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Team Lead- Embedded Software Intangles

5.0 - 7.0 years

0 Lacs

pune, maharashtra, india

Remote

Role : Support Lead- Embedded Systems Location: Pune Experience: Min. 5 years Department: Customer Success / Support Reports To: Head of Customer Experience Type: Full-time Role Summary We are seeking a technically strong and customer-obsessed L2 Support Manager to lead our Level 2 support team. In this role, you will manage escalated technical support for our IoT telematics devices and platforms, ensuring timely resolution of complex issues and seamless communication between product, engineering, and customer-facing teams. You will be instrumental in setting up and scaling processes, tools, and teams to provide exceptional customer support across hardware and software components. Key Respon...

Posted 1 week ago

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