226 Centos Jobs - Page 9

Job Purpose Middleware Admin job purpose is to : 1.Design the Customer facing application flow to get it served efficiently. 2.Plan/design the architecture for application. 3.Monitor the application performance and server compute. 4.Plan and execute the Drills with minimum RTO and RPO. 5.Handle the partner team impart KT and help with designing roaster for the team to follow. 6.Work on migrations and Restoration drills. 7.Work towards maintaining the compliance points across all the environments. 8.Work on formulating backups on respective servers for backup and receovery. 9.Work on Critical P1 issues and trouble shoot the problem and provide the resolutions on priority. 10.Track and maintain the Incident and Change Management Process and adhere to all Governance activities Duties and Responsibilities A-Minimum required Accountabilities for this role Project Implementation: 1.Understand the Application requirement/Load from Functional teams and create a design accordingly. 2.Responsible for Installation and configuration of Application Servers on different middleware technology stacks. 3.Configuration to make application accessible over secure protocol. 4.Setup routes for the incoming and outgoing API and application requests flows for the end users 5.Seamlessly Integrate Web and app servers to serve the Customer load and to maintain the performance of the application to the end users. Troubleshooting: 1.Track the Application/Request Flows. 2.Should be able to guide the customers on their requests and to resolve them efficiently. 3.Understand and implement the switchover and switchback processes as a part of DR/HA drills. 4.Understand and scale the environments based on stats and performance of env over past months/quarter. Team Handling: 1.Work in continuous sync with the partner team and get the scheduled and BAU tasks done efficiently. 2.Understand the pain areas for team members and align support/KT for the partner team. 3.Handling the Off-Role technical team plan their shifts to have un-interrupted support 24*7. Continuous Learning: 1.Keep learning new devops tools and try and incorporate the same to streamline the on-going processes. 2.Focus on reducing the manual tasks and automate the tasks to reduce the execution time. Key Decisions / Dimensions Technology Stack:Selecting appropriate Technology stack based on requirement and application flow post discussing with Stakeholders/Vendors/Functional teams. Customer API Flows :Plan and decide on request flows to minimize the hops and to get optimum results. Mentorship :Decide and take call on guiding and planning the training sessions to partner teams to make them perform efficiently and avoid manual mistakes. Security and Compliance :Plan for compliance activities implementations based on downtime provided and adhere to infosec requirements. Major Challenges Co-ordinating with different application stake holders and support them in onboarding new applications/enhancements and maintain the support throughout. To make all application environment Compliance in terms of VAPT and Appsec closures. To maintain RPO and RTO during the application environment switches. To maintain consistency among the Pre-Prod, Prod and DR environments. Try and Maintain 100% uptime for all the Core applications under support. Required Qualifications and Experience Qualifications: Minimum qualification required is B.E./B.Tech/BSC-IT with minimum of 4+ Years of experience in Middleware Technologies. Work Experience Should have good analytical and problem-solving skills. Should have strong ownership. Should have good communication skills. Operating Systems:Experience in Windows 2008 R2/2012/2016/2019 Server, & Linux RedHat, CentOS, Debian along with scripting knowledge. Installation and configuration of Application Servers [Jboss/WAS/Tomcat]. Troubleshooting knowledge on Application/Request Flows. Knowledge on SSL Configuration and its troubleshooting. Setting up Webservers {Apache/IHS/OHS} and its troubleshooting. Integration of Webservers to App servers. Backup and Recovery:Experience of App Backup and Disaster Recovery methods, with DR drill

Job Purpose Database Administrator job consist of capacity planning, installation, configuration, database design, migration, performance monitoring, security, troubleshooting, as well as backup and data recovery Duties and Responsibilities Provide 24x7 support for mission critical production databases. Excellent written and verbal communication MS-SQL Database Installation/Configuration, monitoring, managing, and maintaining production databases. MS-SQL database migration and upgrade Experience of DB Backup/Restoration and Disaster Recovery methods Implementing replication solutions such as Always-on, setup monitoring tools, optimizing resources, etc. SQL query tuning hands-on experience Data Governance, Data security and compliance. Implementation various database automation techniques to reduce operational overhead. Experience in installing, managing, monitoring 2014/2016/2017/2019 Managing On-premises SQL Servers, and Azure Cloud VM services Experience in SQL Server DB Creation, User creation and Permissions, Object creation etc. Required Qualifications and Experience a)Qualifications Minimum qualification required is B.E./B.Tech/BSC-IT with minimum of 5+ Years of experience in MS-SQL DBA b)Work Experience Should have good analytical and problem-solving skills. Should have strong ownership. Should have good communication skills. RDBMS:Experience in MS SQL Server 2014/2016/2017/2019, & knowledge of Postgres 12, 13, 14 etc Operating Systems:Experience in Windows 2008 R2/2012/2016/2019 Server, & Linux RedHat, CentOS, Debian Backup and Recovery:Experience of DB Backup and Disaster Recovery methods, with DR drill

o Installation, configuration, troubleshooting and administration of Linux OS o Virtualization (kvm,hyper-v,vmware) o Disk Management, LVM, File Systems, o RAID - Software/Hardware o Permissions (chmod) o Linux Logs Linux networking & Firewalls Required Candidate profile Knowledge of FTP, TELNET, SCP RSYNC to transfer files etc, DNS Servers and Troubleshooting, Web Servers, Databases, setup hosting for Multiple Domains ,Emails etc. CentOS 6,7,RHEL,Ubuntu etc.

Manage Data centre Server Infrastructure, Backups, Domain Controller File Server, DB Servers Install, Config & Administration of Windows Server 2008/2012/2016, Virtual (Hyper-V, VMWare, KVM), Linux (RedHat, SUSE, CentOS etc.) ITIL Process knowledge Required Candidate profile Min 1-5 yrs exp Sys Admin (Windows, Linux, Storage,etc) Knowledge of Server Clustering Virtualization Storage Protocol & system DC & DR operation Cert MCSE, MCSA, VMware, Linux & Storage will be pref

Designation : Windows Server Admin Experience : 4+ Years Location : Navi Mumbai ( Juinagar) Mindspace IT Park [WFO] Immediate Joiners Skills : • Proficiency in Windows Server (2012, 2016, 2019, 2022) and Linux (RHEL, CentOS, Ubuntu). • Experience with virtualization platforms (VMware, Hyper-V). • Understanding of networking fundamentals (TCP/IP, DNS, DHCP). • Experience in IIS, FTP, SFTP, Active directory, GPO, File Server. • Excellent problem-solving and analytical skills. • Strong communication and interpersonal skills. • Ability to work in a fast-paced environment and prioritize tasks effectively. Qualification : • Graduation or Post Graduate Certification : • Certifications such as MCSA, MCSE, or RHCE, are highly desirable Sincerely, Varsha L TS

Manage Data center Facility, Server Infra, Backups, File Server, DB Admin of server env– HP-Unix, Clustering, Virtual Server env (Hyper-V, VMWare, KVM), Linux (RedHat, SUSE, CentOS) Hands on Clustering, Virtualization, Storage Protocol, DC & DR ops Required Candidate profile Min 5 yrs of hands-on exp as System Administrator Perform root cause analysis for problems and major incidents Candidate with Certification of Unix, Linux, VMware & Storage System will be preferred

Provide 24x7 support for Linux server environments. Perform system administration, maintenance, and troubleshooting for Linux servers. Manage and execute Linux server migrations and upgrades. Monitor system performance and ensure high availability. Implement and maintain security policies and procedures. Document system configurations and procedures. Collaborate with other teams to ensure seamless service delivery. Qualifications: Bachelors degree in computer science, Information Technology, or a related field. 4-5 years of experience in Linux server administration. Proficiency in Linux distributions such as Red Hat, CentOS, and Ubuntu. Strong problem-solving skills and ability to work under pressure. Excellent communication and teamwork skills. Experience with scripting languages (e.g., Bash, Python) is a plus.

On-site engineer should have good Knowledge on Linux Operating System. 1+ yr of exp in Linux Operating System like CentOS, Ubuntu. Strong Exp in LVM & NFS. Good Exposure in SAMBA Server. Installation and up gradation of OS, Kernel and additional Packages using RPM and YUM Should be RHCE certified engineer Candidate must be ready to successfully complete CCNA certification

JR REQ --Linux Admin --4to8year----Chennai---Neha Verma --- TCS C2H ---900000

Knowledge on CentOS , Ubuntu, ESXI, Debian, Nutanix, AHV etc , network devices and middle ware etc Audit experience on Server,Network devices,custom OS etc. Knowledge in Server Migrations/optimization Expertise in physical,dedicated,cloud servers Required Candidate profile Exp/Expertise Project Planning Exp/Expertise Open-source software/tools security testing Exp/Expertise on governance document and review Exp/Expertise Vulnerability Assessment & Risk Management

Expertise in Linux System Administration (Red hat, Ubuntu, CentOS) (Including installation, configuration, maintaining, patching, upgrades and monitor servers and troubleshoot)Strong skill sets of Windows Services and Linux Daemons Required Candidate profile Mandatory: Sincere & Proactive Self-motivated Logical bent of mind (Analytical) Team player Flexible/adaptable Strong communication skills (both written and verbal).

Roles and Responsibilities Install, configure, and maintain Linux servers using various distributions such as CentOS, Red Hat Enterprise Linux (RHEL), SUSE, Ubuntu. Perform system administration tasks including user management, group policies, file permissions, and access control. Configure network services like HTTP/HTTPS protocols on firewalls and routers. Manage storage systems using LVM (Logical Volume Manager) for logical volume creation, extension, and migration. Troubleshoot issues related to Linux installation, configuration, and networking. Desired Candidate Profile 1-5 years of experience in Linux Administration with a focus on server-side operations. Proficiency in at least two Linux distributions (Centos/Redhat Linux/SUSE/Ubuntu). Strong understanding of basic networking concepts including TCP/IP protocols. Knowledge of LVM (Logical Volume Manager) for managing storage systems.

Should have experience working with Semiconductor Industry/project Linux + NetApp Storage or Linux + AWS + Terraform + Ansible (Automation tool exp) Required Candidate profile Immediate joiner preferred

Roles and Responsibilities: You will be a backend developer who will be designing/developing features/integrating components/testing Sev One - Network Performance management technology that allows customers to view their whole IT systems from application through containers and storage. As a backend developer you will apply your deep expertise NPM product feature enhancements as per product priorities. Develops features to advance our Solutions (SDWAN, SDN, WiFi). Designs and implements solutions independently Attends and participates in various Engineering meetings for the team Documents and tests said features Understanding the feature requirements and work closely with product team to evolve the requirement and Documenting the acceptance criteria. Writes automated unit, functional and integration tests as needed Build tools and automation to assist in troubleshooting customer issues. Participate in code reviews with the team Active participation in agile ceremonies. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise 9 to 12 years of strong software development work experience with : - Excellent C++ OR GO Lang programming skills. - Hands on with MySQL or any other relational Data Base - Experience with Linux / Cent OS / RHEL - Experience with Python programming skills. - Familiarity with RESTful APIs - Hands on with deployment models like Docker and Kubernetes. - Exposure and understanding of AWS, Azure& GCP Preferred technical and professional experience Exposure to usage of Open Source software. Exposure/understanding of docker and kubernetes as deployment models. Experience with software security issues. Understanding of message broker like Kafka. Exposure and understanding of AWS, Azure& GCP. Exposure to Terraform Enterprise networking background.

Linux, Patch managements Hardening and secure hardening and fixing vulnerable observations, Driving the assigned project. Experience in implementing security, improvements by assessing current situation, Any other work entrusted by the Bank from time to time, Knowledge in shell scripting and automations of IT jobs, DR switch over experiences, OS Cluster Configuration, Configuration hardening, Inventory management, License management, release management, DC and DR syncing, LDAP ,NTP, SIEM, PIM integrations

Dear Candidates, We are hiring for the position of " Linux OS (RHEL, CentOS, SUSE, Oracle Linux, Unbuntu Admin / Specialist" , Kindly find below details. Payroll Company Name : Rigved Technologies (https://www.rigvedtech.com/) Client :Confidential Job Location : Bangalore (WFO) Experience Required : 5 Years - 10Years Designation : Linux OS (RHEL, CentOS, SUSE, Oracle Linux, Unbuntu Admin / Specialist Job Summary: We are looking for an experienced Linux OS Administrator specializing in RHEL , CentOS , SUSE , Oracle Linux , and Ubuntu environments. The ideal candidate will have a strong background in managing, configuring, and troubleshooting Linux-based operating systems in an enterprise environment. The role involves maintaining system performance, security, and availability, as well as providing expert support for infrastructure and application environments. Key Responsibilities: Linux OS Management : Install, configure, and maintain various Linux distributions (RHEL, CentOS, SUSE, Oracle Linux, Ubuntu) on physical and virtual machines. Perform OS upgrades, patches, and security updates to ensure systems are up-to-date and compliant. Ensure high availability and performance of Linux systems by performing regular tuning and optimization. Minimum of 5+ years of experience administering Linux-based systems (RHEL, CentOS, SUSE, Oracle Linux, Ubuntu). Experience with system installation, configuration, administration, and maintenance in production environments. Hands-on experience with system patching, performance tuning, and troubleshooting. INTERESTED CANDIDATE CAN SHARE RESUME ON anshu.baranwal @rigvedtech.com Anshu Baranwal | HR - Senior Talent Acquisition Specialist

About The Role : Provide support for Unix/Linux systems, including installation, configuration, and maintenance. Provide L3 support to resolve complex technical issues related to Linux systems and applications. Collaborate with other teams to diagnose and troubleshoot cross-functional issues, ensuring timely resolution. Maintenance of multiple Linux systems, including patching & upgradation Develop and maintain backup and recovery strategies for Linux systems, ensuring data integrity and availability. Perform regular backups and test recovery procedures to minimize downtime in case of system failures or disasters Conduct regular security audits and vulnerability assessments, and apply necessary patches and updates. Configure and manage firewalls, intrusion detection/prevention systems, and other security tools. Deep understanding of OS and its management including kernel level troubleshooting Experience with Linux servers in virtualized environments. Familiarity with the fundamentals of Linux scripting languages.

About The Role :: Role as GCP Architect and L3 in multiple projects. Cloud Automation with Terraform (IaC) in production environment (Mandatory) Design HLD & LLD architecture on GCP. Communicate on architecture, solution to business and sr. executives. Plan execute POCs to evaluate tools and solution feasibility. Plan and execute GCP Landing Zone with automation (IaC) Plan and Execute cloud migration. Represent in client meetings. — Technical Experience: 7 to 9 - years of experience and strong understanding of GCP (Google Cloud Platform) environment and relevant experience is mandatory on ( DevOps CI/CD, GCP Compute, Storage, IAM, Database, Networking, Security, Cloud Billing, Kubernetes and Tenants Onboarding ) Must have hands on experience with Terraform scripts and GitLab to setting up cloud foundation including IaaS and PaaS services using Terraform codes. Well versed to make use of GCP fast fabric stages and modules to deploy various GCP resources and services. Good skills on DevOps life cycle CI/CD Experience on building templates as Infrastructure as a code such as Terraform or resource/deployment manager. Build and configure VPCs, VPC peering, VPC SC perimeters, Firewall Rules, security groups, and user access to GCP cloud system and services. Experience working on cloud migration projects from onprem to GCP. Should have Sound understanding of SQL Database technologies (DB2, PostgreSQL, MS SQL, Oracle) Experience on planning, deploying, and maintaining GCP GKE application clusters. Build, configure, and manage cloud compute running on Linux and centos OS and data storage infrastructure for multiple instances of Google Cloud Platform. Should have a complete understanding of E2E applications hosted on GCP cloud and should be able to explain to technical teams. Should have experience in architecting and developing solutions, Quick learner and understand new/emerging technologies solutions in the cloud.

Roles and Responsibilities of Unix Tower SME would include As a Subject Matter Expert (SME) Linux Administrator, you will be responsible for overseeing the configuration, maintenance, and optimization of Linux-based systems Individual Contributor to resolve complex issues . Monitor system performance, troubleshoot issues, and implement performance tuning measures. Implement and enforce security policies and procedures to protect Linux environments. Conduct root cause analysis and provide solutions for complex system problems. Monitor and address potential security vulnerabilities and threats. Develop and maintain automation scripts for system administration tasks using tools such as Bash, Python or perl . Implement configuration management solutions like Ansible and Puppet. Be part of Disaster Recovery procedures. Drive Service Improvement Programs. Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Effort estimation/reviews on need basis for new projects. Mentoring and guiding Team members . Mandatory Skillset Installation and configuration of Red hat/Ubuntu/Centos linux servers . Maintenance and troubleshooting of Solaris/Linux/Ubuntu/Centos servers . Patching of Linux servers and Vulnerability Remediation. Maintenance of Servers on AWS/VMWare Cloud . Knowledge on VMWare , LDAP Authentication, Samba Knowledge of VCS, VXVM . Knowledge of Ansible Puppet . Knowledge on one scripting language python, perl or Shell.

Responsibilities Implement and automate infrastructure solutions that support IBM Cloud products and infrastructure Build & Set up test automation and pipeline frameworks Administer automated CI/CD systems and tools for development and test teams Support the compliance and security integrity of the environment Partner with other teams, managers and program managers to develop alerting and monitoring for mission-critical services Support development of new and enhance existing capabilities for our compute infrastructure services Provide technical escalation support for other Infrastructure Operations teams Required education Bachelor's Degree Required technical and professional expertise 5+ years of infrastructure engineer with proven record for delivering high-quality, large-scale solutions 5+ years of working knowledge with one or more operating systems:RHEL, CentOS Linux, and Windows Servers Working knowledge with one or more Virtualization technologies:Citrix Hypervisor, VMware vSphere, Ubuntu KVM, etc. Working knowledge with one or more programming tools:Bash, PowerShell, Python, Ruby and Go. Working knowledge with one or more key infrastructure tools/products:Active Directory, Ansible, Chef, etc. Working knowledge with Container technologies:Kubernetes, Docker, etc. Working knowledge with Monitoring technologies:Zabbix, Splunk, etc. Working knowledge with Network and Storage technologies Working knowledge with ServiceNow, JIRA, Confluent, and GitHub Preferred technical and professional experience Hiring manager and Recruiter should collaborate to create the relevant verbiage.

Responsibilities As a Linux Administrator L2, he/she will assume a senior-level role in the administration, optimization, and support of Linux-based systems within the organization. This advanced-level position requires a comprehensive understanding of Linux principles, technologies, and best practices, as well as the ability to lead cross-functional teams in ensuring the stability, security, and performance of Linux environments. You will need to visit the domestic client's offices / data centres on a daily basis or on an as-needed basis as part of this role. Responsibilities: Linux System Leadership:Lead the design, implementation, and maintenance of Linux-based systems, including server infrastructure, virtualization platforms, and container environments, ensuring scalability, reliability, and performance. System Optimization:Develop and implement strategies to optimize Linux systems, including kernel tuning, file system management, and performance monitoring, to maximize efficiency and resource utilization. Security Management:Implement and maintain security measures to protect Linux systems from security threats and vulnerabilities, ensuring compliance with security policies and regulatory requirements. High Availability and Disaster Recovery:Design and implement high availability and disaster recovery solutions for Linux environments, including clustering, replication, and backup strategies, to ensure business continuity and data protection. Automation and Scripting:Develop and maintain automation scripts and tools to streamline system administration tasks, improve efficiency, and enforce configuration management best practices. Troubleshooting and Issue Resolution Leadership:Serve as a subject matter expert in troubleshooting Linux-related issues, providing guidance and leadership to resolve complex problems and minimize downtime. Documentation and Training:Develop and maintain comprehensive documentation for Linux systems and processes, including configuration guides, standard operating procedures, and incident reports. Provide training and mentorship to junior Linux administrators as needed. Collaboration:Collaborate with cross-functional teams, including system administrators, network engineers, and application developers, to support Linux infrastructure requirements and initiatives. Participate in architectural discussions and provide recommendations for system improvements and enhancements. Ready to work on 24/7 shifts to support client requirement Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise 5+ years of experience in Linux administration or related roles, with demonstrated leadership in administering and optimizing Linux-based systems. Expertise in Linux operating systems, including Red Hat Enterprise Linux (RHEL), CentOS, Ubuntu, and Debian, with proficiency in system installation, configuration, and troubleshooting. Strong understanding of networking, storage, and virtualization technologies in Linux environments. Experience with automation tools and scripting languages such as Shell, Python, or Perl. Knowledge of security best practices and tools for Linux systems, including firewalls, intrusion detection/prevention systems, and vulnerability scanning. Excellent analytical, problem-solving, and communication skills, with the ability to lead cross-functional teams and collaborate effectively with stakeholders at all levels. Willingness to work in nights shifts or support 24 x 7 Coverage as per the Business needs Preferred technical and professional experience You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work Intuitive individual with an ability to manage change and proven time management Proven interpersonal skills while contributing to team effort by accomplishing related results as needed Up-to-date technical knowledge by attending educational workshops, reviewing publications

Responsibilities The infrastructure running industries like transportation, energy, insurance, banking, or healthcare is quickly changing as the world’s relationship with technology evolves. Companies have more choices than ever before between on-premises, off-premises, or a hybrid approach. As an Infrastructure Specialist, you will be responsible for keeping up with the latest and greatest of these changes and for using your expertise to deliver cloud solutions that meet the needs of our customers and products. Your primary responsibilities include: Accountable for contributing to the life-cycle-management of the server environment and the subsystems/components. Establish strong working relationships with key IBM stakeholder organizations to support the creation of Create Bare Metal analytics and failure rates for servers and components. Take ownership of identifying top issues impacting customers and server reliability Work within a strong team environment to drive root cause analysis and corrective action for those top issues. Manage assigned projects aimed at improving diagnosability and MTTR to reduce overall resolution time. Utilized communications skills to effectively communicate the status of committed projects and escalations for Compute Operations management. Partner with other teams, functional managers, and program managers to enable the delivery of mission-critical infrastructure services to our target market. Required education Bachelor's Degree Required technical and professional expertise 10+ years working in high-performance engineering team Experience in Cloud server management and troubleshooting, network, windows server management, Aws cloud and automation, cloud monitoring, GitHub, kubernetes, Linux, 10+ years of working knowledge with one or more operating systems:RHEL, CentOS Linux, and Windows Servers. Working knowledge with ServiceNow, JIRA, Confluent, and GitHub Preferred technical and professional experience In-depth understanding and working knowledge with server technologies Working knowledge with how Virtualization, Network, and Storage technologies work in the data center and cloud environments Working knowledge with ServiceNow, JIRA, Confluent, and GitHub ITIL Foundation V4 certification is a plus Excellent verbal and written communication skills Highly responsible, motivated, able to work with little direction Ability to troubleshoot complex problems and customer issues

- Performance/Automation/System testing; - Robot, Selenium, qTest; - automating test frameworks; - system manageability domain (Server, Storage, networking, virtualization)-must; - Test Automation technologies; - python/Perl scripting; Required Candidate profile - Expertise in one or more Linux (CentOS/Ubuntu); - Review the current development test framework and processes; - Track metrics such as testing coverage, defect densities, open defects, etc

Preferred candidate profile We are looking for a Linux Administrator at least 3 years of experience who will be responsible for installation and configuration of webserver and database server. The ideal candidate should have knowledge of deployment of websites. who will be responsible for designing, implementing, and monitoring the infrastructure and knowledge of docker ,CI/CD. 1.In depth knowledge of Linux: RedHat, CentOS, Debian, etc. 2.Solid knowledge of installation and configuration of Webserver(Nginx or Apache), database server(MySQL, PostgreSQL, MongoDB). 3. knowledge about the cloud service like AWS, Azure, Digitalocean. 4. knowledge about the networking like Switches, router, firewall. 5. Knowledge of docker, CI/CD and terraform 6 Knowledge of deployments of website in different language like PHP, NodeJS, python on production server

Responsibilities Members of our Advanced Customer Support team are talented specialists, integral to the operations of the IBM Cloud support organization. Our engineers focus on delivering a positive, customized experience to our end users, working with a wide variety of tools at their disposal. Customer satisfaction is your key focus and you will be a significant contributor delivering IT Support that will delight our IBM Users. You'll be comfortable in technical environments and quickly be able to analyze complex multi-system issues. Our Security Support Engineers work closely with our end users to troubleshoot and resolve issues surrounding their cloud-based security products Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise A strong knowledge in the following areas is recommended: Intermediate knowledge of Operating System Principals (Windows, Linux, VMware) Strong troubleshooting/analytical skills (log parsing, deep-dive testing, etc) A strong understanding of Networking, Gateways, Firewalls, & Routing SSL Certificates VPN, OpenVPN, Authentication Network Protocols, TCP/IP, OSPF, RIP, DNS, VLAN Other responsibilities include: Diagnose and troubleshoot issues reported by IBM Cloud customers. Effectively communicate with customers and partners via phone, chat and case regarding technical issues. Document and track customer cases from start to finish ensuring customer expectations are properly managed and that technical issues are resolved to the customers Work with various internal teams, and management to diagnose and resolve critical issues. Preferred technical and professional experience Industry certifications related to network & security technologies such as CISSP, CEH, CCNA Experience with Cisco, Juniper/JunOS, Vyatta is a strong plus. Linux (CentOS/RedHat,Ubuntu/Debian) Troubleshooting