CCTV/Security Control Room Technician

DUTIES AND RESPONSIBILITIES:

1. CCTV and Security Monitoring:

• Monitor live and recorded CCTV footage for unusual or suspicious activity.
• Regularly check and ensure proper functioning of all CCTV cameras and systems.
• Respond immediately to any incidents or alarms as observed via surveillance systems.
• Log and report any equipment malfunctions, tampering, or breaches of protocol.
• Maintain access logs and ensure integrity of surveillance footage storage.

2. Equipment and Sensor Monitoring:

• Continuously monitor operational sensors including those related to:
• HVAC systems
• Water supply and treatment systems
• Fire detection systems
• Elevator systems
• Energy management panels
• Any other related equipment
• Coordinate with the engineering and facility teams when irregularities or alerts are observed.
• Track and escalate maintenance issues to appropriate departments.

3. Computer and Reporting Tasks:

• Use monitoring software and Microsoft Office applications to generate incident and shift reports.
• Maintain digital records of incidents, maintenance logs, and daily activity.
• Assist in system backups, data management, and basic troubleshooting of control systems.

4. Emergency Response Coordination:

• Act as the communication hub during emergencies, coordinating with security, fire, and medical teams.
• Follow standard operating procedures (SOPs) during emergencies like fire, intrusion, or equipment failure.
• Support guest and staff safety by initiating emergency protocols when necessary.

5. Communication and Liaison:

• Maintain professional communication with the on-ground security staff.
• Liaise with IT, engineering, and other departments to ensure smooth operations and system integrations.

DESIRED PROFILE:

• Education: Minimum Diploma or Bachelor's degree in Computer Applications, Electronics, or a related field.
• Experience: Freshers with expertise in Computer Knowledge are recommended.

Technical Skills:

• Good knowledge of computer systems and networking basics.
• Proficiency in CCTV and surveillance software.
• Basic understanding of sensor technologies and building management systems (BMS).

Other Skills:

• Strong attention to detail and situational awareness.
• Ability to multitask under pressure and respond quickly to incidents.
• Excellent verbal and written communication.
• Familiarity with reporting tools and MS Office Suite (Excel, Word, Outlook).

Work Environment:

• Based in a high-security control room operating 24/7.
• Rotational shifts including night and weekends.
• Must remain alert during long periods of monitoring tasks.

Job Types: Full-time, Permanent

Pay: ₹22,000.00 - ₹28,000.00 per month

Benefits:

• Commuter assistance
• Food provided
• Health insurance
• Paid sick time
• Provident Fund

Work Location: In person

Expected Start Date: 05/08/2025