114 Change Jobs - Page 5

Interested candidates can apply on the below job link: https://kyndryl.wd5.myworkdayjobs.com/KyndrylProfessionalCareers/job/Bangalore-Karnataka-India/Service-Coordinator_R-31049-1 Can send in applications to apeksha.patil@kyndryl.com Service Coordinator Job Description Summary Coordinates, diagnoses and troubleshoots incoming employee calls to provide support services to employees with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access. Provides timely resolution of problems or escalation on behalf of customer to appropriate technical personnel. Provides case status updates to management and end-users. Supports and maintains effective relationships with users. Develops, documents, and implements standard operating procedures and customer service guidelines relating to IT support. Job Description Join Kyndryl as a Service Coordinator and take charge of a dynamic role that puts you at the forefront of delivering exceptional IT services to our customers. As a Service Coordinator, you'll be responsible for ensuring timely and effective resolution of customer issues, coordinating and managing service requests, and maintaining constant communication with customers throughout the service process. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you wont find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. At Kyndryl, you'll have the opportunity to work with other IT teams, end-users, and stakeholders across the organization to ensure that service delivery is aligned with the needs and expectations of the business. As a part of our team, you'll be instrumental in documenting and updating service management procedures and workflows, monitoring and reporting on service level agreements (SLAs), and ensuring that our ITSM systems are maintained and updated to support efficient and effective service delivery. The position is with the Infrastructure Services business of "Kyndryl". This business unit supports client IT Infrastructure (Servers, Networks, Info Sec, Service Management etc.) Responsibilities include Accountable for effective management of Service Support (Incident, Problem, Change Management) processes and compliance of the processes in BAU. Functional responsibility of the Service Support team. Accountability for audibility of the documented Incident, problem and change process. Deploying the documented process, including education of process users during deployment. Ensuring improvements to the process through required service improvements plans. Assisting in resolution of process exceptions that arise during normal day-to-day process activities as requested. Monitoring regular process measurements. Address and analyse negative trends that impact effectiveness or efficiency of the IPC processes. Ensuring appropriate issue records are opened to address negative trends that are associated with specific operational areas or functions. Ensuring ongoing education is provided to process users when requested or when circumstances indicate that education would improve process execution. Performing post-resolution incident reviews and evaluating the effectiveness of incident resolution. Orchestrate Incident Recovery by driving Incident Bridge. Consolidating an integrated resolution plan when multiple competencies/Business Units are engaged. Acting as coordinator for multiService Provider for Severity 1 Incidents/Major Incident Determining the impact and urgency of an incident and assigns priority. Creates a resolution plan outlining actions to resolve and recover incident. Responsibilities to Resolve, Recover and Close. Determines most appropriate approach to be used in resolving and recovering incident. Invokes Problem Management process where further investigation into root cause is required. Communicates status to client of High priority incident throughout the Incident Lifecyle, as per communication plan. You'll be responsible for managing Service Support processes , including Incident, Problem, and Change Management, and ensuring compliance with these processes. You'll also be responsible for driving process improvements through service improvement plans, monitoring regular process measurements, addressing negative trends that impact effectiveness or efficiency of the IPC processes, and ensuring that ongoing education is provided to process users when requested or when circumstances indicate that education would improve process execution. As a Service Coordinator at Kyndryl, you'll perform post-resolution incident reviews and evaluate the effectiveness of incident resolution. You'll also be the orchestrator for incident recovery by driving the incident bridge and consolidating an integrated resolution plan when multiple competencies or business units are engaged. With your expertise in IT services, you'll invoke problem management processes where further investigation into root cause is required and communicate the status of high-priority incidents to customers throughout the incident lifecycle, as per the communication plan. If you're a passionate problem-solver with a drive to deliver the best possible IT services, then this is the perfect opportunity for you. Come join us at Kyndryl and let's work together to create innovative and progressive technical solutions for our customers and our communities. Job Qualifications You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise At least 7-10 years of experience in Incident, Problem & Change Management. Experience in stakeholder management and vendor coordination is required. Graduate degree or equivalent qualification in Computer Science, Electronics & telecommunication. Proficient in using MS Office tools. ITIL v3/4 (Inter/Expert) . Good understanding of infrastructure technologies. Preferred Technical and Professional Experience ITIL certified Good understanding and hands-on on Service Management (Incident ,Problem and Change).

Job Summary Join our dynamic team as a Systems Engineer where you will play a crucial role in managing and supporting IT systems within the food services domain. With a focus on incident management and change lifecycle management you will ensure seamless operations and enhance user experience. This hybrid role offers the opportunity to work both remotely and on-site fostering a flexible work environment. Responsibilities Manage and oversee the change lifecycle process to ensure smooth transitions and minimal disruptions to services. Provide expert support in incident management swiftly resolving issues to maintain system integrity and user satisfaction. Utilize end user tools like Nexthink to analyze and improve system performance and user experience. Collaborate with the service desk team to deliver exceptional support and service to end users. Implement and maintain Service Now solutions to streamline IT service management processes. Support Windows environments ensuring optimal performance and security across all systems. Engage in networking tasks to ensure reliable and secure connectivity for all users. Deliver remote desktop support resolving technical issues efficiently and effectively. Contribute to the continuous improvement of IT services within the food services domain. Work closely with cross-functional teams to align IT solutions with business objectives. Ensure compliance with industry standards and best practices in all IT operations. Provide training and guidance to end users to enhance their technical proficiency. Monitor system performance and proactively address potential issues to prevent downtime. Qualifications Demonstrate proficiency in change lifecycle management and incident management. Possess strong skills in using end user tools such as Nexthink and Service Now. Have a solid understanding of Windows environments and networking principles. Exhibit experience in desktop support particularly in remote settings. Show familiarity with the food services domain and its specific IT requirements.

Role: TSO Exp: Min 2 years Must have Exp in Major Incident Management -MIM Salary: Max 6 LPA. Location: Chennai, Bangalore and Hyderabad. Regards, Vignesh S, 7200396456.

Role Overview: As a Sr. Project Manager you are responsible for driving the connected Stakeholder agenda, bringing the best capabilities for improving stakeholder experience and building and maintaining senior stakeholder relationships. We are looking for someone with strong work ethic to join a dynamic and fast growing division, and who will play a key role in delivering firm critical projects. Key responsibilities: Create value for the organization by leading complex projects independently, driving regulatory and strategic change initiatives Own the project design and delivery right from building the case to delivering the outcomes and enable achievement of strategic goals of the business Developing and enhancing relationships with our key stakeholders, understand the business and navigate within the organization to drive programs effectively. Bringing diverse and thought-provoking perspectives and point of view to explore solutions working for the stakeholders. Explore trends and new, innovative ideas that will positively impact the division, in addition to the existing practices/processes followed within the division. Contribute towards building the capability for the function to efficiently and effectively manage the project and coach/share colleagues who are managing projects. Ensure standardization in the project/change management practices adopted and align them to the organization goals. Host SteerCo and drive discussions/decisions working with the project leader/supervisor. Work with other division like Front Office, Finance, Compliance, Risk, Technology, Operations to identify and maximize opportunities that help in delivery of projects and to improve product, service and program business processes. Prepare project reports (weekly project update, monthly status update, highlighting risks, resource utilization, analyse trends, recommends adjustments that address or capitalize on these changes). Analyse current end to end system / process flows and produce clear, concise documentation. Work collaboratively with technology teams to propose strategic system / process flows which are fully documented. Key competencies required: Understand clients needs and issues and respond with high-quality proposals. Acquire capabilities to perform one’s responsibilities and contribute to being a Trusted Partner. Produce new ideas that might challenge the status-quo or oneself. Seek advice from senior colleagues and utilize it for improved results. Collaborate with members from relevant departments. Contribute to the success of the organization both quantitatively and qualitatively, and act with awareness of the impact on others. Serve as role model and provide guidance to junior employees. Have a good understanding of corporate philosophy, professional ethics, compliance, risk management, and code of conduct, and make decisions and take actions accordingly. Skills, experience, qualifications and knowledge required: Minimum 8+ years of experience in consulting or handling change programs within investment banking. Have experience of Cash Equities, Listed Futures & Options or Equites Prime business. Expect sound understanding of trade lifecycle including pre trade (orders, quotes, price), execution, post trade (i.e. confirmation, allocation matching), Settlements, reg reports. Expect sound understanding of standard financial products like Equities, Bonds, Derivatives. CFA/ FRM certification will be preferred. Knowledge for key Asian markets including regulatory nuances is added advantage. Excellent project and programme management skills including experience in large cross functional and/or cross geographical programmes. Experience in managing full E2E project delivery, Front Office to Back Office architecture overhaul projects which require coordination across multiple Corporate functions and Technology partners Ability to operate in both agile and waterfall style project methodologies and understand deliverables required for each methodology. Knowledge of JIRA is preferred. Creative problem-solving ability, inquisitive mind-set, comfortable with working on ambiguous situations. Ability to work independently with limited oversight. Flexibility (Openness to Change) – Adapts effectively to changing plans, domains, and priorities; Is open and flexible when faced with changing project constraints and timelines. Attention to detail and high-quality standards of documentation, processes and control environment Experience of analysing complex business processes. Detailed knowledge of all Microsoft Office products, PowerBI and Alteryx will be preferred. Confident self-starter who can work under pressure, using their own initiative and with the drive to see projects through to completion. Excellent Communication, Leadership skills, Organization Skills along with experience in managing Sr. Stakeholder relationships is required.

SUMMARY SAP PI/PO Administrator Job Description Our client, a leading IT Technology & Services Management MNC, is seeking a skilled SAP PI/PO Administrator to join their team in Mumbai Powai. The successful candidate will be responsible for configuring new system functionality, providing system maintenance and enhancements in SAP projects and other integration projects. They will ensure the delivery of maximum business value through the exploitation of SAP standard functionality and configuration objects to achieve the desired end result. The role requires strong technical expertise in SAP PIPO and SAP BTP Integration Suite, as well as the ability to troubleshoot and resolve incidents and business support items. Responsibilities Administer and configure SAP PIPO and SAP BTP Integration Suite in maintenance activities and projects Ensure delivery of maximum business value through the exploitation of SAP standard functionality and configuration objects Act as the technical expert, ensuring quick turnaround in identifying application issues and providing timely solutions Adhere to security and control, and change control processes Design, develop and maintain the SAP Systems to meet support and/or project requirements Interface with business and IT teams to understand business requirements and translate them into formal technical requirements and application code Work with IT support teams to ensure support and project requirements are successfully implemented Ensure integration system activities meet all SLAs Develop and execute unit test and integration plans/scripts to validate that application changes meet technical specifications Undertake performance tuning activities for SAP integration activities Provide Solution Delivery Methodology artifacts associated with application components Participate in technical reviews at appropriate stages of development Technical Skills SAP PIPO and SAP BTP Integration Suite Administration SAP PIPO and SAP BTP Integration Suite Authorizations SAP PIPO and SAP BTP Integration Suite Interface Development SAP PIPO and SAP BTP Integration Suite Monitoring MS Office, Jira and Azure DevOps Knowledge Very good knowledge in written and spoken English IT technical background and programming experience Experience in all components of software delivery with concentration in requirements, design and development Strong analytical and problem-solving skills Ability to multi-task effectively Prioritize Business Impact and Urgency Perform application support tasks like systems support, security reviews, and maintenance tasks Testing experience Ability to learn new technologies and methodologies quickly Education/Qualification A degree in Business Administration, Business Information Systems or IT Consulting or equivalent 3-9 Requirements Technical: SAP PIPO and SAP BTP Integration Suite Administration SAP PIPO and SAP BTP Integration Suite Authorizations SAP PIPO and SAP BTP Integration Suite Interface Development SAP PIPO and SAP BTP Integration Suite Monitoring MS Office, Jira and Azure DevOps Knowledge Very good knowledge in written and spoken English IT technical background & programming experience Experience in all components of software delivery with concentration in requirements, design and development. Quick starter to troubleshoot/resolve incidents and business support items Strong analytical and problem solving skills Ability to multi-task effectively Prioritize Business Impact and Urgency Perform application support tasks like: systems support, security reviews, & maintenance tasks Testing experience Ability to learn new technologies and methodologies quickly Education/Qualification A degree in Business Administration, Business Information Systems or IT Consulting or equivalent or a related discipline; or equivalent work experience 3 - 9 years of SAP modules such as SAP PIPO and SAP BTP Integration Suite Significant experience of Service Management, Change and Release Management and Quality Management techniques gained through IT program / project delivery and in an IT support environment. Experience of working within multi-location teams.

Job Summary The Senior HR Business Partner based in Bangalore, will primarily support NetApp’s "Go-To-Market" business unit for India. This individual will be a key member of the HR team in India and will collaborate with the HR community to define and execute the HR strategies in support of the business objectives. The successful candidate will have robust subject matter expertise, is business savvy, and a compelling influencer, consultant, coach and trusted advisor. Experience in delivering Organisational Change is also highly desired. Responsibilities Serve as a strategic business partner to the VP of Sales, India and leaders across this team focused on a broad-based and transformational talent agenda designed to recruit, develop and retain the very best innovative talent in the business. Provide proactive and strategic guidance and support for organizational planning that align the HR agenda in support of key business strategies and initiatives in the local India client groups. In collaboration with business and HR leadership, drive and facilitate change management processes to achieve business outcomes through a high-performance culture. Partner with NetApp shared services, Total Rewards, Organizational Effectiveness and Talent Acquisition to deliver a unified HR service, and a superior employee experience. Monitor the environment, labour markets, legal and regulatory changes in relation to employment practices, and business trends to identify and recommend changes to HR specific policies and practices. Job Requirements 12+ years of Human Resources expereince in a multinational organisation with atleast 4+ years experience supporting the sales / GTM Org. Technology industry experience supporting Sales or related Business units is preferred. Experience in the implementation of business transformation, strategic HR initiatives and processes. Ability to understand “big picture” business results and effectively apply a pragmatic and flexible approach to HR interventions to contribute to NetApp’s continued success. Proven relationship building skills at all levels of the business and sturdy experience in advising and coaching leaders. Experience in proactively contributing to a growing business and a positive reputation for working effectively across levels of an organization. Proven ability to operate strategically and have a hands-on approach, driving a high performing team culture. Possess strong influencing and interpersonal skills and have a track record for being a trusted business advisor Ability to build trust, respect and confidence of leadership and employees projecting as a fair, firm leader Demonstrated ability to build team capability and HR competency. Education Minimum of 12 + years of experience Any graduation A masters in Human resources or related field would be preferred.

Job Description 1. Experience in Software Verification with minimum 3 years’ experience 2. Experience in C, C++, Python programming skills with minimum 3 years’ experience 3. Expertise in using debuggers, simulators & good knowledge on structural coverage tools like VectorCover, LDRA, TCA, CodeTest and TRACE 32 etc. 4. Experience in Change Impact Analysis (RA, DRAT), Tool Qual, SOI#3 Audits will be considered as plus. 5. Good Knowledge in Structural coverage tools (Vector Cover, LDRA, RTRT), DOORS, JIRA, Bitbucket Experience. 6. Strong technical skills with emphasis in the areas of software verification processes, TSO certification and DO-178B/C design assurance guidelines. 7. F10X Honeywell programme knowledge is added advantage. Roles and Responsibilities Job Description Summary Under direct supervision, works on the architecture and applied knowledge of coding an electronic microcontroller or components and ensure product works to specification. Assists in coding, testing, and debugging software or making enhancements to existing software . Writes programs according to specifications from higher level staff or Technical team.

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. We are delighted to invite you for a discussion to get to know more about you and your professional experience. We are Organizing a walk-in Drive at Chennai Location. Please find details below: Date- 07-Jun-25 Venue: TCS Sholinganallur, Kumaran Nagar, 415/21-24, TNHB Main Rd, Sholinganallur ,Chennai Tamil Nadu 600119 JOB DESCRIPTION Role Service Management Location of Requirement Chennai Desired Competencies (Technical/Behavioral Competency) Must-Have Knowledge and experience of Service Management/Operation process and its environment. Knowledge of the ITIL framework as well as high level of IT technical competence. Basic knowledge of Infrastructure Lifecycle and Environments. Excellent verbal and written communication capabilities and the ability to interact and influence at all levels of the organization/project. Knowledge on Planning & Forecasting. Extensive knowledge and experience of ITSM Capacity Management process and its application in an ITSM environment. Knowledge of the ITIL framework as well as high level of IT technical competence. Excellent verbal and written communication capabilities and the ability to interact and influence at all levels of the organization/project. Accountabilities Incident management Monitor report and analyze the quality of problem handling including compliance to agreements on individual problems and Design Process and Procedures. Escalate exceptions, Propose mitigations and improvements. Facilitate process improvement plans both customer specific and generic Feedback results to improvement plan owners and action holders Tasks. Manage Problems from start to end for one or more customers. Assign Problem related work to involved Technical teams. Monitoring on compliancy of agreements on individual problems Escalate exceptions to respective roles Act as operational SPOC SME for Problem Management. Maintain and support customer process implementation Provide SLA comment voice over on SLA data. Things to carry for interview: 1 copy of an updated resume, Government ID proof with a copy, 1 passport size photo, TCS Application form.

Role & responsibilities Key Responsibilities: Oversee the Change Management process globally, ensuring adherence to ITIL standards across all technical towers. Review and approve change requests, ensuring proper risk assessment, business impact analysis, and the inclusion of appropriate approvers. Verify successful testing of all production changes in test environments, maintaining evidence such as change numbers or test results. Drive change approvals with technical teams, CAB, and Executive Committees. Handle Emergency and Urgent Change Requests with minimal business impact. Perform Failed Change Reviews (FCR) , ensuring timely completion of FCR templates, root cause analysis, and tracking of open actions. Maintain and update the Forward Schedule of Changes and chase backlog items. Conduct fail change analysis and prepare Daily, Weekly, and Monthly CAB reports . Monitor and validate data loading into DWH databases, including ETL processes and data validation from MSC centers. Conduct regular backups and restore procedures in accordance with organizational policies. Use tools such as BMC Remedy for ticket management and Tivoli for data monitoring. Manage incident and problem tickets , ensuring resolution within SLA. Support system registration and validation processes and maintain compliance with SOX inventory requirements .

Greetings from Peoplefy Infosolutions !!! We are hiring for one of our reputed MNC client for Pune location. We are looking for candidates with 3 + years of experience in below skills - Primary skills : Service Management Incident management Problem and Change Management ITIL Certified Service Now Lean or Agile Good Communication Interested candidates for above position kindly share your CVs on Chitralekha. so @peoplefy.com with below details - Experience : CTC : Expected CTC : Notice Period : Location :

Job Title : Network Engineer Location State : Karnataka Location City : Bangalore Experience Required : to 4-5 Year(s) Shift: 24/7 Work Mode: Onsite Position Type: Contract Openings: 3 Looking for Immediate joiner Interested candidate share there updated resume sangeeta.t@varite.com For more information contact sangeeta @ 8929376486 Company Name: VARITE INDIA PRIVATE LIMITED About The Client: An American multinational computer technology company headquartered in Austin, Texas, United States. A global technology provider offers a comprehensive suite of software solutions, encompassing a flagship relational database management system, enterprise resource planning, customer relationship management, and cloud services. Additionally, the company delivers middleware products, business intelligence tools, and industry-specific applications, addressing diverse business needs worldwide. As a key player in application development, it stewards a widely utilized programming language. These software solutions cater to businesses across various industries and are widely adopted for scalability, security, and innovation. About The Job: Should have experience working in GNOC environment at L2 level managing large Data Center. • Experience working in a large ISP or cloud provider environment. • Experience with vendors like Juniper, Arista, Cisco on routers & switches. • Should have experience working on Spine leaf, BGP, ISIS, OSPF, port channel. • Exposure to commodity Ethernet hardware (Broadcom/Mellanox), protocol experience with BGP/OSPF/IS-IS, TCP, IPv4, IPv6, DNS, DHCP, MPLS. • Experience with networking protocols such as TCP/IP, VPN, DNS, DHCP, SSL. • Good to have experience in Automation, Python, Puppet, and/or Ansible, Jira tool. • Experience working on incident, change, service request. • Experience with RCA, RMA process. • Experience in handling and contributing to Major incident calls for Sev1, Sev2. • Strong oral and written communication skills. • Good to have Cisco and Juniper certifications. Qualifications: Experience: 3 - 5 Years Qualification: Graduation - B.E/ B.TECH/ M.TECH/ MCA/BCA Shift Coverage: Candidate should be open for 24x7 as per requirement How to Apply: Interested candidates are invited to submit their resume using the apply online button on this job post. Equal Opportunity Employer: VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status. Unlock Rewards: Refer Candidates and Earn. If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE. Exp Req - Referral Bonus 0 - 2 Yrs. - INR 5,000 2 - 6 Yrs. - INR 7,500 6 + Yrs. - INR 10,000 About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.

Abinitio: Ab Initio Skills: Graph Development, Ab Initio standard environment parameters, GD(PDL,MFS Concepts)E, EME basics, SDLC, Data Analysis Database: SQL Proficient, DB Load / Unload Utilities expert, relevant experience in Oracle, DB2, Teradata (Preferred) UNIX: Shell Scripting (must), Unix utilities like sed, awk, perl, python Informatica IICS: Good Exp in designing and developing ETL mappings using IICS. Should be familiar with bulk loading concepts, Change Data Capture (CDC),Data Profiling and Data validation concepts . Should have prior experience working with different types of data sources/targets. Understanding configuration, migration and deployment of ETL mappings. Teradata: Assist in the design, development, and testing of Teradata databases and ETL processes to support data integration and reporting Collaborate with data analysts and other team members to understand data requirements and provide solutions DataStage: Overall experience of 5 years in DW/ BI technologies and minimum 5 years development experience in ETL DataStage 8.x/ 9.x tool. Worked extensively in parallel jobs, sequences and preferably in routines. Good conceptual knowledge on data- warehouse and various methodologies.

Have 6 plus years of experience in generating reports for all the towers (Incident, Change, Problem, BICM, UMP, Monthly Stats and PMR reports etc.) on a monthly/weekly basis. Also, based on the request made by the leads & managers accordingly. 2. Participate in the monthly Project Management Review meetings and providecandidates) inputs wherever necessary. Work on the action items that come out of the meeting till the closure. 3. Face the Relationship Audit’ for the account on a quarterly basis. Work on the action items that comes out till the closure. 4. Strong Inter-personal skills & Analytical Skills Note: Below less than 6 years profiles will be rejected. Work from office Face to face interview only.

Requirements Elicitation, Understanding, Analysis, & Management Understand the project's Vision and requirements, and contribute to the creation of the supplemental requirements, building the low-level technical specifications for a particular platform and/or service solution. Project Planning, Tracking, & Reporting Estimate the tasks and resources required to design, create (build), and test the code for assigned module(s). Provide inputs in creating the detailed schedule for the project. Support the team in project planning activities, in evaluating risks, and shuffle priorities based on unresolved issues. During development and testing, ensure that assigned parts of the project/modules are on track with respect to schedules and quality. Note scope changes within the assigned modules and work with the team to shuffle priorities accordingly. Communicate regularly with the team about development changes, scheduling, and status. Participate in project review meetings. Tracking and reporting progress for assigned modules Design: Create a detailed (LLD) design for the assigned piece(s) with possible alternate solutions. Ensure that LLD design meets business requirements. Submit the LLD design for review. Fix the detailed (LLD) design for the assigned piece(s) for the comments received from team. Development & Support Build the code of high-priority and complex systems according to the functional specifications, detailed design, maintainability, and coding and efficiency standards. Use code management processes and tools to avoid versioning problems. Ensure that the code does not affect the functioning of any external or internal systems. Perform peer reviews of code to ensure it meets coding and efficiency standards. Act as the primary reviewer to review the application code created by software engineers to ensure compliance to defined standards. Recommend changes to the code as required. Testing & Debugging Attend the Test Design walkthroughs to help verify that the plans and conditions will test all functions and features effectively. Perform impact analysis for issues assigned to self and software engineers. Actively assist with project- and code-level problem solving, such as suggesting paths to explore when testing engineers or software engineers encounter a debugging problem, and escalate urgent issues. Documentation Review technical documentation for the code for accuracy, completeness, and usability. Document and maintain the reviews conducted and the unit test results. Process Management Adhere to the project and support processes. Adhere to best practices and comply with approved policies, procedures, and methodologies, such as the SDLC cycle for different project sizes. Shows responsibility for corporate funds, materials and resources. Ensure adherence to SDLC and audits requirements. Adhere to best practices and comply with approved policies, procedures, and methodologies. Job Description Must have skills: • 7+ years of MySQL DBA experience • MySQL replication experience • SQL coding and tuning experience • Shell scripting and automation experience • MySQL Enterprise Manager experience • AWS/Cloud Services experience: EC2, RDS, and Aurora • Cloud deployments experience: Jenkins, Bitbucket, Terraform • Hands-on, technically adept DBA, capable of performing required DB tasks experience • Strong troubleshooting/performance tuning skills • Ability to assess and improve SQL performance • Understanding of MySQL’s underlying storage engines, such as InnoDB and MyISAM • Ability to Handle common database procedures, such as upgrade, backup, recovery, migration, etc. • Profile server resource usage, optimize and tweak as necessary • Expert level MySQL RDBMS installation/configuration, patching, troubleshooting, performance tracking/tuning, back-up/recovery, remote monitoring skills with hands-on experience in -large and very dynamic environments • Strong commitment to following SDLC/Change-Management principles • Self-starter and be able to perform work with minimal supervisory direction • Knowledge of data quality, data management, and data testing strategies and practices • Strong communication skills, both oral and written • Strong experience working with ticketing tools such as ServiceNow, Zenoss or any other monitoring tool, Cloud monitoring tools (CloudWatch, CloudTrail), AppDynamics (or similar APM tool) • Strong problem-solving and troubleshooting skills • Keen analytical and structured approach to problem solving • Ability to accommodate flexible work schedules Desired skills: • Ability to diagnose problems and triage/resolve issues across various tiers (application, network, database, server, or storage tiers) • Ability to implement automation to reduce manual administrative tasks through use of jobs, scripts, cron, or other techniques • Experience in DB2 UDB, Oracle, Postgres, Microsoft SQL Server, MongoDB is plus • Experience with configuration management tools: SCCM; Puppet; or Ansible. • Development or enhancement of training and upskilling programs • Bachelor’s Degree or similar required You will • Be part of an on-call rotation providing 24x7x365 incident and outage response, including non-business hours changes • Perform initial investigation and/or troubleshooting of database and database system issues to resolve issue & determine root cause • Process all support requests within SLA by following procedural requirements • Escalate to vendors, where necessary, to ensure timely resolution • Thoroughly document steps taken to resolve incidents and fulfil catalog requests within ServiceNow tickets • Develop, document, and update standard operating procedures and knowledgebase articles • Identify, address, and resolve repeating alert trends to improve stability and performance • Suggest defects and product/infrastructure enhancements to improve stability and automation • Participation in periodic skills enhancement sessions and training courses • Be a project lead, as well as a project participant for various activities: cloud migration, lifecycle management, application modernization, capacity planning, financial optimization, performance, and stability optimization, build and design state configuration automation, etc. plication, network, database, server, or storage tiers). Ability to implement automation to reduce manual administrative tasks through use of jobs, shell scripts, PL/SQL, cron, or other techniques. Expert level of SQL Server RDBMS installation/configuration, patching, troubleshooting, performance tracking/tuning, back-up/recovery, remote monitoring skills with hands-on experience in -large and very dynamic environments. Experience with very complex database environments. Experience in SQL and/or PL/SQL. Experience in working controlled environment, change control, and validated systems. Experience with Foglight is a plus Experience on Oracle/MySQL/Postgres/MongoDB/DB2 UDB is a plus Customer service orientation. Location: This position can be based in any of the following locations: Gurgaon For internal use only: R000106310