3 Certinia Jobs

This role is responsible for day-to-day operations for the applications you support, deliver reliable infrastructure and application operations according to business expectations across the application portfolio. The Service Management function is transforming into a truly global, data- and standards-driven organization, employing best-in-class tools and practices across all disciplines of Technology Operations, including service monitoring, support and incident response, automated ops, change and configuration management as well as supplier/vendor and asset management. This will drive ever-greater stability and consistency of service across the technology estate as we drive towards optimal Customer and Employee experience. About the role This role is part of a high-performing team of talented Application Support specialists who provide world-class support for Commercial Engineering. You will be part of a team that manages ongoing incident detection and resolution, change planning and implementation, and compliance for a portfolio of applications and infrastructure built on a variety of technologies such as Salesforce, Order Capture, Conga, Ortoo, Copado, Java, Linux, Microsoft, relational databases, message queuing, AWS cloud services, and more. Partner with application development teams to deliver operational readiness for new applications and features. Collaborate with stakeholders such as business teams, product owners, and project management in defining roadmaps for applications and processes. Drive continual service improvement and innovation in productivity, software quality, and reliability, including meeting/exceeding SLAs. Contribute to the strategy of the department and drive implementation of department goals that support the companys core values. Participate in complex initiatives such as large-scale upgrades. Partner with security, data center, and service governance teams to deliver compliance with internal and external standards, expectations, and certifications. Ensure documentation, processes, and procedures are updated regularly. About You Youre a fit for the role if your background includes: Bachelors degree or equivalent required; Computer Science or related technical degree preferred. 4+ Years of experience in software development and/or technology infrastructure and operations. Fluent in speaking and writing English. Experience in supporting applications built on modern application architecture and cloud infrastructure, Salesforce, Order Capture, Conga CPQ, Ortoo, Certinia , Knowledge in development (read code), APEX, LWC, APEX triggers, VFPages , Javascript frameworks and Libraries, HTML/CSS/JS, Node.JS, TypeScript, jQuery, Docker, AWS/Azure. Broad understanding of the technologies used to build and operate distributed application systems including experience managing data center systems/infrastructure. Proven track record of success participating in projects and initiatives even with ambiguous details provided. Strong customer service, problem solving, organizational and conflict management skills. Strong IT Service Management and standards experience. Excellent critical thinking, communication, presentation, documentation, troubleshooting, and collaborative problem-solving skills. Proven ability to learn new technologies quickly. Hands-on experience with programming and scripting languages. Comfortable in a fast-paced environment and motivated by complex technical and business challenges Administrator Certified Required Developer Certified Desired

Role Overview: As a Senior Developer for Certinia, you will be responsible for designing, developing, and implementing robust solutions within the Salesforce ecosystem, specifically focusing on Certinia (FinancialForce) applications. You will collaborate closely with functional consultants, business stakeholders, and other developers to build scalable, high-performance applications that meet business requirements. Key Responsibilities: Design and develop end-to-end solutions on the Certinia (FinancialForce) platform, including customization, configuration, and integration. Collaborate with business analysts and stakeholders to gather and refine requirements. Leverage Certinia PSA automation for seamless project management, resource planning, time tracking, expense management, billing, and revenue recognition. Implement and maintain Apex Classes, Triggers, Batch Jobs, Lightning Web Components (LWC), and Visualforce pages. Develop and enhance Certinia modules such as PSA (Professional Services Automation), Accounting, and Revenue Management. Ensure adherence to Salesforce best practices, coding standards, and governance limits. Optimize system performance and scalability through code optimization and efficient data handling. Create and maintain detailed technical documentation, including design specifications and user guides. Perform thorough unit testing and work with QA for integration testing. Provide post-deployment support and assist in troubleshooting and resolving production issues. Mentor junior developers and participate in code reviews to ensure high-quality deliverables. Qualification: 6+ years of experience in Salesforce development, with at least 3+ years of hands-on experience in Certinia (FinancialForce). Strong proficiency in Apex, Visualforce, Lightning Web Components (LWC), and JavaScript. In-depth understanding of Salesforce Platform Architecture, Governor Limits, and Best Practices. Experience with Certinia PSA, Accounting, and Revenue Management modules. Proficiency in SOQL and SOSL. Experience with integration technologies such as REST, SOAP APIs, and middleware tools (e.g., MuleSoft, Dell Boomi). Hands-on experience with GitHub or other version control systems. Strong problem-solving and debugging skills. Excellent communication and interpersonal skills. Salesforce Platform Developer I or II certification is preferred. Certinia (FinancialForce) certifications are a plus. Immediate joiners preferred!

Senior Engineer - IT Product Support What is in it for you? Holidays (As Per the location) Medical & Insurance benefits (As Per the location) Shared Transport (Provided the address falls in service zone) Hybrid way of working Diversify your experience and learn new skills Opportunity to work with stakeholders globally to learn and grow We will count on you to: Support the design, implementation, and ongoing support of the platform. Be responsible for maintenance, configuration and troubleshooting of the FinancialForce (Certinia) modules, end user work request, incident tickets, process changes, and regular system maintenance. Maintain and administer user access, security settings, application configuration, maintenance, and improvement of our FinancialForce (Certinia) tool. Work with the various Business segments and technology teams to develop and implement new business processes within FinancialForce (Certinia). Customize FinancialForce (Certinia) to fit business needs, with the ability to create custom objects, fields, and formulas. Actively identify and implement process improvements within the FinancialForce (Certinia) platform. Keep abreast of new FinancialForce (Certinia) features and functionality, providing recommendations for process improvements. Provide training, documentation, and assistance to users on the FinancialForce (Certinia) functionality. Ensure system integrity and security, manage user roles and profiles, and perform regular system audits. Upgrade and configure FinancialForce (Certinia) for optimal performance and integrations. Creating and maintaining reports and dashboards customizations. What you need to have: Bachelor's degree required - Computer Science, Computer Information Systems, other majors to be considered on an individual basis. Salesforce Admin and Platform App Builder Certifications required. Ability to apply best business practices for Salesforce/FinancialForce configuration changes. Experience working independently and collaboratively as part of a team. 3-5 years of direct experience in administration including user management, security protocols, data management, and the creation of roles, profiles, permission sets, data loading tools. Strong proficiency in configuration setup. Hands on experience in customizing Salesforce to meet specific business objectives, automating processes using tools like Flow, Lightning App Builder. Adept at resolving issues and thoroughly documenting necessary requirements. Strong problem-solving skills with the ability to provide optimal solutions. Excellent verbal and written communication skills. What makes you stand out? Certinia Certification Experience working in Agile methodology, applying Agile principles and practices. SQL scripting or similar scripting capabilities. Experience debugging Flows Prioritizing user satisfaction by understanding their needs, providing solutions that enhance their experience, and offering ongoing support. Ability to analyze data and business processes to provide insights and recommendations for improvement. Marsh McLennan (NYSE: MMC) is the worlds leading professional services firm in the areas of risk, strategy and people. The Company’s 85,000 colleagues advise clients in 130 countries. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and wellbeing for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit marshmclennan.com, or follow us on LinkedIn and Twitter Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, caste, gender identity or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.