66746 Certifications Jobs - Page 39

Job Title: Fraud Analyst Location: Hyderabad Job Type: Fulltime Years of Experience- 5+ years About Straive: Straive is a market leading Content and Data Technology company providing data services, subject matter expertise, & technology solutions to multiple domains. Data Analytics & Al Solutions, Data Al Powered Operations and Education & Learning form the core pillars of the company’s long-term vision. The company is a specialized solutions provider to business information providers in finance,insurance, legal, real estate, life sciences and logistics. Straive continues to be the leading content services provider to research and education publishers. Data Analytics & Al Services: Our Data Solutions business has become critical to our client's success. We use technology and Al with human experts-in loop to create data assets that our clients use to power their data products and their end customers' workflows. As our clients expect us to become their future-fit Analytics and Al partner, they look to us for help in building data analytics and Al enterprise capabilities for them. With a client-base scoping 30 countries Worldwide, Straive’s multi-geographical resource pool is strategically located in eight countries - India, Philippines, USA, Nicaragua, Vietnam, United Kingdom, and the company headquarters in Singapore. Website: https://www.straive.com/ Roles and Responsibilities: We are seeking a highly analytical and detail-oriented Fraud Operations Specialist to join our Fraud Prevention team. The individual will be responsible for monitoring, detecting, and investigating potential fraudulent activities to mitigate financial and reputational risks to the organization. - Monitor transactions and account activities to identify suspicious behaviour and potential fraud. - Conduct thorough investigations into suspected fraud cases, including reviewing customer complaints, transaction logs, and other evidence. - Collaborate with internal teams (Risk, Compliance, Legal) to ensure appropriate action is taken on identified fraud cases. - Prepare detailed reports of findings and recommendations for corrective action. - Assist in developing and enhancing fraud detection tools and strategies to improve prevention and detection. - Stay updated on current fraud trends and emerging threats in the financial services industry. - Respond promptly to fraud alerts and take immediate action to prevent potential losses. - Provide support in disputes and chargeback processes when needed. - Conduct periodic fraud awareness training sessions for team members and other departments. Qualifications: - Bachelor’s/Master's degree in Finance, Business, Criminal Justice, or related field. - 2+ years of experience in a fraud investigation, fraud operations, or risk management role, preferably in the financial service s or e-commerce industry. - Strong analytical skills with the ability to interpret data and identify patterns. - Familiarity with fraud detection systems, tools, and methodologies (e.g., transaction monitoring systems). - Knowledge of regulatory requirements and industry standards related to fraud prevention and AML (Anti-Money Laundering). - Strong written and verbal communication skills. - Ability to work in a fast-paced environment and manage multiple priorities. - Attention to detail and high degree of accuracy in work. Preferred Skills: - Certifications in fraud detection or prevention (e.g., CFE - Certified Fraud Examiner). - Experience in fraud chargeback or dispute resolution processes. - Familiarity with SQL or other data analysis tools. - Ability to manage and mentor junior team members.

Role Description Role Proficiency: Act creatively to develop applications by selecting appropriate technical options optimizing application development maintenance and performance by employing design patterns and reusing proven solutions. Account for others' developmental activities; assisting Project Manager in day to day project execution. Outcomes Interpret the application feature and component designs to develop the same in accordance with specifications. Code debug test document and communicate product component and feature development stages. Validate results with user representatives integrating and commissions the overall solution. Select and create appropriate technical options for development such as reusing improving or reconfiguration of existing components while creating own solutions for new contexts Optimises efficiency cost and quality. Influence and improve customer satisfaction Influence and improve employee engagement within the project teams Set FAST goals for self/team; provide feedback to FAST goals of team members Measures Of Outcomes Adherence to engineering process and standards (coding standards) Adherence to project schedule / timelines Number of technical issues uncovered during the execution of the project Number of defects in the code Number of defects post delivery Number of non compliance issues Percent of voluntary attrition On time completion of mandatory compliance trainings Code Outputs Expected: Code as per the design Define coding standards templates and checklists Review code – for team and peers Documentation Create/review templates checklists guidelines standards for design/process/development Create/review deliverable documents. Design documentation Requirements test cases and results Configure Define and govern configuration management plan Ensure compliance from the team Test Review/Create unit test cases scenarios and execution Review test plan created by testing team Provide clarifications to the testing team Domain Relevance Advise software developers on design and development of features and components with deeper understanding of the business problem being addressed for the client Learn more about the customer domain and identify opportunities to provide value addition to customers Complete relevant domain certifications Manage Project Support Project Manager with inputs for the projects Manage delivery of modules Manage complex user stories Manage Defects Perform defect RCA and mitigation Identify defect trends and take proactive measures to improve quality Estimate Create and provide input for effort and size estimation and plan resources for projects Manage Knowledge Consume and contribute to project related documents share point libraries and client universities Review the reusable documents created by the team Release Execute and monitor release process Design Contribute to creation of design (HLD LLD SAD)/architecture for applications features business components and data models Interface With Customer Clarify requirements and provide guidance to Development Team Present design options to customers Conduct product demos Work closely with customer architects for finalizing design Manage Team Set FAST goals and provide feedback Understand aspirations of the team members and provide guidance opportunities etc Ensure team members are upskilled Ensure team is engaged in project Proactively identify attrition risks and work with BSE on retention measures Certifications Obtain relevant domain and technology certifications Skill Examples Explain and communicate the design / development to the customer Perform and evaluate test results against product specifications Break down complex problems into logical components Develop user interfaces business software components Use data models Estimate time and effort resources required for developing / debugging features / components Perform and evaluate test in the customer or target environments Make quick decisions on technical/project related challenges Manage a team mentor and handle people related issues in team Have the ability to maintain high motivation levels and positive dynamics within the team. Interface with other teams designers and other parallel practices Set goals for self and team. Provide feedback for team members Create and articulate impactful technical presentations Follow high level of business etiquette in emails and other business communication Drive conference calls with customers and answer customer questions Proactively ask for and offer help Ability to work under pressure determine dependencies risks facilitate planning handling multiple tasks. Build confidence with customers by meeting the deliverables timely with a quality product. Estimate time and effort of resources required for developing / debugging features / components Knowledge Examples Appropriate software programs / modules Functional & technical designing Programming languages – proficient in multiple skill clusters DBMS Operating Systems and software platforms Software Development Life Cycle Agile – Scrum or Kanban Methods Integrated development environment (IDE) Rapid application development (RAD) Modelling technology and languages Interface definition languages (IDL) Broad knowledge of customer domain and deep knowledge of sub domain where problem is solved Additional Comments We are seeking a highly experienced Senior Backend Software Engineer with a strong background in Kotlin or Java to join our dynamic and growing team. As a senior member, you'll be instrumental in designing, building, and maintaining scalable, high-performance backend systems that power mission-critical applications. Key Responsibilities Design, develop, and maintain robust and scalable backend services using Kotlin or Java Build and optimize APIs – both RESTful and GraphQL – to serve internal and external clients Architect and implement systems using Spring Boot or Micronaut Leverage AWS services for cloud-native application development using CDK, SAM, or CloudFormation Collaborate closely with cross-functional teams including Product, DevOps, and Frontend Engineers Follow Agile methodologies (Scrum/Kanban) to deliver features incrementally and iteratively Ensure code quality and reliability through automated testing, code reviews, and best engineering practices Mentor junior developers and contribute to architectural decisions and technical roadmaps Required Qualifications 9+ years of professional backend development experience Strong proficiency in Kotlin or Java Deep knowledge of Spring Boot and/or Micronaut Proven experience designing and maintaining RESTful APIs and/or GraphQL Hands-on experience with AWS services, especially infrastructure-as-code tools like CDK, SAM, or CloudFormation Solid understanding of software engineering principles, design patterns, and microservices architecture Experience working in Agile environments with CI/CD and DevOps culture Skills Java,Kotlin,Spring Boot,Restful Api

Job Type: Permanent - Full Time Location: Mumbai Job Category: IT Job Description Are you ready to grow your career in our global tech hub? Cover-More Group helps people travel safely across the globe every day. We are there at every step of a traveller’s journey, to keep them safe and help them out if something goes wrong. We are committed to providing reliable, fast, flexible and bespoke services for our customers as well as the many well-known brands we partner with, such as travel agencies, airlines, banks and major sporting clubs! As the world begins to travel again, we want to make sure we’re delivering an exceptional service for our customers, and we want you to be part of that journey. So, what’s the job? You’ll provide exceptional customer service to internal and external customers within company guidelines. You’ll make use of customer insights to provide direction for business initiatives You’ll ensure best practice customer initiatives are adopted and applied You’ll provide exceptional customer service to internal and external customers within company guidelines, regulatory obligations and SLA’s You’ll ensure all confidential information is handled in accordance with company and partner protocols and procedures You’ll ensure high levels of customer relationship management are maintained You’ll Ensure all contact and interactions are of the highest standards (written/phone/face to face), communicating clearly and appropriately to all stakeholders You’ll collaborate and provide regular reporting and updates with key stakeholders across the Cover-More Group You’ll ensure all communication is in line with the delivery of our Brand Promise to all stakeholders And what are we looking for? You’ll have either relevant IT qualifications/certifications (IT Degree, Certificate 3 or 4 in IT, MCP, MCITP, A+) or proven experience in a Service Desk / Operations is preferred You’ll Minimum 5 years of experience with or an understanding of Windows Operating Systems, Active Directory + Azure Directory, Exchange + M365 Solution, AWS + AWS Workspace, Networking principles, Critical Incident Management You’ll be working with remote support tools in a 24*7 set up You’ll be using ticket management systems such as ServiceNow, JIRA. You’ll use Desktop applications such as Adobe Reader, Microsoft Office etc. You’ll have good to know about – PS Scripts, You’ll show Active interest in developing your own technical ability Self-reliant and able to research own solutions Good communication both verbal and written Flexible and willing to assist with team tasks So, why choose us? We value optimism, caring, togetherness, reliability and determination. We have more than 2600 employees worldwide: we’re a global group of digital natives, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global mission to look after travellers, at every step of their journey. Job flexibility. We understand that flexibility is really important – whether hybrid, a compressed work week, part time or job share, there isn’t one size that fits all. So, let us know your preference and we will explore how we can accommodate you. Career growth. We want you to continue to learn, develop and bring your ideas to the table. We want to hear what you think, and we want you to work with the business - not for the business! Diversity and inclusion. We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are. Take the time you need, for you and your community. We encourage you to take the time you need, when you need it. We offer regular annual and personal leave benefits along with anniversary or birthday leave, covid leave (to get vaccinated and for when you’re sick), volunteer leave and a comprehensive paid parental leave scheme. Other Perks Mediclaim insurance cover in case of any health emergency Coverage under group personal accident insurance Flexible and compressed work weeks and hybrid working options. Generous range of paid leave – 21 annual leave days, 6 sick leave days, 12 public holidays An extra day off for you to take on your birthday or your annual work anniversary. Apply today and let’s go great places together!

Provide subject matter expertise in sourcing and procurement strategy, category management, and supplier performance. Lead RFx execution, contract negotiation, and vendor onboarding processes. Develop, implement, and optimize strategic sourcing plans focused on cost savings and quality improvement. Support procurement system implementation, data analytics, and reporting related to sourcing activities. Conduct spend analysis and drive cost optimization and value delivery. Ensure compliance with procurement policies, risk management, and governance standards. Collaborate with stakeholders across functions and geographies to support strategic initiatives. Utilize procurement platforms like SAP Ariba, Coupa, and Oracle for sourcing operations. Support client advisory and transformation programs in consulting environments. Prepare reports, dashboards, and presentations for leadership and clients. Qualifications: Bachelor’s degree in business, Supply Chain Management, Engineering, Finance, or related field; Master’s degree or MBA preferred. 10+ years of experience in sourcing, procurement, or supply chain In-depth knowledge of procurement processes, market dynamics, supplier evaluation, and risk management. Exceptional negotiation, communication, and stakeholder management skills. Familiarity with industry-specific sourcing requirements (e.g., manufacturing, tech, services). Prior exposure to outsourced procurement functions and global supply chain coordination. Detail-oriented with excellent organizational skills to handle multiple projects and deadlines. Proficiency in Excel, PowerPoint, and reporting tools Experience in consulting/client-facing environments Certifications such as PMP, CPSM, or equivalent are a plus Work Window: US Shift

📍 Location: Haridwar, Uttarakhand 🏭 Type: Full-time, On-site 🏢 Company: Rishi Chemical Works Pvt. Ltd. 📅 Experience: 7+ years (Mandatory) About the Company Rishi Chemical Works Pvt. Ltd. is a leading inorganic chemical manufacturing company with a legacy of quality, compliance, and reliability. We are seeking a highly skilled QA/QC Officer to lead quality operations and strengthen regulatory compliance across our plant. Responsibilities Lead QA/QC operations ensuring compliance with WHO-GMP, ISO, and FSSAI, FSSC guidelines . Prepare and manage regulatory inspections, certifications, and audits . Supervise and validate analytical testing of inorganic chemicals (IP, BP, FCC, USP standards). Maintain robust documentation, implement CAPA, and drive plant-wide training for compliance. Work closely with production and R&D teams to ensure quality standards are consistently met. Qualifications Minimum 7 years of experience in QA/QC within inorganic chemical manufacturing . Proven track record of handling WHO audits, ISO certifications, and FSSAI compliance . Strong knowledge of regulatory documentation and quality management systems. Ability to lead audits independently and coordinate with external regulatory bodies. Employment Type: Full-time Experience Level: Mid-Senior Level Salary: Competitive, as per industry standards ✅ Must-Haves Min. 7 years experience in QC/QA (inorganics) Strong command of IP/BP/USP/FCC methods Proficient with lab instruments: UV, IR, AAS, KF, etc. Familiarity with WHO-GMP , ISO , Food/Pharma QA standards Based in or ready to relocate to Haridwar

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your role 8-10 years of strong functional knowledge of associated modules and workflows of at least one Product Lifecycle Management suite.Understanding of PLM architecture and/or data models and project management would be an advantageStrong understanding of product lifecycle engineering processes and workflows such as EBOM MBOM transformation. Strong understanding of Engineering IT systems and aspects of PLM integration with enterprise applications (ERP/ MES etc). Able to map PLM functional capabilities and link with business processes such as Bill of Material Management, Item/Part Management, R&D Product Design Management, Engineering Change Management, Quality & Compliance Management or Supplier integration.In-depth understanding of Product Data Management and able to drive Product Journey with capabilities in defining PLM Roadmap, Process Design, Value Realization and PLM Maturity Assessment areas Experience eliciting high-level business requirements, documentation of user stories, performing fit –gap analysis of requirement vs OOTB functionalities, experience in creating detailed functional specifications and other documentation, such as requirement traceability matrices, work-flow diagrams and use-cases. Analytical and quantitative skills and the ability to use hard data and metrics to back up assumptions and develop business cases. Skilled in Process Excellence, Data Management, Digital Transformations and shaping end to end Engineering Transformations. Familiar with process design and modelling with use of tools such as Visio or ARIS. Understanding and application in Digital Twin solutions. Your Profile Lead PLM implementation projects, ensuring alignment with business objectives and technical requirements. Provide hands-on expertise in migrating and mapping in-house applications to the PLM platform. Perform process mapping from PLM and non-PLM systems, ensuring seamless integration and alignment with organizational goals. Act as a bridge between business users and technical teams, facilitating clear communication and mutual understanding. Well versed in Agile and managed Product Owner/Scrum responsibilities. Drive Modularization and/or Product Configuration initiatives with new business and IT stakeholders. Business process modelling for As-is and To-be design. Worked in opportunity identification, solution definition of Industrial Metaverse with 3D, AR/VR, and AI/ML applications What You Will Love About Working Here We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance. At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities. Equip yourself with valuable certifications in the latest technologies such as Generative AI. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Job Description Job Title: Support Engineer Location- Pune/Chennai R25_0017931 About Job: The Senior Support Engineer is a highly skilled technical expert responsible for resolving complex customer issues, providing mentorship to junior support staff, and contributing to the overall improvement of our support processes and product. This role requires deep technical knowledge, exceptional problem-solving abilities, and strong leadership potential. Your duties encompass monitoring applications, active triaging, collaborating with developers, and conducting thorough troubleshooting to identify and resolve application issues. Key Responsibilities: Act as a subject matter expert (SME) for our internal/ customer facing applications, handling escalated and complex technical issues that require in-depth analysis and troubleshooting Provide advanced troubleshooting and diagnostic support for hardware, software, network, and system performance problems, often involving multi-system integration Mentor and coach junior support engineers, sharing knowledge, best practices, and guiding them through challenging cases Collaborate closely with Development, QA, and Product teams to identify root causes of critical issues, facilitate bug fixes, and influence product improvements Lead efforts in creating and maintaining comprehensive technical documentation, including knowledge base articles, troubleshooting guides, and internal runbooks for complex scenarios Proactively identify recurring issues and trends, recommending and implementing solutions to prevent future occurrences Participate in design reviews, product testing, and provide feedback on new features and releases from a supportability perspective Develop and deliver technical training to the support team on new products, features, and complex troubleshooting techniques Contribute to the development and improvement of support processes, tools, and methodologies to enhance efficiency and customer satisfaction Manage critical customer situations with a high degree of professionalism and clear communication Participate in on-call rotations for critical escalations and provide after-hours support as needed Stay abreast of industry best practices, emerging technologies, and competitive offerings Qualifications Education: Bachelor's degree in computer science, Information Technology, Engineering, or a related field. Master's degree or relevant certifications (e.g., ITIL, relevant vendor certifications) is a plus Experience: 10-12 years of progressive experience in a technical support role, with at least 2-3 years in a senior consultation role, supporting complex software/hardware systems Must Have: Strong communication skills, Flexibility to work in 24 x 7 Shift rotations Including weekends. Various JIRA KPI generation, Microsoft Azure Cloud environment, Microsoft Office Tools, SQL expertise, Analytics. Nice to Have: Experience in Global Command Center management and SRE practices is a plus. Technical Proficiency: Proficiency in leveraging JIRA for monitoring (SLAs), reporting, and analyzing team performance metrics (KPIs) Expertise in operating systems (Advanced Linux command line, Windows Server administration) Ability to read and understand code (Java, React, SQL Procedure/ Functions) is highly desirable for advanced debugging Ability to transform raw data into actionable insights using Excel, specifically through the effective use of PivotTables, VLOOKUPs and a variety of chart types Proficiency in database administration and advanced querying (SQL Server, MySQL, PostgreSQL databases) Experience with monitoring tools (New Relic, LogicMonitor) Experience with scripting and automation (e.g., Python, Bash, PowerShell) for diagnostic tools and workflow automation Deep understanding of networking concepts and protocols (e.g., routing, firewalls, load balancing, network troubleshooting tools) Strong experience with cloud platforms (Azure, AWS) including understanding of their services and architecture Familiarity with containerization (Docker, Kubernetes) is a plus Soft Skills: Strong verbal and written communication skills, capable of explaining complex technical concepts clearly to diverse audiences (technical and non-technical) Proven ability to lead, mentor, and motivate a team Superior analytical and problem-solving skills, with a methodical approach to complex issues Excellent interpersonal skills and the ability to build strong relationships with customers and internal teams Strong organizational and time management skills, with the ability to manage multiple high-priority issues concurrently Demonstrated ability to work effectively under pressure and manage critical incidents Strategic thinking with a focus on process improvement and customer satisfaction Desired Attributes: A natural leader and proactive problem-solver with a strong sense of ownership Passionate about technology and continuous learning Highly adaptable and resilient in a fast-paced, evolving environment Commitment to delivering an outstanding customer experience A positive influence and role model for the support team Additional Information Enjoy a flexible and rewarding work environment with peer-to-peer recognition platforms. Recharge and revitalize with help of wellness plans made for you and your family. Plan your future with financial wellness tools. Stay relevant and upskill yourself with career development opportunities. Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion

We are seeking a strategic, client-focused, and results-driven Performance Marketing Manager to lead and manage key paid media accounts. The ideal candidate will be responsible for driving the performance marketing strategy, overseeing campaign delivery, and ensuring client satisfaction through continuous performance optimization and operational excellence. This role acts as the primary point of contact for clients and plays a critical role in account planning, execution, and growth. Key Responsibilities: 1. Strategy Development & Execution · Partner with the PPC Director and clients to develop comprehensive performance marketing strategies aligned with business goals. · Ensure campaigns are executed to plan, meet defined KPIs, and follow best practices across platforms (Google, Meta, Programmatic, etc.). · Translate client objectives into actionable plans and performance roadmaps. 2. Campaign & Account Management · Lead the day-to-day execution of campaigns including planning, optimization, reporting, and performance tracking. · Maintain accountability for on-time, in-budget delivery of all campaign activities. · Regularly review and improve campaign structures, bid strategies, targeting, and creatives to maximize efficiency. 3. Client Communication & Relationship Management · Act as the subject matter expert (SME) and primary point of contact for clients on performance-related discussions. · Lead weekly and monthly client meetings, performance reviews, and strategic planning sessions. · Build and sustain strong client relationships through proactive communication and delivery excellence. 4. Cross-Functional Collaboration · Work closely with Account Directors to identify and drive account growth opportunities. · Collaborate with Client Servicing and cross-channel teams (SEO, Social, Analytics, Creative) to ensure strategic alignment and integrated delivery. · Share insights and learnings across teams to drive innovation and elevate digital performance maturity. 5. Reporting & Insights · Deliver regular and ad hoc reports with actionable insights that demonstrate campaign impact and opportunities for improvement. · Use tools such as Google Analytics, Google Data Studio, and platform-specific dashboards to analyze data and generate recommendations. Required Skills & Qualifications: · 2–5 years of hands-on experience in performance marketing with a strong background in Paid Search, Paid Social, and/or Programmatic. · Proven track record of driving measurable results and successfully managing client accounts. · Strong communication and client-facing skills with experience presenting to senior stakeholders. · Expertise in tools such as Google Ads, Meta Ads Manager, Google Analytics, and campaign management platforms (e.g., SA360, DV360). · Excellent problem-solving, analytical thinking, and project management abilities. · Ability to mentor junior team members and coordinate cross-functional collaboration. Preferred Qualifications: · Bachelor's degree in Marketing, Business, Communications, or a related field. · Certifications in Google Ads, Meta Blueprint, or other media platforms. · Prior experience in a media agency or digital consultancy. If Intreasted, Please Share your CV on Jaya.pandey@dentsu.com with the below details Name Years of Exp Notice Current CTC Exp CTC

About IDfy IDfy is an Integrated Identity Platform offering products and solutions for KYC, KYB, Background Verifications, Risk Assessment, and Digital Onboarding. We establish trust while delivering a frictionless experience for you, your employees, customers and partners. Only IDfy combines enterprise-grade technology with business understanding and has the widest breadth of offerings in the industry. With more than 12+ years of experience and 2 million verifications per day, we are pioneers in this industry. Our clients include HDFC Bank, Induslnd Bank, Zomato, Amazon, PhonePe, Paytm, HUL and many others. We have successfully raised $27M from Elev8 Venture Partners, KB Investments & Tenacity Ventures! We work fully onsite on all 5 days of the week from our office in Andheri East, Mumbai About the Role As an Information Security Engineer at IDfy, you’ll be the go-to guardian of our security and compliance framework. You’ll own everything from ISO 27001 and SOC 2 audits (Internal and External) to Customer third-party risk assessments, customer security requests, and internal ISMS management. You’ll work across product, engineering, and legal teams to ensure we’re not just compliant—but secure by design. If you’re someone who knows how to manage an audit without breaking a sweat and gets a kick out of spotting gaps in security systems, this one’s for you. We Are the Perfect Match If You… Speak fluent ISO 27001, SOC 2, and ISMS for 3-6 years Have experience owning and running end-to-end compliance audits Experienced in handling ISMS management end to end Responding to customer third party risk assessments questionnaires and facing customer Audits Can guide control owners like a boss (and not just with fancy dashboards) Enjoy writing and updating InfoSec policies (yes, we know that’s rare!) Know how to communicate security stuff to non-security folks Have worked in a SaaS environment or want to secureone now Love working across multiple teams and hate working in silos Have strong knowledge of cloud platforms (GCP preferred, others okay too) Hold one or more certifications (mandatory) : ISO 27001 Lead Auditor, CISA, CISSP Here’s What Your Day Will Look Like… Maintain and manage IDfy’s ISMS as per ISO 27001 and SOC 2 standards Coordinate and lead internal and external audits Oversee annual policy renewals, updates, documentation and ISMS activities Face third-party/vendor risk assessments from our customer Respond to security questionnaires from customers and partners Track and close compliance deliverables with internal stakeholders Identify gaps in technical or procedural controls and work with teams to fix them Train internal teams on compliance expectations and workflows Monitor and improve security metrics across the org Stay up to date with industry trends and frameworks What’s it like working at IDfy? We build products that detect and prevent fraud. With billions of transactions flowing through our pipes, InfoSec is not just important, it’s critical. You’ll have the space to take ownership, challenge the status quo, and build security systems that scale with our growth. And yes, we love memes, chai, and debating compliance checklists over lunch. Thanks to our problem-centric approach, one in which we find the right technology to solve a problem rather than the other way around, you will always be working on the latest technologies. We work hard and party hard. There are weekly sessions on emerging technologies. Work weeks are usually capped off with board games, poker, karaoke, and other fun activities.

Position Overview Job Title: Java Developer - Associate Corporate Title: - Associate Location: Pune, India Role Description We are seeking a highly motivated and skilled Associate Software Engineer with 6-8 years of experience in full-stack development. The ideal candidate will have strong expertise in React, TypeScript, Java and Spring Boot , along with hands-on experience in Oracle SQL and Form based login using Spring Security . Familiarity with Jasper Reports, Apache FOP, and Swagger is essential. Knowledge of Salesforce Admin/Development is an added advantage. We value individuals who are proactive, collaborative and ready to learn new technologies and tools as needed. What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term Life Insurance Complementary Health screening for 35 yrs. And above Your Key Responsibilities Develop and maintain scalable web applications using React and TypeScript/JavaScript. Manage application state effectively using MobX Build secure and efficient backend services using Java, Spring Boot and Spring Security. Implement form-base authentication and authorization mechanism. Design and optimize SQL queries and procedures using oracle SQL. Generate dynamic report using Jasper Reports and Apache FOP. Document APIs using Swagger and ensure proper integration. Apply OOPs concepts and solid principles to design clean and maintainable code. Deploy and manage applications on Apache Tomcat. Collaborate with cross-functional teams to deliver high quality software solutions. Communicate effectively with team members and stack holders. Stay updated with emerging technologies and be open to learning. Your Skills And Experience Required Skills: Frontend: React, TypeScript, JavaScript, HTML, CSS Backend: Java 8+, Spring Boot, Spring Security, Jasper Reports, Apache FOP, Swagger Database: Oracle SQL IDE: IntelliJ IDEA, VS Code Application Server: Apache tomcat Design Principles: Strong understanding of OOPs and SOLID Principles Soft Skills: Excellent communication, Problem Solving and Teamwork abilities Bonus: Knowledge of Salesforce development or administration Preferred Qualifications: 6+ years of experience as full stack developer Experience with version control systems (e.g., Git) Familiarity with CI/CD pipelines and Agile methodologies Familiar with Agile Team management tools (JIRA, Confluence) Knowledge of Banking/Finance domain. High analytical and technical capabilities Experience with distributed/multi-locations teams Comfortable working in multi-disciplinary, self-organized teams with functional stakeholders of various levels Able to control multiple assignments and to manage priorities How We’ll Support You Training and development help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Job Summary We are seeking an experienced professional for the role of TL-Pharmacovigilance with 6 to 9 years of experience. The ideal candidate will have expertise in Pharma Research & Development and proficiency in MS Excel. Experience in PV Case Processing and Pharmacovigilance & Safety Ops is a plus. The role involves a hybrid work model with rotational shifts. Responsibilities Oversee the pharmacovigilance activities to ensure compliance with regulatory requirements and company standards. Provide expertise in Pharma Research & Development to enhance the quality and efficiency of safety operations. Utilize MS Excel to analyze and report pharmacovigilance data accurately and efficiently. Coordinate with cross-functional teams to ensure seamless integration of safety data into the overall drug development process. Monitor and evaluate adverse event reports to identify potential safety signals and trends. Ensure timely and accurate case processing in accordance with standard operating procedures. Collaborate with global teams to harmonize pharmacovigilance practices and share best practices. Develop and implement safety monitoring plans to proactively manage potential risks. Conduct regular audits and assessments to ensure compliance with pharmacovigilance regulations. Provide training and guidance to junior staff on pharmacovigilance processes and procedures. Support the preparation of safety reports and regulatory submissions. Engage in continuous improvement initiatives to enhance pharmacovigilance operations. Maintain up-to-date knowledge of pharmacovigilance regulations and industry trends. Qualifications Demonstrate strong expertise in Pharma Research & Development with a focus on safety operations. Exhibit proficiency in MS Excel for data analysis and reporting. Possess experience in PV Case Processing and Pharmacovigilance & Safety Ops as a valuable asset. Show ability to work effectively in a hybrid work model with rotational shifts. Display excellent communication and collaboration skills to work with cross-functional teams. Have a keen eye for detail and a proactive approach to identifying and managing risks. Certifications Required Certified Pharmacovigilance Professional (CPP) or equivalent certification preferred.

Job Title: Performance Marketer Location : New Delhi (Kalka ji) Job Summary: We are seeking a highly creative and results-driven Digital Marketer to join our team. The ideal candidate will be responsible for developing, implementing, tracking, and optimizing our digital marketing campaigns across all digital channels. You should have a strong grasp of current marketing tools and strategies and be able to lead integrated digital marketing campaigns from concept to execution. Key Responsibilities: Develop and execute digital marketing strategies aligned with business goals Manage and optimize campaigns across various digital platforms (Google Ads, Meta, Instagram, LinkedIn, YouTube, etc.) Plan and monitor the ongoing company presence on social media Create engaging content for website, blogs, emails, and social media posts Implement SEO/SEM strategies to improve organic search visibility and ranking Analyze data and prepare performance reports using tools like Google Analytics, Search Console, etc. Run email marketing campaigns and manage email databases Collaborate with designers and other team members to create high-performing creatives Stay updated with the latest trends and best practices in online marketing and measurement Manage and update the company’s website (WordPress or other CMS) Handle lead generation, nurturing, and conversion strategies Key Skills Required: Proven experience as a Digital Marketer or similar role In-depth knowledge of digital marketing tools and strategies Hands-on experience with SEO, Google Ads, Facebook/Instagram Ads, and Analytics Good understanding of content creation, online customer engagement, and lead generation Proficiency in design tools like Canva, Adobe Creative Suite (optional) Strong analytical, communication, and organizational skills Ability to work independently and as part of a team Qualifications: Bachelor’s degree in Marketing, Business, Digital Media, or related field Certifications in Digital Marketing (Google, HubSpot, Meta, etc.) are a plus Experience: Minimum 1–3 years of relevant experience How to apply Send your updated resume and a brief cover letter to hr@ifda.in or whats app your resume on 8383940728 Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Experience: Performance marketing: 1 year (Required) Location: New Delhi, Delhi (Required) Work Location: In person

Job Description Role Profile: The Cyber and IT Audit Manager will oversee IT and cybersecurity audits, managing a team of auditors to assess IT processes and Operational Technology (OT) environments. The manager will ensure audits are aligned with the company’s strategic objectives and regulatory requirements, with a focus on delivering value and identifying critical risks in IT and cybersecurity. This role includes responsibility for overseeing security assessments and implementing audit methodologies that support continuous improvement. Responsibilities ' Manage and execute a portfolio of IT and cybersecurity audits, focusing on complex audits related to IT general controls, cybersecurity frameworks, and OT environments. Oversee medium complexity security assessments for IT and OT systems, ensuring comprehensive audit coverage. Collaborate with the CAE, IT audit Director and IT stakeholders to build an audit pipeline, addressing emerging risks and identifying areas for process improvement. Lead the development of audit programs and methodologies, ensuring alignment with industry best practices and regulatory frameworks (e.g., NIST, COBIT, IEC 62443). Manage audit staff, providing guidance and ensuring adherence to professional standards (IIA, ITGC). Present audit findings to senior management, communicating risks, recommendations, and opportunities for improvement. Qualifications ' 7+ years of experience in IT auditing, cybersecurity, and OT systems. Proven experience managing audits and teams, with a focus on IT governance, cybersecurity, and risk management. Expertise with security assessment tools (e.g., Nmap, Nessus, Kali Linux, Metasploit, Burp Suite) and audit methodologies for IT and OT systems. Strong understanding of industry frameworks (NIST, COBIT, ISO 27001, MITRE ATT&CK) and IEC 62443 for OT environments. OT knowledge and experience is highly desirable. Certifications such as CISSP, CISA, CISM, OSCP, OSWP, CRTP, CEH, HTB CPTS, HTB CBBH, HTB CWEE are preferred. Bachelor’s or Master’s degree in Information Technology, Cybersecurity, or related disciplines. Strong leadership, project management, and communication skills, with the ability to influence stakeholders at all levels. At Nextracker, we are leading in the energy transition, providing the most comprehensive portfolio of intelligent solar tracker and software solutions for solar power plants, as well as strategic services to capture the full value of solar power plants for our customers. Our talented worldwide teams are transforming PV plant performance every day with smart technology, data monitoring and analysis services. For us at Nextracker, sustainability is not just a word. It's a core part of our business, values and our operations. Our sustainability efforts are based on five cornerstones: People, Community, Environment, Innovation, and Integrity. We are creative, collaborative and passionate problem-solvers from diverse backgrounds, driven by our shared mission to provide smart solar and software solutions for our customers and to mitigate climate change for future generations. Culture is our Passion

Job Purpose: Scoping and Quoting Specialist - Services Our growing company is hiring a ‘Scoping and Quoting Specialist’ for its Services Business. If you are looking for an exciting place to work, do look at the Job specifications below. This position will enable the individual to play a key role within the ‘Services BU’ working alongside with various functional teams. The incumbent will be the point-of-contact for ‘Scoping and Quoting of Professional Technical Services’. Professional Technical Services include Installation Services, Implementation/Configuration Services, Migrations Services, Optimizations Services, Managed Services, Educational Services, Consultancy Services etc. for key set of products portfolio’s sold through Tech Data. Sales, Internal Sales, Finance, Compliance, Contracts and other cross-functional departments, and serve as an internal business partner to Sales. This position will cover primarily sales Success operations functions to support the regional business, including quotation and sales order processing for services. Responsibilities: Develop an in-depth knowledge of the Company's core business model and processes, acquire an understanding of Key IT products/solution attributes and customer requirements in order to successfully ‘scope and quote’ for technical requirements Cultivate Relationships & Serve as an important business partner and point-of-contact for the Customers, partners and 3rd. party vendors/OEMs Cultivate Relationships & Serve as an important business partner and point-of-contact to Internal teams - Direct Sales, Inside Sales, Pre-Sales, Operations, Finance, Compliance, Procurement, Project Management, Marketing etc. Cultivate Relationships & Serve as an important business partner and point-of-contact to Internal Services Team members and 3rd. party Service Providers Be knowledgeable on business initiatives, key processes and guidelines, internal resources and vendor requirements in order to assist Sales in accomplishing company goals. Provide pro-active feedback to help achieve Business Goals Embody a customer success mindset by communicating successfully with partners, suppliers, vendors, to drive customer satisfaction and positive outcomes for Services engagement Follow guidelines to ensure that business is always conducted with utmost compliance and integrity and that behavior is aligned with the Company's values Maintain integrity of information in the Company's systems including up to date and complete information in SAP (data management, etc.) and the Company's Sales Quotation tool and other job-related tools End-to-end involvement in the opportunity from Scoping and Quoting perspective; Timely reporting, Review/Cadence as required from time-to-time Negotiate with 3 rd party vendors as part of the scoping and quoting function to maximize revenues and margins Work through Scope creeps as part of ongoing projects and define guidelines / documentation as deemed fit; and work on amendments as may be required. Follow-up on Proposals/ Quotations/ Documentation, for logical closures Keep tab on Services Funnel with accuracy and efficiency Be the first level “gate keeper” to ensure the ‘scope and quote’ complies to/mutually agreed upon with customers business/technical requirements, timelines and any other agreed upon parameters Be flexible and available to support business needs at various times Overall, meet and exceed predefined service level agreements (SLA) and individual KPIs Knowledge Scoping Prof. Services requirements - Data Gathering & Technical scoping (includes data gathering and being a point of contact, to help define scope - Project Wise, T&M wise etc.) Quote Preparation of the Scope'd requirement - Engage & Interact with Implementation Engineers - Internal and External; Engage & Interact with Management and key stake holders along with Cadence/Review calls Engage & Interact with Services Project Managers, Operations and Sales Team members (Internal & partner Sales) Engage with Partners/Customers to Track / follow-up on Quotations generated; get them to successful closures and report as per business requirements Keep abreast of technology; to effectively engage Skills and Experience: Minimum 8+ years of relevant working experience, ideally in IT multinational environment Strong Technical background – Cloud, Security and Infrastructure (Networking and Storage) Basics is AI would be an added advantage Business-focused with a sales-oriented and customer-success-driven mindset Exposure to Scoping and Quotation Exposure to working with Channel Eco-systems and Services/Implementation teams Have good communication skills in English Proven ability to work independently and effectively in an office-based environment Ability to multitask, work under pressure to meet deadlines Sensitive to business needs, at the same time ensuring high quality output and full compliance Willingness to acquire new skills/ product knowledge Team player with good interpersonal skills Knowledge, Skills and Experience: >5 to 8 Years of relevant work experience Bachelor's Degree in B.E./B.Tech required Technical in Cloud, Security and Infrastructure Technology Fundamentals preferred Basic Technology Certifications preferred Strong Communications Skills Technical Domain knowledge - Cloud, Security & Networking Proactive Engagements and achievement mindset Self-driven, passionate and ability to Work Independently Key Skills What’s In It For You? Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle. Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses. Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program. Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities. Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program. Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. Don’t meet every single requirement? Apply anyway. At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for! We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.

Who are we? At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good. What will you contribute? Responsible for leading and managing complex implementation projects within the banking and financial services industry under the Treasury and Capital Markets (TCM) business unit. The role requires a combination of project management expertise, techno-functional knowledge and strong leadership skills to ensure successful project execution, on-time delivery, and adherence to client requirements. The Lead Project Manager will report to the TCM MEA Portfolio Manager and will work closely with cross-functional teams, including senior consultants, developers, analysts, and other internal stakeholders, to drive the successful implementation of banking software solutions. Responsibilities & Deliverables Your deliverables will include, but are not limited to, the following: Project Planning And Execution Leads and drives the development of the project intake process including developing scope, schedule and cost Defines the goals and objectives of specific project and defines individual team member’s roles and responsibilities for the duration of the project Manages multiple mid to large scale projects ensuring that they will complete on time and within budget and that the solution aligns with/meets the business objective Develop detailed project plans, including timelines, WBS, milestones, resource allocation, and risk management strategies. Coordinate and oversee all aspects of the project lifecycle, ensuring that each phase of the project is executed according to plan. Lead the project team in the project life cycle from Initiate, Define, Build throughout testing and deployment of the solution in production. Stakeholder Management Responsible for identifying internal and external stakeholders, understanding their communication requirements and fulfilling those requirements. Serve as the primary interface with stakeholders and the project sponsor to ensure objectives and customer-focused requirements are defined and aligned with company direction. Understand client needs and translate them into actionable project deliverables. Ensure regular communication with stakeholders to keep them updated on project progress, risks, and issues. Team Leadership Manages the daily/weekly project team assignments and monitors progress against the work plan to assure that objectives are met within the prescribed time, cost, and quality measures. Manage and mentor project teams, ensuring effective collaboration and performance. Educates team members in project management principles, methods, processes and tools. Delegate tasks appropriately to ensure that the team meets deadlines and project standards. Conduct regular team meetings to review progress and address any concerns. Responsible for the smooth transition through each phase of the Project and proper communication between the various responsible groups setting clear expectations and holding individuals accountable for their responsibilities on the program and within the various projects Budget And Resource Management Oversee project budgets, ensuring that resources are properly forecasted and booked, utilized efficiently and costs are kept within the allocated budget. Manage project resources, ensuring that the necessary tools, technologies, and personnel are available to meet project objectives. Responsible for identification of resource requirements and proper communication of those requirements in a timely manner to ensure the project is properly staffed with the skilled resources required. Deliver planned revenue and maintain a predictable forecast. Meets financial objectives by forecasting requirements; preparing a project budget; scheduling expenditures; analyzing variances; initiating corrective actions Risk Management Continual identification, qualification and tracking of project risks, defining mitigation and contingency plans, assigning appropriate resources, and constantly communicating status. This may include technical, functional, operational, and financial risks. Develop and implement risk mitigation strategies to minimize potential issues and disruptions to project timelines. Change Management Identification and impact analysis of potential project changes and facilitation of change control board to approve or disapprove said changes. Handle project changes, ensuring that any adjustments to project requirements, scope, timeline and resources are assessed, documented, communicated effectively. Manage client expectations and adjust project timelines, Cost, and deliverables as needed. Continuous Improvement Evaluate project outcomes and suggest process improvements to enhance project delivery. Keeps up-to-date and educated in skills related to all project management and ensures this information is disseminated throughout the process. Required Experience Experience: 10+ years in project management/implementation, with a strong background in banking software solutions or financial technology projects. Technical Knowledge: Familiarity with banking software, Core or Treasury banking systems, and financial platforms. Certifications: PMP (Project Management Professional), Scrum Master, or similar project management certifications. Education: Bachelor's degree in Computer Science, Business Administration, Finance, or related field (Master’s degree preferred). Leadership Skills: Proven ability to lead cross-functional teams and manage multiple projects simultaneously. Communication Skills: Strong verbal and written communication skills, with the ability to communicate effectively with all levels of stakeholders. Problem-Solving: Strong analytical and problem-solving abilities to address complex project challenges. Risk Management: Experience in identifying, mitigating and managing project risks and issues. Client-Focused: Ability to understand client needs and translate them into actionable project deliverables. Language: English. Benefits We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold: Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave. Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support. Medical, life & disability insurance, retirement plan, lifestyle and other benefits* ESG: Benefit from paid time off for volunteering and donation matching. DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra). Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool. Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best. Specific benefits may vary by location. At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves. Be unique, be exceptional, and help us make a difference at Finastra!

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your Role Working knowledge in connected services, V2X, vehicle-to-cloud, OTA, DLCM, and telematics , Familiarity with regulatory and compliance standards like ISO 26262 (functional safety), cybersecurity, and ASPICE standards , Experience in digital cockpit or in-vehicle infotainment development. Should have 2-3 years of experience in Software defined vehicle development, Automotive software engineering, and a solid understanding of business processes in Discrete or Process Manufacturing, to drive impactful consulting engagements. Develop assets, accelerators, and points of view on emerging trends in automotive like Digital Twins, Agile PLM transformation , IOT , Simulation , Gen AI, Sustainability and software-driven transformation to support internal and client initiatives.Bring a good understanding of the Software Development Lifecycle (SDLC), Agile methodologies, and experience with Cloud platforms, Future of factory in digital engineering and intelligent industries, helping clients navigate complex product development and transformation challenges. Experienced in conducting POCs, and/or contributed in Software solution development, working with Agile methodologies (SAfe, Scrum, Kanban) to drive iterative development, continuous improvement, and faster delivery of client solutions. Experience with Agile project management tools like Jira and Confluence is a plus. Your Profile Advise clients on key areas in automotive industry like Software-Defined vehciles , Engineering transformation , PLM , Connected vehicles, telematics , infotainment system development with strong functional knowledge of at least one Vehicle software product Lifecycle Management. Must have strong project management skills. Experience in requirement gathering, design, optimization and / or implementation of business processes in product development or R&D for industry. Deliver strategic market insights, perform need gap analysis, and design tailored solutions ensuring alignment with client goals and project scope. Experience in implementing large scale engineering transformations programs in the field of engineering , vehicle software development and implementation.Previous experience with validation and testing, such as Virtual ECUs, Hardware-in-the-Loop (HIL), and Software-in-the-Loop (SIL) What You Will Love About Working Here We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance. At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities. Equip yourself with valuable certifications in the latest technologies such as Generative AI. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

We’re reinventing the market research industry. Let’s reinvent it together. At Numerator, we believe tomorrow’s success starts with today’s market intelligence. We empower the world’s leading brands and retailers with unmatched insights into consumer behavior and the influencers that drive it. We are looking for a talented and experienced Software Engineer (Support focused) with 5 -7 years of hands-on expertise in application support, software development and system integration. The ideal candidate should possess strong technical skills in Cobol, Oracle Forms, Oracle, Python, PL/SQL and Shell Scripting (LINUX). This role involves providing support for BAU processes and as such requires the candidate to be able to show focus, remain calm under pressure and be able to use their initiative to troubleshoot and resolve to tight timescales. Responsibilities Provide targeted, effective and efficient BAU support for the ISEC platform, including remediation of scheduling errors, user queries and data issues Troubleshoot and resolve software defects and performance issues Manage incidents and problems through to the desired outcome using initiative alongside best support practices Design, develop, and maintain application using Cobol, Oracle Forms, Python, PL/SQL and Shell Scripting (LINUX) Provide Out Of Hours Support on a rota basis Collaborate with business teams to gather requirements, design solutions, and deliver new smaller scale features as part of the BAU ‘CR’ process Ensure high-quality code through unit testing, integration testing, and code reviews. Prepare technical documentation and user manuals for developed applications. Stay updated with emerging technologies and suggest improvements to existing systems. What You'll Bring to Numerator Requirements 5 - 7 years of professional experience in software development and application support. Proficiency in Cobol, Python, Oracle Forms, PL/SQL and Shell Scripting (LINUX) Strong Oracle database experience, including SQL query optimization and data modeling. Hands-on experience with front-end and back-end development. Understanding of ITIL processes related to support and incident handling. Solid understanding of software development life cycle (SDLC) and best practices. Strong analytical and problem-solving skills, including where development documentation is not present Excellent communication and collaboration skills - including explaining technical issues and solutions to non-technical colleagues Experience with ITSM tooling such as Service Now and Jira Knowledge of Agile methodologies, DevOps practices and ITIL processes such as Incident and Problem Management Experience with cloud platforms (Azure / AWS) and modern development frameworks. Familiarity with version control systems (e.g., Git) and CI/CD pipelines. Educational Qualifications Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field. Certifications in Oracle or Python are an added advantage.

Requirements Description and Requirements Position Summary The engineer role is to support external data transmission, operations, scheduling and middleware transmission. Experience in Windows and Linux environments and knowledge of Informatica MFT & Data Exchange tools. Should be able to handle day to day customer transmission and Informatica MFT/DX activities. Job Responsibilities Design and implement complex integration solutions through collaboration with engineers, application teams and operations team across the global enterprise Provide technical support to application developers when required. This includes promoting use of best practices, ensuring standardization across applications and trouble shooting Able to create new setups and support existing transmissions Able to diagnose and troubleshoot transmission and connection issues Experience in Windows administration and good to have expertise in IBM workload scheduler Hands on experience in tools like IIS, Informatica MFT & DX console, Splunk and IBM workload scheduler Responsibilities also include planning, engineering, and implementation of new transmissions as well as migration of setups The role will participate in the evaluation and recommendation of new products and technologies The role will also represent the domain in relevant automation and value innovation efforts Technical leadership, ability to think strategically and effectively communicate solutions to a variety of stake holders Able to debug production issues by analyzing the logs directly and using tools like Splunk. Learn new technologies based on demand and help team members by coaching and assisting Willing to work in rotational shifts Good Communication skill with the ability to communicate clearly and effectively Knowledge, Skills And Abilities Education Bachelor's degree in computer science, Information Systems, or related field Experience 7+ years of total experience and at least 4+ years of experience in designing and implementation of complex integration solutions through collaboration with engineers, application and operations team Create new setups and support existing transmissions Experience in tools like IIS, Informatica MFT & DX console, Splunk and IBM workload scheduler SSH/SSL/Tectia Microsoft IIS IBM Connect:Direct IBM Sterling Informatica MFT Operating System Knowledge (Linux/Windows/AIX) Troubleshooting Azure Dev Ops Pipeline Knowledge Mainframe z/OS Knowledge Open Shift and Kube Enterprise Scheduling Knowledge (Maestro) Good to Have : Python and/or Powershell Agile SAFe for Teams Ansible (Automation) Elastic About MetLife Other Requirements (licenses, certifications, specialized training – if required) Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!

The Business Intelligent division of GSS (Global Support Services) team is seeking a Senior Data Scientist to join us in Pune, India. The GSS team is Red Hat's customer-facing support organization. The GSS team provides high quality technical support to Red Hat customers across the globe on all Red Hat products. In order to identify improvement opportunities across the CEE (Customer Experience & Engagement) business lines that includes GSS, the Business Intelligence team of Data Scientists analyse the customer and associate data. As part of the Business Intelligence group we are required to drive initiatives and programs, as well as lead the data science apprenticeship program. In this role, you are required to design, develop and maintain the Business Intelligence related projects. The Senior Data Scientist exercises good judgment, working with minimal instruction to serve as a technical leader who drives data-driven decision making and shapes analytical approaches across projects. This role is responsible for resolving moderately complex data issues and managing data science and Machine Learning (ML) models that impact the organization’s operational goals. Note: This role may come into contact with confidential or sensitive customer information requiring special treatment in accordance with Red Hat policies and applicable privacy laws. What You Will Do Apply statistical and machine learning techniques to develop innovative solutions to moderately complex problems. Lead cross-functional collaborations with engineers and data stakeholders to define measurement strategies and improve systems and processes. Conduct advanced data analysis and present insights to influence decision-making. Automate routine data processes to improve workflow efficiency. Mentor team members and apprentices Collaborate with leadership on strategy Identify new opportunities that generates a Business Value Follow processes and operational policies in selecting methods and techniques for obtaining solutions Interface with sales, services, engineering, product management, and support management when necessary in order to identify business intelligence opportunities Proactively utilize AI-assisted development tools (e.g., GitHub Copilot, Cursor, Claude Code) for code generation, auto-completion, and intelligent suggestions to accelerate development cycles and enhance code quality. Explore and experiment with emerging AI technologies relevant to software development, proactively identifying opportunities to incorporate new AI capabilities into existing workflows and tooling. What You Will Bring Data Pipelines: Creation and management of processes for transferring, transforming, and storing data. Statistical Analysis: Expert-level analysis using statistical methods. Advanced proficiency in Python, machine learning, and deep learning frameworks (e.g., TensorFlow, PyTorch) Machine Learning: Expertise in designing and implementing sophisticated machine learning algorithms. Automation: Streamlining data-related tasks through automation tools. Technical Leadership: Providing guidance on complex projects. Causal inference methods Experimental design expertise Works cross-functionally with business and engineering teams to deliver solutions that generate Business Value. Strong communication skills to explain complex technical topics to non-technical stakeholders. Degree or education in AI, machine learning, or a related field. Previous experience in customer support or chatbot development. Certifications in AI technologies and familiarity with Red Hat technologies like Red Hat Enterprise Linux, OpenShift, etc will be a plus. At Red Hat, our commitment to open source innovation extends beyond our products - it’s embedded in how we work and grow. Red Hatters embrace change – especially in our fast-moving technological landscape – and have a strong growth mindset. That's why we encourage our teams to proactively, thoughtfully, and ethically use AI to simplify their workflows, cut complexity, and boost efficiency. This empowers our associates to focus on higher-impact work, creating smart, more innovative solutions that solve our customers' most pressing challenges. About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. 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Description And Requirements Position Summary As a Software Packaging Specialist, responsible for monitoring Service-now queues for new, approved software packaging requests, you will play a pivotal role in validating requirements with Application Owners, maintaining comprehensive records of applications, owners, versions, and application status. Your duties include creating workflows to route requests for application installation to appropriate approvers, tracking and checking software license consumptions against entitlements, and conducting integration testing for all packaged software. Additionally, you will assist in the preparation of daily reports for customers or management, escalate incidents and requests as needed for timely resolution and customer satisfaction, and actively contribute to the development and maintenance of documentation. Participation in department and business-level projects and meetings is expected to ensure the prompt execution of technology initiatives and strategies. The role demands the ability to multi-task in a fast-paced environment, with flexibility to perform other duties within the area of expertise as requested and assigned. Job Responsibilities Responsible for creating and testing Windows software installation packages for automated deployments in an Enterprise environment Experience in creating packaging for server operating system, mostly for Citric end user platform hosting on server platform. Initiates, plans, coordinates, designs, develops, and tests software distribution packages. Work with end customer to perform the UAT testing of the package before distribution of the package in production environment. End-to end support in packaging, testing , distributing in test and production rollout, help operations team in case of any failure in prod deployments Participates in project activities beyond technical tasks, to include collecting data, contributing to designs/decisions, and communicating with customers Research and recommend innovative, and where possible, automated approaches for anything related to software packaging and deployment Generate and maintain operational and other procedural documentation as needed Experience with multi-site, large environment with application package deployments using tools such System Center Configuration Manager, Intune, or equivalent technologies such as Chef Infra , Ansible Experience with producing complex software packages and software deployments Minimum of two years' experience in Config Management, SCCM, Intune or similar product for application packaging and distribution Expertise with Desktop Virtualization - VMWare Workstation, Hyper-V, Azure AVD, Citrix VDI, or equivalent technologies is preferred In-depth knowledge of operating systems (Windows Desktop OS 7/10/11, Windows Server 20XX Server). Ex. (DLL conflicts, Windows registry, environment variables, batch files, and client/ server operations/connectivity Strong knowledge in windows application package creation and installation using Windows installation components and third-party tools such as Admin Studio, InstallShield, Wise Studio, Orca Expertise in Windows automation scripting such as PowerShell, WMI, VBScript, PowerShell App Deployment Toolkit. PowerShell and App Deployment Kit strongly preferred Working knowledge in Microsoft‚ÄØIntune‚ÄØsoftware administration, software packaging and deployment Comprehensive knowledge and experience with Windows installer technologies such as MSI,‚ÄØMSIX, AppX, virtualization, and other installer technologies. Candidate should also have a strong understanding of the following areas as relates to application packaging: MSI patches and transforms MSIX packaging and App Attache MSI merge modules, macros, and custom actions Security modifications within MSI packages Installation impersonation (system, user etc.) Experience with DLL conflicts, Windows registry modifications Environment variables TCP/IP networks, Network Protocols Knowledge, Skills And Abilities Education Bachelor’s degree (Any Stream) or diploma with a minimum of 15 years of education. Experience Minimum Experience of 5 years with at least 3 years of relevant experience Expertise in windows Application packaging via Installadhiled, Experites in windows desktop and server operating systems Expertise in Citrix/Virtualization services Preferred experience in , Chef , Ivanti, Tanium and Ansible Good knowledge in PowerShell Knowledge and skills (general and technical) Application virtualization – Intermediate Citrix App Layering - Intermediate Microsoft Terminal services - Intermediate Good understanding on Citrix/virtualization Environment ITIL Framework knowledge Basic understanding of CRM tools (ServiceNow/Remedy) Should have experience in XenApp. Other Requirements (licenses, Certifications, Specialized Training – If Required) ITIL Working Relationships Internal Contacts (and purpose of relationship): All Internal GOSC Stake Holders External Contacts (and purpose of relationship) – If Applicable Stateside Client/ Engineers from different regional Security teams (Such as Country/Regional Head for Monitoring/Containment) About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!

Location : Noida 63 Mode : Work from Office (Rotational Shifts) Responsibilities : Monitor and analyze security alerts and incidents using SIEM tools. Respond promptly to security breaches, conducting root cause analysis and remediation. Maintain up-to-date knowledge of emerging threats and vulnerabilities. Conduct regular risk assessments and security audits of EdTech applications and systems. Develop and implement measures to mitigate identified risks. Collaborate with teams to integrate security best practices into development and deployment pipelines. Ensure the security of web and mobile applications, addressing vulnerabilities like OWASP Top 10. Manage encryption, access control, and data protection protocols for sensitive student Develop and maintain security policies, standards, and documentation. Prepare for and support security audits and certifications (e.g., ISO 27001, SOC 2). Work closely with engineering, product, and IT teams to design secure systems. Provide training and guidance to employees on cybersecurity best practices. Act as a security advocate, fostering a culture of security awareness within the organization. Requirements : Bachelor's degree in Computer Science, Information Security, or a related field. 3-6 years of hands-on experience in cybersecurity or information security roles, preferably in tech or EdTech industries. Strong knowledge of security tools and technologies (e.g., firewalls, WAFs, endpoint protection, SIEM tools). Familiarity with cloud security (AWS, Azure, or Google Cloud). Understanding of secure coding practices and application security testing tools (e.g., SAST, DAST).

Job Summary Join our team as a Customer Service Professional where you will play a crucial role in enhancing customer satisfaction and ensuring seamless service delivery. This hybrid role requires you to work night shifts providing support to our clients with a focus on the payer domain. With a minimum of 0 to 1 year of experience you will be instrumental in resolving customer queries and contributing to our companys success. Responsibilities Provide exceptional customer service by addressing inquiries and resolving issues efficiently during night shifts. Collaborate with team members to ensure a seamless service delivery experience for all customers. Utilize technical skills to troubleshoot and resolve customer issues related to our services. Maintain accurate records of customer interactions and transactions for future reference. Communicate effectively with customers to understand their needs and provide appropriate solutions. Assist in the development and implementation of customer service policies and procedures. Monitor customer feedback and suggest improvements to enhance service quality. Work closely with the payer domain team to ensure alignment and consistency in service delivery. Participate in training sessions to stay updated on product knowledge and service techniques. Support the team in achieving customer satisfaction targets and service level agreements. Contribute to the continuous improvement of customer service processes and practices. Ensure compliance with company policies and industry regulations in all customer interactions. Demonstrate a proactive approach in identifying potential issues and providing solutions. Qualifications Possess strong communication skills to effectively interact with customers and team members. Exhibit problem-solving abilities to address and resolve customer issues promptly. Display a customer-centric mindset with a focus on delivering high-quality service. Have a basic understanding of the payer domain to support relevant customer inquiries. Show willingness to work night shifts in a hybrid work model. Demonstrate adaptability to changing customer needs and service requirements. Maintain a positive attitude and professional demeanor in all customer interactions. Certifications Required Certified Customer Service Professional (CCSP)

ob Title : Business Development Manager – Manufacturing Sector (ERP/CRM Solutions) Location : Mumbai, India Experience : 10–15 Years Practice : MSD (Microsoft Dynamics Practice) Role Overview We are seeking a dynamic and experienced Business Development Manager to drive growth in the Manufacturing sector through strategic sales of Enterprise Solutions, including ERP and CRM platforms. The ideal candidate will have a strong understanding of manufacturing industry challenges and a proven track record in solution-based selling. Key Responsibilities Identify and develop new business opportunities in the manufacturing sector. Drive sales of Microsoft Dynamics ERP and CRM solutions. Build and maintain strong relationships with CXOs, decision-makers, and influencers. Collaborate with pre-sales and delivery teams to craft tailored solutions. Lead RFP/RFI responses and contract negotiations. Track market trends and competitor activities to refine go-to-market strategies. Meet and exceed quarterly and annual sales targets. Required Skills & Experience 10–15 years of experience in enterprise solution sales (ERP/CRM), preferably Microsoft Dynamics. Strong domain knowledge of the manufacturing industry. Proven success in consultative selling and solution positioning. Excellent communication, negotiation, and presentation skills. Ability to work independently and as part of a cross-functional team. Familiarity with CRM tools and sales pipeline management. Preferred Qualifications Bachelor’s degree in Engineering, Business, or related field; MBA preferred. Microsoft Dynamics certifications or equivalent ERP/CRM credentials. Experience working with large manufacturing clients in India.

About Sun Pharma: Sun Pharmaceutical Industries Ltd. (Sun Pharma) is the fourth largest specialty generic pharmaceutical company in the world with global revenues of US$ 5.4 billion. Supported by 43 manufacturing facilities, we provide high-quality, affordable medicines, trusted by healthcare professionals and patients, to more than 100 countries across the globe. Job Summary We are seeking an accomplished and strategic Senior Domain Lead to oversee enterprise email and collaboration systems, Active Directory (AD), Identity & Access Management (IDAM), and their security and cloud integrations. The role focuses on end-to-end management and security governance across hybrid environments, ensuring scalable, secure, and compliant digital identity and collaboration infrastructure. Roles and Responsibilities 1. Infrastructure & Operations Management Manage daily operations for Microsoft 365 (Exchange Online, Teams, SharePoint), Active Directory (on-prem and Azure AD), and domain services. Ensure stability and performance of hybrid AD and collaboration systems through proactive monitoring and incident management. Maintain internal and public DNS, DHCP, certificates, and domain name configurations. 2. Identity & Access Management (IDAM) Own the implementation and operation of IDAM platforms supporting user lifecycle management, access provisioning, and deprovisioning. Design and manage SSO, MFA, conditional access , and privileged access controls (PAM) using tools like Azure AD, SailPoint, or Saviynt. Ensure proper RBAC models, access certifications, and policy enforcement across systems. 3. Email & AD Security Strengthen security posture of email systems by configuring and maintaining anti-phishing, DLP, spam filtering, and encryption tools (e.g., Microsoft Defender for Office 365, Mimecast, Proofpoint). Implement and maintain DMARC, DKIM, SPF , and secure mail flow policies. Lead AD security hardening , including Tiered Administration, Kerberos policies, ACL reviews, and delegation best practices. Enforce least privilege , admin account separation , and monitoring of high-privilege actions (via SIEM or native auditing tools). Partner with SOC and Security teams to respond to identity and email-related threats or incidents. 4. Cloud Integration & Identity Governance Administer and secure cloud identity solutions across Azure, Microsoft 365, and third-party SaaS platforms. Align hybrid AD and Azure AD with cloud security frameworks and Zero Trust principles. Manage B2B/B2C identities, OAuth/SAML integrations, and conditional access policies for external partners. 5. Projects & Transformation Lead initiatives such as: Email platform migration or consolidation (e.g., from on-prem to M365), Deployment of IDAM platforms, Secure collaboration tool rollouts, Cloud-first identity transformations. Define project scope, success metrics, resource plans, and stakeholder engagement strategy. 6. Compliance, Governance & Risk Management Define and maintain governance frameworks for collaboration, identity, and directory services. Ensure alignment with compliance standards (e.g., GDPR, ISO 27001, HIPAA, SOX). Conduct periodic access reviews, admin audits, and mailbox permissions checks. Own documentation, runbooks, and policy lifecycle management. 7. Vendor & License Management Manage third-party service providers and tools across email security, cloud identity, and collaboration suites. Oversee licensing, renewals, and performance reviews. Evaluate and onboard new solutions as per evolving enterprise needs. 8. Leadership & People Management Lead a team of email, AD, cloud, and IDAM specialists. Assign responsibilities, set goals, and promote cross-skilling and upskilling. Ensure availability through structured support models, escalation procedures, and documentation. Job Requirements Educational Qualification : Degree or appropriate professional qualification Specific Certification : Certification & Trainings on following technology domains: Microsoft Certified: Enterprise Administrator Expert Microsoft Certified: Identity and Access Administrator Associate Azure Administrator / Security Engineer Associate Certified Information Systems Security Professional (CISSP) – optional but a plus ITIL Foundation / Intermediate Project Management Certification (PMP / Prince2) Experience : 12 - 15 Years Skills Technical Skills: Microsoft 365 administration: Exchange, Teams, SharePoint, Defender for O365 Hybrid AD and Azure AD, including AD Connect, GPOs, DNS, DHCP PowerShell scripting for automation and reporting Identity tools: SailPoint, Okta, Saviynt, Azure AD Premium Email security protocols: SPF, DKIM, DMARC Email filtering & security: Defender, Mimecast, Proofpoint AD security best practices and hardening (LAPS, tiering, auditing) Cloud identity and app integration (OAuth, SAML) Experience of running bigger projects Experience of AD consolidation Experience of IDAM rollout Experience of getting acquired companies email, AD, identity platform integration Experience of Microsoft O365 rollout, MDM and email security Soft Skills: Strong leadership, communication, and cross-functional collaboration High attention to detail, especially around security and compliance Problem-solving under pressure and with complex systems Strategic thinking with a proactive mindset toward continuous improvement Pharma industry experience is an advantage.

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview* Developer Experience is a growing department within the Global Technology division of Bank of America. We drive modernization of technology tools and processes and Operational Excellence work across Global Technology. The organization operates in a very dynamic and fast-paced global business environment. As such, we value versatility, creativity, and innovation provided through individual contributors and teams that come from diverse backgrounds and experiences. We believe in an Agile SDLC environment with a strong focus on technical excellence and continuous process improvement. Job Description* The Developer Experience Crowdsourcing team has a need for a Technical Program Manager to help us design and implement new processes to enable and drive forward a new way of working. The Technical Program Manager will take overall ownership for project success, including planning, coordinating, and delivery of a defined project which requires engagement from teams across multiple value streams/organizations. Key responsibilities include understanding & at times drafting the technical requirements, communicating the desired program outcomes, coordinating delivery, managing risks, ensuring compliance to standards, and providing visibility into the health of the program. This role ensures execution and delivery meets program goals, timeline, cost. Facilitating sync points between business and technology leaders across multiple organizations, as well as Risk and Compliance partners. The candidate is expected to have a deep understanding of Software development life cycle along with hands-on experience using CI/CD and other DevOps tools. Responsibilities* Documents detailed requirements at Confluence, maintains RTM (Req Traceability Matrix) about the changes. Creates and enriches Jira work items, at epic and story level. Joins refinement calls and provide guidance to team. Leads and maintains the downstream users, sets expectations, and then refines the RTM and changes at confluence. Creates and maintains help guides/docs for users. Collaborates across teams to ensure that what changes/support are expected in each iteration. Joins connects with other POs of upstream and ensures that impact is discussed and documented. Takes care of watching and resolving product related questions/tickets as part of Support Model (Jira service requests) Works closely with Product manager to understand high level Product strategy and architectural direction. Expect to be meeting regularly with the PA team to make sure we are all aligned. Publish monthly process control metrics and support inquiries related to the supporting data. Support process inquiries through data analysis and the summarization of the findings Execute procedural tasks in support of GT-wide standards and process controls. Coordinating and facilitating the program routines –e.g., kick-off, program reviews, status review, stakeholder meetings, change controls, tollgates, etc. Facilitating technical discussions to understand user requirements around SPI process , Risk and governance. Documenting and understanding the solution to drive routines and engagement updates to Customers/Stakeholders. Must have excellent documentation skills. Planning and coordinates program delivery and dependencies across multiple value streams. Facilitating dependency management/risk management/impediment removal for the program. Facilitate the collation of information across workstreams. Facilitate weekly sync meetings. Providing status updates for the program to stakeholders and leadership pertaining to the desired outcomes, delivery, risks/issues, and schedule. Ensuring that execution is aligned with program outcomes by working with the sponsor / stakeholders. Should be a continuous learner with problem-solving mindset. Creates and maintains help guides/docs for users. Expect to be meeting regularly with the team to make sure we are all aligned. With some guidance, create the vision and roadmap for the product to align with strategic direction for the business or technology domain. Communicate the product vision and roadmap to stakeholders and the team. Collaborate with stakeholders to understand their needs and problems. Create and prioritize work for a team, learning to collaborate with cross functional teams. With some guidance, create and prioritize stories in the product backlog. Refine stories with the team to ensure there are enough “ready” stories to load the next 1-2 sprints. Review and accept stories and make on the spot decisions regarding scope and requirements. Work in partnership with the team to ensure that optimum value is obtained through technology and through a good understanding of the business. Requirements* Education* Graduation / Post Graduation Certifications If Any: NA Experience Range* 10 + Years Foundational Skills* 2+ years technical project management experience 3-5 years of technical analyst or business analyst experience in process, risk, and governance. Process orientation – very structured and rigorous when it comes to process execution. Analytical skills – natural curiosity with data and natural problem-solving ability. Strong communication skills – proactively provides visibility into plans and status of work including raising blockers. Experience with policy, standard, and process governance. Familiarity with bank systems and processes for governance – i.e. RISE, Trident, ORCIT, POP, Horizon. Technical Skills – Basic knowledge of CI/CD Tooling: Jira, Jenkins, Artifactory, Tower, Quartz, Endeavor Proficient in digital collaboration with Agile Tools like JIRA, Confluence, SharePoint Proficient in Microsoft Office suite of products, with emphasis on Advanced Excel and PowerPoint Experience with enterprise project management controls. Work with workstream leads / development teams to set up and maintain project information. Manage project work break down structure (wbs) Familiar with the various digital media / communications channels internal to Bank of America Must be a creative and flexible thought leader who can be successful in a fast-changing environment. Has proven track record of preparing materials for all levels within the organization (practitioner through to senior leadership) Experience partnering with Senior Leadership to provide Program and Project level updates. Must have the ability to work independently with minimal supervision. Must possess analytical and problem-solving skills. Excellent oral and written communication skills Excellent time management and prioritization skills Desired Skills* Experience with process mapping from design to implementation to maintenance Excellent organizational and prioritization skills A proactive approach to problem solving and think innovatively. Experience in Continuous Integration and Continuous Deployment Tools Must possess basic knowledge on programing languages (Java / Microsoft) , operating systems, databases and version control systems Proven track record in project delivery in an agile environment experience would be an added advantage. Work Timings* 11:30 AM to 8:30 PM Job Location* Chennai