Position: Sr. Executive - AOG Desk/Customer Care Location: New Delhi Job Description: As part of the AOG Desk/Customer Care team, you will be responsible for providing timely, efficient, and effective support to our customers, especially during critical AOG (Aircraft on Ground) situations. You will play a crucial role in ensuring that customer queries are handled promptly and that parts and services are delivered with urgency. Key Responsibilities : Customer Support : Act as the first point of contact for customers requiring assistance, ensuring that all queries are addressed with urgency and professionalism. AOG Management : Coordinate and resolve AOG situations by ensuring the prompt delivery of parts and services to minimize downtime. Order Management : Process and track customer orders, ensuring timely delivery of parts and consumables. Communication : Maintain clear and effective communication with customers, internal teams, and suppliers to resolve issues efficiently. Documentation : Keep detailed records of customer interactions, orders, and service requests. Problem-Solving : Handle escalations and resolve issues related to customer inquiries, parts delivery, or service delays. Collaboration : Work closely with cross-functional teams such as logistics, operations, and sales to ensure seamless customer service delivery. Customer Satisfaction : Monitor customer satisfaction and take appropriate actions to address any concerns or feedback. Skills Qualifications: Experience : Minimum of 3 years of experience in AOG Desk, customer care, or related fields, preferably in the aviation or logistics industry. Educational Qualification : Any Graduate. Technical Skills : Strong proficiency in MS Office (Excel, Word, PowerPoint) and customer management software. Knowledge of aviation parts and AOG processes is highly desirable. Communication : Excellent verbal and written communication skills. Customer-Centric : Ability to handle customer issues with a solution-oriented mindset and deliver high-quality service. Attention to Detail : Strong organizational skills with attention to detail in order management and documentation. Problem-Solving : Ability to manage and resolve customer complaints or escalations efficiently. Team Player : Ability to work well with other team members and departments to achieve organizational goals. How to Apply : Interested candidates are invited to send their resumes to career@cglindia.net . Please mention the position you are applying for in the subject line. We look forward to receiving your application! Qualifications Graduation Additional Information
Position: Sr. Executive - AOG Desk/Customer Care Location: New Delhi Job Description: As part of the AOG Desk/Customer Care team, you will be responsible for providing timely, efficient, and effective support to our customers, especially during critical AOG (Aircraft on Ground) situations. You will play a crucial role in ensuring that customer queries are handled promptly and that parts and services are delivered with urgency. Key Responsibilities : Customer Support : Act as the first point of contact for customers requiring assistance, ensuring that all queries are addressed with urgency and professionalism. AOG Management : Coordinate and resolve AOG situations by ensuring the prompt delivery of parts and services to minimize downtime. Order Management : Process and track customer orders, ensuring timely delivery of parts and consumables. Communication : Maintain clear and effective communication with customers, internal teams, and suppliers to resolve issues efficiently. Documentation : Keep detailed records of customer interactions, orders, and service requests. Problem-Solving : Handle escalations and resolve issues related to customer inquiries, parts delivery, or service delays. Collaboration : Work closely with cross-functional teams such as logistics, operations, and sales to ensure seamless customer service delivery. Customer Satisfaction : Monitor customer satisfaction and take appropriate actions to address any concerns or feedback. Skills Qualifications: Experience : Minimum of 3 years of experience in AOG Desk, customer care, or related fields, preferably in the aviation or logistics industry. Educational Qualification : Any Graduate. Technical Skills : Strong proficiency in MS Office (Excel, Word, PowerPoint) and customer management software. Knowledge of aviation parts and AOG processes is highly desirable. Communication : Excellent verbal and written communication skills. Customer-Centric : Ability to handle customer issues with a solution-oriented mindset and deliver high-quality service. Attention to Detail : Strong organizational skills with attention to detail in order management and documentation. Problem-Solving : Ability to manage and resolve customer complaints or escalations efficiently. Team Player : Ability to work well with other team members and departments to achieve organizational goals. How to Apply : Interested candidates are invited to send their resumes to career@cglindia.net . Please mention the position you are applying for in the subject line. We look forward to receiving your application! Qualifications Graduate
Position: Sr. Executive - AOG Desk/Customer Care Location: New Delhi Job Description: As part of the AOG Desk/Customer Care team, you will be responsible for providing timely, efficient, and effective support to our customers, especially during critical AOG (Aircraft on Ground) situations. You will play a crucial role in ensuring that customer queries are handled promptly and that parts and services are delivered with urgency. Key Responsibilities : Customer Support : Act as the first point of contact for customers requiring assistance, ensuring that all queries are addressed with urgency and professionalism. AOG Management : Coordinate and resolve AOG situations by ensuring the prompt delivery of parts and services to minimize downtime. Order Management : Process and track customer orders, ensuring timely delivery of parts and consumables. Communication : Maintain clear and effective communication with customers, internal teams, and suppliers to resolve issues efficiently. Documentation : Keep detailed records of customer interactions, orders, and service requests. Problem-Solving : Handle escalations and resolve issues related to customer inquiries, parts delivery, or service delays. Collaboration : Work closely with cross-functional teams such as logistics, operations, and sales to ensure seamless customer service delivery. Customer Satisfaction : Monitor customer satisfaction and take appropriate actions to address any concerns or feedback. Skills Qualifications: Experience : Minimum of 3 years of experience in AOG Desk, customer care, or related fields, preferably in the aviation or logistics industry. Educational Qualification : Any Graduate. Technical Skills : Strong proficiency in MS Office (Excel, Word, PowerPoint) and customer management software. Knowledge of aviation parts and AOG processes is highly desirable. Communication : Excellent verbal and written communication skills. Customer-Centric : Ability to handle customer issues with a solution-oriented mindset and deliver high-quality service. Attention to Detail : Strong organizational skills with attention to detail in order management and documentation. Problem-Solving : Ability to manage and resolve customer complaints or escalations efficiently. Team Player : Ability to work well with other team members and departments to achieve organizational goals. How to Apply : Interested candidates are invited to send their resumes to career@cglindia.net . Please mention the position you are applying for in the subject line. We look forward to receiving your application! Qualifications Graduation Additional Information
Position: Senior Executive - Operations Location: Mahipalpur New Delhi-110037 Job Description: Belong to Freight Forwarding, Logistics, Custom Clearance industry etc. Sound knowledge of Incoterms, International Trade Logistics Activities. Candidate must be Graduate from any stream Or currently Pursuing Graduation Or MBA in Logistics / International Trade / Supply Chain Management. Candidate must be comfortable on rotational shift. Skills Qualifications: Experience: Minimum of 3-5 years in operations management or a similar role. Educational Qualification: Any graduate (preference for candidates with a background in operations, business, or related fields). Technical Skills: Proficiency in MS Office (Excel, Word, PowerPoint) and any other operational software. Communication: Strong verbal and written communication skills, with the ability to interact effectively with internal teams and customers. How to Apply: Interested candidates are invited to send their resumes to career@cglindia.net. Please mention the position title in the subject line of your email. Qualifications Min qualification : Graduate
Position:Executive - Operations Location: Mumbai Job Description: Graduate from any stream Or currently Pursuing Graduation Fresher Or Min 1-2 Years Experience in Logistics Basic computer proficiency with good command of Excel, Word, and PowerPoint. Good communication skills Must be presentable in all respect Mandatory Certifications: Basic/ Advanced Cargo Certificate From IATA Certified Institute
Position:Executive - Operations Location: Mumbai Job Description: Graduate from any stream Or currently Pursuing Graduation Fresher Or Min 1-2 Years Experience in Logistics Basic computer proficiency with good command of Excel, Word, and PowerPoint. Good communication skills Must be presentable in all respect Mandatory Certifications: Basic/ Advanced Cargo Certificate From IATA Certified Institute