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3.0 - 7.0 years
3 - 7 Lacs
bengaluru, karnataka, india
On-site
Job Description: Upgrade Execution: Perform end-to-end upgrades of UDM components including CCRC, CCSM, CCES, and CCDM, ensuring proper validation, configuration migration, and service cutover. Deployment Planning: Execute upgrades using redeployment or ISSU approaches depending on product compatibility and customer environment. Compatibility & Rollback: Coordinate version compatibility checks, prepare rollback plans, and conduct delta validation before and after upgrades. Solution Integration: Integrate UDM components with surrounding network nodes such as HLR, HSS, UDR, UDSF, AUSF, and PCRF. Interworking Validation: Ensure seamless interworking with Diameter, LDAP, and HTTP/REST interfaces...
Posted 1 month ago
8.0 - 12.0 years
0 Lacs
maharashtra
On-site
As a Support Engineer at Ericsson, you will be responsible for providing solutions to customer-reported problems in adherence to established processes and Service Level Agreements. Your role will involve utilizing your product/domain knowledge, familiarity with customer networks, and understanding of technology evolution to address customer concerns effectively. You will also be involved in handling additional services like Pre-emptive and Software Update management. Your day-to-day tasks will include handling and resolving customer issues, providing dedicated support, meeting customer expectations, managing Software Update Management, collaborating with internal stakeholders from a technica...
Posted 3 months ago
0.0 - 3.0 years
10 - 14 Lacs
Chennai, Tamil Nadu, India
Remote
What you will do: Lead investigations and drive the resolution of customer issues throughout the CS portfolio. Actively participate in on-site activities, particularly when remote access is insufficient. Contribute to the resolution of emergencies through fault isolation and restoration of customer networks and solutions. Support problem management in identifying and categorizing significant operational or business impacting problems. Handle administrative, operational, and technical issues relating to the customers contracts and installed base. Participate in Security Reviews as the primary contact for customers and subject matter expert in security matters. The skills you bring: Candidate ...
Posted 4 months ago
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