Service Assurance Manager - Global Business Airtel

8.0 - 13.0 years

10 - 19 Lacs

gurugram

Work from Office

Role & responsibilities Identify and Deploy Measures to Improve Service Level for customer leading to increased recurring revenue. Customer engagements MBR/QBR-- Develop & Nurture Relationships with relevant people at Client Organization Account wise Network KPI tracking - Undertake Periodic Reviews of Customer network Performance. Shore up recurring revenue opportunities. Closing customer escalations end to end . Forecasting Churn and Revenue Retention Understanding of Network architecture Understanding of Solutions provided Driving SIPs for key KPI improvement Ensures right health (flaps) of critical & high value services Planning for configuring solutions basis customer’s requirements Pre...

Posted 22 hours ago

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Team Lead - Network Integration airtel

5.0 - 9.0 years

0 Lacs

kolkata, west bengal

On-site

As the Teal Lead for Network Integration in an ISP Network Upgrade project, you will be responsible for leading and managing the end-to-end technological upgrades within the network. Your key responsibilities will include: - Managing the migration from TP to IP-based systems. - Overseeing the replacement of End-of-Life (EoL) / End-of-Service (EoS) network equipment. - Ensuring seamless integration across Access, Aggregation, and Core network layers. - Driving OEM teams to ensure timely and quality delivery of equipment and solutions. - Demonstrating strong program management capabilities to coordinate complex projects across multiple domains. - Managing and leading a large team comprising 10...

Posted 1 week ago

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Lead - Wireline Assurance Airtel

2.0 - 7.0 years

4 - 8 Lacs

Patna, Bihar, India

On-site

Key Deliverables: Ensure resolution of customer SRs within SLA timelines with full compliance to norms. Improve SLA performance for Solitaire and Titanium customers by reducing open SRs >3 hrs. Implement quality of repair measures and proactive performance monitoring. Reduce GFR (Getting First-time Right), repeat, and reopened service requests across all products. Drive reduction in field service requests. Coordinate with Operations, Planning, and NOC teams for swift error and degradation closure. Monitor and control OPEX and budget efficiently. Develop dashboards and MIS reporting for performance trends and improvement areas. Role Responsibilities: Lead and guide service assurance for Wirel...

Posted 1 month ago

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Lead - Copper & Fiber FTTH airtel

5.0 - 9.0 years

0 Lacs

haryana

On-site

You will be responsible for the execution of FTTH and Network Resilience projects across PAN India. Your role will involve ensuring the availability of OSP and ISP material for project execution and conducting CFT meetings with the transport team and various TOCOs to facilitate faster FTTH rollout. Additionally, you will be required to onboard new partners in collaboration with the Central Commercial team and enhance the capabilities of existing partners to scale up the partner ecosystem. Managing a portfolio of 150 partners in the circles, you will oversee the governance of large partners to ensure smooth project delivery. Your responsibilities will also include coordinating cross-functiona...

Posted 1 month ago

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Senior Asset Integrity Consultant ImageGrafix Engineering Services (IGES)

5.0 - 10.0 years

11 - 21 Lacs

Pune, Bengaluru, Mumbai (All Areas)

Hybrid

Job Title: Senior Asset Integrity Consultant-Cenosco AIMS Location: [Mumbai/Delhi/Pune/Bangaluru] Job Description: Position Overview: We are seeking a highly skilled and experienced Asset Integrity Consultant to join our team. The successful candidate will be responsible for providing expert advice and support to our clients in the implementation and management of asset integrity programs using CENOSCO AIMS solutions [or GE]. Key Responsibilities: Implement CENOSCO AIMS System at customers site and help the customer achieve the goals of asset integrity Help customer to Conduct asset integrity assessments and audits to identify potential risks and areas for improvement. Help customer to Devel...

Posted 2 months ago

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Walkin Interview@22nd August@9 am To 6 pm .Profile-Network Engineer Orange Business

7.0 - 12.0 years

10 - 20 Lacs

noida, ghaziabad, new delhi

Work from Office

Eligibility Criteria Bachelor Degree in Computer Science CCNA/CCNP Certification Experience in CISCO platforms

Posted Date not available

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Lead - Wireline Products & Business Growth Airtel

4.0 - 9.0 years

4 - 7 Lacs

gurugram

Work from Office

Key Responsibilities: Prepare e2e Solution for any bespoke requirement during feasibility stage: different layers of Transport like GPON, CEN, EPT, Metro Core, NLD OTN, Peyto within SLA To provide quick response and improve the customer Experience by Answer technical query as per customer ask on day to day feasibility cases from historical reference and database response Cost effective solution, need to optimize capex for RFP and feasibility cases in order to increase order conversion Keep update on market dynamic and latest technology to provide optimum solution Transport planning, fiber Planning, Feasibility, Network digitization ,OTN,IP.

Posted Date not available

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