82 Center Jobs - Page 2

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role As a Unified Systems Operator at Kyndryl, you'll take on a critical role of monitoring, controlling, and maintaining cutting-edge systems across our expansive infrastructure environment. You’ll be the key to providing innovative solutions to both technical and business challenges – ensuring seamless operations that push the boundaries of what's possible. In this role, you’ll become a trusted advisor to our customers, offering insights into best practices and resource utilization. You’ll be vital in maintaining our infrastructure through monitoring and validating events and or alerts, executing preventative tasks and escalating potential outages or abnormal situations, applying a proactive approach to challenges. As a Unified Systems Operator, you’ll have the opportunity to collaborate with diverse teams and specialists on projects and interact directly with customers to understand their needs – facilitating cohesive and successful partnerships. To thrive in this role, you'll need to bring a challenge and detail-oriented mindset, coupled with the agility and sense of urgency needed in our fast-paced environment. Join us in shaping the future of technology – where every day is an adventure, and every challenge is an opportunity for growth. Are you ready to redefine what's possible? Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. Whether you envision your career path progressing in the technical specialist domain as a Technical Leader or migrating into other technical careers such as an Architect or a Systems Reliability Engineer – we have opportunities you won’t find anywhere else. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience 7+ Years of experience in File Transfer tools, Connect Direct, Connect Express, Connect Center, SFG - Sterling FileGateway, SFG lite, SSP and B2B Experience in practicing the relevant skills. Deep know-how in the related technologies. Able to create complex solutions/designs and other concepts, anticipating complex future scenarios and problems. Agile methodology as way of working Experience with Scrum Methodology and Tools Jira& , Confluence, GitHub, Nexus, Docker/Kubernetes Service Now User to start, work, track and complete Change Requests, Tasks Deep Experience with IBM Sterling B2B integrator Experience with IBM Sterling B2B integrator Control Center xperience with Shell scripting (Linux, Windows) Experience with IBM Sterling B2B Integrator Process configuration, internal Scripting Know-How also with Infrastructure (Windows Server, Linux, Oracle, MS SQL, PostgreSQL, Azure Kubernetes, AWS Kubernetes, OpenShift) The service provider should continuously strive to improve the platform stability, performance, and user experience. This may involve implementing enhancements, adopting new technologies or best practices, and incorporating user feedback for future updates. Customer 1st and 2nd level technical consulting Preferred Skills and Experience: Installation and configuration of filetransfer infrastructure - Install Sterling File gateway (new nodes) Installation and configuration of filetransfer infrastructure Configure Sterling File gateway components (new configuration) Provisioning of software licenses based on defined portfolio. Server configuration and installation of necessary prerequisites (new components) Configuration of infrastructure components monitoring Manage the internal and external load balancer for Filetransfer Service Manage the Antivirus Scanners dedicated for Filetransfer Service* Manage the Sterling File Gateway (SFG) Nodes (incl. optimization and configuration) Execution of recommendations from System engineering / Architecture Performance and problem analysis without incident SFG optimization and configuration Guidance of user tests Performance analysis and optimization of applications Planning and operation of Customer recovery test Accompany user test at Customer’s request. Recovery of Filetransfers service infrastructure in case of disruption by incidents (SFG, SSPs, Control Center, Control Center Director) – excluded antivirus solution, firewall and network supported by AGN Recovery of Filetransfers service infrastructure in case of disruption by incidents (MSSQL, Load Balancer, OS) – excluded antivirus solution, firewall and network supported by AGN. Support of Customer application recovery tests Security administration for central filetransfer infrastructure Installation of software patches and version updates for Filetransfer Service infrastructure Installation of software patches and version updates for Filetransfer Service applications and components Installation of service-related fixes and security patches (GISF - Group Information Security Framework) for Filetransfer Service infrastructure based on existing vulnerabilities. Implementation of major releases and versions according to supplier’s software lifecycle for Filetransfer Service infrastructure Implementation of new software releases according to customer/Allianz Technology's software lifecycle for filetransfer clients. Administration of change requests for Filetransfer service issues (originating from related systems) Analysis on customer requests Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Description We are seeking a dedicated International Customer Support representative to join our team in India. This role is ideal for freshers or entry-level candidates who are looking to start their career in customer support and engage with clients from various countries. Responsibilities Provide exceptional customer support to international clients via calls. Resolve customer inquiries and issues efficiently and professionally. Collaborate with various internal teams to ensure customer satisfaction. Maintain accurate records of customer interactions and transactions. Assist in the development and improvement of support processes and materials. Skills and Qualifications Excellent verbal communication skills in English. Strong problem-solving abilities and attention to detail. Ability to communicate fluently and professionally CONTACT . HEMANG BHATIA . 9358484381

About the Role We are seeking an experienced Security/Senior Security Consultant with strong expertise in Cisco technologies, network design, and implementation. The role involves configuring and troubleshooting routing protocols (BGP, OSPF, IS-IS, VRF, VXLAN), switching (L2/L3, VLANs, SVIs), wireless systems, and managing Cisco ISE for access control. Experience with Cisco SD-Access and DNAC is a plus. The candidate will conduct security assessments, implement security policies, and ensure compliance with industry standards. A B.E./B.Tech or related degree, along with certifications like CCNP, CISSP, or PCNSE, is preferred Key Responsibilities Understand Network design and Implementation & Troubleshooting - Strong understanding & Troubleshooting skills of Routing - BGP, IS-IS, OSPF, VRF, VXLAN, Static routing & Switching – LAN, SVIs, VLANs, L2/L3 Switch, Wireless WLC/APs. Strong understanding of TCP/IP models Design, implement, and manage Cisco ISE for network access control and identity-based security policies. Cisco SD-Access & Catalyst Center (DNAC)– Support DNAC automation, SD-Access fabric deployment, and troubleshooting, including greenfield/brownfield deployments, fabric builds, and endpoint onboarding. Conduct security assessments and provide recommendations to improve network security posture. Collaborate with IT teams to design security architectures that align with business needs and regulatory requirements. Document security policies, procedures, and configurations for compliance and operational efficiency. Basic Qualifications Education: B.E./B.Tech or master’s degree in computer science, or a related field. Proven experience in network security consulting, design, and implementation. Deep knowledge & hands-on expertise on Cisco Routing & Switching (CCNP preferred). Strong understanding & hands-on expertise on Cisco Catalyst Switches & Routers, Wireless Controllers (WLCs), Access Points (APs). Hands-on expertise with Cisco ISE (preferred), Cisco SD-Access & Catalyst Center (DNAC) (optional). Understanding of zero-trust architecture, micro-segmentation, and endpoint security. Excellent troubleshooting, analytical, and problem-solving skills. Strong communication and client-facing skills. Certifications such as CCNP Enterprise and or Security, CISSP, PCNSE, or equivalent are preferred. FTD, Palo Alto Firewall, Tetration, and StealthWatch, familiarity with industry standards and frameworks such as ISO 27001, NIST, CIS Controls, and GDPR, will be added advantage. (Not Mandatory) Preferred Qualifications Excellent communication and leadership skills. Strong analytical and problem-solving abilities. Ability to manage and mentor teams effectively.

About the Role We are seeking a highly skilled and experienced Security Consultant to join our team. The ideal candidate will have expertise in designing, implementing, and managing advanced security solutions, with hands-on experience in Cisco ISE, FTD, Palo Alto Firewall, Cisco Secure Workload (Tetration), and Secure Network Analytics (StealthWatch). The role requires a deep understanding of network security, threat mitigation, and compliance frameworks. Key Responsibilities Design, implement, and manage Cisco ISE for network access control and identity-based security policies. Deploy, configure, and optimize Cisco Firepower Threat Defense (FTD) solutions to enhance perimeter security. Manage and maintain Palo Alto Firewalls, including policy creation, threat prevention, and logging. Cisco SD-Access & Catalyst Center (DNAC) Experience – Supports DNAC automation, SD-Access fabric deployment, and troubleshooting, including greenfield/brownfield deployments, fabric builds, and endpoint onboarding. Implement and optimize Cisco Secure Workload (Tetration) for workload protection, micro-segmentation, and policy enforcement. Utilize Cisco Secure Network Analytics (StealthWatch) for network traffic analysis, anomaly detection, and threat response. Conduct security assessments and provide recommendations to improve network security posture. Collaborate with IT teams to design security architectures that align with business needs and regulatory requirements. Perform incident detection, response, and forensic analysis to mitigate security threats. Document security policies, procedures, and configurations for compliance and operational efficiency. Basic Qualifications B. Tech / B.E. in computers or master’s degree in computer science. Hands-on expertise with Cisco ISE, Cisco SD-Access & Catalyst Center (DNAC). Proven experience in network security consulting, design, and implementation. Hands-on expertise with Cisco ISE/DNAC, FTD, Palo Alto Firewall, Tetration, and StealthWatch. Strong knowledge of firewall policies, VPNs, IDS/IPS, and threat intelligence. Understanding of zero-trust architecture, micro-segmentation, and endpoint security. Preferred Qualifications Excellent troubleshooting, analytical, and problem-solving skills. Strong communication and client-facing skills. Certifications such as CISSP, CCNP Security, PCNSE, or equivalent are preferred. Familiarity with industry standards and frameworks such as ISO 27001, NIST, CIS Controls, and GDPR will be added advantage . Excellent communication and leadership skills. Strong analytical and problem-solving abilities.

1. Handling the entire operations of the centre 2. Taking care of throughout responsibility of training and placements of the students. 3. Handling the entire administration of the centre. 4. Handling the collections of a particular centre. 5. Making daily reports 6. Taking care of certification of the students. 7. People reporting to the Center Operation Manager are: Admin, Trainers, Reception, Accounts , Security and housekeeping. 8. COM has to ensure: a) No dropouts b) Certification c)Upselling d)PTMs e)Student engagement activities f) Placement of students in centre Roles and Responsibilities 1. Handling the entire operations of the centre 2. Taking care of throughout responsibility of training and placements of the students. 3. Handling the entire administration of the centre. 4. Handling the collections of a particular centre. 5. Making daily reports 6. Taking care of certification of the students. 7. People reporting to the Center Operation Manager are: Admin, Trainers, Reception, Accounts , Security and housekeeping. 8. COM has to ensure: a) No dropouts b) Certification c)Upselling d)PTMs e)Student engagement activities f) Placement of students in centre

Should have good experience in Product cost management & COPA. Should have good experience in Project systems for commitment management. Should have good experience in Order management. Strong knowledge about Cost center and element accounting. Strong knowledge in Material Ledger accounting and Actual costing. Experience in working in split architecture environment will be added advantage Should have knowledge of both Standard and Actual costing scenarios. Should have worked on designing the COPA reports Roles and Responsibilities Should have good experience in Product cost management & COPA. Should have good experience in Project systems for commitment management. Should have good experience in Order management. Strong knowledge about Cost center and element accounting. Strong knowledge in Material Ledger accounting and Actual costing. Experience in working in split architecture environment will be added advantage Should have knowledge of both Standard and Actual costing scenarios. Should have worked on designing the COPA reports

we are seeking a highly organized and detail-oriented individual with developed communication skills and to support our coaching team in administrative tasks.

Job Summary Contact center Architect: 9+ years of experience in the contact center domain Extensive knowledge in leading Contact centers platform including Google Dialog flow, Amazon Connect, Genesys Cloud, NICE Incontact, Twilio Experience in Cloud based CCaaS solutions are mandatory Experience in leading and responding to RFP Comfortable in presenting the solutions to customers Good working knowledge in making Powerpoint presentations and excel sheets Track record of building new solutions, publishing white papers, writing blogs Motivated self-starter, proactive and action-oriented Strategic problem solving and collaboration skills Excellent communication and written skills in English If interested, pls share your CV to revanth.krishna@cognizant.com with email subject as "Solution - Contact Center"

. You shall be responsible for achieving weekly/monthly sales target 2. You shall be responsible for delivering impactful sales presentation 3. You shall make productive house calls . 4. You shall be responsible for admission process adherence & documentation, batch formation, giving career seminar at education institutes, schools, colleges etc 5. Ensuring proper handling of all queries of students & parents by effective counselling. 6. You shall make productive BA tie ups 7. You will be required to conduct STP activities regularly for your centres. 8. Ensuring proper follow-ups of walkins 9. Sending properly updated daily sales reports Roles and Responsibilities . You shall be responsible for achieving weekly/monthly sales target 2. You shall be responsible for delivering impactful sales presentation 3. You shall make productive house calls . 4. You shall be responsible for admission process adherence & documentation, batch formation, giving career seminar at education institutes, schools, colleges etc 5. Ensuring proper handling of all queries of students & parents by effective counselling. 6. You shall make productive BA tie ups 7. You will be required to conduct STP activities regularly for your centres. 8. Ensuring proper follow-ups of walkins 9. Sending properly updated daily sales reports

1. Handling the entire operations of the centre 2. Taking care of throughout responsibility of training and placements of the students. 3. Handling the entire administration of the centre. 4. Handling the collections of a particular centre. 5. Making daily reports 6. Taking care of certification of the students. 7. People reporting to the Center Operation Manager are: Admin, Trainers, Reception, Accounts , Security and housekeeping. 8. COM has to ensure: a) No dropouts b) Certification c)Upselling d)PTMs e)Student engagement activities f) Placement of students in centre Roles and Responsibilities 1. Handling the entire operations of the centre 2. Taking care of throughout responsibility of training and placements of the students. 3. Handling the entire administration of the centre. 4. Handling the collections of a particular centre. 5. Making daily reports 6. Taking care of certification of the students. 7. People reporting to the Center Operation Manager are: Admin, Trainers, Reception, Accounts , Security and housekeeping. 8. COM has to ensure: a) No dropouts b) Certification c)Upselling d)PTMs e)Student engagement activities f) Placement of students in centre

Cyber & Information Security team is seeking a Third-Party Security Analyst. Reporting to the Director of Cyber & Information Security, the analyst will perform third-party security assessments. You will work with a team of professional Security Analysts leveraging Next Gen security tools to perform the full lifecycle of third-party reviews from onboarding to real-time monitoring of vendors and suppliers. Responsibilities, Functions and Duties : - Conduct technical security assessments of third-party vendors, suppliers and partners by reviewing their security controls, adherence to regulations, compliance and contracts. - Analyze third-party security assessment findings and document security risks within the management software for tracking of risk reporting. - Coordinate with various stakeholders to verify and remediate security risk findings. - Develop KRIs and KPIs around third-party risk assessments and the remediation of key findings. - Develop, Update, and Publish Policies and Standard Operating Procedures for third-party risk management. - Continuously monitor for active vulnerabilities and cyber events against our vendors and suppliers. - Participate in third-party cyber incident response by reaching out to impacted vendors and tracking remediation. - Be an ambassador for Cyber & Information Security within Crum & Forster. Requirements Knowledge and Requirements : - Previous experience performing technical security audits or third-party assessments. - Understanding of current Cyber Vulnerabilities & threats. - Knowledge of security assessments (SOC reports, ISO/NIST, vulnerability and pen testing assessments). - Fundamental understanding of system and network security principles and technology. - Ability to interface with a wide audience of technical and non-technical personnel. Cyber 3rd Party Risk Analyst - Ability to prioritize and manage workloads and deadlines. - Excellent written and verbal communication skills. - Self-starter who is motivated and driven to learn. - Bachelors degree in a technical discipline or equivalent experience Preferred Qualifications : - Prior experience and/or certifications in AWS, Azure, and/or GCP. - Experience in performing third-party assessments of SaaS providers and vendors operating in cloud environments. - Experience performing risk assessments. - Any Security focused Certifications. - 3-5 year Cybersecurity related experience.

SUMMARY Job Title: Customer Support Associate (Chat) Location: DLF2, Rajarhat, Kolkata Work Mode: Work from Office Shift: Rotational 24/7 shifts (5 days working, 2 rotational week offs) Salary: Up to 4.2 LPA (based on experience and last drawn CTC) Company Overview: Our client is a leading multinational telecommunications company headquartered in London. It is the UK’s largest provider of fixed-line, broadband, and mobile services, and also offers subscription TV and IT services globally. Requirements Minimum 1 year of experience in an international BPO (chat/email process) Strong command over English both written and verbal Knowledge of customer service principles and practices Basic technical knowledge is a plus Flexible to work in 24/7 rotational shifts Educational Qualification: Undergraduates, Graduates, and Postgraduates are eligible to apply Benefits Both side Cab + Incentives + Shift Allowances + High medical insurance coverage benefits Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.

About Persistent We are a trusted Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world including 12 of the 30 most innovative US companies, 80% of the largest banks in the US and India, and numerous innovators across the healthcare ecosystem. Our growth trajectory continues, as we reported $1,231M annual revenue (16% Y-o-Y). Along with our growth, we’ve onboarded over 4900 new employees in the past year, bringing our total employee count to over 23,500+ people located in 19 countries across the globe. Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds. For more details please login to www.persistent.com About The Position We are looking for an OutSystems Developer. Your primary function will be the core development of OutSystems web applications in a fast-paced environment using Agile methodology. You will work with a team lead and different business segments both inside and outside of technology departments. You should be pro-active with an attitude that keeps looking for solutions for the toughest of issues. Substantial hands-on experience in coding, designing solutions in Microsoft based PC or web environment is required. Experience in OutSystems is a must while an OutSystems certification and excellent communication skills will provide you bonus points. Your routine activities will include the development of functional components including pages, processes, and custom UI in OutSystems. What You?ll Do Analyze and interpret business / functional requirements into technical specifications Interpret business / technical requirements and develop solutions Ensure deadlines are met while ensuring quality Work on multiple assignments simultaneously Follow prescribed client standards and processes Communicate progress / priorities / issues proactively to the tech lead and project managers Expertise You?ll Bring An OutSystems Certification: Web Associate Developer or higher (ideally). A proven track record of writing high quality, efficient code using OutSystems, APIs and scripting languages. 2+ years as an OutSystems Developer Working with databases and designing data models Building applications and services in OutSystems for web and/or mobile Proficiency with OutSystems Service Studio Working in an agile software development environment Technical skills and competency of OutSystems architecture and general solution design Strong knowledge of Service Center and Lifetime Keen problem-solving mindset to meet the needs of our customers Ability to collaborate well with all team members and to contribute during planning, refinement, and review ceremonies As a trusted member of the team, you will also assist in application support as and when needed Proficient with the English language ? written and spoken Benefits Competitive salary and benefits package Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications Opportunity to work with cutting-edge technologies Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards Annual health check-ups Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents Inclusive Environment •We offer hybrid work options and flexible working hours to accommodate various needs and preferences. •Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities. Let's unleash your full potential at Persistent. See Beyond, Rise Above.

About Persistent We are a trusted Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world including 12 of the 30 most innovative US companies, 80% of the largest banks in the US and India, and numerous innovators across the healthcare ecosystem. Our growth trajectory continues, as we reported $1,231M annual revenue (16% Y-o-Y). Along with our growth, we’ve onboarded over 4900 new employees in the past year, bringing our total employee count to over 23,500+ people located in 19 countries across the globe. Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds. For more details please login to www.persistent.com About The Position We are looking for an OutSystems Developer. Your primary function will be the core development of OutSystems web applications in a fast-paced environment using Agile methodology. You will work with a team lead and different business segments both inside and outside of technology departments. You should be pro-active with an attitude that keeps looking for solutions for the toughest of issues. Substantial hands-on experience in coding, designing solutions in Microsoft based PC or web environment is required. Experience in OutSystems is a must while an OutSystems certification and excellent communication skills will provide you bonus points. Your routine activities will include the development of functional components including pages, processes, and custom UI in OutSystems. What You?ll Do Analyze and interpret business / functional requirements into technical specifications Interpret business / technical requirements and develop solutions Ensure deadlines are met while ensuring quality Work on multiple assignments simultaneously Follow prescribed client standards and processes Communicate progress / priorities / issues proactively to the tech lead and project managers Expertise You?ll Bring An OutSystems Certification: Web Associate Developer or higher (ideally). A proven track record of writing high quality, efficient code using OutSystems, APIs and scripting languages. 2+ years as an OutSystems Developer Working with databases and designing data models Building applications and services in OutSystems for web and/or mobile Proficiency with OutSystems Service Studio Working in an agile software development environment Technical skills and competency of OutSystems architecture and general solution design Strong knowledge of Service Center and Lifetime Keen problem-solving mindset to meet the needs of our customers Ability to collaborate well with all team members and to contribute during planning, refinement, and review ceremonies As a trusted member of the team, you will also assist in application support as and when needed Proficient with the English language ? written and spoken Benefits Competitive salary and benefits package Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications Opportunity to work with cutting-edge technologies Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards Annual health check-ups Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents Inclusive Environment •We offer hybrid work options and flexible working hours to accommodate various needs and preferences. •Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities. Let's unleash your full potential at Persistent. See Beyond, Rise Above.

About Persistent We are a trusted Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world including 12 of the 30 most innovative US companies, 80% of the largest banks in the US and India, and numerous innovators across the healthcare ecosystem. Our growth trajectory continues, as we reported $1,231M annual revenue (16% Y-o-Y). Along with our growth, we’ve onboarded over 4900 new employees in the past year, bringing our total employee count to over 23,500+ people located in 19 countries across the globe. Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds. For more details please login to www.persistent.com About The Position We are looking for an OutSystems Developer. Your primary function will be the core development of OutSystems web applications in a fast-paced environment using Agile methodology. You will work with a team lead and different business segments both inside and outside of technology departments. You should be pro-active with an attitude that keeps looking for solutions for the toughest of issues. Substantial hands-on experience in coding, designing solutions in Microsoft based PC or web environment is required. Experience in OutSystems is a must while an OutSystems certification and excellent communication skills will provide you bonus points. Your routine activities will include the development of functional components including pages, processes, and custom UI in OutSystems. What You?ll Do Analyze and interpret business / functional requirements into technical specifications Interpret business / technical requirements and develop solutions Ensure deadlines are met while ensuring quality Work on multiple assignments simultaneously Follow prescribed client standards and processes Communicate progress / priorities / issues proactively to the tech lead and project managers Expertise You?ll Bring An OutSystems Certification: Web Associate Developer or higher (ideally). A proven track record of writing high quality, efficient code using OutSystems, APIs and scripting languages. 2+ years as an OutSystems Developer Working with databases and designing data models Building applications and services in OutSystems for web and/or mobile Proficiency with OutSystems Service Studio Working in an agile software development environment Technical skills and competency of OutSystems architecture and general solution design Strong knowledge of Service Center and Lifetime Keen problem-solving mindset to meet the needs of our customers Ability to collaborate well with all team members and to contribute during planning, refinement, and review ceremonies As a trusted member of the team, you will also assist in application support as and when needed Proficient with the English language ? written and spoken Benefits Competitive salary and benefits package Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications Opportunity to work with cutting-edge technologies Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards Annual health check-ups Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents Inclusive Environment •We offer hybrid work options and flexible working hours to accommodate various needs and preferences. •Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities. Let's unleash your full potential at Persistent. See Beyond, Rise Above.

1. Handling the entire operations of the centre 2. Taking care of throughout responsibility of training and placements of the students. 3. Handling the entire administration of the centre. 4. Handling the collections of a particular centre. 5. Making daily reports 6. Taking care of certification of the students. 7. People reporting to the Center Operation Manager are: Admin, Trainers, Reception, Accounts , Security and housekeeping. 8. COM has to ensure: a) No dropouts b) Certification c)Upselling d)PTMs e)Student engagement activities f) Placement of students in centre Roles and Responsibilities 1. Handling the entire operations of the centre 2. Taking care of throughout responsibility of training and placements of the students. 3. Handling the entire administration of the centre. 4. Handling the collections of a particular centre. 5. Making daily reports 6. Taking care of certification of the students. 7. People reporting to the Center Operation Manager are: Admin, Trainers, Reception, Accounts , Security and housekeeping. 8. COM has to ensure: a) No dropouts b) Certification c)Upselling d)PTMs e)Student engagement activities f) Placement of students in centre

Job Title: Telecalling Recruiter – Blue Collar Hiring Location: 38, Paddana Reddy Layout Rd, Nanjappa Garden, Horamavu, Bengaluru, Karnataka 560043 Company: G4S Secure Solutions (India) Pvt. Ltd. Reporting To: Regional Recruitment Lead – South Zone Compensation: As per company standards + Incentives (based on performance) Working Days & Hours: Monday to Saturday | 9:00 AM to 6:00 PM Role Purpose We are seeking a proactive and target-oriented Telecalling Recruiter to support high-volume blue-collar hiring for our security guarding operations across Karnataka. This role requires someone who is comfortable working on the phone, engaging with candidates from semi-urban and rural areas, and ensuring a steady pipeline of eligible candidates for training and deployment. Key Responsibilities Telecalling & Candidate Sourcing Make outbound calls to job seekers, job portals, referral networks, and past candidate databases. Clearly communicate job role, salary, documents required, and benefits to prospective candidates. Maintain a daily call count and engagement tracker. Candidate Screening & Follow-up Perform initial candidate screening over the phone – age, physical fitness, documents, location preferences, etc. Convince eligible candidates to report to the nearest training center or recruitment hub. Schedule and follow up with candidates for documentation and joining formalities. Database Management Maintain accurate candidate records in Excel or internal software – contact info, status, follow-up dates, etc. Ensure database is clean, duplicate-free, and updated daily with correct status (Interested Not Interested Joined Rejected). Outreach & Campaigns Support WhatsApp broadcast, SMS campaigns, and local outreach activities as per guidance. Coordinate with the field sourcing team for village visits, camps, or referral schemes. Candidate Profile Essential Qualifications & Skills Minimum: 10+2 or Graduate in any discipline Good communication skills in Kannada, Hindi, and basic English Confident and polite phone manner with ability to influence rural candidates Basic computer knowledge: MS Excel, WhatsApp, email, and web browsing Prior experience in a call center, tele-sales, or recruitment is preferred Preferred Background Recruitment for manpower agencies, staffing firms, or facilitysecurity services Familiarity with Kannada-speaking regions and rural demographics Performance Expectations Minimum daily outbound calls: 100–150 Weekly joining targets: 20+ candidates (for training) Regular tracking of follow-ups and database hygiene Incentives based on achieving weeklymonthly joining targets Why Join G4S Secure Solutions? Be part of a global leader in security and manpower solutions Fixed working hours and salary with performance-based incentives Career growth opportunities into field recruitment, team handling, or HR operations Supportive and structured recruitment process with tools, templates, and leads provided Contact Person for This Vacancy: Name: Abhay Mulik Mobile: +91 9972877452 WhatsApp: +91 9113627282 Email: abhay.mulik@in.g4s.com

Since 1994, Arise Virtual Solutions Inc has created a disruptive technology platform that connects the worlds biggest brands with the largest network of gig-economy Service Partners in the BPO industry Owned by Warburg Pincus, one of the worlds largest Private Equity Firms, Arise is the work-from-home pioneer and now the CX Transformation trailblazer We are changing the way the world WORKS with every major brand that we support Come be a part of the revolution as a regular-full-time employee of Arise Virtual Solutions! Our Core Values: Relentlessly Pursue Excellence Empower People & Partners Make a Difference No Boundaries Embrace Possibilities The Real Time Analyst is responsible for monitoring and reporting schedule adherence in real-time They work closely with Operations and Workforce Management team (WFM), calling out non-adherent events to ensure contractual standards are met Real Time Analysts may also be required to change agent skill associations / or provide historical reporting as needed, Essential Functions: Provide real-time scheduling and call flow support in a multi-client/multi-line of business environment, Monitor real-time call volume for multiple queues and respond to spikes in high call volumes in relation to low staffing, average customer wait time, and call abandon percentages, Respond to periods of low call volume in relation to high agent staffing using agreed upon measures such as interval exceptions or offline work Provide bi-hourly, daily, weekly, and monthly reporting to ensure that Operations Management has the information necessary to make the appropriate business decisions regarding staffing, training, etc Act as liaison between Call Center Operations and IT/Telecom relative to call flow issues, call routing issues, CMS reporting issues, and system issues in general according to the established escalation process, Monitor and maintain real-time adherence to ensure compliance with staffing capacities Coordinate with WFM team and other Real Time Analysts to ensure continuity of coverage and distribution of up-to-the-minute statistical data about the day, Liase with client Command Centers or Workforce resources regarding intraday performance, system issues, outlier agent performance, and other items as required by client, Work closely with Operations to assist them in enforcing schedule adherence and call time threshold guidelines Inform Operations of same day volume needs with up-to-the-minute daily statistics, Identify call routing anomalies using real-time monitoring software Produce on-demand reports as needed Other duties as assigned Qualifications: High School Diploma/GED At least 1 years of work experience in contact center workforce management required Strong knowledge of workforce management tools (Avaya CMS, IEX, eWFM, Genesis, Blue Pumpkin (Minimum 1 year work experience) Intermediate level of experience with Google Sheets and MS Excel (i-e creating spreadsheets, v-lookups, pivot tables, etc ) Proven analytical and problem-solving skills Keen attention to detail and accuracy, Excellent organizational and time-management skills to handle multiple tasks and priorities, Ability to work with little supervision, Excellent computer skills and the ability to navigate through multiple systems without assistance Excellent written and verbal communication skills to effectively interact with colleagues, Strong commitment to providing an exceptional customer experience, with a high level of dedication, enthusiasm, accountability, and self-motivation, Must be able to work independently as well as thrive in a fast-paced, dynamic, team environment, Process minded; continually focused on ways to improve workforce management processes and effectiveness, Ability to work a flexible schedule, including nights & weekends When smart, creative and passionate people get together, the results are astounding and the opportunities limitless! Achieve your potential at Arise,

Skill : Google Dialog Flow Developer/ Lead Location : Kochi Experience - 3 Years - 10 Years Job Description : 1. Experience building call center / collaboration / telephony platforms in a Cloud or On-Premises environment 2. Hands on Experience building Bots using Google DF Platform and integrate with Genesys PureCloud or any IVR system 3. Experience using Google DF and REST API for building the Bots 4. Working Experience in Google dialog workflows for interaction and routing 5. Development experience in Java, node.js would be must for Integration 6. Experience in integrating to Core platforms for Self-services in IVR, Bot etc., by developing REST API's using Node JS 7. Knowledge in Contact center technologies (including CRM and WFM) would be an added advantage 8. Experience in DevOps deployment pipes in MS Azure or AWS, would be must for this role 9. Experience in Agile frameworks, story boards, projects would be an added advantage 10. Knowledge on various components of Google CCAI.

*L3 Support is Mandatory. Location – Chennai /Bangalore Timing – 24*7 JD Cisco Voice - SA Level Bachelor’s Degree or Higher in Computer Science, Information Technology or related discipline and 10+ years of experience 12+ years of IT experience, 8+ years Cisco Telephony and VoIP experience, Video Conferencing and Contact Center experience Experience in Administration and maintenance of complex enterprise communications architecture that delivers integrated voice, video, and web services. High degree of proficiency with Cisco Unified Communication Manager is required, supporting, troubleshooting and design/deploying Hands on experience in supporting Microsoft Teams Telephony, Video and Chat Experience in the following: Cisco Unified Call Manager, Cisco UCCX, VOIP Telephony; Cisco Communication Products Experience with Cisco Telepresence products including Cisco Telepresence Management Suite, Multipoint Control Units, Video Communications Servers, ISDN Gateways, SIP Gateways, Telepresence Content Servers, and Cisco endpoints. UCCX design, administration and maintenance Cisco VOIP telephony and collaboration services On-Prem and Cloud Expert skill and experience with Cisco Voice Gateways and SBC’s Experience and core knowledge in supporting voice protocols i.e. SIP, H.323 and MGCP Proficient level Cisco certifications is mandatory Maintaining, configuring and sustaining the Cisco VoIP network Experience with L1/L2 knowledge in Data Networking is an advantage.

Primary Function of Position This position primary role is to work closely with the larger Customer Service / Field Service Organization Center of Excellence and with the internal IT Salesforce Architect to development and deploy new SFDC service-based solutions. Essential Job Duties Implement new and enhance existing functionality including articulating requirements and translating them to effective solutions on Salesforce.com and related applications which support the following stakeholders: Field Service, Service Contracts, Technical Support and Customer Support. Engage with the existing SFDC Center of Excellence to represent projects and enhancements affects the Service Organization. Work with existing SFDC Architects to implement SFDC Service functionality. Interface on a day-to-day basis with other analysts, business users, super users and IT team members to support business operations and drive change management Perform configuration /system changes to meet business requirements as needed. Ensure proper level of testing and documentation is completed for all work. Lead cross-functional meetings as part of requirements gathering, driving projects or providing status updates on various projects Review and contribute to design document, configuration documents and functional specifications. Conduct unit and Integration testing and regression testing. Support ISI’s production processes and all associated business systems functions. Work with ISI IT and business teams to optimize and streamline business processes and technical solutions. Drive change management process and ensure schedule adherence by collaborating with business, solution architects, cross functional consultants and developers Collaborate and provide inputs to the development team during development phase to meet the business needs. Conduct QA validations and lead User Acceptance Testing (UAT) tests. Support, assist and train the users on new modified system configurations highlighting the impact on business processes. Work closely with onsite team, offshore team, managers, and executives to ensure the release of high-quality solutions. Act as Senior BA and guide & mentor the team members in providing best solutions and do peer review and advice on areas of improvement. Qualification Required Skills and Experience Minimum Bachelor's or undergraduate degree in Computer Science, Information Systems or equivalent experience. Minimum 8 years of experience working on the Salesforce platform with Business Analyst experience in a full cycle implementation as well as in supporting Field Service and Customer Support Business Functions. Minimum 5-8 years of direct hands-on experience with Salesforce.com Field Service Management, Case Management and/or Call Center. Minimum 2-3 years of direct hands-on experience with ServiceMax Asset360. Possess a strong business and customer/client focus. Experience and knowledge of Salesforce.com and SAP integration. Hands-on experience with configuration of new and existing Salesforce.com features including user management, roles/profiles, Permission Sets, custom objects, new page layouts, custom fields, formula fields, validations, workflow rules, email templates, Process Builder, Flows, Lightning Pages, Custom Metadata Types, Custom Settings, Managed Packages, etc. Experience working with business end users, gathering requirements, and building detailed functional design specifications. AppExchange packages experience is preferred. Salesforce Certifications of Admin, AppBuilder preferred. Supporting users in a medical device company is desirable Possess a strong business and customer/client focus Experience with deep understanding of IT Applications and Technology Strong problem solving and analytical capabilities Excellent written and verbal communication skills Very strong collaboration, negotiation, and influence capability required Must have Skills Field Service Management Case Management and/or Call Center Customer Support Business Functions ServiceMax Asset360 Additional Information Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Overview 170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. The Global Security Operations Center (GSOC) Operator- Customer Service, assigned to one of Pinkerton's largest global clients, will be responsible for utilizing best practices to identify, analyze, and support all incidents that are either impactful or potentially impactful to the people, assets, and reputation of the client. The Operator monitors multiple streams of security information, including emails, phone calls, alarms, camera systems, and other access control technologies. This role assists corporate employees, vendors, and visitors, by way of written correspondence, with concerns that pertain to safety and security around the globe. Responsibilities Represent Pinkerton's core values of integrity, vigilance, and excellence. Provide first line assistance to the client's employee, vendors, and visitors regarding all concerns relating to safety and security. Utilize effective writing capabilities to provide consistent and quality customer support. Communicate, detect, assess, and alert others of incidents which may impact the safety of people, products, property, and brand image. Follow procedures for managing a variety of incidents, from minor to major situations. Provide back-up support and on-call functions, as needed. Maintain a high level of professionalism and approachability. All other duties, as assigned. Qualifications Associate degree (Bachelor's preferred) in international affairs/relations, business, emergency management, political science, criminal justice, or related discipline or at least two years of equivalent work experience in customer service, contact centers, or corporate security. Knowledge of GSOC, SOC, and/or TOC systems and administration, preferred. Able to effectively read, write, and speak clearly in English. Client orientated and results driven. Able to multitask in a fast-paced, and at times within a stressful work environment. Serve as an effective team player. Comfortable with a high-tech working environment and willing to learn new tools and innovations. Computer skills; Microsoft Office. Working Conditions: With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions; Regular computer usage. Occasional reaching and lifting of small objects and operating office equipment. Frequent sitting. Flexibility to work a variety of different shifts and willing to assist with overtime when needed.

SUMMARY Job Title: Customer Support Associate (Chat) Location: DLF2, Rajarhat, Kolkata Work Mode: Work from Office Shift: Rotational 24/7 shifts (5 days working, 2 rotational week offs) Salary: Up to 4.2 LPA (based on experience and last drawn CTC) Company Overview: Our client is a leading multinational telecommunications company headquartered in London. It is the UK’s largest provider of fixed-line, broadband, and mobile services, and also offers subscription TV and IT services globally. Requirements Minimum 1 year of experience in an international BPO (chat/email process) Strong command over English both written and verbal Knowledge of customer service principles and practices Basic technical knowledge is a plus Flexible to work in 24/7 rotational shifts Educational Qualification: Undergraduates, Graduates, and Postgraduates are eligible to apply Benefits Both side Cab + Incentives + Shift Allowances + High medical insurance coverage benefits Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.

. You shall be responsible for achieving weekly/monthly sales target 2. You shall be responsible for delivering impactful sales presentation 3. You shall make productive house calls . 4. You shall be responsible for admission process adherence & documentation, batch formation, giving career seminar at education institutes, schools, colleges etc 5. Ensuring proper handling of all queries of students & parents by effective counselling. 6. You shall make productive BA tie ups 7. You will be required to conduct STP activities regularly for your centres. 8. Ensuring proper follow-ups of walkins 9. Sending properly updated daily sales reports Roles and Responsibilities . You shall be responsible for achieving weekly/monthly sales target 2. You shall be responsible for delivering impactful sales presentation 3. You shall make productive house calls . 4. You shall be responsible for admission process adherence & documentation, batch formation, giving career seminar at education institutes, schools, colleges etc 5. Ensuring proper handling of all queries of students & parents by effective counselling. 6. You shall make productive BA tie ups 7. You will be required to conduct STP activities regularly for your centres. 8. Ensuring proper follow-ups of walkins 9. Sending properly updated daily sales reports

. You shall be responsible for achieving weekly/monthly sales target 2. You shall be responsible for delivering impactful sales presentation 3. You shall make productive house calls . 4. You shall be responsible for admission process adherence & documentation, batch formation, giving career seminar at education institutes, schools, colleges etc 5. Ensuring proper handling of all queries of students & parents by effective counselling. 6. You shall make productive BA tie ups 7. You will be required to conduct STP activities regularly for your centres. 8. Ensuring proper follow-ups of walkins 9. Sending properly updated daily sales reports Roles and Responsibilities . You shall be responsible for achieving weekly/monthly sales target 2. You shall be responsible for delivering impactful sales presentation 3. You shall make productive house calls . 4. You shall be responsible for admission process adherence & documentation, batch formation, giving career seminar at education institutes, schools, colleges etc 5. Ensuring proper handling of all queries of students & parents by effective counselling. 6. You shall make productive BA tie ups 7. You will be required to conduct STP activities regularly for your centres. 8. Ensuring proper follow-ups of walkins 9. Sending properly updated daily sales reports