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1 - 6 years

8 - 16 Lacs

Hyderabad

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Hiring for IP-DRG Validation & Clinical Reviewer (Medical Coding) || Location : Hyderabad || Up to 16 LPA || IPDRG Validation : Min 3+yrs of exp in IP-DRG Validation with CCS (Or) CIC Certification Package : Up to 16 LPA Notice Period : 0 to 90 Days Clinical Reviewer : Min 1yr of exp in Clinical Reviewer with CPC Certification Package : Up to 7 LPA Notice Period : 0 to 30 Days Relieving letter is mandatory If Interested & Eligible : Please send your updated resume through WhatsApp to HR Keerthi Sai Priya 9951773491 . Refer your Friends / Colleagues .

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3 - 8 years

5 - 15 Lacs

Hyderabad, Chennai

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Greetings from Coronis Ajuba (Formerly known as MiraMed Ajuba) We are looking for Experienced certified Surgery & IPDRG Auditors medical coders to join us. Interested candidates please call us @ 91+ 8667765320 or mail to raghul.krishnasamy@coronishealth.com to book interview slot. SURGERY Coders ( 3 to 8 yrs ) * Certified coders only * Experience : 2+ yrs of experience in SDS is must * Location : Hyderabad / Chennai * Work from Office * Competitive Salary with Food and other Benefits. * Immediate Joiners preferred IPDRG Coders & Auditors ( 3 to 12 yrs ) * Experience : 1 to 10 years * Only for Certified coders * Location : Hyderabad / Chennai * Work from Office * Competitive Salary with Food and other Benefits. * Immediate Joiners preferred Attractive Salary for immediate joiners. Grab the opportunity and refer your friends Interested Candidates send you resume to the below WhatsApp Number or Reach me out on 8667765320 Regards, Raghul - 8667765320 Human Resources Coronis Ajuba

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1 - 5 years

5 - 10 Lacs

Hyderabad, Chennai, Bengaluru

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Looking for any Certified/Non-Certified Medical coder with HHC/ Coder/QA EM Coder/QA/SME Denial Coder/QA/SME Both Work From Home and Work From Office is available. Preferably Immediate Joinees or 15 days Flexible in Relieving letters & Gaps. Required Candidate profile Looking for Certified/Non Certified Medical coder with any specialty like HHC/CODER/SR.CODER/QA EM Coder/ED Coder/QA Denial Coder/QA

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1 - 5 years

5 - 10 Lacs

Hyderabad, Chennai, Bengaluru

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Looking for any Certified/Non-Certified Medical coder Radiology Coder/QA Anesthesia Coder/QA/SME Surgery Coder/QA/SME Both Work From Home and Work From Office is available. Preferably Immediate Joinees or 15 days Flexible in Relieving letters & Gaps. Required Candidate profile Looking for Certified/Non Certified Medical coder with any specialty like Radiology CODER/SR.CODER/QA Anesthesia Coder/QA Surgery Coder/QA

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1 - 6 years

3 - 7 Lacs

Chennai

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Greetings from R1RCM Hiring for surgery coders looking for SDS, Gastroenterology surgery ,General surgery, Cardiopulmonary Surgery , Cardio surgery location-Chennai/HYD minimum 1 to7 years of experience CPC/CCS certification is mandatory regular shift- 8.30 am to 5.30pm interview mode- virtual mode Benefits: Free pickup and drop facility will be provided Medical Insurance will be provided Contact person Harrishma HR Contact mail - hpalaniappan@r1rcm.com/ 9677152997 If you are not interested, refer any of your friends who has the relevant experience

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1 - 6 years

2 - 6 Lacs

Hyderabad

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Role- Medical Coder: We are looking to hire an experienced Coder / Sr. Coder with active coding certifications (CPC / CPC-A / CIC / CCS / COC). With strong domain expertise in CPT and ICD (diagnosis) coding, the incumbent should be able to validate the coding after reviewing all relevant medical records ensuring codes are accurate and sequenced correctly in accordance with government and insurance regulations. Working in an evolving healthcare setting, delivering innovative solutions using our shared expertise. Using opportunities to learn and grow through rewarding interactions, collaboration, and the freedom to explore professional interests. Giving priority always to what is best for our clients, patients, and each other. With our proven and scalable operating model, complementing a healthcare organizations infrastructure to quickly drive sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience. Responsibilities: Assign codes to diagnoses and procedures, using ICD (International Classification of Diseases) and CPT (Current Procedural Terminology) codes. Follow up with the provider on any documentation that is insufficient or unclear. Communicate with other clinical staff regarding documentation. Search for information in cases where the coding is complex or unusual. Receive and review patient charts and documents for accuracy. Review the previous day's batch of patient notes for evaluation and coding. Ensure that all codes are current and active. Requirements: Education Any Graduate. 1 to 7 Years experience in Medical Coding. Successful completion of a certification program from AHIMA or AAPC. Strong knowledge of anatomy, physiology, and medical terminology. Skilled in assigning ICD-10 & CPT codes. Solid oral and written communication skills. Able to work independently. Flexible to work from office and home as required by the business.

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1 - 6 years

3 - 6 Lacs

Hyderabad

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About the role Review patient medical records following PHI, HIPPA and convert into medical coding code as per ICD-10-CM and PCS guidelines. Complete daily assign tasks within time with expected quality, on time communication to internal/external stakeholders and adhere to organization policies. We are looking to hire an experienced Medical Coders / Senior Medical Coders with coding certifications (CIC or CCS) hands on experience on Inpatient DRG (MS-DRG/APR-DRG) coding. Eligibility Criteria 1 to 7+ Years of work experience in IP DRG medical Coding Education Any Graduate, Postgraduate Successful completion of a certification program from AHIMA (CCS) or AAPC (CIC) Must be active during joining and verified. Strong knowledge of anatomy, physiology, and medical terminology Effective verbal and written communication skills (should have capability to reply to email properly to client and stakeholders) Able to work independently and willing to adapt and change as per business/process requirement. Responsibilities Reviewed inpatient medical records and assigned accurate ICD-10-CM (PDx and SDx) and PCS codes for diagnoses and procedures. Assigned and sequenced codes accurately based on medical record documentation. Assigned POA indicators correctly. Thorough understanding and application of medical necessity, DRGs, APGs, and APRs for processing claims Adhered to coding clinics and guidelines, and queried physicians for clarification as needed. Checking on the account status on regular basis if kept on Hold and follow up with respective leaders when in needed. Knowledge of 3M coding, Optum, computer assisted coding (CAC), abstracting software, Meditech etc. will be added advantage.

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- 1 years

1 - 3 Lacs

Hyderabad

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Kickstart Your Career with R1 RCM! R1 RCM brings an exclusive opportunity for CCS-certified freshers! Location: Hyderabad. Free Training for 2 Months Get industry-ready at no cost! Join the IP DRG Team Start your journey in healthcare. Apply Now! For details, email CV dbisht4@r1rcm.com . Don't miss this incredible chance to grow and succeed!

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1 - 6 years

4 - 9 Lacs

Noida, Hyderabad, Chennai

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Dear Candidate, We are hiring experienced Medical Coders / Senior Medical Coders/ Trainers/ QA with coding certifications (CIC /CCS/CPC) hand on experience on Inpatient DRG (MS-DRG/APR-DRG) coding. About the role: Review patient medical records following PHI, HIPPA and convert into medical coding code as per ICD-10-CM and PCS guidelines. Complete daily assign tasks within time with expected quality, on time communication to internal/external stakeholders and adhere to organization policies. Requirements: 1 to 7+ Years experience in IP DRG medical Coding 1 plus years of experience for coders 5 plus years of experience for Trainer /QA with CCS/CIC mandatory Lead analyst- QA on papers mandatory with CCS certification Education Any Graduate Successful completion of a certification program from AHIMA (CCS) or AAPC (CIC / CPC) Must be active during joining and verified. Strong knowledge of anatomy, physiology, and medical terminology Effective verbal and written communication skills (should have capability to reply to email properly to client and stakeholders) Able to work independently and willing to adapt and change as per business/process requirement. notice period is acceptable Benefits: Free pickup and drop facility will be provided Medical Insurance will be provided Contact person Harrishma HR Contact mail - hpalaniappan@r1rcm.com/ 9677152997 If you are not interested, refer any of your friends who has the relevant experience

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14 - 20 years

12 - 18 Lacs

Bengaluru

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We are seeking a highly skilled and experienced AGM - HCC (Provider Risk Adjustment) to join our team at Bangalore location. The ideal candidate will have over 13+ years of experience in medical coding, with a proven track record of managing large teams of 100+ coders. The candidate should be certified from AAPC or AHIMA, with strong leadership capabilities, client handling experience, and a deep understanding of the healthcare and medical coding industry. Key Responsibilities: 1) Lead and manage a team of 100+ coders to ensure the timely and accurate completion of medical coding tasks 2) Oversee the day-to-day operations of the medical coding department, ensuring high productivity and quality standards 3) Develop and implement coding strategies, workflows, and processes to optimize team performance 4) Act as the primary point of contact for clients, handling client communication, queries, and escalation 5) Ensure compliance with regulatory and industry standards (HIPAA, ICD-10, CPT, etc 6) Conduct training and development programs for the coding team to enhance their skills and knowledge 7)Monitor key performance indicators (KPIs) and generate reports for management 8) Collaborate with other departments to streamline workflows and improve operational efficiency 9) Stay updated on the latest trends, technologies, and regulations in the medical coding field Educational Qualifications & Experience: Any Graduate (Preferably from Life Science background 13+ years of experience in Medical Coding, with at least 3 years of experience in Provider Risk Adjustment coding specialty and substantial team management experience Why Join Us? At Corrohealth, we believe in high values and best work culture. Our team is diverse, creative, and dedicated to making an impact. We offer: Innovative Environment We embrace creativity, cutting-edge technology, and bold ideas. Career Growth – Clear paths for advancement, skill development, and mentorship opportunities. Impactful Work – Your contributions directly shape our success and create real-world impact. Supportive Culture – A team-first mindset with open communication, collaboration, and respect. Diversity & Inclusion – We value diverse perspectives and foster an inclusive workspace. Work-Life Balance – We support healthy boundaries and flexible work arrangements. Leadership Vision – Strong, transparent leadership with a long-term strategic outlook.

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5 - 10 years

6 - 9 Lacs

Chennai

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Primary Responsibilities: Lead a team of 25 - 30 certified coders. Maintains staff by orienting and training employees; maintains a safe, secure, and legal work environment Performance Management - Timeliness, Quality and Productivity metrics Planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards Maintains quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending system improvements Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies Drive employee engagement and retention activities by sharing companys vision and goals, empowering employees on tasks as per their skill set, providing regular feedback etc. Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Graduate in any discipline Certified coder from AAPC/AHIMA 2+ years of experience as Team leader or Assistant Manager Experience in handling a team of minimum 15 Experience from medical coding background only Experience in performance management, coaching, supervision, quality management, results driven, foster teamwork, handles pressure, giving feedback Proven ability to use Microsoft Office Products (Excel, PowerPoint etc.) Proven ability to operate basic office equipment (copier and facsimile machine) Contact Details:- Shiva Dosapati dosapati_shiva@optum.com

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- 5 years

2 - 3 Lacs

Hyderabad, Chennai, Bengaluru

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Opening for Freshers and Experience candidates in BPO Domain for Customer Support English + Tamil required Salary 14k to 25k Inhand Walk-in Interviews Providing customer support. Work Location :Chennai, Bangalore, Hyderabad -Language- English+ Tamil -Graduation not mandatory. -Immediate joiners required. Voice Process / Non voice / Call center / BPO Pls call sangeeta 9176078282 for more info Thanks, sangeeta 9176078282

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1 - 6 years

2 - 7 Lacs

Pune, Chennai, Coimbatore

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Roles and Responsibilities: * Candidates should have minimum 1 year of experience into medical coding. * Any certification is mandatory. * If candidate is having any training exposure its added advantage. * Looking strong domain knowledge in Medical coding. * Salary is not a constraint. * Good communication . * Location : Chennai / Coimbatore /Pune *Day Shift. OPENING ED Facility Certified ( CHN / CBE & PUNE) EM Certified ( CHN / CBE & PUNE) Surgery Certified ( CHN / CBE & PUNE) Denial Certified ( CHN / CBE & PUNE) Pathology Certified ( CHN / CBE ) IVR Certified (CHN) Interested candidates reach @ 6382577539

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6 - 11 years

5 - 8 Lacs

Gurugram

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Area: Oracle Utilities Customer Care and Billing , Oracle Utilities Meter Data Management Job Title: Oracle Utilities Functional Consultant Location: India Travel Required: Yes Level: 9 Position Type: Full Time Industry Experience Utilities Years of Experience 6-12 years About The Role : Role Description: Minimum Experience of 6 years in either Oracle Utilities Customer Care & Billing (CC& B ) , Customer to Meter (C2M), Meter Data Management (MDM) or Customer Cloud Service (CCS) with experience in end-to-end implementations . Proven track record with CIS implementation engagements (At least 2 CC&B/C2M/CCS /MDM implementation). Should be able to engage with client, delivery team and other stakeholders across different geograph ies and to gather or clarify detailed user stories/requirements. Should possess hands-on CC& B / C2M/CCS /MDM functional expertise on more than one area of either electric, gas or water utility in Billing, Rates Configurations, Payments, Credit & collection, Meter Data acquisition, VEE Groups/Rules, Usage measurement , A ggregation and calculations , etc. Should be able to understand business requirements in detail and design, implement, and provide solution on different business processes with focus on out of the box solution. Candidate should have excellent written and verbal communication skills ability to lead workshops, demos and ability to not only document business process but also should be able to recommend new methods and automation opportunities for efficient business operation. Should have understanding of de-regulated and regulated market environment and related tariff scenarios, meter to cash process, market EDI transaction lifecycle etc. Should understand fundamentals of the Oracle Utilities Application Framework (OUAF) to guide the overall solution development . Knowledge of other utility products built on OUAF platform such as SOM, ODM , NMS, SGG, MWM, WAM, OUCSS, OUBI is a plus. In-depth Knowledge of OUAF, d atabase structure and technical knowledge is a plus . Oracle Utilities Certifications in Oracle Utilities product suite would be an advantage . Qualifications and Education Requirements: Full Time Graduation

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2 - 5 years

3 - 6 Lacs

Chennai

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Job Description: Radiology Coder Position Title: Radiology Coder Location: Guindy, Chennai (Candidate Must be local to Chennai) Employment Type: Full-Time Position Overview: We are seeking a detail-oriented and experienced Radiology Coder to join our team. The ideal candidate will have 2 to 7 years of experience in medical coding, specifically in radiology, and possess a strong understanding of coding guidelines and practices. As a Radiology Coder, you will be responsible for reviewing medical records, accurately assigning appropriate ICD-10, CPT, modifiers and HCPCS codes to radiology procedures, and ensuring compliance with regulatory requirements. This role is essential for ensuring accurate billing, reimbursement, and compliance with healthcare industry standards. Key Responsibilities: Coding Radiology Procedures: Accurately assign ICD-10, CPT, modifiers and HCPCS codes to radiology procedures, including diagnostic imaging, interventional radiology, and nuclear medicine. Review clinical documentation to ensure it supports accurate coding and billing. Identify discrepancies between the clinical documentation and coding and communicate with the healthcare providers for clarification. Compliance and Regulatory Adherence: Ensure coding practices comply with Medicare, Medicaid, insurance carriers, and other regulatory entities. Stay current with coding updates, changes to healthcare regulations, and payer-specific requirements. Billing and Reimbursement Support: Work closely with the billing department to ensure proper reimbursement for services rendered. Provide support to resolve billing issues related to denied or underpaid claims. Analyze coding data and trends to identify opportunities for process improvements. Quality Assurance and Continuous Improvement: Perform routine audits on radiology coding to ensure accuracy and compliance with industry standards. Participate in continuous education to stay up-to-date with coding practices, including attending webinars, workshops, and certification renewal programs. Qualifications: Preferred: Certification as a Certified Professional Coder (CPC) or Certified Coding Specialist (CCS). Radiology-specific coding certification such as Certified Radiology Coder (CRC) from AAPC or AHIMA. Skills and Abilities: Exceptional attention to detail and accuracy in medical coding. Strong knowledge of anatomy, physiology, and radiological procedures. In-depth understanding of payer-specific billing requirements and insurance policies. Ability to work independently and manage multiple priorities with efficiency. Excellent communication skills (both written and verbal).

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- 5 years

2 - 5 Lacs

Noida, Gurugram, Delhi / NCR

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Urgent Hiring for Chat & Voice Process (150+ Positions Available) We are hiring fresher and experienced candidates for Chat and Voice Process roles with excellent growth opportunities! Position : Customer Support (Chat & Voice) Vacancies : 150+ Salary : 15,000 to Upto 40,000 (In-hand) Location : Gurugaon Shift : [Rotational shifts] Perks & Benefits: Free Cab Facility Travel Allowance Incentives Medical Insurance Other Employee Benefits Eligibility Criteria: Good English Communication Skills Willing to work in rotational shifts Freshers & Experienced Both Can Apply Minimum qualification: [12th Pass / Graduate] To Apply: Interested candidates can directly contact and share their CV on the below mentioned number: Senior HR Rohan - 9266746802 (Call & Please share the details on WhatsApp as well) NO CHARGES

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1 - 6 years

2 - 7 Lacs

Pune, Chennai, Coimbatore

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Roles and Responsibilities: * Candidates should have minimum 1 year of experience into medical coding. * Any certification is mandatory. * If candidate is having any training exposure its added advantage. * Looking strong domain knowledge in Medical coding. * Salary is not a constraint. * Good communication . * Location : Chennai / Coimbatore /Pune *Day Shift. OPENING ED Facility Certified ( CHN / CBE & PUNE) EM Certified ( CHN / CBE & PUNE) Surgery Certified ( CHN / CBE & PUNE) Denial Certified ( CHN / CBE & PUNE) Pathology Certified ( CHN / CBE ) IVR Certified (CHN) Interested candidates reach @ 8122343331(calls and what,s app)

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- 5 years

2 - 5 Lacs

Noida, Gurugram, Delhi / NCR

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Role & responsibilities Urgent Hiring Chat & Voice Process (150+ Positions Available) We are hiring fresher and experienced candidates for Chat and Voice Process roles with excellent growth opportunities! Position : Customer Support (Chat & Voice) Vacancies : 150+ Salary : 15,000 to upto 36,000 (In-hand) Location : Gurugaon Shift : [Rotational shifts] Perks & Benefits: Free Cab Facility Travel Allowance Incentives Medical Insurance Other Employee Benefits Hiring Now Voice Process (International) Salary: 18,000 to 39,000 In-Hand + Attractive Perks Location: [Gurgaon] Were looking for energetic and customer-focused individuals for our Voice Process team. Both Freshers and Experienced candidates are welcome! Job Role: Voice Process Executive Salary: 18,000 39,000 (In-Hand) Work Days: 5 Days Working Weekly Off: Rotational Shift: Rotational (Day/Night based on process) Job Type: Full-time Perks & Benefits: Cab Facility (Pick & Drop) Travel Allowance Performance-Based Incentives Provident Fund (PF) Medical Insurance Other Company Benefits Eligibility Criteria: Good English Communication Skills Willing to work in rotational shifts Freshers & Experienced Both Can Apply Minimum qualification: [12th Pass / Graduate – Specify based on your requirement] To Apply: CONTACT DETAILS ................................... Interested candidates can directly contact and share their CV on the below mentioned number: Senior HR Dev - 8700928077 ( Call & Please share the details on WhatsApp as well) NO CHARGES

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2 - 7 years

3 - 8 Lacs

Hyderabad, Chennai

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Job description Hiring medical coder Denial, Surgery, IPDRG , HHC || HYD & Chennai || upto 18 lpa || Medical Coder: 1. Surgery || up to 75k || Hyderabad, chennai, || Min 1 yr into Surgery Coder || 2 Months 2. IPDRG || up to 18 LPA || Hyderabad , Chennai & Noida, Mumbai, Bangalore || Min 1 yr into IPDRG Coder || 2 Months 3. Home Health coder || Up to 75k TH ||Work from Home || 4. Denial|| up to 75k || Hyderabad , Chennai || Min 1 yr into Denial Coder || 2 Months 5. Radiology coder || up to 75k || Chennai || Min 1 yr into Radiology Coder || 2 Months Work from Office Relieving is not mandatory Interested candidates can share your updated resume at 9030434022 Refer your friend's / Colleagues Axis Services Preferred candidate profile min 1yr exp into Medical coder Perks and Benefits week 5 Days

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1 - 5 years

5 - 10 Lacs

Hyderabad, Chennai, Bengaluru

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Looking for any Certified/Non-Certified Medical coder with IPDRG/ Coder/QA EM Coder/QA/SME ED Coder/QA/SME Both Work From Home and Work From Office is available. Preferably Immediate Joinees or 15 days Flexible in Relieving letters & Gaps. Required Candidate profile Looking for Certified/Non Certified Medical coder with any specialty like IPDRG/CODER/SR.CODER/QA EM Coder/QA ED Coder/QA

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1 - 6 years

2 - 7 Lacs

Pune, Chennai, Coimbatore

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Roles and Responsibilities: * Candidates should have minimum 1 year of experience into medical coding. * Any certification is mandatory. * If candidate is having any training exposure its added advantage. * Looking strong domain knowledge in Medical coding. * Salary is not a constraint. * Good communication . * Location : Chennai / Coimbatore /Pune *Day Shift. OPENING ED Facility Certified ( CHN / CBE & PUNE) EM Certified ( CHN / CBE & PUNE) Surgery Certified ( CHN / CBE & PUNE) Denial Certified ( CHN / CBE & PUNE) Pathology Certified ( CHN / CBE ) IVR Certified (CHN) Interested candidates reach @ 7339696444(calls Only)

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2 - 4 years

4 - 8 Lacs

Chennai

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We are HIRING for Certified Medical Coders (E&M Specialty) HR SPOC - Aiswarya HR Job location : RMZ Perungudi, Chennai Position : Senior Certified Coding Associate Industry : ITES/BPO Category : Medical Coding Work Mode : Work From Office Role : E&M Medical Coder Shift Timing : 8 AM - 6 PM Eligibility Criteria:' Candidates should have experience in Evaluation & Management (OP / IP) Must have strong knowledge of ICD-10 CM/PCS and CPT coding Anesthesia coding & Sugery Coding is an added advantage Must have Minimum 2 years of experience in E&M Coding Looking for Certified Medical Coders - Any Certification Roles & Responsibilities:- Creates update tracker and responsible for updating the team on trends and changes. Provides feedback & coaching on common error scenarios Performs review of claims denied/rejected for coding, documentation and clinical validation. Prepares reports for management review and identifies trends. Conducts focused retrospective audits and regular scheduled audits of individual coders. Creates update tracker and responsible for updating the team on trends and changes. In conjunction with the Coding Supervisors and Coding Manager, contributes to the development of educational and training opportunities for staff. ABOUT US: Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL:IN), is a leading provider of transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, and other industries. The Company's Digital First, Digital Now approach helps organizations reinvent operations and reimagine business models, enabling them to deliver moments that matter and build competitive advantage. With an established presence in the US including over a dozen offices, and multiple sites in the UK, India, the Philippines and Mexico, we act as a trusted growth partner for over 150 leading global brands, including several Fortune 500 and FTSE 100 companies. Website: http://www.firstsource.com Contact Person: HR Recruiter - Aiswarya M / 8072289336 Interested candidates share your resume to aiswarya.mmm@firstsource.com Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or aiswarya.mmm@firstsource.com

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- 4 years

1 - 5 Lacs

Gurugram

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Urgent Hiring Chat & Voice Process (111+ Openings) We are hiring Freshers and Experienced for Customer Support Executive roles in both Chat and Voice Processes. Join a fast-growing organization with excellent career advancement opportunities in a BPO. Job Details: Position : Customer Support Executive Vacancies : 111+ Salary : 15,000 to Upto 40,000 (In-hand) Location : Gurugram Shift : Rotational Working Days : 5 Days Perks & Benefits: Night Shift Cab Facility Travel Allowance Incentives++ Medical Insurance Other Employee Benefits..... Eligibility: Good English Communication Willing to Work in Rotational Shifts Min Qualification: 12th Pass/Graduate Freshers & Experienced How to apply Now: Senior HR Tanuja Call/WhatsApp: 9310181762 Join my WhatsApp channel for regular job updates: https://whatsapp.com/channel/0029Val2DbPAojYlBl71c70R No charges involved in the hiring process. Touch Consultants.

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- 5 years

2 - 3 Lacs

Hyderabad, Chennai, Bengaluru

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Opening for Freshers and Experience candidates in BPO Domain for Customer Support English + Tamil required Salary 14k to 25k Inhand Walk-in Interviews Providing customer support. Work Location :Chennai, Bangalore, Hyderabad -Language- English+ Tamil -Graduation not mandatory. -Immediate joiners required. Voice Process / Non voice / Call center / BPO Pls call Niveda 9884676582 for more info Thanks, Niveda 9884676582

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2 - 7 years

2 - 7 Lacs

Chennai

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About Guidehouse Guidehouse is a global consultancy providing advisory, digital, and managed services to the commercial and public sectors. Guidehouse is purpose-built to serve the national security, financial services, healthcare, energy, and infrastructure industries. We are hiring for Medical coder with 2 to 4 years of experience for EM (IP&OP) / ED (Profee ) / IP DRG for Chennai and Trivandrum Location 5+ years of Experience and 1+ years of Experience as an auditor For QA role ( E/M & ED Profee ) What You Will Do Accurately transforms medical diagnoses and procedures into designated alphanumerical codes. Ensure that the daily coding volumes for the team are turned around accurately within the specified Turnaround Time. Checking input volumes allotted by TL Coding reports as per client guidelines and coding guidelines by maintaining operational quality and productivity. Regular interaction with TL and getting feedbacks This position requires that one performs well independently and in a collaborative manner with their entire coding team. Understands in detail the workflow, procedures and specific criteria for the assigned client. Ensures he/she meets the monthly target with above 95% accuracy consistently Attend the Weekly QA / Team meetings without fail and respond in two way communication with the Quality analyst/Team Lead. Shall understand and abide by the organizations information security policy and protect the confidentiality, integrity and availability of all information assets. Shall report incidents related to security of information to concerned authorities. What You Will Need Any Life science, Paramedical Graduates and Post Graduates Minimum Experience: 2-4 year experience for coder / Senior coder 5+ years of Experience and 1+ years of Experience as an auditor For QA role Certification on CPC ( Apprenticeship removed ) ,CIC, COC, or CCS Basic Skill set : Strong ability to interpret medical records of the patients in different specialties. Ability to communicate, have excellent interpersonal, listening skills and organizational skills. Ability to work with speed and accuracy. Good analytic skills and expertise to be proficient in accurately coding medical records utilizing ICD-9-CM and CPT conventions especially emergency room coding. Interview Date : May 10, 2025 (Saturday) Time : From 9:30 to 1 Pm Venue : 2nd Floor, Cambridge Block, Ramanujan IT City , Rajiv Gandhi Salai, Taramani, Chennai, Tamil Nadu 600 113. Contact person : Jeevanantham B

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Exploring CCS Jobs in India

The job market for CCS (Customer Care Service) professionals in India is growing rapidly due to the increasing focus on customer satisfaction and retention by companies across various industries. CCS professionals play a crucial role in ensuring that customers receive high-quality service and support, ultimately leading to improved customer loyalty and business success.

Top Hiring Locations in India

  1. Mumbai
  2. Bangalore
  3. Delhi
  4. Chennai
  5. Hyderabad

These cities are known for their thriving business ecosystems and offer numerous opportunities for CCS professionals.

Average Salary Range

The salary range for CCS professionals in India varies based on experience and location. Entry-level positions typically start at around INR 2-4 lakhs per annum, while experienced professionals can earn upwards of INR 8-15 lakhs per annum.

Career Path

In the CCS field, a typical career path may progress from Customer Care Executive to Team Leader, then to Customer Care Manager, and finally to Customer Service Head. Along the way, professionals may also specialize in areas such as quality assurance, training, or operations management.

Related Skills

In addition to expertise in customer service, CCS professionals may benefit from having skills in communication, problem-solving, time management, and conflict resolution. Knowledge of CRM software and proficiency in multiple languages can also be advantageous.

Interview Questions

  • What is your approach to handling difficult customers? (basic)
  • How do you prioritize and manage multiple customer requests simultaneously? (medium)
  • Can you explain a time when you successfully resolved a customer complaint? (basic)
  • How do you stay updated on product/service information to assist customers effectively? (medium)
  • What metrics do you think are important to track in a customer service role? (medium)
  • Have you ever had to de-escalate a tense situation with a customer? How did you handle it? (medium)
  • How do you handle repetitive inquiries from customers? (basic)
  • What strategies do you use to ensure customer satisfaction? (medium)
  • How do you handle a situation where you don't have an immediate solution to a customer's problem? (medium)
  • Can you give an example of a time when you went above and beyond to assist a customer? (medium)
  • How do you handle feedback from customers, whether positive or negative? (basic)
  • How do you adapt your communication style when dealing with different types of customers? (medium)
  • How do you handle long wait times or delays in providing customer support? (basic)
  • Can you describe a successful cross-selling or upselling experience you've had with a customer? (medium)
  • How do you ensure confidentiality and data security when interacting with customers? (medium)
  • What do you think are the key components of effective customer service training? (medium)
  • How do you handle a situation where a customer is dissatisfied with the company's policies? (medium)
  • How do you handle a situation where a customer is asking for a refund or compensation? (medium)
  • What steps do you take to follow up with customers after resolving their issues? (basic)
  • How do you handle a situation where a customer is being unreasonable or making unreasonable demands? (medium)
  • Can you explain a time when you had to collaborate with other departments to resolve a customer issue? (medium)
  • How do you prioritize empathy and efficiency in your customer interactions? (medium)
  • How do you handle a situation where a customer is providing inaccurate or incomplete information? (medium)
  • What do you think are the key qualities of a successful customer service representative? (basic)
  • How do you handle a situation where a customer is expressing frustration or anger? (medium)

Closing Remark

As you prepare for CCS job opportunities in India, remember to showcase your communication skills, problem-solving abilities, and customer-centric mindset during interviews. With the right preparation and confidence, you can excel in the dynamic and rewarding field of Customer Care Service. Best of luck in your job search!

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