8.0 - 12.0 years

0 Lacs

noida, uttar pradesh

On-site

As an experienced Network Engineer, you will have the opportunity to work in a challenging and dynamic environment across multiple locations including Noida, Chennai, and Bangalore. Your primary responsibilities will include: - Handling tickets and incidents efficiently via the Service Now platform - Leading technical incident calls as a Subject Matter Expert (SME) - Troubleshooting and providing break-fix support for technical issues - Performing root cause analysis to identify and resolve raised issues - Defining process improvements and ensuring adherence to processes - Taking shared ownership of issue resolution in a SLA-driven environment - Mentoring and training team members as an SME ...

Posted 18 hours ago

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