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5.0 - 10.0 years

8 - 12 Lacs

chennai

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We are looking for a highly organised and result-oriented Center Head to take full ownership of clinic operations, patient experience, business development and team performance. This is a non-clinical, leadership role ideal for professionals with strong healthcare management or service industry operations experience who can ensure smooth functioning and growth of the center. Role & responsibilities Operations Management: Oversee day-to-day operations including scheduling, staff coordination, inventory management and process efficiency. Business Growth: Increase patient footfall through marketing activities, corporate tie-ups, referral programs and local outreach. Team Leadership: Recruit, tr...

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3.0 - 8.0 years

2 - 4 Lacs

diamond harbour

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Responsibilities: * Lead center operations & staff development * Manage sales & marketing strategies * Oversee patient care & relations * Ensure medical standards & compliance * Collaborate with hospital management team

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1.0 - 5.0 years

2 - 3 Lacs

hyderabad, himayathnagar

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*URGENT* - Language Requirements: English & Telugu (Hindi plus) - Ireland Specialized counselling expert is mandatory - Strong knowledge of admissions, visa procedures, & academic requirements - Counsel students and parents about study destinations

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4.0 - 7.0 years

2 - 4 Lacs

hyderabad

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We are looking for a highly skilled and experienced Centre Manager to lead our branch operations at Vijaya Diagnostic Centre. The ideal candidate will have a strong background in healthcare management and excellent leadership skills. Roles and Responsibility Manage daily operations of the centre, ensuring smooth functioning and high-quality patient care. Oversee staff performance, providing guidance and training to improve overall efficiency. Develop and implement strategies to enhance customer satisfaction and increase market share. Maintain accurate records and reports, ensuring compliance with regulatory requirements. Foster a culture of excellence, promoting teamwork and collaboration am...

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5.0 - 10.0 years

7 - 12 Lacs

bengaluru

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As an Enterprise Architect & Technical Owner position in IBM’s CIO organization, to manage delivery of voice services for IBM employees. Includes IBM’s Enterprise Architect & Technical Owner position in IBM’s CIO organization, to manage delivery of voice services for IBM employees. Includes IBM’s phone systems which are used globally to support various business operation requirements, managing operational complexities, complying with regulatory requirements, identifying technical solutions to meet various types of phone system needs, and managing business requirements. The position serves as a leader & focal point for application customization, configuration, security, and support activity f...

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0.0 - 3.0 years

2 - 6 Lacs

mumbai

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As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their...

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0.0 - 3.0 years

2 - 6 Lacs

mumbai

Work from Office

As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their...

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1.0 - 2.0 years

4 - 8 Lacs

vuyyuru

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JOB DESCRIPTION Job Purpose Responsible for doing village surveys, getting new customers, do CGT, house verification and income assessment, do quality sourcing, ensure collections and recoveries are done as per the group/centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location Duties and Responsibilities Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers Collect all information needed for sourcing, data entry / upload and/or validate documents on...

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1.0 - 2.0 years

4 - 8 Lacs

gonda

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JOB DESCRIPTION Job Purpose Responsible for doing village surveys, getting new customers, do CGT, house verification and income assessment, do quality sourcing, ensure collections and recoveries are done as per the group/centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location Duties and Responsibilities Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers Collect all information needed for sourcing, data entry / upload and/or validate documents on...

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2.0 - 3.0 years

2 - 5 Lacs

agra

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JOB DESCRIPTION Job Purpose “This position is open with Bajaj Finance ltd.” Duties and Responsibilities Responsibility is to achieve AOP targets of Touch free collections for all products and verticals. Enhancing revenue from Nil Pos, Penal collection and partner commission Driving Seat utilization Exploring new digital channels. Revenue generation through Penal collection and partner commission Required Qualifications and Experience "? Graduate/Post-graduate with 2 to 3 years Call Center experience ? Excellent communication and Leadership skills ? Knowledge of Dialer & campaign management ? Data analysis & Channel Strategy ? Coordination with inter department viz. Analytics, IT ? Vendor Man...

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1.0 - 2.0 years

3 - 4 Lacs

laharpur

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Job Purpose Responsible for doing village surveys, getting new customers, do CGT, house verification and income assessment, do quality sourcing, ensure collections and recoveries are done as per the group/centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location Duties and Responsibilities Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow ent...

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1.0 - 2.0 years

3 - 4 Lacs

rasipuram

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Job Purpose Responsible for doing village surveys, getting new customers, do CGT, house verification and income assessment, do quality sourcing, ensure collections and recoveries are done as per the group/centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location Duties and Responsibilities Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow ent...

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1.0 - 2.0 years

3 - 4 Lacs

padrauna

Work from Office

Job Purpose Responsible for doing village surveys, getting new customers, do CGT, house verification and income assessment, do quality sourcing, ensure collections and recoveries are done as per the group/centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location Duties and Responsibilities Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow ent...

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2.0 - 7.0 years

4 - 8 Lacs

pune

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Under minimal supervision, the Technical Support Specialist provides voice-based technical assistance to technicians across the North America region. This includes evaluating and processing warranty claims, supporting engine diagnostics, and ensuring compliance with Cummins warranty policies and regional standards. The role involves multi-channel communication (phone, email, chat) and requires strong technical knowledge, customer service skills, and attention to detail.. Key Responsibilities Provide real-time technical repair assistance to field technicians via voice and digital channels. Evaluate and process warranty claims for parts, labor, and services in accordance with Cummins Warranty ...

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3.0 - 5.0 years

5 - 7 Lacs

pune

Hybrid

Job Summary The Customer Support Excellence (CSE) Associate provides multi-channel support (phone, email, chat) to customers including end-users, dealers, and distributors. This role ensures prompt and accurate resolution of customer inquiries related to products and services, contributes to process improvement initiatives, supports technical coordination across cross-functional teams, and helps maintain high service quality and customer satisfaction. The role operates with limited supervision and may serve as a Subject Matter Expert (SME) or team lead on specific processes. Key Responsibilities Customer Support and Communication Provide customer assistance via toll-free numbers, emails, cha...

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1.0 - 4.0 years

2 - 6 Lacs

pune

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Job Summary: This position provides routine support to customers, including end-users, distributors, and/or dealers, seeking information through various mediums, under limited supervision Key Responsibilities: Document customer inquiry information within appropriate Cummins systems Provide prompt assistance to customers through various media. Multi-Skill/Multi-channel support (Chat/Email/Phone) Resolves routine customer issues through a basic understanding of Cummins processes, systems and practices Escalate non-routine issues, providing documentation through process Understands new and existing Cummins processes, systems and practices Contributes ideas and suggestions on how the existing pr...

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1.0 - 5.0 years

1 - 5 Lacs

mumbai, new delhi, chennai

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Proschool , a group company of IMS Learning , is a leading organization in the area of Professional skill development. We provide training (Offline & Online) for various courses in Finance, Accounting and Analytics. We are approved Learning Partner of CIMA , and ACCA. We have our Training Centres Pan India . Know more about us on www.proschoolonline.com Position: Academic Coordinator/Student Outcome Job Role The job involves managing the entire back end operations viz. servicing students enrolled for various courses of the company. The job entails • Managing the entire post admission/ enrolment process and activities. • Faculty/Trainer Coordination and networking and sourcing faculty/trainer...

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0.0 - 3.0 years

2 - 6 Lacs

pune

Work from Office

As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their...

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2.0 - 7.0 years

7 - 12 Lacs

hyderabad

Work from Office

The Strategy & Consulting Global Network SONG Practice | Genesys Job Title - Genesys_Level 11-Analyst _Entity (S&C GN) Management Level :Level 11-Analyst Location:Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills:Genesys Cloud, Contact Center Analyst/Consultant, Functional CCaaS Consultant, Technical CCaaS Consultant, Industry Consultant, CCaaS Team Lead, CCaaS Design Lead Good to have skills:Genesys PureConnect, Genesys Engage, Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Five9, Sprinklr, Twilio, Salesforce, Servicenow, Adobe, Microsoft Azure, Google Cloud etc.) Join our team of SONG consultants who solve ...

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3.0 - 5.0 years

13 - 18 Lacs

mumbai

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Job Title - GN - SONG - Service - Amazon Connect Analyst Management Level: 11-Analyst Location: Gurugram, DDC1A, NonSTPI Must-have skills: Contact Center Strategy Good to have skills: Strong problem-solving skills, adaptability to changing business needs, and expertise in cross-functional collaboration. Job Summary : As part of the team, you will work on transformative engagement driven by key offerings like Marketing Transformation, Connected Commerce and Advanced Customer Engagement. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. Roles & Responsibilities: Lead and contribute to engag...

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3.0 - 8.0 years

8 - 12 Lacs

bengaluru

Work from Office

Job Title - Amazon Connect Functional Analyst / Consultant S&C GN SONG Management Level: 09 Consultant / 11 - Analyst Location :Bangalore/ Gurgaon/ Chennai/ Pune/ Hyderabad/ Mumbai Must have skills :Contact Center Transformation, Analysis and Implementation Good to have skills :Conversation design, Value architect, Product Owner, Business Analyst, Digital transformation, Business case creations for Contact center transformations Job Summary :Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborativ...

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4.0 - 9.0 years

10 - 14 Lacs

bengaluru

Work from Office

Job Title - Amazon Connect Functional Manager / Senior Manager S&C GN SONG Management Level :06 Senior Manager / 07 - Manager Location :Bangalore/ Gurgaon/ Chennai/ Pune/ Hyderabad/ Mumbai Must have skills: Contact Center Transformation, Analysis and Implementation Good to have skills: Conversation design, Value architect, Product Owner, Business Analyst, Digital transformation, Business case creations for Contact center transformations Job Summary :Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and coll...

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10.0 - 15.0 years

13 - 17 Lacs

mumbai

Work from Office

Job Title - GN - SONG - Service - CX - Conversation Design - Senior Manager Management Level :06 Senior Manager Location:Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills:Developing interactive models using conversational platforms and deep understanding of customer-centered design processes Good to have skills: Consulting experience Job Summary : As part of the team, you will provide transformation services driven by key offerings like Living Marketing, Connected Commerce and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, reve...

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10.0 - 15.0 years

10 - 14 Lacs

bengaluru

Work from Office

Job Title: Industry SME Banking / Senior Manager S&C GN SONG Management Level: 06 Senior Manager Location: Bangalore/ Gurgaon/ Chennai/ Pune/ Hyderabad/ Mumbai Must have skills: Customer Service Strategy and Transformation, Technology, and Innovation Good to have skills: Industry Trends and Disruptions, Digital Literacy, Value Architect, Product Owner, Business Analyst, Digital Transformation, Business Case Creations for Contact Center Transformation Experience: 10+ Years preferably in a Bank Educational Qualification: Post Graduation in Business Management Job Summary : As an Industry SME Banking / Senior Manager S&C GN SONG, you will be responsible for leading our Customer Service team wit...

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3.0 - 8.0 years

3 - 7 Lacs

gurugram

Work from Office

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Cloud Contact Center Implementation Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day involves troubleshooting and resolving technical issues to ensure seamless operations. Roles...

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