CEM Delivery Lead Relyon Resources Pvt Ltd

8.0 - 10.0 years

15 - 25 Lacs

Kolkata, Mumbai, Gurugram

Work from Office

Digital Customer Service / Operations with minimum 8-10 years of experience. Responsible for End to End Service Delivery for the portfolio. Participate in PMR and Service performance review meeting and ensure availability of all relevant Required Candidate profile Location- Mumbai/Gurgaon/Kolkata/Bangalore,Pan India

Posted 4 months ago

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CEM Delivery Integrated Personnel Services

8.0 - 13.0 years

10 - 20 Lacs

indore, gurugram, mumbai (all areas)

Work from Office

CEM Delivery Lead JD: Assures adherence to corporate policies and project delivery procedures. Reviews and ensures a high level of quality and service are maintained by meeting or exceeding commitments. Initiates, develops and enforces standards and procedures in support of improved service. Mandatory Domain Experience: Digital Customer Service / Operations with minimum 8-10 years of experience Roles / Responsibilities Service Management, Tracking & Execution: Responsible for End to End Service Delivery for the portfolio Devise corrective and preventive actions for any service level breaches, near misses, and customer escalations Manage defined processes and risks with respect to organizatio...

Posted Date not available

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