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Unified Contact Center NuStar Technologies

8.0 - 10.0 years

0 Lacs

bengaluru, karnataka, india

On-site

Role: Unified Contact Center Exp: 8-10yrs Location: Bangalore Imm-30 days Notice Period JD Conduct and support the full lifecycle of Cisco UCCE deployments focused on patching and major upgrades from 12.x to 15.x. Collaborate with customers and internal teams to ensure successful adoption, configuration management, and lifecycle initiatives aligned with business outcomes.Provide expert guidance on upgrades, patches, and maintenance strategies to keep UCCE environments resilient and optimized.Utilize automation and APIs (such as Bulk Job API, Agent API, Outbound Option APIs) to streamline lifecycle operations and improve efficiency. Monitor system performance, troubleshoot issues, and provide...

Posted 2 weeks ago

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