6 Ccure Jobs

Build your best future with the Johnson Controls team. As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away! **What we offer:** - Competitive salary - Paid vacation/holidays/sick time - On the job/cross-training opportunities - Encouraging and collaborative team environment - Dedication to safety through our Zero Harm policy **What You Will Do:** As a Tech Customer Service Representative, you will be working with corporate accounts for Physical Security Systems, specifically focusing on Access Control and CCTV systems. Your role will involve providing technical support, troubleshooting, and ensuring the effective functioning of security systems like CCURE, Genetec, Lenel S2, and ExacqVision. **How You Will Do It:** - Work with security software and hardware platforms like CCURE, Genetec, Lenel S2, Solarwinds, ExacqVision, Networking Tools, and MS Office Tools. - Execute and validate existing technical documentation. - Troubleshoot and configure IP CCTV cameras (AXIS Make VMS platform). - Configure and harden Axis Cameras for stream, storage, schedule, and rules both on camera and Genetec platforms. - Program, test, and commission physical security systems including Access Control, Video Surveillance, and Intrusion Detection Systems. **What We Look For:** - Educational Qualification: Bachelor of Engineering in Electrical, Electronics, E&TC, or related fields. - Fluency in English. - Certification in Genetec. - Hands-on experience in the configuration of IP CCTV cameras and familiarity with AXIS hardware. - 3-10 years of global customer-facing experience. - Ability to multitask, manage shifting priorities, and meet deadlines. - Excellent communication and problem-solving skills. **Key Responsibilities:** - Provide excellent customer support and act as a key interface for ensuring project execution within schedule and budget. - Collaborate with clients and security integrators to resolve hardware issues and complete validation and testing. - Support team initiatives to upgrade security hardware/software infrastructure and process improvements. - Conduct periodic audits on security systems/devices to ensure functionality and performance. - Coordinate with internal and external teams to resolve customer issues and ensure smooth system functionality. **Preferred:** - Experience with CCURE, Lenel S2, ExacqVision, and Genetec software platforms. - 2-10 years of experience in supporting IT infrastructure, specifically Enterprise Access Control (Lenel S2, GENETEC), Visitor Management, and Incident Management systems. - Strong understanding of security hardware like door controllers, readers, locking hardware, dual-factor authentication, cameras, video recording hardware, intrusion detection, and duress hardware. - Basic networking and Windows OS knowledge. **Soft Skills:** - Strong communication and interpersonal skills. - Ability to handle customer queries with patience and professionalism. - Must be a good team player. - Willingness to work in a 24x7 environment.,

The company is looking for a skilled SOC Shift Lead to manage the Security Command & Control Centre operations in Mumbai. As a SOC Shift Lead, you will be responsible for overseeing the day-to-day operations of the Security Command Centre. Your role will involve ensuring the integrity, accuracy, and confidentiality of all information in accordance with quality standards and company procedures. Responsibilities include supervising and operating the Security Command Centre, with a focus on CCTV surveillance, access management, and tools like Lenel. You will support Incident Management by addressing major incidents as per the Major Incident Management process and providing assistance with lesser incidents. Monitoring the external environment, generating periodic security reports, analyses, and advisories, as well as communicating effectively in emergencies, are crucial aspects of this role. You should possess the ability to analyze situations quickly and initiate or escalate responses as required. Additionally, staying updated with industry practices and participating in role-plays and exercises for emergency preparedness are expected. The ideal candidate should be a Graduate or Postgraduate with at least 3 years of experience in Corporate Security. Experience with Veracity software, Ccure, Lenel, or similar tools is necessary. Proficiency in producing high-quality written reports and security briefs is a key requirement. The ability to operate effectively in a multicultural environment, along with excellent written and verbal communication skills, is essential. Advanced skills in Excel and Power BI would be considered a plus.,

LOCATION :Mumbai DATE : 29 July, 2025 JOB TYPE :FULL TIME SOC Shift Lead Were seeking a skilled SOC Shift Lead to manage the Security Command & Control Centre operations in Mumbai. Role Overview As a SOC Shift Lead, youll oversee the day-to-day operations of the Security Command Centre, ensuring the integrity, accuracy, and confidentiality of all information in line with quality standards and company procedures. Key Responsibilities Supervise and operate the Security Command Centre, focusing on CCTV surveillance, access management, and tools like Lenel. Support Incident Management, addressing major incidents per the Major Incident Management process and supporting lesser incidents. Monitor the external environment, generate periodic security reports, analyses, and advisories. Communicate effectively in emergencies, analyze situations quickly, and initiate or escalate responses as needed. Stay updated with industry practices and participate in role-plays and exercises for emergency preparedness. Requirements Graduate/Postgraduate with 3+ years in Corporate Security. Experience with Veracity software, Ccure, Lenel, or similar tools. Proficiency in producing high-quality written reports and security briefs. Ability to operate effectively in a multicultural environment. Excellent written and verbal communication skills. Advanced skills in Excel and Power BI are a plus. Show more Show less

As a SOC Shift Lead based in Mumbai, you will be responsible for managing the Security Command & Control Centre operations. Your role will involve overseeing the day-to-day activities of the Security Command Centre, ensuring the integrity, accuracy, and confidentiality of all information according to quality standards and company procedures. Your key responsibilities will include supervising and operating the Security Command Centre with a focus on CCTV surveillance, access management, and tools such as Lenel. You will also support Incident Management by addressing major incidents as per the Major Incident Management process and handling lesser incidents. Monitoring the external environment, generating security reports, analyses, and advisories will be part of your duties. In emergencies, you will need to communicate effectively, analyze situations swiftly, and initiate or escalate responses as required. Additionally, staying updated with industry practices and participating in emergency preparedness exercises will be essential. To qualify for this role, you should hold a Graduate or Postgraduate degree with at least 3 years of experience in Corporate Security. Proficiency in tools like Veracity software, Ccure, Lenel, or similar is required. You should possess strong skills in producing high-quality written reports and security briefs. The ability to work effectively in a multicultural environment, along with excellent written and verbal communication skills, is crucial. Advanced proficiency in Excel and Power BI will be considered a plus. If you are a proactive and detail-oriented individual with a passion for security operations, we encourage you to apply for the position of SOC Shift Lead in our Mumbai location.,

Role & responsibilities Intermediate understanding of Fusion Risk management along with good understanding of Operational Resilience capability Adept at Requirements gathering/understanding/documenting/refinement and requirements development, Creating Use story/Use case/Business Requirements document/Functional Requirements specification document & Business mapping document. Strong collaborative work experience with Business/Product owner/Customer stakeholders/end users/Project team for understanding the requirements and documentation Experience working with complex systems and processes and system configuration. Also strong experience with creating technical design (HLD/LLD/Flow chart etc.) & Process design documents Customer and results focused: ability to work with customers to understand and act based on their needs, assess risks, and achieve a valued result. Strong analytical skills to resolve support issues, and to break down high level business requirements into more detail by questioning and probing for clarification. Strong communication skills with ability to communicate both complex business and technical concepts and align organization on decisions. Sound problem-solving skills with the ability to quickly process complex information and present it clearly and in simple manner. Adaptable: maintains effectiveness while managing competing demands, dealing with frequent change, delays or unexpected events. Utilizes team collaboration to create innovative solutions efficiently. Proficient with MS Office suite of products including MS Visio and MS Project. Previous exposure/experience in Insurance, financial services or banking industry, specifically with Risk, Compliance/regulatory applications Ability to write and understand SQL queries Previous experience in a production support environment Preferred candidate profile Experience in or excited to learn Agile way of working BE/BTECH/BS/BA degree or equivalent experience 3 to 5 years of progressive experience as a Business Analyst/Business Systems Analyst Knowledge of financial services industry Knowledge of relevant business, processes, systems and capabilities Good understanding of privacy, compliance, control and security requirements Skilled in test execution and understanding the outcomes Strong analytical skills Comfortable with data requirements and related data activities Sound problem-solving skills Strong interpersonal / relationship building skills with technical and business personnel Passionate about the client, technology and excited about the impact of emerging / disruptive technologies Proficient with MS Office suite of products including MS Visio and MS Project

As a Tech Customer Service Representative, you will work with corporate accounts for Physical Security Systems, focusing on Access Control and CCTV systems. Your responsibilities will include providing technical support, troubleshooting, and ensuring the effective functioning of security systems such as CCURE, Genetec, Lenel S2, and ExacqVision. You will work with security software and hardware platforms including CCURE, Genetec, Lenel S2, Solarwinds, ExacqVision, Networking Tools, and MS Office Tools. Your tasks will involve executing and validating technical documentation, troubleshooting and configuring IP CCTV cameras (specifically AXIS Make VMS platform), and configuring Axis Cameras for stream, storage, schedule, and rules on both camera and Genetec platforms. Additionally, you will program, test, and commission physical security systems encompassing Access Control, Video Surveillance, and Intrusion Detection Systems. The ideal candidate should possess a Bachelor of Engineering degree in Electrical, Electronics, E&TC, or related fields, fluency in English, certification in Genetec or hands-on experience in commissioning & programming in Genetec, hands-on experience in configuring IP CCTV cameras with familiarity in AXIS hardware, 3-8 years of global customer-facing experience, ability to multitask, manage shifting priorities, and meet deadlines, as well as excellent communication and problem-solving skills. Key responsibilities include providing excellent customer support, collaborating with clients and security integrators to resolve hardware issues, supporting team initiatives for upgrading security hardware/software infrastructure and process improvements, conducting periodic audits on security systems/devices, and coordinating with internal and external teams to resolve customer issues for ensuring smooth system functionality. Preferred qualifications include experience with Genetec software platforms, 2-6 years of experience in supporting IT infrastructure focusing on Enterprise Access Control (GENETEC), Visitor Management, and Incident Management systems, a strong understanding of security hardware components, basic networking, and Windows OS knowledge. Soft skills required for this role include strong communication and interpersonal skills, ability to handle customer queries with patience and professionalism, being a good team player, and willingness to work in a 24x7 environment.,