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10.0 - 20.0 years
15 - 30 Lacs
Hyderabad
Work from Office
Greetings from Technogen !!! We thank you for taking time about your competencies and skills, while allowing us an opportunity to explain about us and our Technogen, we understand that your experience and expertise are relevant the current open with our clients. About Technogen : TechnoGen Brief Overview:- TechnoGen, Inc. is an ISO 9001:2015, ISO 20000-1:2011, ISO 27001:2013, and CMMI Level 3 Global IT Services Company headquartered in Chantilly, Virginia. TechnoGen, Inc. (TGI) is a Minority & Women-Owned Small Business with over 20 years of experience providing end-to-end IT Services and Solutions to the Public and Private sectors. TGI provides highly skilled and certied professionals and has successfully executed more than 345 projects. TechnoGen is committed to helping our clients solve complex problems and achieve their goals, on time and under budget. LinkedIn: https://www.linkedin.com/company/technogeninc/about/ Job Title :System Architect Salesforce CG Cloud (Support) Required Experience :5+ years Location : Hyderabad. JD summary: About the Role We are seeking a highly skilled Salesforce System Architect to provide expert-level support for our Salesforce Consumer Goods (CG) Cloud platform, with a particular focus on Trade Promotion Management and Key Account Management modules. In this support-focused role, you will ensure the ongoing smooth operation, troubleshooting, and optimization of the TPM & KAM application. This role will act as a key point of contact for resolving issues, managing incidents, and enhancing the platform’s functionality, all while maintaining alignment with business goals and Salesforce best practices. Key Responsibilities Provide technical oversight and support for the Salesforce TPM& KAM application Act as the primary point of contact for escalated support tickets, investigating and resolving issues related to TPM & KAM Monitor system performance, diagnose issues, and propose actionable solutions to maintain optimal platform performance and user experience. Ensure proper resolution of production issues and collaborate with the development and admin teams for any required system fixes or enhancements. Review and resolve data integrity issues, working with business users and different areas in GTO to identify root causes and recommend improvements for long-term system stability. Perform system maintenance activities, including routine updates, patches, and configuration changes to ensure the TPP application operates seamlessly. Assist in troubleshooting and resolving integration issues with external systems (ERP, TPM tools, analytics platforms) tied to the TPP application. Work closely with functional teams, business users, and product owners to assist with user adoption, training, and knowledge sharing for existing TPP functionality. Evaluate platform health, tracking system performance metrics and identifying opportunities for optimization and process improvement. Document support processes, known issues, and solutions in the knowledge base for future reference and training purposes. Provide ongoing support for post-deployment maintenance, including monitoring system enhancements, troubleshooting, and upgrading TPP capabilities. Stay up-to-date with Salesforce releases, applying relevant updates and patches as needed to keep the system current. Required Qualifications Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field. 5+ years of experience in Salesforce administration, support, or architecture, with a strong focus on Salesforce Consumer Goods Cloud and Trade Promotion Management (TPM). Proven experience in supporting TPM/TPP processes such as promotion execution, fund management, claim management, and performance evaluation within the Consumer Goods industry. Hands-on experience with Salesforce Field Service, Einstein Analytics, MuleSoft, and Salesforce integration tools (including API management and data integration). Strong knowledge of Salesforce data models, security models, and process automation. Experience managing support tickets and working with cross-functional teams to resolve production issues quickly. Ability to perform detailed root cause analysis and deliver actionable solutions in a timely manner. Ability to review and support Apex based customizations in collaboration with the development team. Strong knowledge of declarative automation tools such as Flows, validation rules, and approval processes to support and optimize TPM business processes. Preferred Qualifications Salesforce certifications such as Salesforce Certified Administrator, Consumer Goods Cloud Accredited Professional, or Sales Cloud Consultant are preferred. Best Regards, Syam.M | Sr.IT Recruiter syambabu.m@technogenindia.com www.technogenindia.com | Follow us on LinkedIn
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As a Salesforce consulting generalist at PwC, you will specialize in consulting services for various business applications, assisting clients in optimizing operational efficiency. Your role involves analyzing client needs, implementing software solutions, and providing training and support for the seamless integration and utilization of business applications. By leveraging your broad range of consulting skills and experience across different Salesforce applications, you will enable clients to achieve their strategic objectives. Your primary focus will be on building meaningful client relationships and developing the ability to manage and inspire others. You will navigate complex situations, enhancing your personal brand and technical expertise while gaining awareness of your strengths. Anticipating the needs of your teams and clients, you will deliver quality service and embrace ambiguity by seeking opportunities for growth in unclear situations. To excel in this role, you are expected to possess the following skills, knowledge, and experiences: - Respond effectively to diverse perspectives, needs, and feelings of others. - Utilize a wide range of tools, methodologies, and techniques to generate innovative ideas and solve complex problems. - Apply critical thinking to break down intricate concepts. - Understand the broader objectives of your project or role and align your work with the overall strategy. - Gain a deeper understanding of the evolving business context. - Use reflection to enhance self-awareness, leverage strengths, and address development areas. - Interpret data to derive insights and make informed recommendations. - Uphold professional and technical standards, including adherence to specific PwC tax and audit guidance, the firm's code of conduct, and independence requirements. Job Level: Senior Associate - Salesforce Lightning / CG Cloud Years of Experience: 5-8 years Educational Qualifications: BE / B Tech / MCA / M.Sc. / M.E / M.Tech Key Requirements: - 5+ years of experience on Salesforce Platform with a solid understanding of platform architecture, APIs, integration framework, and CG Cloud. - Minimum 2 years of experience in Consumer Goods Cloud. - Proficiency in Salesforce technologies such as LWC, Apex, Webservices, integration frameworks, and mobile SDK. - Hands-on experience in Salesforce Configuration and Customization, including Visual Force Pages, Apex, and Test Classes. - Implementation experience using Sales/Service Cloud. - Strong knowledge of Consumer Goods cloud, API-led architecture, and rest APIs. - Salesforce Consumer Goods Cloud Consultant certification is preferred. - Experience in code packaging, deployment using tools like Ant, Salesforce Integration, and Salesforce LDS. - Ability to design solutions aligning with SFDC security models and address security complexities. - Proficiency in project management, agile methodologies, technical processes, and strategic thinking. - Strong technical skills in Salesforce to provide solution architecture, design trade-offs, and decipher design choices. - Extensive experience in Force.com platform using Apex, Lightning, LWC, and common integration patterns. - Familiarity with middleware supporting Salesforce platforms and data migration strategies. - Ability to manage multi-environment, multi-region project implementations and define deployment strategies. - Exposure to prominent AppExchange products and proposal activities for Salesforce projects. - Advanced certifications in Salesforce are beneficial. Additional Desired Skills: - Knowledge of net zero and carbon footprint concepts. - Experience in CRM Analytics and leading practice initiatives within the Salesforce practice. - Articulation of Point of Values and defining Go-to market solutions. - Expertise in data management, strategic technical processes, and best practices in Salesforce. - Strong communication, negotiation, and conflict resolution skills. - Adaptability to the changing Cloud ecosystem and emerging technologies. In summary, as a Senior Associate in Salesforce Lightning / CG Cloud at PwC, you will play a crucial role in consulting, implementing, and optimizing Salesforce solutions to help clients achieve their business goals. Your expertise, skills, and commitment to excellence will drive value and success for both clients and the organization.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
At PwC, we specialize in providing consulting services for various business applications to help clients optimize their operational efficiency. As a Salesforce consulting generalist at PwC, you will have a broad range of consulting skills and experience across different Salesforce applications. Your role will involve analyzing client needs, implementing software solutions, and providing training and support for effective utilization of Salesforce applications to help clients achieve their strategic objectives. Your responsibilities will include building meaningful client connections, managing and inspiring others, and navigating complex situations to deepen your technical expertise and personal brand. You are expected to anticipate the needs of your teams and clients, deliver quality, and embrace ambiguity to seize growth opportunities. To excel in this role, you need to possess the following skills: - Respond effectively to diverse perspectives, needs, and feelings of others. - Utilize a wide range of tools, methodologies, and techniques to generate new ideas and solve problems. - Apply critical thinking to break down complex concepts. - Understand the broader objectives of your project or role and how your work aligns with the overall strategy. - Develop a deeper understanding of the business context and its evolving nature. - Use reflection to enhance self-awareness, strengthen strengths, and address development areas. - Interpret data to derive insights and recommendations. - Uphold professional and technical standards, the Firm's code of conduct, and independence requirements. Position: Senior Associate - Salesforce Lightning / CG Cloud Experience: 5 - 8 years Education: BE / B Tech / MCA/ M.Sc. / M. E / MTech Requirements: - 5+ years of experience on Salesforce Platform with a solid understanding of platform architecture, APIs, integration framework, and CG Cloud. - At least 2 years of experience in Consumer Goods Cloud. - Hands-on experience with LWC, Apex, Webservices, and integration frameworks. - Strong technical skills in SFDC mobile for providing solutions using mobile SDK. - Proficiency in Salesforce Configuration and Customization (Visual Force Pages / Apex / Test Classes). - Implementation experience using Sales/Service Cloud. - Familiarity with API led architecture. - Salesforce Consumer Goods Cloud Consultant certification is preferred. - Experience in code packaging and deployment across environments using tools like Ant. - Knowledge of Salesforce Integration, Salesforce LDS, and addressing security complexities. - Ability to plan, design, and execute automated processes for data management. - Proficiency in working with SLDS, HTML, CSS, JavaScript/jQuery/Angular. - Experience in proposal activities, project management, and agile methodologies. - PD1 certified Developer and Sales or Service cloud certification. Additional desired skills: - Support implementation and customization of Salesforce Consumer Goods Cloud features. - Evaluate, test, and implement modifications and upgrades in Salesforce. - Define and follow best practices in Salesforce. - Manage data inclusive of data load, translation, hygiene, migration, and integration. - Ability to provide solution architecture, design trade-offs, and interpret design choices. - Provide technical leadership and set best practices for design, implementation, maintenance, and support. - Extensive experience in Force.com platform using Apex, Lightning, and LWC. - Solid experience in web services, REST API, and integration patterns. - Familiarity with middleware supporting Salesforce platforms like Mulesoft, Boomi, etc. - Ability to define data migration strategies and address security complexities. - Experience in managing multi-environment, multi-region project implementations. - Exposure to prominent AppExchange products and proposal activities. - Awareness of net zero and CRM analytics concepts. - Strong communication, negotiation, and conflict resolution skills. - Advance Salesforce certifications.,
Posted 1 month ago
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