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Workplace Service Delivery Assoc Manager Accenture

10.0 - 15.0 years

0 Lacs

karnataka

On-site

As a Workplace Service Dev Associate Manager at Accenture, your role involves leading and managing service delivery operations to ensure excellent customer experience, team performance, and process efficiency in a centralized, high-performing environment supporting virtual customers. Your responsibilities include: - Governing daily operations and performance of the team - Monitoring SLAs, reporting metrics, and driving service improvements - Building global client relationships and resolving issues tactfully - Developing team capabilities and fostering engagement - Managing recruitment, coaching, and career development - Collaborating on process improvements and policy escalations - Using da...

Posted 5 days ago

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