5.0 - 9.0 years

0 Lacs

karnataka

On-site

You should have a strong working knowledge in Amdocs CES Billing System, particularly Customer Billing Product CBP and its subcomponents. It is essential to possess solid billing domain knowledge, including Postpaid Billing, Prepaid Billing, CDR processing and usage flow, Rating and Discounting, and Bill Generation and Invoicing. Understanding Amdocs CES Billing configuration, which includes product offers, rate plans, account hierarchies, and billing cycles, is also required. You must have experience with Amdocs billing operational tasks like billing cycle execution, job scheduling, and financial transaction processing. Additionally, a solid background in systems design and development in large-scale billing environments is necessary. Experience in Service Management within an IT Telco operations setup, including incident and problem management, is expected. Exposure to other OSS BSS systems such as Amdocs CRM, Ordering, Mediation, and optionally Prepaid Charging systems like OCS, would be advantageous. Hands-on experience with UNIX/Linux systems, strong familiarity with SQL, Oracle databases, and working knowledge of WebLogic Web Servers is essential. Proficiency in incident and service request handling from triage to resolution within agreed SLA timelines is a key requirement. You should be comfortable working with cross-functional and cross-cultural teams, especially when delivering services to international telecom operators. Your primary technical skills should include Technology CRM Amdocs. The job may require you to work across all Infosys DC locations. Preferred skills include expertise in Technology->CRM->Amdocs->Amdocs Cramer.,

Posted 6 days ago

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