11 Central Operations Jobs

You should have IT PMO experience and be proficient in using MS Suite. It is essential to have exposure to basic finance concepts. You should also possess experience in central operations, particularly in client timesheet closure/compliance and deriving monthly invoice inputs. Revenue estimations and forecasting will be a key part of your responsibilities. In addition, you should be highly collaborative, skilled in stakeholder management, and able to drive cross-functional alignments effectively.,

We are hiring Full Time Employment(On Roll) for Various Teams like Control Tower, First Mile & Last Mile, Central Planning and Line Haul in SCM from Executive to Manager roles. About Flipkart At Flipkart, we're driven by our purpose of empowering every Indian's dream by delivering value through innovation in technology and commerce. With a customer base of over 350 million, product coverage of over 150 million across 80+ categories, a focus on generating direct and indirect employment and a commitment to empowering generations of entrepreneurs and MSMEs, all driven by a sustainable growth strategy Flipkart is maximizing for customers, stakeholders, and the planet at large! Flipkart is a part of the Walmart-owned Flipkart Group, which also includes group companies Flipkart Health+, Myntra, and Cleartrip. Job Descriptions Line Haul Team (For Executive to Manager Role) Linehaul Operations Manager: Oversees the overall line haul operations, ensuring efficiency and cost-effectiveness. Linehaul Analyst: Analyzes data, identifies bottlenecks, and develops solutions to improve performance. Linehaul Planners: Develop and optimize routes, considering factors like distance, traffic, and delivery schedules. Linehaul Support Teams: Provide support for various aspects of line haul operations, such as vendor management and central monitoring. Line Haul Coordinators: Vendor Management: Negotiate rates and maintain relationships with independent contractors and purchased power providers. Load Management: Broadcast loads, negotiate rates, and post loads to settlement. Route Optimization: Plan efficient routes to maximize utilization of resources. Performance Monitoring: Monitor the execution of load plans and service levels. Communication and Coordination: Coordinate with other teams and stakeholders. Issue Resolution: Advise dispatch of delays or issues and ensure proper handoffs. Central Planning Team (For Executive to Manager Role) 1. Project Planning and Scheduling: Developing comprehensive project plans and schedules that outline tasks, timelines, and dependencies. Defining project milestones and deliverables, ensuring alignment with overall organizational objectives. Utilizing planning tools and software to create and manage schedules effectively. Attending meetings with stakeholders to discuss project plans, address changes, and ensure everyone is on the same page. 2. Resource Allocation: Identifying and allocating necessary resources, including personnel, equipment, materials, and budget. Optimizing resource utilization to maximize efficiency and minimize waste. Coordinating resource availability and ensuring timely delivery of materials. 3. Monitoring and Reporting: Tracking project progress against established plans and schedules. Identifying potential risks and issues, and developing mitigation strategies. Providing regular reports to stakeholders on project status, highlighting key performance indicators and potential deviations from the plan. Analyzing data and making adjustments to the plan as needed to ensure successful completion. 4. Coordination and Communication: Facilitating communication and collaboration among project teams, departments, and external stakeholders. Ensuring effective information flow and transparency throughout the project lifecycle. Resolving conflicts and addressing issues that arise during the project. 5. Risk Management: Identifying potential risks and developing risk management plans. Monitoring and assessing risks throughout the project lifecycle. Implementing risk mitigation strategies to minimize potential negative impacts. 6. Budgeting and Cost Control: Developing project budgets and managing costs effectively. Tracking expenses and ensuring adherence to budget constraints. Identifying and addressing cost overruns or potential budget issues. 7. Quality Assurance: Ensuring that project deliverables meet quality standards and specifications. Implementing quality control measures throughout the project lifecycle. Conducting quality reviews and audits to identify areas for improvement. First Mile & Last Mile Team (For Executive to Manager Role) First Mile Operations Roles and Responsibilities: Origin Management: Ensuring timely and efficient pickup of goods from the supplier or manufacturer. Transportation Coordination: Coordinating with carriers for the transportation of goods to the designated hub. Route Optimization: Planning efficient routes to minimize transit time and costs. Inventory Management: Tracking and managing inventory as it moves from the origin to the hub. Data Collection and Analysis: Gathering data on dispatch times, inward and outward shipments, and any issues like damage or expiry. Quality Control: Ensuring proper packaging and handling of goods at the origin. Communication: Maintaining clear communication with suppliers, carriers, and internal teams. Issue Resolution: Addressing any delays or issues that arise during the first mile process. Compliance: Ensuring compliance with relevant regulations and standards for transportation and handling. Technology Integration: Utilizing technologies like Transportation Management Systems (TMS) and real-time tracking to optimize processes. Last Mile Operations Roles and Responsibilities: Customer Delivery: Ensuring timely and accurate delivery of goods to the customer's doorstep. Route Optimization: Planning optimal delivery routes to minimize travel time and distance. Delivery Scheduling: Coordinating delivery times with customers. Order Tracking: Providing real-time tracking information to customers and internal teams. Proof of Delivery: Obtaining proof of delivery confirmation. Customer Communication: Communicating with customers about delivery status and any potential delays. Issue Resolution: Addressing any delivery-related issues like missed deliveries, damages, or returns. Customer Satisfaction: Focusing on providing a positive delivery experience to enhance customer satisfaction. Fleet Management: Managing the delivery fleet and ensuring vehicle maintenance. Compliance: Ensuring compliance with relevant regulations and company policies. Reverse Logistics: Managing returns and exchanges effectively. Performance Analysis: Analyzing key performance indicators (KPIs) to identify areas for improvement in last-mile operations. Team Management: Managing a team of drivers, dispatchers, and support staff. Control Tower Team (for Executive to Manager) Monitoring and Tracking: The team continuously monitors operations, tracking shipments, orders, and inventory levels in real-time. Data Collection and Analysis: They gather and analyze data from various sources to identify trends, predict potential issues, and assess performance metrics. Exception Management: Proactive identification and resolution of deviations from planned operations, such as delays, disruptions, or unexpected events, are crucial. Coordination and Communication: The team facilitates communication and collaboration between different stakeholders, including suppliers, carriers, and internal teams. Decision Making and Optimization: Based on data analysis and real-time information, the team makes informed decisions to optimize logistics, transportation, and other relevant processes. Reporting and Documentation: They generate reports on key performance indicators (KPIs) and document processes and procedures for future reference. Compliance and Risk Management: The team ensures adherence to relevant regulations and policies and identifies and mitigates potential risks. Preferred candidate profile Any UG / PG Can apply. 2 - 13 years of relevant work experience in Ecommerce, Manufacturing, FMCG, Analytics, Consulting. Strong analytical, problem solving, communication skills and teamwork. Knowledge of Network & supply planning , supply chain operations, inventory planning, demand forecasting, Control tower functions, Line haul functions is plus Hands-on experience with automation and capabilities in R/Python and SQL. Ability to influence stakeholders Data Management skills

KEY RESPONSIBILITIES Drive operational initiatives by deeply collaborating with Central leadership and Regional teams Work with operational leads to redefine current business processes End to end program management of key operational initiatives Cross-functional collaboration to ensure timely project conclusions Develop and maintain dashboards for tracking key business metrics REQUIREMENTS 3 to 8 yrs. of professional work experience, in on ground / central operations in FMCG/ startup environment. Should have had a team handling experience in the previous role Deep interest in operational-driven problem solving Ability to think creatively about business problems and implement sustainable solutions. Good stakeholder management skills. Excellent analytical and communication skills. Passion to work in a high growth environment

Key Responsibilities Process mortgage loan applications, documentation, and disbursal Ensure compliance with internal policies and regulatory guidelines Coordinate with credit, legal, and technical teams Maintain accurate records in the loan origination system (LOS) Handle customer queries and ensure smooth communication Prepare reports and support audits Support the sales team with operational needs Requirements Graduate (MBA/Finance preferred) 7 -12 years of experience in mortgage/loan operations Strong knowledge of home loan processes and regulations Good communication and system handling skills

As part of this role, you will be required to collaborate closely with various Business Units including IBG, GTS, T&M, SU, Central Operations, and Branch Operations. Additionally, you will be responsible for engaging in discussions, interactions, and meetings with end customers to ensure effective communication and understanding of their needs. This position entails building strong working relationships with internal teams and external stakeholders to drive successful outcomes and deliver high-quality service. Your ability to effectively communicate, collaborate, and coordinate with multiple teams and customers will be essential in achieving overall business objectives and maintaining positive relationships.,

Roles and Responsibility: To maintain TAT & timely revert to Internal queries/Auditors. Collaborate with Internal teams and communicate effectively with stakeholders. Compilation of data for handling over to Internal control/auditors/Compliance. Maintain Data/MIS for daily working. Reconciliation of data related to Loan accounts at different parameters. Key Skills: Good knowledge of KYC. Proficiency in MS Word and Excel. Effective communication and writing skills. Should be able to work in a cross functional environment. •

Role & responsibilities Developing and Implementing HR Programs: This includes designing, developing, and implementing HR policies, procedures, and programs related to their specific area of expertise. Providing Expertise and Guidance: To Serve as a resource for other HR teams and business leaders, providing guidance and support on best practices and strategic initiatives. Driving Innovation: Is responsible for identifying and implementing innovative solutions to improve HR processes and employee experience. Ensuring Compliance: To ensure that all HR practices and programs comply with relevant laws, regulations, and company policies. Measuring and Evaluating Effectiveness: To monitor and evaluate the effectiveness of HR programs and initiatives, making recommendations for improvement. Building Relationships: To build and maintain strong relationships with internal stakeholders, including senior leadership and HR business partners. Employee Engagement: To involve in initiatives to improve employee engagement, such as surveys, feedback mechanisms, and action plans. Organizational Effectiveness: To focus on organizational development, working to improve organizational culture, structure, and processes.

Job description Roles & Responsibilities: Ensure smooth functioning of all healthcare operations in the assigned hospital. Responsible for day to day operations of the branch focusing on customer service, quality, people management and process adherence. Handling the revenue of the hospital. Ensure smooth functioning of the assigned branch. Tracking branch performance. Focus on patient satisfaction and quality. Credit billing status to be monitored. Pending ALs to submission of bills. Checking of Counsellors reports daily for Advise Vs Converted / Counselled. Conducting Weekly and Monthly reviews with Counselors, Floor managers and PCA. Report to be submitted to Management. Giving On Job training to Counselors, Patient care associates. Random Counseling. Random Patient Calls (Post OP Patients, General Patients, Emergency Cases) Interaction with Doctors about Targets, High Value Cases & Procedures. Co-ordination with Surgeons. Attending to patient Complaints of your zone & speaking to them personally. Prepare monthly tour plan and submit for approval. Daily and monthly report with summary of area with explanation. Define and drive Standard Operating Procedures for service excellence. Kindly share your updated resume to anusha.t@dragarwal.com/karthikeyan.p@dragarwal.com Contact/WhatsApp to Anusha Talapaneni/Karthik - 9566082242/9176123486

Designation Centre Director Work Location - BASF Dahej Reporting to Cluster Operations Manager Shift Time - 8am to 5pm Qualifications Degree in Early Childhood Education (preferred)/ Any Masters degree Experience 6-8 years managing similar set up (ideal) Or 6-8 years of retail / customer service / client servicing background Or Young mothers willing to get back to work, with a team handling experience and customer orientation Work Timings Weekdays 9 hours 2 Saturdays half days Competencies & Skill Set Good inter personal skills to handle parents and internal team. High level of customer orientation. Should be able to handle walk ins and convert to admissions Self-driven and attention to detail High sense of ownership and responsibility. Problem solving ability and MUST be a team player Possess working knowledge in Early Childhood Education Must be Tech friendly, needs to know Ms Office with a flair for numbers Main Responsibilities Responsible for entire Centre Operations and managing the team Responsible for conversions and admissions Single point of contact for parents and team Mentor and coach the team Responsible for Profit & Loss of Centre Interested candidates Please connect with HR -mohini Connect No- 8356004507 Email - mohini.m@klay,co.in

- Handling the Center independently in Gurgaon - 20-25 staff of housekeeping, kitchen, Psychologists, Doctors etc. - Patients of around 50 - Attending inquiries and converting to admissions and checking accounting and follow-ups - Billing follow-ups Required Candidate profile Experience of handling a team independently is a must-have Elder Care, Rehab experience is good to have. Candidate from facility management, hospital management can apply

Role/ Designation - Closure Team (AM / DM) Sub Department - Central Operations Experience - 4/6 years of relevant work experience in Bank / NBFC Key Responsibilities: Expertly manage the processes of loan foreclosure, cancellation, and rebooking to ensure seamless transitions and customer satisfaction. Efficiently handle Repo and SOD accounts, ensuring accurate and timely updates. Process waivers and refunds for both active and closed accounts, maintaining meticulous records. Work closely with internal teams such as Customer Service, Collections, Sales, and Branch Operations to streamline processes and enhance customer experience. Ensure timely and accurate updates of transactions in loan accounts, maintaining data integrity. Identify opportunities for process improvements in the reconciliation workflow and implement best practices to enhance efficiency and accuracy. Ensure all activities comply with internal policies and regulatory requirements. Skills Required: Managing and supervising a team: Leading, training, and overseeing the work of closure team members. Ensuring accurate and timely loan closures: Overseeing the process to ensure all necessary steps are completed efficiently and in compliance with regulations and internal policies. Handling complex loan closure issues: Utilizing analytical and problem-solving skills to resolve any discrepancies or challenges that arise during the closure process. Working with various stakeholders: Communicating effectively with borrowers, internal departments (e.g., legal, credit), and potentially external parties. Utilizing relevant systems and tools: Employing accounting software and Microsoft Excel for data analysis, reporting, and process management. Meeting strict deadlines: Ensuring all closure activities are completed within established timelines.