening relationship with branch manager & staff to gain leads from them. Involvement in work site activities (putting up stalls and making presentations in corporate. Closing sale and following up on issuance. Increasing bank s customer awareness about Life Insurance solutions and achieve the targeted penetration on cross sell within the branch s customer base. Drive effectively the Reward and recognition programs launched for the bank staff. Train the bank staff regularly on concepts in life insurance and new product introductions. Key skills required Communication skills Strategic thinking Product Knowledge Problem solving Time management Customer relationship management Deal closing skills Goal oriented Customer centricity. Desired qualification and experience Graduate/ Post Graduate in any discipline 2 to 4 years of experience in sales Good communication skills - English & regional language (preferred) Age group 22-28 years Preferably has own conveyance Role: Branch Sales Manager (B2C) Industry Type: Insurance Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Retail & B2C Sales Education UG: Any Graduate PG: Any Postgraduate