9 Cen Jobs

About Your Client Company Job Description MM Hiring for/Customer service / collection / sales (only voice) Location Gurgaon /Noida. candidates should have excellent communication skills. Sal up to :-10Lpa Rotational shifts, Rotational Week offs, Wfo only Graduate Fresher Are Also Eligible For this Applicant should have 1 year of international bpo experience in voice Backend blended & operation experience will not be counted Note we are only hiring for voice process only. Do Not Contact For Non Voice And Backend Profiles || more details pls send me updated cv or call me HR Mannu Contact no. 9999638333 call or whats app your resume for the same.

Hiring for top mnc, ( customer service voice role Uk / Us process salary between 3lpa to 10lpa weekend offs fixed shifts incentives decent amount 5 days a week , wfo,cab facilities both side available meals available grd fresher ug with exp can apply with excellent communications skills required ,verbal and written Note please do Not call who have not experience in voice campaign like backend blended chat email core backend or non voice customer will not be entertained Role & responsibilities Job Title: Call Center Customer Service Representative Voice Process (us/ uk process ) Company Location: gurgaon / noida Department: Customer Support / Call Center Operations Reports To: Customer Suppor...

Role & responsibilities Identify and Deploy Measures to Improve Service Level for customer leading to increased recurring revenue. Customer engagements MBR/QBR-- Develop & Nurture Relationships with relevant people at Client Organization Account wise Network KPI tracking - Undertake Periodic Reviews of Customer network Performance. Shore up recurring revenue opportunities. Closing customer escalations end to end . Forecasting Churn and Revenue Retention Understanding of Network architecture Understanding of Solutions provided Driving SIPs for key KPI improvement Ensures right health (flaps) of critical & high value services Planning for configuring solutions basis customer’s requirements Pre...

As the Teal Lead for Network Integration in an ISP Network Upgrade project, you will be responsible for leading and managing the end-to-end technological upgrades within the network. Your key responsibilities will include: - Managing the migration from TP to IP-based systems. - Overseeing the replacement of End-of-Life (EoL) / End-of-Service (EoS) network equipment. - Ensuring seamless integration across Access, Aggregation, and Core network layers. - Driving OEM teams to ensure timely and quality delivery of equipment and solutions. - Demonstrating strong program management capabilities to coordinate complex projects across multiple domains. - Managing and leading a large team comprising 10...

Key Deliverables: Ensure resolution of customer SRs within SLA timelines with full compliance to norms. Improve SLA performance for Solitaire and Titanium customers by reducing open SRs >3 hrs. Implement quality of repair measures and proactive performance monitoring. Reduce GFR (Getting First-time Right), repeat, and reopened service requests across all products. Drive reduction in field service requests. Coordinate with Operations, Planning, and NOC teams for swift error and degradation closure. Monitor and control OPEX and budget efficiently. Develop dashboards and MIS reporting for performance trends and improvement areas. Role Responsibilities: Lead and guide service assurance for Wirel...

You will be responsible for the execution of FTTH and Network Resilience projects across PAN India. Your role will involve ensuring the availability of OSP and ISP material for project execution and conducting CFT meetings with the transport team and various TOCOs to facilitate faster FTTH rollout. Additionally, you will be required to onboard new partners in collaboration with the Central Commercial team and enhance the capabilities of existing partners to scale up the partner ecosystem. Managing a portfolio of 150 partners in the circles, you will oversee the governance of large partners to ensure smooth project delivery. Your responsibilities will also include coordinating cross-functiona...

Job Title: Senior Asset Integrity Consultant-Cenosco AIMS Location: [Mumbai/Delhi/Pune/Bangaluru] Job Description: Position Overview: We are seeking a highly skilled and experienced Asset Integrity Consultant to join our team. The successful candidate will be responsible for providing expert advice and support to our clients in the implementation and management of asset integrity programs using CENOSCO AIMS solutions [or GE]. Key Responsibilities: Implement CENOSCO AIMS System at customers site and help the customer achieve the goals of asset integrity Help customer to Conduct asset integrity assessments and audits to identify potential risks and areas for improvement. Help customer to Devel...

Eligibility Criteria Bachelor Degree in Computer Science CCNA/CCNP Certification Experience in CISCO platforms

Key Responsibilities: Prepare e2e Solution for any bespoke requirement during feasibility stage: different layers of Transport like GPON, CEN, EPT, Metro Core, NLD OTN, Peyto within SLA To provide quick response and improve the customer Experience by Answer technical query as per customer ask on day to day feasibility cases from historical reference and database response Cost effective solution, need to optimize capex for RFP and feasibility cases in order to increase order conversion Keep update on market dynamic and latest technology to provide optimum solution Transport planning, fiber Planning, Feasibility, Network digitization ,OTN,IP.