5.0 - 11.0 years

5 - 11 Lacs

Mumbai, Maharashtra, India

On-site

Responsibilities: Transition Planning & Oversight: Responsible for meticulously planning and overseeing all information necessary for the seamless support and operation of a service transition. This includes ensuring operational readiness, developing comprehensive support documentation, and creating detailed checklists. Execution Management: Ensure that service transitions are planned and executed strictly according to schedule, within budget, and adhering to defined scope. Transition Plan Development: Build robust transition plans, encompassing infrastructure/application support models, change management strategies, clear project expectations, scope, schedule, and budget requirements. Statement of Work (SOW) Creation: Create precise Statements of Work (SOWs) based on specific client deliverables, ensuring clarity and alignment. SOP Coordination & Sign-off: Coordinate closely with Operations teams to create or modify Standard Operating Procedures (SOPs) and secure necessary sign-offs from clients. Implementation Coordination: Coordinate all implementation activities, providing effective team leadership and ensuring smooth information flow to and from operational teams. Change Analysis & Facilitation: Analyze change requests from clients, consulting with Operations and management to facilitate proposed changes efficiently. Workshop Facilitation: Conduct workshops to provide staff members with essential information on any major changes in workflow or SOPs, ensuring smooth adoption. Progress Communication: Keep all parties involved with the transition consistently updated on its progress, maintaining transparency and alignment. Issue Resolution: Proactively identify any transition-related issues and develop effective solutions to resolve them swiftly, minimizing impact. Required Skills: Strong leadership and mentoring skills. Ability to multitask effectively. Excellent interpersonal and communication skills (written and verbal). Extremely high level of attention to detail. Strong analytical background. Strong knowledge of the Healthcare vertical in RCM (Revenue Cycle Management) . Keen eye for process and quality improvement. Initiator with the ability to lead and own end-to-end projects. Good to Have: Experience with multiple billing platforms / software.

Posted 1 month ago

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.