We are seeking a highly organized and proactive Cleaning Operations Coordinator to join our team. This role is pivotal in ensuring smooth daily operations across our cleaning teams, managing communications, overseeing inventory, and supporting a 5-star guest experience. If you're detail-oriented, and excel at juggling multiple tasks, we'd love to hear from you Key Responsibilities:🧹 Cleaning Operations Send automated and manual reminders for upcoming cleanings Update and maintain the cleaning checklist file Hire and onboard new cleaners as needed Coordinate trash removal and ensure compliance with property standards 📦 Supplies Management Order and restock cleaning and hospitality supplies Save all supplies receipts in the appropriate client folders Update the expenses file to ensure accurate budget tracking 📲 Hospitable Cleaning Automation Add or remove cleaners in Hospitable Set up and manage automated cleaning reminders and task tracking 🌟 Guest Surveys & Feedback Monitor guest survey responses on their first morning Follow up with guests to ensure a 5-star experience Relay guest feedback to cleaners for ongoing quality improvement 📸 Claims Handling (Lispa Coordination) Collect before/after photos, invoices, and other supporting documents Share detailed information with Lispa for any cleaning-related claims 💬 Cleaner Communications Act as the primary point of contact in all cleaner communication groups Set cleaning prices, approve cleaning costs, and maintain transparency Hire new cleaners as required to meet operational demand 🏘️ Property Information Management Update the property information file regularly Coordinate with cleaners to collect and verify on-site information 💰 Cleaner Invoice Management Process all cleaner invoices accurately and on time Enter cleaning costs into the reservations file Audit invoice data and coordinate payouts in collaboration with finance/partners
We are a trusted software development company with over 30 years of experience in delivering reliable, customized solutions to businesses across India. Our expertise lies in ERP systems, GST billing, and Retail/Restaurant POS (RP) software, all built on Visual FoxPro (VFP). We take pride in supporting MSMEs with tools that improve efficiency and compliance. Your ResponsibilitiesDevelop and maintain ERP modules (Inventory, Accounts, HR, etc.) in Visual FoxPro Enhance and support existing GST billing and Retail POS applications Implement custom features based on client requirements Debug and resolve application issues Manage data reports, integration, and database optimization Collaborate with our experienced team to innovate and improve our systems Requirements✅ Proficiency in Visual FoxPro (VFP 9 or earlier versions) ✅ Experience with business or accounting software (ERP, GST, POS) ✅ Familiarity with GST structure and tax compliance workflows ✅ Strong knowledge of DBF/SQL databases ✅ Ability to write clean, maintainable code ✅ Good problem-solving and communication skills Nice to HaveBarcode/RFID integration experience Knowledge of Tally integration or online GST filing Experience with reporting tools like Crystal Reports Experience in upgrading or migrating legacy systems **Job Timing:** - Monday to Friday: 9:30 AM to 5:30/6:00 PM - Saturday: Half-day
Job Title: Senior Operations Manager – Cleaning & Hospitality Services Location: On-site (Work From Office) Job Type: Full-Time Working Hours: 6:30 PM – 3:30 AM About the Role: We are looking for a highly organized and experienced Senior Operations Manager to lead our cleaning and hospitality operations. This role is central to ensuring day-to-day tasks run smoothly, properties remain in excellent condition, and our guests consistently enjoy 5-star experiences. If you thrive in a fast-paced environment, have strong leadership skills, and are ready to work night shifts from our office, we’d love to meet you. Key Responsibilities:🧹 Cleaning Operations Send automated and manual cleaning reminders Maintain and update the cleaning checklist file Hire, onboard, and coordinate with new cleaners Oversee trash removal processes and ensure timely execution 📦 Supplies Management Order and track cleaning and hospitality supplies Save receipts in client folders and update the expenses file 📲 Hospitable Cleaning Automation Manage cleaner profiles in Hospitable (add/remove) Automate and monitor cleaning reminders and tasks 🌟 Guest Surveys & Feedback Monitor guest survey responses each morning Follow up with guests to ensure a 5-star experience Share feedback with cleaners to drive continuous improvement 📸 Claims Handling (Lispa Coordination) Collect before/after photos, invoices, and supporting documents Coordinate with Lispa for submitting claims related to cleaning issues 💬 Cleaner Communications Serve as the primary point of contact in all cleaner groups Approve cleaning costs and set pricing Hire new cleaners based on demand 🏘️ Property Information Management Keep property info files accurate and updated Connect with cleaners for missing or updated property data 💰 Cleaner Invoice Management Process and verify cleaner invoices Record cleaning costs in the reservations file Audit partner data entries and coordinate invoice payouts Qualifications:3–5 years of experience in operations, hospitality, or property management Strong leadership and communication skills High proficiency with Google Sheets, task management tools, and scheduling systems (e.g., Hospitable) Comfortable working night shifts (6:30 PM – 3:30 AM) from the office Detail-oriented and able to manage multiple priorities efficiently Previous experience managing teams and vendors is a strong plus What We Offer: A structured, collaborative, and high-impact work environment Opportunity to grow and lead within a dynamic team Direct influence on operational efficiency and guest satisfaction **A very important note: candidates must be fluent in English.**