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4.0 - 6.0 years

5 - 7 Lacs

Gurugram

Work from Office

DEPS Process Compliance Ensure strict adherence to DEPS processes across all Operational Units (OUs). Monitor and ensure: Timely closure of tickets as per the defined SOP. Resolution of shortages following all required process steps. Continuous training and upskilling of DEPS coordinators on company policies and procedures. Claim Settlement Ensure settlement of claims within the defined SLA and policy: SBU & Siemens (COFs): within 3 working days Other clients (Credit Note, RCS, COFs): within 7 working days DEPS Case Closure Timely resolution of DEPS cases including: Unclean PODs Client escalations Cases to be closed within the specified SLA CCTV Compliance Ensure CCTV systems are effectively...

Posted 3 months ago

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