Customer Support Executive - Non-voice unifyCX

0.0 - 4.0 years

0 Lacs

karnataka

On-site

As a Junior Analyst at unifyCX, you will be the frontline hero for customers, assisting them with Import/Export/Deletion of data to and from TransactionPro. This role provides hands-on experience in troubleshooting and customer support through live chat, calls, and emails in a fast-paced environment. **Key Responsibilities:** - **Customer Interaction:** - Provide excellent customer service to international clients via live chat, call, and email, resolving accounting issues promptly. - **Troubleshooting & Problem Solving:** - Apply strong troubleshooting skills to efficiently resolve issues. - **Collaboration:** - Work closely with other departments to escalate and resolve complex issues. - *...

Posted 1 month ago

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Customer Support Executive - Non-voice unifyCX

0.0 - 4.0 years

0 Lacs

karnataka

On-site

As a Junior Analyst at unifyCX based in Mangalore, you will be an essential part of our team dedicated to providing exceptional customer support for our clients. unifyCX is a globally recognized Business Process Outsourcing company that leverages advanced AI technologies to enhance the customer experience and operational efficiency. With a strong presence in multiple countries, we are committed to innovation and excellence in our services. In this role, your primary responsibility will be to assist customers with issues related to Import/Export/Deletion of data to and from TransactionPro. You will engage with international clients through live chat, calls, and emails, offering solutions and ...

Posted 3 months ago

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