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8.0 years
0 Lacs
Noida
On-site
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Identify client technology and business needs and provide thought leadership to Optum sales team , to understand, define, and deliver effective and innovative solutions that address the client technical and business initiatives Act as a SME on the US Provider Health System domain Create, innovate, deploy and present data analysis on pursuits leveraging current tools and technologies including but not limited to Power BI, MS tools, AI and digital solutions Member of the technology solution team who coordinates with Optum subject matter experts, technical architects, etc., to ensure proposed Application Management Services/ITO and Infrastructure solutions meet or exceed client requirements and are cost competitive to the marketplace Demonstrates a self-starter attitude and is eager to experiment, invite and explores the potential in new ideas while understanding and mitigating the risk to the organization Client relationship building and solution presentation through the multi-phases of the sales cycle at a C-Suite level Manage client expectations in solution development, focus on outcomes and service levels Collaborate in developing the staffing approach, including a global sourcing strategy and delivery model, to mitigate risk, drive efficiency and quality Generate estimated Application Management Services /ITO solution delivery requirements including program management, new development efforts, enhancements, and ongoing operations Engage with 3rd party hardware, software and services vendors Collaborate with Optum subject matter experts, industry research and advisory firms to understand industry direction, competitive landscape, business trends, and emerging solutions Coordinate the solution, opportunity roadmap, value proposition, win plan, pricing, and executive deal reviews throughout the pursuit timeline Collaborate with Solution Sales Leads, Consulting Leads, Delivery Leads, Optum’s cross brand point solutions and offerings, and 3rd party software and hardware vendors as needed to support business opportunities and solutioning for commercial clients Build relationships and leverages a network of experts - internal and external - that enhance innovation and performance Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Bachelor’s degree or equivalent experience (Master’s degree preferred) 8+ years of experience working with IT Outsourcing (ITO) functions leveraging a global sourcing model in either a consulting, account management, implementation or similar Client interacting role 4+ years of experience working with US Health System/Hospital IT Products & solutions Experience of creating and solutioning for application management services for healthcare clients (Provider preferred) Experience in solutioning and managing complex programs that expand over multiple years across teams Solid experience with proven work output of data analysis, data visualization and overall data management Knowledge on Healthcare standards such as HL7, FHIR, ICD-9/10, CPT, LOINC and SNOWMED, EDI and general APIs Deep knowledge and understanding of the US Healthcare Provider market and its business operations Good understanding of clinical system processes, workflows and clinical applications/modules like EHR, LIS, etc. Solid MS office (Excel, Word, PowerPoint) skill, Power BI and other data management skills Demonstrated advanced communication skills (written and verbal) to interact with clients on all aspects of their Optum relationship Demonstrated strategic vision to clearly understand and identify new opportunities to expand on existing relationships Proven to be a successful individual contributor with the ability to collaborate across multiple teams including other solution architects, COEs, delivery and operations Proven solid leadership skills with proven ability to foster and manage senior-level relationships in a highly matrixed environment Preferred Qualification: Experience of working and expertise with at least one Commercial Provider EHR/EMR system (Epic, Cerner etc.) At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. #Gen
Posted 2 months ago
4.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities Support the full data engineering lifecycle including research, proof of concepts, design, development, testing, deployment, and maintenance of data management solutions Utilize knowledge of various data management technologies to drive data engineering projects Lead data acquisition efforts to gather data from various structured or semi-structured source systems of record to hydrate client data warehouse and power analytics across numerous health care domains Leverage combination of ETL/ELT methodologies to pull complex relational and dimensional data to support loading DataMart’s and reporting aggregates Eliminate unwarranted complexity and unneeded interdependencies Detect data quality issues, identify root causes, implement fixes, and manage data audits to mitigate data challenges Implement, modify, and maintain data integration efforts that improve data efficiency, reliability, and value Leverage and facilitate the evolution of best practices for data acquisition, transformation, storage, and aggregation that solve current challenges and reduce the risk of future challenges Effectively create data transformations that address business requirements and other constraints Partner with the broader analytics organization to make recommendations for changes to data systems and the architecture of data platforms Support the implementation of a modern data framework that facilitates business intelligence reporting and advanced analytics Prepare high level design documents and detailed technical design documents with best practices to enable efficient data ingestion, transformation and data movement Leverage DevOps tools to enable code versioning and code deployment Leverage data pipeline monitoring tools to detect data integrity issues before they result into user visible outages or data quality issues Leverage processes and diagnostics tools to troubleshoot, maintain and optimize solutions and respond to customer and production issues Continuously support technical debt reduction, process transformation, and overall optimization Leverage and contribute to the evolution of standards for high quality documentation of data definitions, transformations, and processes to ensure data transparency, governance, and security Ensure that all solutions meet the business needs and requirements for security, scalability, and reliability Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Epic certifications in one or more of the following modules: Caboodle, EpicCare, Grand Central, Healthy Planet, HIM, Prelude, Resolute, Tapestry, or Reporting Workbench 4+ years of experience in creating Source to Target Mappings and ETL design for integration of new/modified data streams into the data warehouse/data marts 2+ years of experience with Cerner Millennium / HealthEintent and experience using Cerner CCL 2+ years of experience working with Health Catalyst product offerings, including data warehousing solutions, knowledgebase, and analytics solutions Experience in Unix or Powershell or other batch scripting languages Depth of experience and proven track record creating and maintaining sophisticated data frameworks for healthcare organizations Experience supporting data pipelines that power analytical content within common reporting and business intelligence platforms (e.g. Power BI, Qlik, Tableau, MicroStrategy, etc.) Experience supporting analytical capabilities inclusive of reporting, dashboards, extracts, BI tools, analytical web applications and other similar products Experience contributing to cross-functional efforts with proven success in creating healthcare insights Experience and credibility interacting with analytics and technology leadership teams Exposure to Azure, AWS, or google cloud ecosystems Exposure to Amazon Redshift, Amazon S3, Hadoop HDFS, Azure Blob, or similar big data storage and management components Desire to continuously learn and seek new options and approaches to business challenges A willingness to leverage best practices, share knowledge, and improve the collective work of the team Ability to effectively communicate concepts verbally and in writing Willingness to support limited travel up to 10% At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Show more Show less
Posted 2 months ago
8.0 years
0 Lacs
India
Remote
Script Assist is building the operating system for private healthcare—starting with medical cannabis and expanding rapidly into GLP-1s, TRT, and next-gen therapies. Already powering over 20% of the UK’s medical cannabis market (and growing >15% MoM), we are the platform of record for digital clinics and pharmacy groups transforming patient care at scale. We’re now hiring a Senior Consultant – Health Platform Delivery (Key Accounts) to join our high-impact team in India. This is your opportunity to own relationships with leading UK clinics and pharmacy groups, act as their trusted digital advisor, and shape how modern healthcare is delivered. This isn’t traditional support. This isn’t implementation by numbers. This is high-complexity, high-ownership delivery at the cutting edge of global digital health. What You’ll Do Own the Relationship. Be the face of Script Assist for your assigned portfolio of high-value UK clinics and pharmacy groups—trusted advisor, strategic partner, and problem-solver all in one. Full-Cycle Delivery. Lead onboarding, configuration, and go-live for new clients. Shape our platform to fit UK clinical workflows and regulatory requirements. Drive Adoption. Deliver dynamic training sessions to doctors, nurses, admins, and pharmacists; build excitement and ensure every user is set up to succeed. Solve and Unblock. Triage complex platform and workflow challenges, coordinate with our UK, product, and engineering teams, and make things happen fast. Refine How We Deliver. Help build our delivery playbooks, best practices, and implementation frameworks as we scale across clinics, therapies, and geographies. Be the Trusted Voice. Gather feedback, identify upsell/growth opportunities, and shape our roadmap with insights direct from the front lines. Who You Are 4–8 years’ experience in healthtech, SaaS implementation, ERP/EHR/EMR delivery, or digital transformation consulting—ideally as a consultant at Accenture, Deloitte, EY, PwC, Infosys, TCS, Cognizant, or similar top-tier firms. Client-Facing: You’ve been the go-to consultant, solution architect, or project lead for leading healthcare clients—preferably in the UK/EU or on major global product rollouts. Healthcare & Platform Expertise: You understand the complexities of clinical workflows, pharmacy chains, and digital health delivery. Bonus points if you’ve implemented or consulted on platforms like Cerner, Oracle Health (Cerner), Meditech, GE Healthcare, Epic, Innovaccer, HealthPlix, Eka Care, or other leading EHR/ERP systems. ERP & Digital Consulting: Deep experience in ERP transformation, healthcare IT, or digital platform deployments for hospitals, clinics, or pharmacy groups. Consulting Mindset, Product Passion: You’ve built your toolkit at the intersection of strategy and execution—comfortable advising C-level clients, but equally energized rolling up your sleeves to deliver results. Confident Communicator: Fluent, persuasive, and professional in English—adept at leading boardroom conversations, building trust, and translating clinical or operational needs into technical logic. Independent Operator: Thrive as a “single point of contact”—owning client success without a large delivery team supporting you. Hungry for Growth: Ready for a bigger stage and bigger impact. You want more than a job—you want to shape the future of healthcare delivery and grow as Script Assist scales globally. Why Script Assist? Immediate Impact: Your work connects directly to clinicians, patients, and business leaders—every day, every ticket, every launch. Rocketship Growth: Join a company already dominating a sector—and now expanding rapidly across therapies, regions, and partners. Full Platform Depth: Go beyond appointments—own delivery for end-to-end workflows: booking, prescriptions, fulfilment, payments, and more. Lean Team, Big Stage: Work directly with our global founders, shape the playbook, and have your voice heard at the highest levels. Accelerate Your Career: The impact you make here will fast-track you for leadership—on the ground floor of something genuinely big. Remote-First: 100% remote, India-based; collaborate with UK, EU, and global teams. What Success Looks Like Within 6 months, you’ll: Have onboarded multiple major UK clinics/pharmacy clients—referenceable, delighted, and active. Be the first person our clients call for anything platform-related—trusted, valued, and relied upon. Be shaping how we deliver for new markets, therapies, and partners—ready to step up as we scale. Show more Show less
Posted 2 months ago
0.0 years
0 Lacs
Hyderabad, Telangana
On-site
Location: Hyderabad, Telangana Time type: Full time Job level: Senior Associate Job type: Regular Category: Technology Consulting ID: JR113545 About us We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. Senior Associate, Healthcare Systems Implementation Consultant RSM's National Healthcare Consulting practice is hiring for a Healthcare Systems Implementation Consultant who will participate in all aspects of the systems implementation life cycle related to the integration of leading healthcare IT applications. This work will include defining customer requirements, system configuration, testing, training, and go-live support. In addition, this role will support strategic IT projects such as IT systems assessments, software selections, and roadmap development. The Consultant will be part of a multi-disciplined project team and will work collaboratively with both fellow consulting and client team members. As a member of the RSM's National Healthcare consulting practice, you will join professionals with a broad knowledge of the Healthcare industry including financial analysis and revenue cycle management, regulatory reporting and compliance, HIPAA privacy, security, and Healthcare IT. The Healthcare Systems Implementation Consultant will also have a basic understanding of the consulting cycle process within the healthcare industry. As a key contributor, he/she will support the building of a world-class healthcare practice through listening to client needs, proposal development and presentation of solutions. Responsibilities Implement leading packaged software solutions that have been developed to accommodate healthcare business and management processes, regulatory requirements, and other business needs such as Epic, Cerner, and Solventum (3M) solutions. Deploy innovative healthcare industry-specific solutions Assess current state workflow and work with the implementation team to validate proposed future state fits with overall project objectives Identify, assess, and solve complex business integration problems where analysis of situations or data requires an in-depth evaluation of variable factors Work interactively with clients and client team members to configure, test, and validate the software application environment Contribute to IT systems assessments and software selection projects Train client personnel on new processes/systems Travel as needed. Travel will be limited initially but may increase and include international travel to support system implementation efforts Qualifications Bachelor's degree in Computer Science, Health Information Management, or a similar program. Minimum of four years' experience with systems implementation projects and assessments. Direct experience with the implementation of software in a healthcare setting Prior consulting experience Experience with leading electronic health records systems (e.g. Epic, Cerner) Experience with Clinical Coding, and Clinical Documentation (e.g. Solventum (3M) 360 Encompass) is a plus Experience with Patient Engagement and CRM solutions is a plus At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.
Posted 2 months ago
8.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities Identify client technology and business needs and provide thought leadership to Optum sales team , to understand, define, and deliver effective and innovative solutions that address the client technical and business initiatives Act as a SME on the US Provider Health System domain Create, innovate, deploy and present data analysis on pursuits leveraging current tools and technologies including but not limited to Power BI, MS tools, AI and digital solutions Member of the technology solution team who coordinates with Optum subject matter experts, technical architects, etc., to ensure proposed Application Management Services/ITO and Infrastructure solutions meet or exceed client requirements and are cost competitive to the marketplace Demonstrates a self-starter attitude and is eager to experiment, invite and explores the potential in new ideas while understanding and mitigating the risk to the organization Client relationship building and solution presentation through the multi-phases of the sales cycle at a C-Suite level Manage client expectations in solution development, focus on outcomes and service levels Collaborate in developing the staffing approach, including a global sourcing strategy and delivery model, to mitigate risk, drive efficiency and quality Generate estimated Application Management Services /ITO solution delivery requirements including program management, new development efforts, enhancements, and ongoing operations Engage with 3rd party hardware, software and services vendors Collaborate with Optum subject matter experts, industry research and advisory firms to understand industry direction, competitive landscape, business trends, and emerging solutions Coordinate the solution, opportunity roadmap, value proposition, win plan, pricing, and executive deal reviews throughout the pursuit timeline Collaborate with Solution Sales Leads, Consulting Leads, Delivery Leads, Optum’s cross brand point solutions and offerings, and 3rd party software and hardware vendors as needed to support business opportunities and solutioning for commercial clients Build relationships and leverages a network of experts - internal and external - that enhance innovation and performance Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Bachelor’s degree or equivalent experience (Master’s degree preferred) 8+ years of experience working with IT Outsourcing (ITO) functions leveraging a global sourcing model in either a consulting, account management, implementation or similar Client interacting role 4+ years of experience working with US Health System/Hospital IT Products & solutions Experience of creating and solutioning for application management services for healthcare clients (Provider preferred) Experience in solutioning and managing complex programs that expand over multiple years across teams Solid experience with proven work output of data analysis, data visualization and overall data management Knowledge on Healthcare standards such as HL7, FHIR, ICD-9/10, CPT, LOINC and SNOWMED, EDI and general APIs Deep knowledge and understanding of the US Healthcare Provider market and its business operations Good understanding of clinical system processes, workflows and clinical applications/modules like EHR, LIS, etc. Solid MS office (Excel, Word, PowerPoint) skill, Power BI and other data management skills Demonstrated advanced communication skills (written and verbal) to interact with clients on all aspects of their Optum relationship Demonstrated strategic vision to clearly understand and identify new opportunities to expand on existing relationships Proven to be a successful individual contributor with the ability to collaborate across multiple teams including other solution architects, COEs, delivery and operations Proven solid leadership skills with proven ability to foster and manage senior-level relationships in a highly matrixed environment Preferred Qualification Experience of working and expertise with at least one Commercial Provider EHR/EMR system (Epic, Cerner etc.) At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. #Gen Show more Show less
Posted 2 months ago
5.0 - 10.0 years
7 - 12 Lacs
Bengaluru
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities: Epic Analyst will provide primary support for their designated application/module. Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration. Provide on-going system support and maintenance based on support roster Respond in a timely manner to system issues and requests Conduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues. Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPs Perform/support regular / periodic system patch, maintenance and verification. Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilization Perform/support the work required to comply with audit and security requirements. Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills:- Must To Have Skills:Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB)- Experience in troubleshooting and resolving application issues. Additional Information:- The candidate should have a minimum of 5 years of experience in EPIC Systems.- This position is based at our Bengaluru office.- work from office is mandatory for all working days- A 15 years full time education is required. Qualifications 15 years full time education
Posted 2 months ago
5.0 - 10.0 years
7 - 12 Lacs
Hyderabad
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities: Epic Analyst will provide primary support for their designated application/module. Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration. Provide on-going system support and maintenance based on support roster Respond in a timely manner to system issues and requests Conduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues. Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPs Perform/support regular / periodic system patch, maintenance and verification. Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilization Perform/support the work required to comply with audit and security requirements. Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills: Must To Have Skills:Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB) Experience in troubleshooting and resolving application issues. Additional Information: The candidate should have a minimum of 5 years of experience in EPIC Systems. This position is based at our Hyderabad office. work from office is mandatory for all working days A 15 years full time education is required. Qualifications 15 years full time education
Posted 2 months ago
5.0 years
0 Lacs
India
Remote
Job Title: Database Developer – MySQL (Healthcare EMR/EHR Systems) Location: Remote (India-based) Shift: UK Shift (12:30 PM – 9:30 PM IST) Type: Full-Time Employment About BigRio: BigRio is a remote-based, technology consulting firm with headquarters in Boston, MA. We deliver software solutions ranging from custom development and software implementation to data analytics and machine learning/AI integrations. As a one-stop shop, we attract clients from a variety of industries due to our proven ability to deliver cutting-edge, cost-effective software solutions. About the Role: We are seeking a highly skilled and detail-oriented Database Developer with deep expertise in MySQL and experience in designing, developing, and optimizing on-premise database systems , specifically in healthcare EMR/EHR environments . This role is critical to supporting robust, secure, and high-performance data infrastructure for clinical applications. You will work closely with cross-functional teams to ensure the reliability, scalability, and security of healthcare data systems. Key Responsibilities: Design, develop, and optimize scalable MySQL databases for high-volume clinical data. Build and manage on-premise MySQL instances including configuration, security, replication, and backup strategies. Work closely with EMR/EHR application teams to support schema design, data modeling, and performance tuning. Create and maintain stored procedures, views, and complex queries to support reporting and application features. Implement database monitoring and performance optimization strategies. Collaborate with DevOps and infrastructure teams to ensure database reliability and compliance with data security standards. Perform ETL operations, data migration, and validation from legacy systems. Ensure compliance with HIPAA and other healthcare data regulations . Document database processes, configurations, and best practices. Required Skills & Qualifications: 5+ years of professional experience as a Database Developer with a focus on MySQL. experience building and maintaining on-premise database systems . Strong understanding of healthcare data workflows , particularly within EMR/EHR systems . Expertise in data modeling , indexing, query optimization, and schema design. Proficiency in writing complex SQL queries, stored procedures, and triggers. Familiarity with data privacy regulations and best practices for healthcare data (e.g., HIPAA compliance). Experience working with ETL pipelines and data transformation. Hands-on experience with version control (Git), Jira/Confluence, and documentation tools. Excellent analytical and troubleshooting skills. Strong verbal and written communication skills. Nice to Have: Experience with integration platforms like HL7 or FHIR. Exposure to EMR platforms such as Epic, Cerner, or Athenahealth. Familiarity with monitoring tools and database performance dashboards. Equal Opportunity Statement: BigRio is an equal-opportunity employer. We prohibit discrimination and harassment of any kind based on race, religion, national origin, sex, sexual orientation, gender identity, age, pregnancy, status as a qualified individual with disability, protected veteran status, or other protected characteristic as outlined by federal, state, or local laws. BigRio makes hiring decisions based solely on qualifications, merit, and business needs at the time. All qualified applicants will receive equal consideration for employment. Show more Show less
Posted 2 months ago
1.0 - 4.0 years
3 - 5 Lacs
Mumbai, Hyderabad, Chennai
Work from Office
|| We Are Hiring || AR Callers || Locations :- Hyderabad, Chennai & Mumbai || PHYSICIAN BILLING : Experience :- Min 1 year of experience into AR Calling - Physician Billing Package :- Up to 40K Take home Locations :- Hyderabad , Mumbai , Chennai, Noida & Gurugram Qualification :- Inter & Above Notice Period :- 0 - 20 days WFO HOSPITAL BILLING : Experience :- Min 1 year of experience into AR Calling - Hospital Billing Package :- Up to 43K Take home Locations :- Hyderabad , Mumbai , Chennai, Noida & Gurugram Qualification :- Inter & Above Notice Period :- Preferred Immediate Joiners WFO Perks and benefits Incentives Allowances 2 way Cab Interested candidates can share your updated resume to HR Dharani - 8341558673 mail id : dharanipalle.axishr@gmail.com (share resume via WhatsApp ) Refer your friend's / Colleague
Posted 2 months ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Title: Healthcare AR Specialist Industry: US Healthcare Employment Type: Full-Time | Night Shift (US Time Zone) Location: Office-Based | Immediate Joiners Preferred Join a leading US healthcare revenue cycle team. We’re hiring experienced Healthcare AR Specialists to manage accounts receivable, resolve denied claims, and drive reimbursement outcomes using top-tier EMR and RCM tools. Key Responsibilities Track and follow up on unpaid/denied claims via Epic, Oracle Cerner, Meditech, CPSI, NextGen, Athena, and Artiva. Investigate denials, correct errors, and prepare appeals with supporting documentation. Engage with US payers and patients to resolve payment issues and clarify balances. Analyze AR aging to prioritize collections and reduce outstanding receivables. Ensure compliant, audit-ready documentation aligned with HIPAA and payer rules. Collaborate across coding, billing, and revenue cycle teams to streamline workflows. Generate reports and KPIs to monitor performance and identify denial trends. Required Qualifications 5+ years of experience in US medical AR, denial resolution, or insurance follow-up. Proficient in EMR/RCM systems: Epic, Cerner, Meditech, CPSI, NextGen, Athena and Artiva. Strong knowledge of CPT, ICD-10, HCPCS codes, and AR workflows. Excellent communication, analytical, and time management skills. Preferred Bachelor’s degree in life sciences, healthcare, finance, or a related field. Certifications: CMRS, CRCR, or equivalent. Experience handling Medicare, Medicaid, and commercial payers. Why Join Us : Be a part of a high-performance team transforming healthcare revenue cycles. Work with industry-leading tools and processes. Exposure to advanced US RCM operations. Ongoing training and career progression opportunities. Show more Show less
Posted 2 months ago
8.0 years
0 Lacs
India
Remote
Digital Transformation Consultant – Health Platform SaaS Location: India (Remote) Experience: 4–8 years Function: SaaS Implementation | Healthtech Consulting | Digital Delivery Own the Transformation of Private Healthcare. Script Assist is building the operating system for private healthcare — starting with medical cannabis and expanding rapidly into GLP-1s, TRT, and other fast-growing therapies. We’re already the platform of record for over 20% of the UK’s medical cannabis market , growing 15%+ month-on-month , with real traction, strong product-market fit, and a global vision. Our platform powers the entire clinical workflow — from booking to prescribing to fulfilment — for digital clinics and pharmacy groups. We’re now hiring a Digital Transformation Consultant to join our high-performing team in India. In this role, you’ll lead delivery for UK-based clinics and pharmacies: onboarding new customers, configuring the platform to match clinical workflows, driving product adoption, and building trusted relationships. This isn’t customer support. This isn’t traditional account management. This is high-complexity SaaS delivery with strategic ownership — across healthtech, product, and ops. What You’ll Do Lead full-lifecycle onboarding for new clinics and pharmacy customers Configure Script Assist to fit UK clinical workflows and regulatory needs Deliver training sessions to doctors, nurses, clinic admins, and pharmacists Troubleshoot implementation issues and coordinate cross-functionally Own a portfolio of high-value B2B customers — be their go-to platform lead Help refine playbooks, delivery frameworks, and implementation strategy Contribute to strategic projects in product, commercial, and growth as we scale Who You Are 3–8 years’ experience in healthtech , SaaS implementation , or digital delivery consulting Worked at or with platforms like Cerner , GE Healthcare , Meditech , Innovaccer , HealthPlix , Eka Care , or consulting firms like Accenture Health , Deloitte Digital , EY , TCS Health , or Infosys Health Deep understanding of healthcare workflows — ideally in clinics , pharmacy chains , or digital health You’ve implemented EHR , EMR , or clinical practice management platforms and handled change management in regulated healthcare environments Comfortable leading high-trust calls with UK stakeholders — and translating their needs into product logic Excellent communicator in professional English — written and spoken Hungry to grow: you want to move up into leadership in product, strategy, or commercial Why Join Script Assist? Real Market Traction – Used daily by doctors, patients, and clinics; powering thousands of consultations monthly Fast Growth – 15%+ MRR growth, with major product expansion and global launches ahead Platform Depth – Fully integrated SaaS: appointments, prescriptions, fulfilment, payments Lean Team, Big Impact – Work directly with the CEO, CTO, and global leadership Career Acceleration – Shape how healthcare gets delivered, and grow with a company that’s scaling across regions and therapies Ready to lead the next wave of healthcare transformation? Apply now and help us build the future of private health delivery. Show more Show less
Posted 2 months ago
2.0 years
0 Lacs
Sangaria, Rajasthan, India
Remote
EHR Helpdesk Analyst,RTP, NC,USA EHR Helpdesk Analyst The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities. The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff, ensuring timely and accurate resolution of IT issues while promoting system reliability and end-user satisfaction. Working as part of the centralized IT Helpdesk, the Analyst ensures prompt and effective resolution of Epic and non-Epic related issues and contributes to the stability and usability of the system in support of high-quality patient care Key Responsibilities Provide support for Epic applications, workflows, access, printing, and integration issues. Serve as the initial point of contact for IT support issues related to Epic EHR and other healthcare IT systems. Troubleshoot complex application, account, and workflow issues related to Epic and other clinical systems. Provide basic remote desktop support for computers, printers, mobile devices, and peripherals across all facilities. Assist users with account provisioning, password resets, Epic access requests, and basic application troubleshooting. Monitor ServiceNow queues and manage incident resolution in accordance with service level agreements (SLAs). Assist with Epic user account provisioning, role changes, template assignments, and security access requests. Participate in go-live support and system upgrade events, including Technical Dress Rehearsals (TDRs). Collaborate with clinical informatics, application analysts, and technical teams to ensure coordinated support. Maintain documentation, knowledge base articles, and standard operating procedures. Deliver informal user training and guidance on proper Epic use and common troubleshooting techniques. Support change management and scheduled downtime communications as needed. Ensure adherence to HIPAA, security, and IT governance policies in all technical activities. Escalate critical issues and downtime events according to established protocols. Skill Matrix Minimum of 2 years providing Epic technical support in a healthcare or clinical environment. Required 2 Years Proficient with ServiceNow or other enterprise ticketing systems. Required 2 Years In-depth understanding of EHR platforms (e.g., Epic, Cerner, Allscripts). Required 2 Years Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Highly desired Experience supporting Epic applications (e.g., Ambulatory, Inpatient, ASAP, or HIM). Highly desired Show more Show less
Posted 2 months ago
2.0 years
0 Lacs
Sangaria, Rajasthan, India
Remote
Helpdesk Analyst 3rd Shift,RTP, NC,USA Helpdesk Analyst 3rd Shift The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff, ensuring timely and accurate resolution of IT issues while promoting system reliability and end-user satisfaction. Working as part of the centralized IT Helpdesk, the Analyst ensures prompt and effective resolution of Epic and non-Epic related issues and contributes to the stability and usability of the system in support of high-quality patient care Key Responsibilities Provide support for Epic applications, workflows, access, printing, and integration issues. Serve as the initial point of contact for IT support issues related to Epic EHR and other healthcare IT systems. Troubleshoot complex application, account, and workflow issues related to Epic and other clinical systems. Provide basic remote desktop support for computers, printers, mobile devices, and peripherals across all facilities. Assist users with account provisioning, password resets, Epic access requests, and basic application troubleshooting. Monitor ServiceNow queues and manage incident resolution in accordance with service level agreements (SLAs). Assist with Epic user account provisioning, role changes, template assignments, and security access requests. Participate in go-live support and system upgrade events, including Technical Dress Rehearsals (TDRs). Collaborate with clinical informatics, application analysts, and technical teams to ensure coordinated support. Maintain documentation, knowledge base articles, and standard operating procedures. Deliver informal user training and guidance on proper Epic use and common troubleshooting techniques. Support change management and scheduled downtime communications as needed. Ensure adherence to HIPAA, security, and IT governance policies in all technical activities. Escalate critical issues and downtime events according to established protocols. Skill Matrix Minimum of 2 years providing Epic technical support in a healthcare or clinical environment. Required 2 Years Proficient with ServiceNow or other enterprise ticketing systems. Required 2 Years In-depth understanding of EHR platforms (e.g., Epic, Cerner, Allscripts). Required 2 Years Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Highly desired Experience supporting Epic applications (e.g., Ambulatory, Inpatient, ASAP, or HIM). Highly desired Show more Show less
Posted 2 months ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job Summary Job Description 3 10 Yrs Exp Location: Hyd/Blr/Pune/Chennai ¿ Cerner Application support, Incident resolution, Implementation of Cerner Millennium Projects. ¿ Experience in configuring and troubleshooting CERNER solution functionalities/Components. ¿ Perform complex troubleshooting investigations and documenting notes and knowledge articles. ¿ Gather requirements and determine scope of work and plan for on time delivery. ¿ Ability to work self sufficiently on assigned time sensitive tasks. ¿ Develop and maintain good relationship with peers and client, provide timely feedback to encourage success. ¿ Strong communication skills with excellent interpersonal skills both in written and verbal correspondence. ¿ Ability to learn and adapt to changing landscape and acquire new skills with technology advancement and to work, coordinate with global teams. ¿ Readiness towards work at odd hours/on call and weekends as and when needed. Interfaces Required Skills : FSI (Foreign system Interface), HL7 Standards, Interface Engine, Mirth Connect, cloverleaf, Open Engine/ Interfaces / Hub / MFT/ FSI Alias Show more Show less
Posted 2 months ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job Summary Job Description - 5 - 10 Yrs Exp Location: Hyd/Blr/Pune/Chennai Cerner Application support, Incident resolution, Implementation of Cerner Millennium Projects. Experience in configuring and troubleshooting CERNER solution functionalities/Components. Perform complex troubleshooting investigations and documenting notes and knowledge articles. Gather requirements and determine scope of work and plan for on time delivery. Ability to work self-sufficiently on assigned time sensitive tasks. Develop and maintain good relationship with peers and client, provide timely feedback to encourage success. Strong communication skills with excellent interpersonal skills both in written and verbal correspondence. Ability to learn and adapt to changing landscape and acquire new skills with technology advancement and to work, coordinate with global teams. Readiness towards work at odd hours/on-call and weekends as and when needed. 1) Revenue Cycle Tower Application (Key Words – Legacy and Cerner Millennium)- MedSeries 4 Legacy Application – (Key words) Key Skills Mainframe: AS400 / MS400 Programming / Scripting: COBOL, RPG/CL, RPGLE, Database: SQL / DB2 Domain: Healthcare Optional Skills TAT Tool, Hawkeye, Cerner OpenLink, XML, HL7 Interface (Inbound and Outbound) VBScript, Python, JavaScript, Perl Script FTP process / Printer Setup MIGRA Rev Cycle Application- (Key words) Key Skills GDS - Genesys Decision Support Automation Tool- Automated Enterprise 11 Management Console FTP, Any Queue, Printer Server, Data Extract, File Conversion, Emulator Function Optional Skills Cerner OpenLink, XML, HL7 Interface (Inbound and Outbound) Perl Script Blue Chip aka Quick Form Soarian Financial Legacy Application- Functional / Reporting (Key Words) Key Skills Functional Side Payer Rule DT / Claim Rule DT Payer/Guarantor Contracts Soarian Billing Worklist Reimbursements EBEW- Exception Billing and worklist Claim process Optional Skills STREAM, EDI HL7 Interface Inbound and Outbound Interface Key Skills Reporting Side Crystal Reports BI Launchpad MS SQL Server Healthcare Intelligence/DSS Cerner INVISION Legacy Application (Key Words) Key Skills Mainframe: AS400 COBOL Programming, RPG/CL, RPGLE, CICS, TSO, VSAM Database: DB2 Invision Patient Management / Patient Accounting OAS/GLOD Screen Builder Domain: Healthcare Optional Skills Adhoc Report SUP/SUT update Cerner Invision Patient Accounting / Management HDX, HL7 Charges RPM –Receivable Payor Management (RPM) Case Mix Payor Responsibilities Management (PRM) Charge Description Master (CDM) OML (Optional Master List) Claims Revenue cycle Cerner Millennium applications (Key Words) Cerner Patient accounting, Cerner Charge services and billing- CS Pricing tool, Claim Processing, Billing Rules, Contract management, Practice Management, General Ledger, bill items, Payer and Provider management, 835 file processing Cerner HIM- Clinical Reporting XR, Kofax Batch Capture/CPDI/Provision document imaging Cerner Scheduling and Registration – PMO office, PMDB tools, PMDB document, PM conversation, PM rules, Access HIM, scheduling tool, SCH DB tools, SCH reporting Cerner Document Imaging – Kofax, ApplicationXtender, COLD feed 2) Technical Tower Application (Key Words)- AMS background Cerner Solution Architects , CCL Required Skills - CCL (Cerner command Language), Reporting, CCL Scripts, Discern Explorer, Discern Visual Developer, Extracts, Ops Job, Olympus Optional - Discern Dev, DA2( Discern Analytics), custom components/Mpage custom components, Power Insight (PI), EKM Editor, HTML, Javascript, CSS Interfaces Required Skills : FSI (Foreign system Interface), HL7 Standards, Interface Engine, Mirth Connect, cloverleaf, Open Engine/ Interfaces / Hub / MFT/ FSI Alias Core - Locations, Orgs, ESH-Rules, Security, Positions, Privs, Prefs, FSI Alias (724 Access, Print Services, Cerner Millennium Print services troubleshooting, Olympus, Device Viewer, WTS) CareAware / Vital Fetal Link/iBUS / BMDI /MDI/ Capacity Management 3) Ancillary Tower Applications (Key Words)- Cerner Radnet, Pathnet, Pharmnet, Laboratory, Copath, LIS, blood Bank, General Laboratory, Micro Biology, Anatomic Pathology, Bedrock, Cerner Regulatory, Knowledge of Build tools – Privmaint, Prefmaint, Bedrock, DCP Tools, Revenue cycle maintenance, CS pricing tool, Olympus. 4) Clinical Tower Applications (Key Words)- Cerner Ambulatory, FirstNet, Non-Provider(Nursing),Order/PP, PCM (PowerChart Maternity),Powerchart/ Phy Doc, Provider Service (Mpages Bedrock), Message Center, Referral management, Power Forms, Nursing Documentation, Physician Documentation, Dynamic Documentation, Behavior Health, DCP Tools, iNET Knowledge of Build tools – Privmaint, Prefmaint, Bedrock, DCP Tools, Revenue cycle maintenance, CS pricing tool, Olympus. Show more Show less
Posted 2 months ago
10.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Product Manager, Healthcare Information Systems (HIS) & Electronic Medical Records (EMR) Exp: 10- 15 years Job Summary: We are seeking an experienced and passionate Product Manager to lead the strategy, roadmap, and delivery of our Healthcare Information Systems (HIS) and Electronic Medical Records (EMR) products. The ideal candidate will possess a deep understanding of clinical workflows, healthcare regulations, interoperability standards, and the unique challenges faced by healthcare providers. You will be the voice of the customer, translating market needs into compelling product features that drive adoption, user satisfaction, and business growth. Key Responsibilities: Product Strategy & Vision: Define and articulate a clear product vision and strategy for your HIS/EMR portfolio, aligning with the company's overall business objectives and market opportunities. Conduct comprehensive market research, competitive analysis, and customer segmentation to identify unmet needs, market trends, and competitive differentiators. Develop and maintain a compelling product roadmap, prioritizing initiatives based on strategic value, customer impact, technical feasibility, and business ROI. Customer & Market Expertise: Act as the primary subject matter expert for HIS/EMR within the organization, staying abreast of evolving clinical practices, healthcare policies (e.g., HIPAA, GDPR, local regulations in India), and interoperability standards (e.g., HL7, FHIR). Engage directly with healthcare providers, administrators, clinicians, and patients to deeply understand their workflows, pain points, and emerging needs. Translate complex clinical and operational requirements into clear, concise, and actionable product specifications, user stories, and acceptance criteria. Product Development & Execution: Lead the entire product lifecycle from ideation through design, development, launch, and post-launch optimization, leveraging Agile/Scrum methodologies. Collaborate closely with cross-functional teams including Engineering, UX/UI Design, Clinical Informatics, Quality Assurance, Sales, Marketing, and Customer Success. Manage and prioritize the product backlog, ensuring alignment with the roadmap and efficient execution by development teams. Oversee the design and development of intuitive and efficient user interfaces that enhance clinical usability and patient engagement. Interoperability & Integrations: Drive the strategy for seamless integration with other healthcare systems (e.g., PACS, LIS, RCM, billing systems, public health registries) and external partners. Champion the adoption and implementation of healthcare interoperability standards (e.g., HL7, FHIR, DICOM) to ensure data exchange capabilities. Evaluate and manage strategic partnerships or third-party integrations that enhance product value. Go-to-Market & Commercialization: Partner with Marketing and Sales to develop compelling product messaging, positioning, and go-to-market strategies. Support sales enablement through product training, demonstrations, and creation of sales tools and collateral. Monitor product performance, analyze key metrics (e.g., adoption rates, user engagement, revenue), and use data-driven insights to inform product iterations and improvements. Regulatory Compliance & Quality: Ensure all product features and functionalities comply with relevant healthcare regulations, data privacy laws, and industry best practices. Work closely with legal and compliance teams to mitigate risks and ensure product safety and effectiveness. Preferred Qualifications: Demonstrable expertise in healthcare clinical workflows (e.g., inpatient, outpatient, specialty-specific), hospital operations, and administrative processes. Experience with specific EMR/HIS platforms (e.g., Epic, Cerner, Allscripts, Meditech, or leading Indian EMR/HIS systems). Experience with artificial intelligence (AI) or machine learning (ML) applications in healthcare. Certifications in Product Management (e.g., CSPO, PMC, CSM Level 5 ) or Project Management (PMP). 10+ years of progressive experience in product management, with at least 5+ years specifically focused on Healthcare Information Systems (HIS) and/or Electronic Medical Records (EMR) software. In-depth understanding of healthcare interoperability standards (HL7, FHIR) and experience with integration strategies. Strong knowledge of relevant healthcare regulations and compliance frameworks (e.g., HIPAA, local data privacy laws). Proven track record of successfully defining, launching, and managing complex software products throughout their lifecycle. Experience working in an Agile/Scrum development environment. Excellent communication, presentation, and interpersonal skills, with the ability to articulate complex technical concepts to diverse audiences (technical, clinical, business). Strong analytical and problem-solving skills, with a data-driven approach to decision-making. Ability to thrive in a fast-paced, dynamic, and highly regulated environment. Familiarity with UX principles and user-centred design methodologies. Show more Show less
Posted 2 months ago
8.0 years
0 Lacs
India
Remote
Healthcare SaaS Implementation Lead Location: India (Remote) Experience: 3–8 years Function: Digital Health | Platform Delivery | Implementation Consulting Be the person clinics trust to run their business. Script Assist is reshaping how private healthcare operates in the UK. We started with medical cannabis — now serving over 20% of the market — and we’re expanding fast into GLP-1s, TRT, and other high-growth therapeutic areas. We’re building a new category: a full-stack operating system for private pay healthcare clinics. Our tech powers everything from booking to prescription to pharmacy. We’re trusted by doctors, used daily by patients, and growing 15%+ month on month. About the Role We’re looking for an experienced Healthcare SaaS Implementation Lead to join our India-based team. You’ll lead the full lifecycle for our B2B clinic and pharmacy customers — from onboarding to adoption to success. This is not a support role. This is not account management. This is real ownership . You’ll lead platform launches, run high-trust relationships, and act as the bridge between UK-based clinicians and our product and engineering teams. You’ll map real clinical workflows to platform logic — and help shape the next wave of digital healthcare. What You’ll Do Lead onboarding and platform configuration for new clinics and pharmacies Train doctors, admins, and staff on how to use the platform effectively Serve as the primary point of contact for a portfolio of high-value B2B partners Troubleshoot issues and coordinate with support, product, and dev teams Build playbooks that scale: your work defines how we grow Contribute to strategic projects in product, ops, or commercial as we expand You’ll Thrive Here If You… Have 3–8 years’ experience in SaaS delivery, implementation consulting, or digital health Have worked at companies like Accenture (Health), Cerner, Deloitte, GE Healthcare, Innovaccer, HealthPlix, Meditech, Philips, or Eka Care Understand how clinics, doctors, and pharmacies operate — ideally in the UK or Europe Can lead high-trust calls, untangle messy problems, and turn real-world needs into platform solutions Communicate clearly — written and spoken — and bring a strong command of professional English Want a high-growth career path across delivery, product, or commercial leadership Why Join Script Assist? Serious Product: Built for real workflows. Used by doctors and patients daily. Fast Growth: 20% of UK medical cannabis, and expanding into new therapies + regions End-to-End Platform: Scheduling, consultation, prescribing, fulfilment — fully integrated Small Team, Big Impact: Work directly with the CEO, CTO, and leadership team Global Opportunity: New product lines and new countries in the next 12–24 months Ready to lead delivery for one of the UK’s most ambitious digital health platforms? Show more Show less
Posted 2 months ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Outpatient Clinical Documentation Improvement (CDI) Specialist Location: Hyderabad, India Employment Type: Full-Time Position Summary The Outpatient Clinical Documentation Improvement (CDI) Specialist is responsible for ensuring the accuracy, completeness, and compliance of clinical documentation in outpatient medical records. This role collaborates with healthcare providers, coding staff, and compliance teams to improve documentation quality, support accurate coding, and ensure appropriate reimbursement while maintaining regulatory compliance. The CDI Specialist plays a critical role in enhancing patient care quality, data integrity, and revenue cycle efficiency in an outpatient setting. Key Responsibilities Documentation Review : Conduct concurrent and retrospective reviews of outpatient medical records to ensure documentation accurately reflects the patient’s clinical condition, treatment, and services provided. Provider Education: Collaborate with physicians, nurse practitioners, and other healthcare providers to educate them on documentation best practices, including specificity and completeness to support accurate coding and billing. Query Process : Issue compliant, non-leading queries to providers to clarify ambiguous, incomplete, or conflicting documentation, ensuring alignment with ICD-10-CM, CPT, and Outpatient coding guidelines. Coding Support : Work closely with coding and billing teams to ensure documentation supports appropriate code assignment, risk adjustment, and reimbursement. Compliance : Ensure documentation meets regulatory requirements, including CMS, HIPAA, and other federal and state guidelines, to minimize audit risks. Data Analysis : Monitor and analyze documentation trends, identifying opportunities for improvement in clinical documentation processes and provider education. Quality Improvement : Participate in quality improvement initiatives to enhance patient outcomes, documentation accuracy, and organizational performance metrics. Qualifications Education : Life Science Graduate or Postgraduate. Experience : Minimum of 5 years of experience in clinical documentation improvement, medical coding, or outpatient healthcare settings. Strong knowledge of outpatient coding methodologies (ICD-10-CM, CPT, HCPCS) and risk adjustment models. Certifications (one or more preferred): Certified Clinical Documentation Specialist (CCDS) or Certified Documentation Improvement Practitioner (CDIP). Certified Professional Coder (CPC) or Certified Coding Specialist (CCS). Skills : Excellent understanding of clinical terminology, disease processes, and treatment protocols. Strong analytical skills to interpret clinical documentation and identify gaps. Exceptional communication and interpersonal skills to engage with providers and interdisciplinary teams. Proficiency in EHR systems (e.g., Epic, Cerner) and CDI software tools. Detail-oriented with a commitment to accuracy and compliance. Preferred Qualifications Experience in outpatient or ambulatory care settings, such as clinics, physician practices, or urgent care facilities. Knowledge of value-based care models and their impact on documentation and reimbursement. Familiarity with payer-specific documentation requirements (e.g., Medicare Advantage, Medicaid). Requires the ability to work independently and collaboratively in a fast-paced environment. Why Join Us? This role offers a unique opportunity to make a meaningful impact on healthcare quality and reimbursement accuracy. Join a collaborative and supportive team committed to excellence in clinical documentation, compliance, and patient outcomes at Doctus. Take the Next Step in Your CDI Career: Apply now and play a key role in shaping the future of clinical documentation integrity! How to Apply Please submit a resume and cover letter to recruiter@doctususa.com . Please include “Outpatient CDI Specialist Application” in the subject line. Show more Show less
Posted 2 months ago
5.0 years
0 Lacs
India
On-site
Job Summary: We are seeking a skilled and passionate AI Engineer with over 5 years of industry experience, including at least 2 years in the healthcare sector , to join our growing team. You will work on building and deploying AI/ML solutions that improve patient outcomes, optimize clinical workflows, and contribute to data-driven decision-making in healthcare. Key Responsibilities: Design, develop, and deploy AI/ML models to solve healthcare-specific problems such as disease prediction, clinical decision support, patient risk scoring, and medical image analysis. Collaborate with data scientists, clinicians, and software engineers to define project goals and deliver AI solutions aligned with regulatory and ethical standards. Work with structured and unstructured healthcare data (EHRs, claims, lab data, imaging, etc.), ensuring HIPAA compliance and data privacy. Evaluate and select appropriate ML algorithms, model architectures, and data pipelines. Conduct performance tuning, model validation, and error analysis to ensure clinical-grade accuracy and reliability. Translate AI models into production-ready APIs and microservices. Stay updated on the latest AI/ML developments, especially in the healthcare and regulatory landscape (e.g., FDA, HL7, FHIR). Prepare documentation and present findings to both technical and non-technical stakeholders. Required Qualifications: Bachelor’s or Master’s degree in Computer Science, AI, Data Science, Biomedical Engineering, or a related field. 5+ years of industry experience in software engineering or AI/ML development. 2+ years of hands-on experience working in the healthcare domain , with a strong understanding of healthcare datasets, standards, and workflows. Proficiency in Python and frameworks like TensorFlow, PyTorch, scikit-learn . Experience with cloud platforms such as AWS, Azure, or GCP. Familiarity with healthcare standards and data formats such as HL7, FHIR, DICOM, ICD-10, SNOMED . Strong understanding of data security, privacy, and regulatory requirements in healthcare (HIPAA, GDPR). Preferred Qualifications: Experience with medical image processing (CT, MRI, X-ray) and/or NLP on clinical text (doctor notes, discharge summaries). Knowledge of MLOps tools and practices for scalable and maintainable AI systems. Familiarity with clinical workflows , EHR systems (e.g., Epic, Cerner), and public healthcare datasets (e.g., MIMIC-III, eICU). Publications or contributions in healthcare AI conferences/journals (NeurIPS, MICCAI, etc.) is a plus. Show more Show less
Posted 2 months ago
0 years
4 - 6 Lacs
Chennai
On-site
Job Purpose The Insurance Verification Representative is responsible for obtaining and providing accurate and complete data input for insurance verifications in clients host systems Duties and Responsibilities Utilize payer web portals to obtain patients current insurance information and update the information in the client system Verify insurance information against patient’s insurance cards scanned in client system and ensure the correct and most up to date information is on the patient’s account Once updates are entered in client system, follow procedure on filing the claims Comment all actions taken in internal and client host system Work independently from assigned work queues Meets and maintains daily productivity/quality standards established in departmental policies Adheres to the policies and procedures established for the client/team Communicate effectively with leadership Maintain a professional attitude Other duties as assigned by the management team Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards Qualifications High school diploma or equivalent required Insurance Verification knowledge helpful Experience with practice management software: GE Centricity, EPIC PB, Cerner, Allscripts preferred Knowledge of individual payor websites, including eviCore, Navinet and Novitasphere Ability to work well individually and in a team environment Strong organizational and task prioritization skills Proficiency with MS Office. Must have basic Excel skillset Strong communication skills/oral and written Strong organizational skills Working Conditions Work Set-up: Onsite Work Schedule: 5:30PM to 2:30AM Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear. Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress. Work Environment: The noise level in the work environment is usually minimal. Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.
Posted 2 months ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Purpose The Insurance Verification Representative is responsible for obtaining and providing accurate and complete data input for insurance verifications in clients host systems Duties and Responsibilities Utilize payer web portals to obtain patients current insurance information and update the information in the client system Verify insurance information against patient’s insurance cards scanned in client system and ensure the correct and most up to date information is on the patient’s account Once updates are entered in client system, follow procedure on filing the claims Comment all actions taken in internal and client host system Work independently from assigned work queues Meets and maintains daily productivity/quality standards established in departmental policies Adheres to the policies and procedures established for the client/team Communicate effectively with leadership Maintain a professional attitude Other duties as assigned by the management team Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards Qualifications High school diploma or equivalent required Insurance Verification knowledge helpful Experience with practice management software: GE Centricity, EPIC PB, Cerner, Allscripts preferred Knowledge of individual payor websites, including eviCore, Navinet and Novitasphere Ability to work well individually and in a team environment Strong organizational and task prioritization skills Proficiency with MS Office. Must have basic Excel skillset Strong communication skills/oral and written Strong organizational skills Working Conditions Work Set-up: Onsite Work Schedule: 5:30PM to 2:30AM Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear. Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress. Work Environment: The noise level in the work environment is usually minimal. Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law. Show more Show less
Posted 2 months ago
10.0 years
0 Lacs
India
On-site
Greetings from Teknikoz Experience : 10+ Years Job Summary : We are seeking a detail-oriented and proactive Business Systems Analyst (BSA) to support the successful implementation and conversion of an Electronic Medical Record (EMR) system. The ideal candidate will have experience documenting business and clinical processes, engaging with end users, and translating operational needs into system requirements. Strong communication skills and the ability to work collaboratively with cross-functional teams are essential. Experience with EMR platforms or other systems in regulated industries (e.g., healthcare, finance, or pharmaceuticals) is preferred. Key Responsibilities : Collaborate with stakeholders, including clinicians, operations staff, and IT teams, to gather and analyze business and system requirements. Document current and future state workflows, including process maps, use cases, and functional specifications. Conduct user interviews, focus groups, and job shadowing to understand operational pain points and system needs. Translate business needs into clear and actionable requirements for technical teams and vendors. Support testing activities including UAT planning, scenario writing, and validation against documented requirements. Participate in data mapping, migration planning, and system validation activities. Work with the project team to ensure timely issue resolution and alignment with project milestones. Communicate effectively with technical and non-technical audiences, providing regular updates and documentation. Assist in training development and end-user readiness activities as needed. Support change management and process improvement initiatives aligned with EMR adoption. Qualifications : Bachelor’s degree in Business Administration, Information Systems, Healthcare Administration, or a related field preferred; equivalent experience in a similar role will also be considered. 3+ years of experience as a Business Analyst or Business Systems Analyst, preferably supporting software implementations or system conversions. Strong documentation skills including business process documentation, requirements gathering, and workflow analysis. Excellent communication and interpersonal skills; ability to work with diverse end users and technical teams. Experience with EMR/EHR systems or similar enterprise software in regulated industries is highly desirable. Familiarity with healthcare operations, clinical terminology, or compliance standards (e.g., HIPAA) is a plus. Proficiency in tools such as Microsoft Office, Visio, Lucidchart, Jira, or similar business analysis platforms. Preferred Qualifications : Experience with EMR systems such as Epic, Cerner, MatrixCare, or similar platforms. Understanding of data migration concepts and validation techniques. Show more Show less
Posted 2 months ago
3.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job Description: Analyst Oracle Cerner Clairvia Location: Bengaluru, Hyderabad, Chennai, Pune, Noida Minimum 3 years’ experience in Oracle Cerner Clairvia Staff Scheduling (Staff Manager, Demand Manager, Patient Assignment, Patient Progress Manager and Outcomes Driven Acuity) 1. Responsible for the day to day operations of clinical staff scheduling applications including design, build, test and maintenance. 2. Responsible for assisting with system troubleshooting, implementations and software updates. 3. Participates in system testing and validation by assisting in the development and maintenance of testing protocols, and coordinates testing with end users when applicable. 4. Coordinates tasks departmental/interdepartmentally to support Applications. 5.Works in a multidisciplinary environment to help maintain a stable and functional software application. 6. Develops, follows and keeps updated documentation on support of the system as well as adheres to change management procedures. 7. This position has an on-call rotation schedule that requires immediate off-hours response. 8. Actively maintains education and cross-training on all departmental areas of expertise. Summary: Responsible for the gathering, interpreting and utilizing of complex data to maintain stable operations and ongoing improvement of Applications. These systems may include, but are not limited to, functionality to support clinical, fiscal, and business operations. This position works in a multi-disciplinary environment that requires excellent communication skills and problem-solving abilities. The Analyst design system components, write specifications, define solutions, perform system build and create system level documentation. Show more Show less
Posted 2 months ago
3.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job Description: Oracle Health Cerner Charge Services Location: Bengaluru, Hyderabad, Chennai, Pune, Noida Minimum 3 years’ experience in Oracle Health Cerner Charge Services analyst, focused on charge tier and CDM 1. Responsible for the day to day operations of Patient Financial Services applications including design, build, test and maintenance. 2. Responsible for assisting with system troubleshooting, implementations and software updates. 3. Participates in system testing and validation by assisting in the development and maintenance of testing protocols, and coordinates testing with end users when applicable. 4. Coordinates tasks departmental/interdepartmentally to support Applications. 5.Works in a multidisciplinary environment to help maintain a stable and functional software application. 6. Develops, follows and keeps updated documentation on support of the system as well as adheres to change management procedures. 7. This position has an on-call rotation schedule that requires immediate off-hours response. 8. Actively maintains education and cross-training on all departmental areas of expertise. Summary: Responsible for the gathering, interpreting and utilizing of complex data to maintain stable operations and ongoing improvement of applications. These systems may include, but are not limited to, functionality to support clinical, fiscal, and business operations. This position works in a multi-disciplinary environment that requires excellent communication skills and problem-solving abilities. The Analyst design system components, write specifications, define solutions, perform system build and create system level documentation. Show more Show less
Posted 2 months ago
3.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job Description: Cerner PowerChart Acute Location: Bengaluru, Hyderabad, Chennai, Pune, Noida Minimum 3 years of relevant experience in Cerner Clinical and Dynamic Documentation, Women's Health module, Anesthesia, Rehabilitation (Rehab). Essential Functions: 1. Responsible for the day-to-day operations of Applications including design, build, test, and maintenance. 2. Responsible for assisting with system troubleshooting, implementations, and software updates. 3. Participates in system testing and validation by assisting in the development and maintenance of testing protocols, and coordinates testing with end users when applicable. 4. Coordinates tasks departmental/interdepartmentally to support Applications. 5.Works in a multidisciplinary environment to help maintain a stable and functional software application. 6. Develops, follows, and keeps updated documentation on support of the system as well as adheres to change management procedures. 7. This position has an on-call rotation schedule that requires immediate off-hours response. 8. Actively maintains education and cross-training on all departmental areas of expertise. Summary: Responsible for the gathering, interpreting, and utilizing of complex data to maintain stable operations and ongoing improvement of Applications. These systems may include, but are not limited to, functionality to support clinical, fiscal, and business operations. This position works in a multi-disciplinary environment that requires excellent communication skills and problem-solving abilities. The Analyst design system components, write specifications, define solutions, perform system build and create system level documentation. Show more Show less
Posted 2 months ago
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