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Supply Planning Manager - Customer Service ( CnC ) Dabur

3.0 - 6.0 years

20 - 27 Lacs

Noida, Kaushambi, Delhi / NCR

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Department - Supply Chain Supervising - Collaboration with Dabur internal team & Customer. Personal Attributes: Customer Focused. Collaboration and consensus building. Service-oriented, Improvement oriented. Analytical, Presentation & Communication Skills. Willingness to go extra mile for delivering result. Primary Interactions - Internal Customer: Sales, KAMs, CFAs, IT team, Supply Planners, Logistics Managers, PO processing Team, Commercial. External - Distributors, Cash & Carry Customers, Retail Customers Education: Post-Graduation in Operations from NITIE / SPJIMR - 2021-2023 batch SIOM - 2017-2019 batch Experience: 3-6 years of Experience in Customer services and Modern Trade / CnC Business. Experience in FMCG Industry. Other Requirements: Inventory Management. Executional Experience Collaborative approach & Teamwork Data Analytics & MIS Principal Responsibilities: Ensuring Fill Rate / OTIF and addressing availability concern of customer orders. Timely capturing and processing of all Orders. Managing back order tracking and execution Root Cause analysis for unprocessed orders and driving the Fill Rate improvement. Coordination with Sales, Supply chain, IT and Customers for smooth execution of Customer Orders . Skills Internal Customer: Sales, KAMs, CFAs, IT team, Supply Planners, Logistics Managers, PO processing Team, Commercial. External - Distributors, Cash & Carry Customers, Retail Customers .

Posted 2 months ago

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Dabur logo
Supply Planning Manager - Customer Service ( CnC ) Dabur

3.0 - 6.0 years

20 - 30 Lacs

noida, kaushambi, delhi / ncr

Work from Office

Department - Supply Chain Supervising - Collaboration with Dabur internal team & Customer. Personal Attributes: Customer Focused. Collaboration and consensus building. Service-oriented, Improvement oriented. Analytical, Presentation & Communication Skills. Willingness to go extra mile for delivering result. Primary Interactions - Internal Customer: Sales, KAMs, CFAs, IT team, Supply Planners, Logistics Managers, PO processing Team, Commercial. External - Distributors, Cash & Carry Customers, Retail Customers Education: Post-Graduation in Operations from NITIE / SPJIMR - 2021-2023 batch SIOM - 2017-2019 batch Experience: 3-6 years of Experience in Customer services and Modern Trade / CnC Business. Experience in FMCG Industry. Other Requirements: Inventory Management. Executional Experience Collaborative approach & Teamwork Data Analytics & MIS Principal Responsibilities: Ensuring Fill Rate / OTIF and addressing availability concern of customer orders. Timely capturing and processing of all Orders. Managing back order tracking and execution Root Cause analysis for unprocessed orders and driving the Fill Rate improvement. Coordination with Sales, Supply chain, IT and Customers for smooth execution of Customer Orders . Skills Internal Customer: Sales, KAMs, CFAs, IT team, Supply Planners, Logistics Managers, PO processing Team, Commercial. External - Distributors, Cash & Carry Customers, Retail Customers .

Posted Date not available

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